Tates Citroen Brighton
Car dealer Tates Citroen Brighton, 138 -166 Trafalgar Rd, Portslade, Brighton BN41 1GS, United Kingdom:
76 reviews
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Address: 138 -166 Trafalgar Rd, Portslade, Brighton BN41 1GS, United Kingdom
Website: tatescars.co.uk
Phone number: +44 1273 258902
GPS coordinates
Latitude: 50.8380772Longitude: -0.2174953
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reviews
Heather Calcaterra
Great customer service. Good planning of the appointment and dealing with Fiat. Very happy with the service we received
4 weeks ago
Amanda Woods
To be honest I don't give 5 star ratings as that suggests no improvements can be made, which I don't think should be the case. We should always be trying to do better :)
1 month ago
Jonna Wright
Made a booking online for a full service and MOT, a month ago. Received a phone call to confirm the date and time of the appointment. Arrived on the day of the service only to be told that my booking was not on their system.
Frustrating, but have to say that the young lady at the service desk was very good indeed, professional and courteous. My service was done that day.
Not quite sure how a reservation (with a confirmation call!) can be lost, and certainly something they need to sort out quickly. Since posting this review, I had a very courteous call from Tates Brighton to apologise about the mix up. I was impressed with the service overall and did like the video made by the engineer sent to my phone, with the option for me to select which item I wanted fixed right away. In view of this, I changed my review to 5 stars. Well done Tates Citroen Brighton!
6 months ago
Goddy Kabur
I recently acquired a new citroen c4 from tates citroen in Brighton. Salesman Callum Smith was amazing. He took me through every step from ordering to collection. He keep in contact and regularly updated me on what was happening and how long till my car would be ready. When I collected the car he took me through all the new gadgets and gizmos the car has to offer and ensured I was comfortable with them before I left. He always had time to listen to my questions and answered in a way that made sense to a car novice like myself. Can't recommend them enough. Thank you so much.
1 month ago
Jessica Attere
Poor knoweldge regarding electic vehicles. 200 miles quoted, 135 reality in winter and ignornant when it comes to fast charge. Happy to brush you off that you should do the research and that 'no-one should be doing a 400 mile round trip in an electric vehicle!' So why bother buying one?
1 month ago
Brenda Charles
Great service as always, one of the better car service centres I know of..
5 months ago
Patrick Ervin
they list cars that are already sold on their website, they have a "book a test drive" option that isn't allowed during covid and they don't return any phone calls, avoid unless you want to get wound up
1 month ago
Jacob Kelley
It was our first meal since lockdown. We had a good time staff friendly, they needed more bar staff, so it took quite a time to get served as he was seating people as well. menu seemed a little limited, sirloin was no longer available,but rump was. The food came quickly and the gammon steak was double the usual thickness, but delicious!
Recommended for families as they really looked after us.
11 months ago
Josh Roddy
Needed battery for my car keys ???? ordered for me there for next day, fitted for me,felt very safe hand sanertiser at desk ????
11 months ago
Anna Rebekah
I went for an MOT.
They tried to charge me £20 for a bulb change, £160 for a replacement horn I didn't need (it was only unplugged) and £420 for a replacement headlight. I did the repairs myself for £31.50.
Avoid if you dislike being robbed.
2 months ago
Maria Cl
Great staff but very exspensive ????
8 months ago
Mary Funes
As a family we were in a desperate need for a larger car to have space for our new babies arrival. Met with Ashley who really was excellent in helping us find the perfect car and sort out a cracking deal. And the way he went out the way to keep things simple was just brilliant. Can’t speak highly enough of them and would recommend to anyone. Will be back in the foreseeable future.
2 months ago
just just
Always great service
4 months ago
TIM Orsini
I have just purchased a DS7 Crossback Ultra Prestige and to say I am over the moon with it is an understatement! To get so much luxury and a very comfortable drive for a great price was just what I was looking for. Callum is an exceptional Sales person with plenty of knowledge and patience with no pressure, which is why this is the 3rd vehicle I have purchased from him. He is a credit to Tates and look forward to upgrading again in a couple of years. Well done and thank you for a great service.
2 months ago
Suzanne Elliott
Excellent service. Always helpful staff and welcoming. We purchased from them and it went extremely smoothly. Lovely presentation when you collect the car!. Vehicle service was excellent. Courtesy car easily arranged. Everything prompt and on time. Tracking available which is useful. Car was cleaned too.
3 months ago
MADE IN
Have been dealing with Tates with the purchase of 3 work Citreon vans over the last 5 years . Have had numerous problems with the electrics on the berlingo vans , one van was so bad in broke down across Europe multiple times and cost me thousands . When dealing with James at Tate and wanting a new van as this one was not fit for purpose their response was evasive and buck passing to Citreon Uk . I have know sold my last Citreon van and will never buy one again .
Saying that the service centre is excellent and always offer great help.
3 months ago
Alexandria Pauli
Love my new cactus, Callum and his team were very helpful.
6 months ago
Anton Loschilov
We went in to inquire after a Citroen C4 Grand Picasso, we were greeted by a friendly member of staff who took us over to look at the car, he talked us through the options available on the different types of finances available.
It was as though he actually wanted to help us and made us feel very valued.
Great customer service.
6 months ago
Tammy Dotson
Really helpful trying to find parts for 20 year old xantia .
1 month ago
Ashleigh Czarny
5th gear wasnt working on my berlingo. Told them this before i booked in. All day to let me know that my van wouldnt go into 5th gear charge me £72. Then try and charge me an additional £290 to strip down my gear box, all that before they have even fixed it. Absolute joke robbing bunch, stay clear
3 months ago
Gatsy Dulin
Especially like the new service health- check report mailed straight to my smartphone!
6 months ago
Cristian ayala
Jack was the most pleasant, caring and knowledgeable salesman I have ever come across. He made the whole buying process an absolute joy. I couldn’t recommend Tates anymore.
3 months ago
Dgo
Polite staff and very helpful. I will give them 5* if they give me a good trade in value lol
2 weeks ago
Kris Huie
Always ready to talk to you even if you are not buying. Kris Dunk is a superb salesman and nothing is too much trouble. I bought my new C3 Aircross in February and they were fantastic
5 months ago
Brandon Ratcliff
Very helpful
2 weeks ago
Sue L
I bought my first Citroen from Tates and it was a very stress free experience. The staff are very helpful, friendly and knowledgeable. I'm really pleased with my car and won't hesitate to use Tates for servicing in the future. It was a pleasure to do business with them.
8 months ago
Tyler Walton
Very pleased with my new car. Callum was always a pleasure to do business with. Communications and responses were of timely and clear manner, keeping me in the loop always. For those people hesitant about buying DS as it’s not a "German" car, take the leap of faith, you will not be disappointed by the service and level of kit.
3 months ago
charles myers
I found the service at Tates excellent. All of the staff were very friendly and professional. Callum was super. He listened to all of my requirements and helped me to find the perfect car for my current situation in a relaxed and informative manner.
I would highly recommend Callum and the rest of the team.
3 months ago
Cransheka Emery
I have just bought a pre registered Citroen C3 from Tates, the offer on the car was amazing and the finance package that they presented was very good. I felt comfortable throughout the whole purchase and I would certainly recomend Tates Citroen to my friends and family.
Thanks Tates!!
3 months ago
El Metabulero
Would recommend to anyone looking for used (or new) cars. Originally was just looking for a citroen c1but was a pleasant surprise that they deal in other cars as well! Kris Dunk has been very helpful. He listened to my criteria on what I wanted from the car and we found a really good deal. Within a week I had the car and everything was sorted very smoothly! Thankyou Kris and all the team!
6 months ago
Joseph Crews
Often have to visit here when parts fall off the car as I drive for a living and they are open till 7pm. Staff seem helpful and friendly enough in a non judgemental environment. Can't comment on any other services they provide other than obtaining spare parts as I don't use dealers for services and MOTS and would recommend this place for spare parts.
4 months ago
Greg Knapp
Kris was really helpful and took the time to talk us through our options. Very happy with our car and the excellent service from the garage.
4 months ago
Sonia Iniguez
Very happy with my new car! The customer service was great and Callum was very helpful! Will recommend to friends!
3 months ago
James Zhang
I purchased a new car in 2012 a Citroen C3 over this period I’ve already had to have a new coolant system as it was overheating luckily enough this was in warranty recently I’ve had a warning light come on my car about the steering so I have taken it to citron which they have quoted me £2100 I’m a single mother with two children who doesn’t expect to pay this amount of money for a car That is only six years old and has under 40,000 miles on the clock.
When I went into citron and explained the situation the sales assistant told me that this is a common fault with this model car and he also check to see if there was any recalls on my car which to me tells me that this happens a lot then I waited two weeks because they was going to see if they could do a good will gesture which was declined I have now been without a car for over six weeks. I have a car that retails for probably 8 to £12,000 which is now not worth a pound and is undrivable unless I pay £2100 to have a new steering rack fitted My advice would be not to buy a citroen as they are obviously not reliable cars
4 months ago
Obaida Shammama
Dreadful service department never answer the phone and never contact you back!
2 months ago
Sarah Irene
Very sadly as a supposedly valued customer. Can get much better deal elsewhere
2 weeks ago
Louis Funue
Love my new car ! Callum was brilliant , he took time to listen to what I wanted and talk me through all my possible options to find me my perfect car . Excellent customer service , I would definitely recommend to a friend .
8 months ago
Melinda Hess
I enquired about a vehicle last week and the service from the Sales department was incredible. No one was pushy and understood that I was taking my time in making a decision. 10/10
9 months ago
Joanna McKinney
Good main dealership but as usual,main dealer prices are high
3 months ago
Preston Wright
Just collected Car today from Tate's Citroen Portslade Sussex
Very pleased with the service & help we received from Callum the Sales Guy who was very professional and most helpful THANKYOU so much would recommend you to any prospective customers Brian Miller
3 months ago
Benjamin Reese
A great selection of vehicles to choose from.
2 weeks ago
Cory Harper
Disappointed with this company I got a car with them on finance and 6 months later the clutch died, we have a report from RAC stating that it isn’t human error and it had something to do with the bearings, we rang them today and checked as they told us when we bought the car we had a year guarantee. Now we have spoke to them they have informed us that because we were only 400 miles over the 10000 miles mark we were not under warranty, we wasn’t informed this when purchasing the car! So according to them if they were to do it the cost would be around £900. But they also said if they had a look at it and we chose not to go ahead with the repair we would receive the car back with the clutch hanging out.
8 months ago
Freddy Rodriguez
I've lost track I've how many times I've tried to get through to parts. Not just today but on several occasions over the past few weeks. The recorded message assures you that someone will be with you shortly but they're not. Poor show.
10 months ago
Tamara S
Car went in for diagnostic, very friendly, free health check, cleaned the car. Will be using them again
6 months ago
Javier Mondragon
Really helpful team sorted my car; explained the problem in simple terms but my car was returned to me with a sizeable scrape on the passenger's side. So disappointing after an otherwise positive experience. Someone should have let me know before I drove my car off their forecourt. A big shame.
A little later; now it is all fixed!
Great job Tates.
They got back to me immediately and sorted the scrape -no trace of it now. Pleased with the service. ????????
2 weeks ago
gabriel cadena
I went to Tates Citroen to look at the C3 Aircross and was greeted by a salesman named Kris and he went over all the question I had took us on a test drive on the day even though we didn't book an appointment and looked after us we are very happy with the service and very happy with the new car. Thanks Kris and thanks Tates for all your help
2 weeks ago
Rose Rutherford
I had to make a Gmail account because I wanted to sing the praises of Tates Citroen & DS. We dealt with Conor during our mulitple visit's and both Conor and the rest of the team at Tates met our every need throughout. I would highly recomend Tates to anyone looking to change their car.
6 months ago
Brick
Super efficient, very attentive service given by a team of friendly people
2 weeks ago
Jonathan West
My current PCP deal was up for renewal and went into my local citroen tates garage to discuss my options on a potential new car deal. Met up with tates salesmen Callum and Dealership manger James, to discuss what options were available to meet my specific needs. Ended up renewing my PCP deal with a newer version/upgraded version of a DS3 model. Cant thank the guys enough for their service, very professional and knowledgeable to help me through this transition period, with Callum going above and beyond to make sure I was satisfied with my purchase. Highly recommend visiting this dealership, and I will personally be back once my new lease deal finishes!
4 months ago
Rick S
Great place to go if you're looking to buy a Citroen. Friendly sales people.
2 weeks ago
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