AutoNation Toyota Fort Myers
Toyota dealer AutoNation Toyota Fort Myers, 2555 Colonial Blvd, Fort Myers, FL 33907, United States:
220 reviews
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Address: 2555 Colonial Blvd, Fort Myers, FL 33907, United States
Website: autonationtoyotafortmyers.com
Phone number: +1 239-321-5413
GPS coordinates
Latitude: 26.5980788Longitude: -81.8594430
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reviews
Luke Andersen
Fast! (2 hours) Easy! Dare I say Fun? Went to test drive a used 2014 BMW 328i...ended up driving home 2 hours later! Steve and Lisa rock and Brandon and Carlos know their stuff...no pressure! Finally, a car buying experience the way it was meant to be. My girl is over the moon with her new BMW! Thanks TEAM!
3 months ago
Purnima Chaudhary
the salesman in AutoNation Toyota Fort Myers Daniel Rodriguez did an excellent job with us, after several minutes waiting for my car that few persons could not find, Mr Rodriguez found it in 10 minutes and help us with all the paperwork for the transaction really fast. Auto Nation Toyota Fort Myers should be proud to have a person like him working for them. THE DEALER NEEDS MORE PEOPLE LIKE MR. RODRIGUEZ
THANK YOU DANIEL RODRIGUEZ
3 weeks ago
Chris Tessier
Service provided was fine, The only issue that I had was my appointment time was at 1:10 pm, finished with the Service Adviser at 1:35. The car didn’t go in to be serviced until after 2:00 pm, and was completed at 3:30. I feel that if you have an appointment it should be completed within a reasonable flat rate time. Time is valuable for you as well as me.
1 month ago
Tony Lee
The personell are extremely helpful and courteous but the place needs either better coordination, more competent mechanics, or just more mechanics. I'm not sure where the fault lays with the time spent, but 4 1/2 hours for a scheduled oil change seems too long in my opinion. There is definitely room for improvement.
4 weeks ago
Z Chowdhury
This lot made my experience very comfortable and they went out of the way to show me all the new features on the vehicle. I didn’t feel like I was just a number and my salesperson (Kevin) was great on communication. Christian was awesome to work with as well in the finance department.
1 month ago
Robalee Chapin
Roberta, our sales lady, made it a much easier experience to purchase a new car. She answered every question, was always customer friendly. In the past, I have been put off by sales people who clearly just wanted to sell a vehicle, a far higher priority than me.
3 weeks ago
IR B
By far, the best purchasing experience! My sales expert, Wes, was professional, knowledgeable and easygoing. I would highly recommend Wes to anyone who is looking to buy a car without the hassle of dodging high pressure sales tactics. Wes listened to what I needed and was able to delivery me the perfect vehicle. So next time you’re in the market for a new car, go talk to Wes! After, you land the perfect deal with him, be sure to ask for Hank when it’s time to sign the documents. Hank provided a calm atmosphere. He was organized and well-versed on the sales process. I was very pleased with my purchasing experience from Autonation!
1 month ago
FREDDIE JH
Excellent service from service tech advisor. Routine maintenance check up was completed in a timely matter. The reason for the 4 Star: at the time of purchase of my 4Runner (March 2020) AutoNation stated that I had a lifetime of auto washing at any AutoNation Dealership and courteous shuttle service. The pandemic virus initially halted these services, but it has been over 1 year and still no auto washing service being performed. You would think AutoNation would give it's customer a voucher for a washing at another car wash. This is reflective in the 4 Star Rating.
1 month ago
Andrew Wong
I’ve been car shopping for awhile and hands down this location is the best!!!! Lazaro was so friendly and took he’s time helping me. He answered all my questions and he was extremely knowledgeable. I can’t recommend this Lazaro and this location enough.
1 month ago
Claire
I researched before I bought my (then) new Tacoma and I compared pricing from Tampa to West Palm Beach. Fort Myers beat everyone & made the transaction process almost effortless. I have been getting my vehicles serviced there for years now and have only once had an issue. My issue was the time it took to do my service, it was way longer than what it should have been. However there was a good reason for it as hurricane Irma was looming in the not to far distance. Most of their technicians had left early to vacate the area or taken off to prepare for the hurricane, being a first responder I had to stay and took for granted that others were leaving the area. I was emailed a questionnaire a week or so later which I filled out. Fort Myers Toyota contacted me within two hours of receiving my questionnaire wanting to make things right. They explained the situation and gave my vehicle a free detailing inside and out for my inconvenience. I was thankful for that as my Tacoma sat out in the hurricane and needed a good detailing. Based on their great pricing and good will I will continue to make all future new vehicle purchases from this dealership. I have had several services since then without any time constraint issues and they have always treated me good. I would highly recommend this dealership to anyone looking to pick up a new Toyota.
4 months ago
Mavis Fernandes
It has been seven weeks since I bought a car which I paid in full from this dealership and after almost two months still no license plates in sight...Salesperson won't return my texts and they won't follow up on any of my emails regarding this issue...
What is the purpose of having a new car if it cannot be driven because the temp plate is expired and they won't issue a new one because "the person in charge of requesting the permanent plates will have to redo the paperwork again..." The only advice they give is to be patient and wait until they arrive...
4 weeks ago
Staler
Efficient service. On line appt. made. Sat service available. Greeted by service advisor, estimated 2 hr time. Waited in lounge and service complete under 2 hours. Car clean. Good experience. Only thing missing was snacks in lounge. Fancy coffee machine too!
1 month ago
Xiran Zhang
Fanny was my salesperson, she went above and beyond expectations especially with how busy they are. I bought from out of state and she did a complete and accurate walk around video explaining features and showing me any minor imperfections. When questions arose she answered my texts quickly and efficiently even during off hours! On top of all of this she even picked up my parents who drove the car off the lot from the airport!!!!! I cannot ask for a better salesperson!
Great work Fanny!
1 month ago
Shilpa Gupta
Car buying is not what I consider a pleasurable experience. My recent purchasing experience at Auto Nation Toyota in Ft Myers is as good as it gets. Our sales rep Diego was professional and personable. We told him what we were looking for and he pointed out the vehicles he had matching our needs. No pressure but he was there to answer all questions factually. Found the vehicle we wanted and met Jake, Finance Manager. Again could not have been better. Professional and respectful. Only criticism is they sold so many cars it took a while to process paperwork and payment. No haggling no lengthy discussions or sales pitches. Highly recommend!
1 month ago
prince wuzy
They don’t understand the concept of appointments. I had an 11:35am scheduled service and 50 min later my car never even moved from the service entrance. Why would they continue to schedule clients if they don’t have the resources to complete a simple job? Schedule LESS vehicles and treat your customers better.
4 weeks ago
THOMAS KAWALEC
I brought my car in for brake repair. They did a great job! And quick too. Very efficient, knowledgeable, and friendly staff. I 100% recommend. 5 stars. A few weeks later I came back to have 4 new tires installed. They did a good job, but it took 4 hours!
4 months ago
JOHNNIE Jackson
Awesome service. Thank you Lazaro Ledesma for such great service and patience. I will definitely be coming back!
4 weeks ago
G Grant
Every thing went smoothly. The pandemic has made things a little more confusing but AutoNation is working hard to overcome the obstacles.
All in all I am pleased with my service appointment
1 month ago
Mahad Abedin
The absolute worst service center I’ve ever been to. We made an appointment for today (Tuesday) at 10:45 am. Middle of the week, while everyone is working. You would think we would be in and out pretty fast. Wrong. We got there early for a tire repair as there was a nail in one of the tires on our Camry. We ended up waiting a total of 3 hours and 25 minutes for basic service. They ended up needing to replace the whole tire which was fine and we knew this was going to be the case. The issue I have is the extremely long wait... FOR AN APPOINTMENT. We ended up missing an additional appointment we had in the afternoon. I have a Honda and go to my dealership for basic services when needed. I have only ever waiting an hour or less. Avoid this service center like the plague.
1 month ago
Lily Ameling
I had a great experience. The sales associate that i had was amazing. From start to end he was there helping us out and showing us info about our car. I mean the gentlemen did a great job. Very honest individual. For anyone that shopping for a car i will recommend Mr. Joey San Juan to show you around. You wont regret it.
5 months ago
Lee Kirtley
If I could give higher than A five star I would. My sales guy Laz was so nice and very helpful. Everything went so fast and smoothly. I would definitely recommend buying your car here and Laz is your guy if you do.
1 month ago
Josh Thompson
I went to buy a car and Sol helped me find what I was looking for. Everything was explained in detail and the financial department was super helpful. Great experience. My Family has always bought Toyota vehicles and I know how reliable they are.
1 month ago
Heather Jinkins
Internet Manager Great!
Salesman Very Good.
Follow thorough and paperwork AWUFUL!!
AutoNation promises a check the same day they take your vehicle. Im owed a check for over $10,000.00 and apparently their office doesn't even have a request to create the check 5 days after they took my vehicle and the title.
I have been back to the dealership 3 times.
VERY VERY POOR!!!
UPDATE
GM did intervene and was able to have a check produced the same day he was made aware of the problem.
4 weeks ago
Koreen Briggs
No problems...always well taken care of. Service writer Shelly Krogman provides the best service. Professional and knowledgeable.
3 weeks ago
shankar rajendran
If buying a car, ask for Marcus, he's the best salesman I have ever dealt with at a car lot. Would rate the entire experience with the dealership a 3/5, however if I could just give a rating to the salesman (Marcus) in the used car department it would be a 5/5. He knew everything about the car top to bottom. He gave me a complete CarFax report and showed me all the past history of the vehicle which always makes me comfortable when looking for a new car. Also there was a no pressure approach from him, which you typically get at a car lot. I would buy a car from him any day.
1 month ago
Jon Anderson
Rob P was an angel sent from heaven. He approached me with character and class, only desiring to meet my needs and request with no pressure or hassle. He listened earnestly to my wants and followed through with what best suited my personal goals. He made my process feel like I was home with people who Genuinely cared about my interest. The managers and finance team were Superb. AutoNation Toyota is top Notch. Forever grateful for my new Camry I named her God's Will.
5 months ago
Julie Roper
Lazaro helped us at AutoNation. He was just the right amount of car salesman. I did all my research about the car I wanted online before I got there. I told him flat out that I needed to test drive another car at a different dealership to compare. He wasn’t pushy at all. Highly recommend
1 month ago
Chris Taylor
Sylvester Jennings was a great service advisor. The services provided were also good however; when I take my auto in for service, I expect it to be returned without seat, radio or lights adjustments. It is rare for my seat to be in the same position as when I dropped my car off; rare for my radio station be unchanged and rare for my headlights to be left on for safety purposes. This service was no exception: seat had to be readjusted for my driving comfort, radio station changed to something I would never listen to and headlights turned off. Very annoying to me.
1 month ago
reginald jones
Liz the accessories manager was amazing I tried two different Toyota dealerships for my tires and lift on my Tacoma and couldn’t revive even a call back. Then I called Auto Nation and Liz took care of me right away. The work was done perfectly and she was extremely professional and courteous. Saved some money as well. Go see Liz at AutoNation she will not disappoint.
1 month ago
Evonne King
5 stars to Tina K. for being a knowledgeable, professional and extremely nice customer care specialist. Tina is the best! 4 stars to service dept as 2 hrs seems excessive for routine maintenance.
1 month ago
Cory Parks
The service department is outstanding. I've been bringing my 2008 Tundra
to this service department since I bought it. It runs and handles like new. I'm looking forward to another 120,000 miles of care free driving due to the outstanding service my truck receives. Gregory Fleming has been my service advisor for years. he's the best and I value his recommendations.
4 weeks ago
R B
I got a 2017 Toyota Camry Friday which I was told car wasn’t into any accidents or anything but I get to work Monday which I explained to them I’m a driver and was looking for something due to my cash paid car ac went out. got the Camry inspected & didn’t pass the hood wouldn’t let up the windshield had a crack in it & a couple more little things I did return the car & they offered me something else but I wouldn’t get nothing else from them due to me coming for something else in my budget I got talked into paying for something that was way over my price range they even put insurance on the car I brought in somebody else name & made up a phone number to contact me I would never go to them again Toyota is nothing like it use to be
1 month ago
Eric Godwin
Whole experience was very relaxed. Raymond was kind and knowledgeable and best of all, did not approach us in the typical “car salesman” manor. Great place to but your next car!
JP
1 month ago
Widlande G
Kim is an amazing sales person who was very helpful and patient. I would recommend using her to anyone looking to get into a new or used Toyota!
4 weeks ago
Rachel Clark
My service manager Tina Becker is wonderful and responsive. I drive my car as a home care nurse and when I need service I cannot wait 2 weeks. I attempted 4 times to schedule a time and twice I never got a return call and twice I was hung up by the chat. This was very frustrating and finally got an appointment for 2 weeks ahead! You scheduling department is awful! I have been a customer for over 20 years but this may be the last vehicle I purchase with you.
1 month ago
Cameron
I was taken care of by Orlando and he was the best person that ever took care of my needs. He told me exactly what I needed and made sure I was happy with the results. I will keep coming back to AutoNation
Toyota for my service because of the service I received from Orlando
2 months ago
keith parkhill
My service writer Brizzy is very professional and very helpful. Very quick service.I was kept up-to-date on the whole process no hard sells no bothersome sales people trying to trade my vehicle in on a new one. I do see a lot of new faces seems like they have a huge employee turn over must be a management problem.
3 months ago
Guy Juravich
Tina is the most proficient service advisor that I have had the pleasure to work with. She is smart, efficient and just the right amount of personality to make for the face of your company. She is an asset that companies would do anything to have. Great job Tina!!!!
1 month ago
Amber bright
I ordered a Limited Toyota Sienna hybrid on 4/30/21, and surprise, surprise, they located the exact Sienna I was looking for and on 5/5/21, it was delivered, and ready for me !!!! I have driven it now for 4 days, and I am loving every minute of it! There are some changes,I don't need DVD's for the rear entertainment system, just an HDMI cable!!! My grandkids love Grammy's car, I bring the drinks and snacks, and they watch a great movie, downloaded to my phone!!! This car has everything, you kick to open the doors, the driver's seat goes into place, when you start the car, the old stick shift is back, and a center console with 4 drink holders, 18 in all, as well as a phone charger and phone holders too!!
Thank you Autonation Fort Myers for a great experience, and my salesmen Joey Sanjuan, and his boss Bob Feola did a great job....they found me exactly what I was looking for!!! I don't know how I am going to ever give this car up in 3 years!!!!
3 weeks ago
Tristen Stewart
Had appointment for oil change and after waiting for 2 1/2 hours asked about my car...turns out they had not even pulled my car into bay....asked for manager but he couldn't give me answer why they hadn't gotten to my car. I have been using Toyota for 27 years.....my car isn't under warranty so I don't have to use Toyota for my oil change. Told manager to go get my car and that I would never us Toyota again.
3 weeks ago
Bram Jj
AutoNation Toyota is simply AMAZING! Lisa and Julian were incredible and I will send everyone I know that is looking for a new car to see them. Lisa was prompt and courteous in all of my needs, and Julian got me a really great deal, even though my credit is less than stellar! Highly recommended! They earned my business for life!!!
4 months ago
Sajal Debnath
Mark was great. Got me in and out quickly. Told me what my next 30,000 mile service would be for my 2018 Highlander.
Waiting area was clean and welcoming. Social distancing was easy.
Overall great experience.
Monte Johnson
1 month ago
David Cohen
My battery was basically dead. I showed up, no appointment and hoped I wouldn't have to sit there all day to get taken care of. I was helped by Francisco Rutt, Parts Manager who got me taken care of with the help of Dan, Service Advisor. Both went above and beyond to help and I was fortunate to have the battery covered by warranty. I was there less than 2 hours, which I was very thankful for, and back to work. Thank you both so very much, I am very grateful for everything you did!!
1 month ago
Sail Racer
We had an absolutely AWESOME experience at AutoNation in Ft. Myers. Staff was helpful, communicated well, and delivered exactly what was promised for the price negotiated before hand. My sales rep Raymond was very transparent and got the deal done in only a few hours. Eric, the financing manager, was also a joy to work with - informative, no upselling, and just an all around great time. Will certainly be returning for our next vehicle.
4 months ago
nee yaaz
Great customer service and assurance that the job is done right. I moved down here and having used a dealership in my former town, wanted to do the same here. They were able to access all my vehicle information from the former location and the transition was seamless. Got to love it!
2 months ago
Emkay
Service department was very helpful with scheduling at my convenience. Work was done promptly and vehicle was returned to me as promised. Very satisfied.
1 month ago
Darrick Lee
This dealership and service department are reliable and helpful. Took my Highlander in for an annual oil change and service. Greg Fleming is so polite and and professional and I always appreciate his assistance.
1 month ago
George Everett
The passenger side mirror was taken out by a trash can in the road and Gregory and his team of phenomenal technicians repaired it immediately. They even saved me money by reusing the intact pieces of the mirror assembly!!! Kudos and many thanks!!!!
1 month ago
Basem Bassar
I financed a brand new SUV from this location last week. My original experience over 2.5 years ago left me distraught and regretting the vehicle I leased. I did not feel good about how it went. However, I was recently contacted via e-mail about turning in my lease somewhat early due to positive equity in my truck, which I wanted to do--especially because it wasn't a call or multiple messages of bombardment. It seemed like the right time to give AutoNation a second chance. WHAT A DIFFERENCE!! Charles ("Scott") Hickman was such an easy-going guy and I am so grateful to have met him. I never felt uncomfortable or forced into my sale. There was no back and forth, he respected our privacy when I asked for a minute, and he listened to my needs while trying to get a price that worked for both parties. I left the dealership with a financed vehicle I feel GREAT about at the advertised promotional interest rate. If you feel you're having a bad experience, ask to meet with someone else--Scott has really shown me that there are good people in the business. Thanks a million, Scott!
8 months ago
Igor Dek
The experience was excellent. I met with the service writer, (Denise), the car was taken in and the work was done. I was very happy with the work and staff. I also asked Denise to reset my safety features on my car which she did happily.
1 month ago
