Phil Long Ford
Car dealer Phil Long Ford, 1114 Motor City Dr, Colorado Springs, CO 80905, United States:
220 reviews
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Address: 1114 Motor City Dr, Colorado Springs, CO 80905, United States
Website: phillongdeals.com
Phone number: +1 844-237-2169
GPS coordinates
Latitude: 38.8171262Longitude: -104.8347911
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reviews
Robert Poudrier
Quickest car deal I've ever done! I worked with Austin via phone and email prior to coming in. He found the exact car I asked for. We walked in, it was detailed and ready, we signed paperwork and we were gone! A++
8 months ago
Jim Hill
I came in at 530pm to have a spare key made for my f-150. The person I spoke with on the phone apparently wasn’t at the dealership and didn’t give me good information. Brandon Cash the service writer, Rodney Crawford & Roger the service mangers took care of getting the key programmed for me. Ty, service tech even stayed late to get it done! Thank you for the first class service gentlemen.
Andrea Archer
9 months ago
Andrey Minyaev
Great customer service and good workmanship from the Phil Long team.
Matt Houser goes above and beyond taking care of customers!
2 months ago
Aylin Ortiz
Bill at Phil Long Lincoln was a pleasure to work with. He answered all our questions and was patient while we did our test drives and was never in a hurry to close the deal. We highly recommend Phil Long Lincoln as you consider the purchase of another vehicle. Thanks, Bill!
3 months ago
Rasfinvokeha Sxinvoleba
Brandon and Will are polite, courteous, professional, and friendly Service Managers. They addressed our concerns, offered solutions and helped my Teenager understand her options for service and maintenance on her 2014 Ford Focus.
4 months ago
Fangru W
My service advisor Mark did an awesome job. Everything was done exactly when he said and it cost exactly what he said. I wasn't planning on buying another Ford. But Mark may have changed my mind.
3 months ago
Tiffany R
We could not be any happier with our experience with Phil Long of Motor City. Our salesman, Ken was extremely helpful with ordering our 2020 AWD Ford Transit Cargo Van. We were having our van converted into a camper van by Wayfarer Vans in Colorado Springs and Ken took care of ordering our van, keeping us updated on its progress, and then delivered it to Wayfarer Vans for us so the work could be done, then we flew from WA State to pick it up. After the purchase, Ken checked in with us to make sure everything was to our satisfaction. Awesome experience for us!
6 months ago
Terrell Kelly
They did a great job, kept me informed, got me out in good time.
Jay .
1 month ago
Ashley Leis
So I went in to buy a car in July everything went really smoothly with the sale until I went to the finance part of the transaction he told me he was gonna hook me up with free services key fobs and windshield repairs no where did he tell me that I was gonna have to pay for it which also my fault but I was excited it was very first new car and he took advantage of me then I go and try to get my plates and tags for my car the dmv denied my title and I had call ford to find out that they put me in the county tax bracket instead of city taxes so I already dropped 9 grand on the down payment then I had to pay an additional 720 dollars today to get the taxes up to date so I can get my tags and plates for my car. I would not recommend going to ford and dealing with the financial guy named Ted he was try to suck every ounce of money out of you and lie to you I'm going to tell everyone I know to not go to this ford dealership very disappointed
10 months ago
Barb Byerly
I like to give a big shout out to Brandon at Phil Long's Ford Dealership
I went in for a service recall to my ford vehicle,
Brandon was the person who took care of me from the moment I got there his hospitality and guest service was on spot,
He explained everything in detail gave an ETA on the service and was very professional,
Totally nailed it I would recommend this facility to anyone looking great service and awesome hospitality.
4 months ago
Stephanie Menier
So, I was in Colorado Spring a couple of weeks ago for vacation, and the day I am supposed to head home my vehicle breaks down. I had it towed to Phil Long Ford of Motor City, and they have been outstanding every step of the way. Peter Mullica's customer service skills and how he communicated with me every step of the way has truly been one of the most outstanding customer service experiences I have ever had. I can't recommend this dealership highly enough. just really good people trying to help you out and do the best job that they can.
8 months ago
Patrick McKenzie
Andy Herrera did absolutely amazing. I walked in wanting to look around and he didn’t pressure me at all, like other places I’ve been to. I felt comfortable and relaxed. Making a huge purchase like this usually comes with anxiety. He explained the process to where I understood EVERYTHING! Answered my questions honestly and didn’t rush. I highly suggest if you want to purchase a vehicle to go straight to him. Great job to Andy and Team!!
9 months ago
J Mikell
The service that Bradley Guye provided me from the moment I started to look for a new truck was fabulous . He was patient with me as he came giving me options. And the follow up staff after we found the truck was great and the finance manager that took the time to provide me with info.
Thank you all so much
5 months ago
Kristy colvin
The staff is always the best. Great work
2 months ago
Darth Apu
Always a great place to shop. Been shopping here since 1980.
2 months ago
Elodie Toussaint
The crew at Phil Long is attentive, responsive and friendly. They make the process painless when it’s time for service or repairs. Kasseday is a real pro!
4 months ago
Cindy Engert
Bradley Guye truly went above and beyond in helping me find the right vehicle, I couldn’t be happier. We worked together over several days, with him being incredibly patient and wanting to make sure I found a car I would be happy with. He wasn’t pushy, didn’t pressure me at all, and I can’t thank him enough for all of his help.
Even after the sale, on his day off, (sorry, Bradley!) he helped when I had some questions, I can’t recommend him highly enough, I would definitely work with him again in the future!
7 months ago
Karoomi Avocat
Have made continuous contact with John about ordering my Bronco.. 6 months of terrible communication and now you guys are 2 weeks late putting in my order for my new Bronco. Still waiting.... I would recommend people choosing a different dealership.
4 months ago
Moshe Deutsch
This is the 3rd ford we have purchased from Philip Long Motorcity/ChapelHills. Our sales men Stephen was a pleasure to work with. He was able to find us what we needed and even saved us quite a bit of $$. Stephen was also very knowledgeable in all the extra features our new Ford fusion hybrid came equipped with. We appreciate his time spent helping us with our purchase! We will definitely be back again in the future!!!
4 months ago
Vintage Beauty
Chris did a great job getting my leather seats installed. Made sure everything was personally taken care of. I will buy all my F150's from him.
3 months ago
eric bataille
Matt Hampton was great and very helpful. Matt helped me out as soon as I needed it. I was able to get a great price on the car I wanted, and it was fast and easy to get the deal completed. When I come back for my wife's car, definitely going to Matt.
6 months ago
Rachael Jelley
Great customer service, got my appointment dropped off my truck and took the shuttle home. Truck was ready for pick up in the after and runs great.
2 months ago
Gary Sieloff
Great staff. Thank you Mike for helping me with everything ☺️
3 months ago
Anne Daultrey
Had great buying experience. Simple numbers we both agreed with and no haggling. They also delivered vehicle to house so wife could sign final paper work as well, as she had conflict in her schedule to be at dealership. Would recommend the folks at the Platte and Academy location. Thanks again Ben and Julie and finance guy sorry forgot your name.
6 months ago
Vaughn Arsin
Kenny was the best salesman I have even worked with. He wasn’t interested in just making a sale, he worked hard to get my husband and myself the car that fit our needs. Kenny is the best, I would recommend him to any friend I have that is looking for a car!! Our car is exactly what we wanted!
8 months ago
William Barlow
I wanted to do a shout out for Brandon Cash in the Service Dept. I had been highly frustrated since my purchase of a 2020 Escape because the GPS function would not work on my dash display. Yesterday Brandon took the necessary time to troubleshoot with me and determined it was a bad cord. Thank goodness he had the experience necessary to figure it out. I feel safer and satisfied. Thank you, Brandon. I appreciate you!!
10 months ago
Andrew Bloom
My husband and I worked with Andy to sell our 2015 Jeep and purchase a 2017 Ford Explorer. He was straightforward and honest and worked with us to get the best deal possible. Very grateful for his help
5 months ago
Samantha Brown
The service was completed as expected and the staff was friendly. Unfortunately, when I came to pick up they misplaced my car and keys. After about 40 min of searching. They finally found it, apparently someone had left the keys in it in an upper parking lot. Glad it didn't get stolen. Also, when they finally brought my car they were frantic and didn't take their seat cover and foot cover out of the car. I realize these things can happen but leaving keys in a car that is not supervised should NEVER happen.
5 months ago
kimberly floyd
Phil Long Motor City does great work. Stay away from Phil Long Chapel Hills Service. They are not as good as Phil Long Motor City.
4 months ago
Bob Bigelow
Excellent - Very happy. F350 was located and delivered as promised.
1 month ago
Frank Maximus
Great service. They have TV and a Cafe while you wait. Pretty amazing lol
3 months ago
Antonio Diaz
We worked with Robert Strange on purchasing our Corsair and enjoyed every minute! He is very professional, kind, considerate, and took extremely good care of us! David in the finance department was also amazing, we are very impressed with the level of customer service and are loving our new car!
8 months ago
Moh S
Geoff was incredibly helpful. Definitely will look for him in all my future repairs. I had thought I lost the tool to get off my wheels and he did everything he could to make it right. Luckily, I eventually found my own tool in my tool box and everything worked out But I greatly appreciated his efforts.
10 months ago
Tammy Croson
Kenny Clair did an exceptional job at answering all of my questions and working with me every step of they way. He made the overall process painless.
7 months ago
Nicholas Riordan
Phil Long was great. We were traveling and had truck troubles. The Ford branch actually referred me to the Lincoln branch because they could help us quicker. Dennis was the best, going out of this way, staying in contact with technicians video updates. Top notch and had it repaired the very next day. Thanks again
8 months ago
Adam Bain
Had work done for recall issues. Worked with Zack who took very good care of me. Very professional and a pleasure to work with. Would recommend Zack anytime.
7 months ago
Silvia Collasius
This dealership is GREAT and i definitely recommend to anyone looking for parts for your vehicle, Lorie in the parts department helped me fond a part for my truck that was impossible to find at first, luckily she was actually able to find 1 for me, the transaction and delivery from Colorado to Illinois was smooth and hassle free, as well as top notch customer service. From start to finish my experience with this place was satisfying and professional. Good customer service is hard to find now n days, this dealership believes in Great Customer Service....Thank You Lorie.
8 months ago
The Bakers
Jeremy White and Micheal Hoskins were instrumental in helping us buy a truck for our 27 year old daughter. Especially because we are in Beverly Hills, Ca. She found a truck on line and these gentlemen helped us secure the purchase over the phone and even offered to pick me up at Denver airport when I fly in!! AWSOME customer service !! Hurray !!
5 months ago
Robert Haynes
After purchasing my Ford Escape, I had an issue with the Ford Sync system that caused Apple CarPlay not to work.
The salesman I bought the car from had left the team, and I Dom and Stephen stepped right in to help me out.
Nice to have help from other salesmen/members that aren't making any money off of helping me with post-purchase items like this.
Haven't found better customer service at any other dealership.
Thanks for the help, Ford, after I needed some quick fixes after the purchase!
8 months ago
Roy Edwards
Highly recommend Kieth! He was extremely helpful and once I found the car I wanted it was smooth sailing!
3 months ago
omer baig
Let's just say Ms. Julie was a joy to work with. Supper nice super friendly. We talked about what I wanted to purchase and she made it happen. She even found a way to get me an ENORMOUS discount. There were a couple things I had to do that made the process take quite a bit longer and she was completely patient with it all. I never felt pressured into buying a vehicle. It was a complete "if your comfortable with..." type vibe. And then Ted in finance? Great guy super energetic and funny and willing to help me realize and meet my dream. Overall great experience. Will definitely be going back for my next vehicle.
(Which is really saying something cause I'm a chevy guy)
6 months ago
Joona Schukowski
Great Salesman, excellent inventory selection, genius financing professionals and best of all good coffee in the lobby.
(Ask for Mike for an honest salesman)
6 months ago
Boston City
Had oil change and alignment done at Phil Long Lincoln. Daniel, service rep, kept me informed of status of service; was very polite and professional.
2 months ago
Daniel Kemp
Highly recommend Jeff Overman and all the staff at Phil Long! Made the whole process easy and quick! Very happy with the outcome and purchase of my new vehicle.
6 months ago
Christian Lee
I had been looking for an SUV for some time and knew what I wanted. It only took me a few minutes of searching on the Phil Long Ford website to find exactly what I was looking for. The selection of vehicles was great and all for reasonable prices! I was extremely happy with my experience purchasing my 2012 Jeep Grand Cherokee. Mike was the salesperson who helped me and I couldn’t recommend him more for helping anyone find their new vehicle.
9 months ago
Christine Kemp
I am blown away. Truly. As a previous Audi, BMW, Mercedes, and Land Rover owner, the bar has been raised in customer service by this dealership. Lindsey, Kenny, and Aaron have been amazing. They have been in constant communication with me, and although I live in Denver, Mark and his crew have won over this future repeat customer. Their patience and understanding of my unique situation was handled perfectly, and I commend them on their personal investment in their clients. I cannot tell you how truly happy I am with such few words. If you have any questions, please contact me. I am thrilled and excited to see them again.
Sincerely,
Dr. Anil Idiculla aka Dr. I
7 months ago
Guanting Liu
Brandon and the service mechanics are very thorough and comunicate regularly with me about my vehicle.
5 months ago
Sylvia Seklecki
Eric was great, he made a difficult decision process as smooth as could be wanted. Thanks.
3 months ago
Anel Casillas
They were awesome and worked with us and went above and beyond to make sure we were happy when buying from them, we will definitely be back in the future
7 months ago
Phylicia Yard
This place is not good for getting warranty work done, they seem like they rather u wait instead of helping you out
1 month ago
