Aldershot Dental Practice
Dental clinic Aldershot Dental Practice, 165 Victoria Rd, Aldershot GU11 1JR, United Kingdom:
40 reviews
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Address: 165 Victoria Rd, Aldershot GU11 1JR, United Kingdom
Website: aldershot-dental.co.uk
Phone number: +44 1252 334616
GPS coordinates
Latitude: 51.2484426Longitude: -0.7657655
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reviews
ESTRIANA SAUNDERS
Dental practice seems fine but there is utterly disgusting food smells all around the reception and loud conversation can be heard between the staffs. I know they are communicating but it can be done in pleasant way if possible and making it bit professional.
2 months ago
Eric W
I have always been treated well and so am not sure about the negative comments that I see below. Very helpful friendly staff, excellent service. Highly recommended. Credit cards accepted. Ample paid parking space available close by.
7 months ago
Jerry Howe
Great service at this practise, everyone was friendly and Dr Baxendale got me through getting my first fillings with ease
1 month ago
Ariel Hernandez
I had an appointment with Dr Sean Baxendale after not seeing a dentist in over a decade. I was really nervous before hand but he was very reassuring and put me at ease right away. He was very careful and let me feel in control during the treatment which was much appreciated. Afterwards he gave lots of helpful advice and was understanding about how I'd needlessly avoided the dentist for so long, no judgement! I'll definitely be going back and also using the same practice for future hygienist visits.
1 month ago
Theresa Marko
Visited for a routine checkup, needed a small filling which was quickly taken care of in the same appointment. Calm and attentive service by Dr. Sean, highly recommended :)
5 months ago
Richard McCoy
Where do I even begin. Honestly one of the best dental offices I’ve been too. When you first walk in the front desk staff always greets you with smiles and excellent customer service. They make you feel welcomed.
7 months ago
James Whitsel
Was given no dental plan, was told that the 3 broken teeth i fixed myself with filler from amazon was fine and didn't need to be fixed/replaced even so it will cause later damage by letting bacteria below the gum line. On another note after the dentist snapped my tooth in half, that was already damaged, he told me "he might be able to build up the tooth again but it looks like you will loose it" the I second went and spoken to another dentist i get told "we can save it no issue". I have been told by NHS dentists before that they don't get enough money for doing dental work to save teeth so they just remove them because they cant make a financial loss for there clinic, i was told how much the titanium rods cost for a root canal (£70) and how the kickbacks do not cover the cost's. THIS IS WHY I DONT VOTE, CHANGE NEEDS TO COME FROM ANOTHER DIRECTION HIGHER UP (POOR DENTAL HEALTHCARE LEADS TO POOR HEALTH.... POINT BLANK)
4 months ago
Krystle Williams
Great experience! Extremely efficient and friendly reception.
7 months ago
Maura Garuccio
Very Disappointed as my 7 year old daughter was unwell with an infected Mucocele and needed to be seen i called in at 8 and sent pictures at 8:23 called them at 3 times by 3pm no dentist had called us back. i called in to plead and they told me to go to A&E. i will be looking for another dental practice after this. Managed to get an emergency at another dentist.
11 months ago
Kaitlyn Schneider
Always have the best experience here my dentist is always so friendly and always makes me feel at ease as I am very nervous of needles and I have no worries now when I need injections x
10 months ago
Arlene Notary
Thank you so much to felicity such a lovely lady before I came here I had check up with another dentist who I felt didn't like me much she told me I need tooth out but she was not confident enough to do it which was fine but she pushed and pulled at it to loosen it just before lock down I then thought why you doing this I'm going to be in so much pain went to felicity who was lovely she put in temp filling then they had to cancel my appointment but thank you thank you thank you saved me so much pain when this is all sorted I owe you some flowers ???? the reception staff are lovely as well made me feel so calm thank you x
2 months ago
Donna Hamilton
They are very professional and always very kind. ????
2 months ago
gary parker
Brilliant team who really put me at ease when I went in to get 4 extractions. I was incredibly nervous but they were so supportive and got the job done very quickly.
I don't agree with people who have complained about the staff being hard to communicate with or understand, they're all perfectly fluent in English and they do a great job.
2 weeks ago
Joan Boulay
I had a tooth extracted today. My first time having anything like that. I don't fancy another one, but I thought the team were good, it went well and I received good advice.
3 months ago
Matt Bride
I use to be very scared of the dentist for many years. After seeing Heleen I knew right away I was in good hands. She has been my dentist for many years and has done lots of dental work and I am never nervous. Brilliant dentist, reception staff are always bright and helpful. Thank you Heleen for helping me overcome my fear ????
1 month ago
Johnny Cruz
Having moved out of the area and joining another dental practice, this is by far the best dental practice we have encountered. Last year my 6 year old had to have his three top teeth extracted after a fall and I was really worried that we would not be able to have an appointment but that was not the case. The lovely Nepalese staff who took my call was able to get an emergency appointment for him at the earliest possible time that day. Dr Manni who saw him was patient and kind, even seeking a second opinion on what was the best option...it still meant extraction but she took her time with him as he was in pain and scared at what had transpired. He still wishes to return to the Aldershot dentist because he says they were the best. You have clearly set the benchmark in his eyes for what a dentist should be about.
1 month ago
Ronen Gilboa
The staff and dentist is honestly brilliant. Twice I had to phone in for a emergency appointment and was always helped. Never did I felt rushed or that I'm just "a number". I'm really impressed and very much appreciate this.
3 months ago
denis boulanger
Never again paid for my treatment in july they took a sample then rebooked me .. day before my appointment they canceled on me and only rang me back in december to book me in for next year when tried to get a refund for what i paid i was told they couldnt total con avoid avoid avoid.
Update
Got most my money back no offer to finish the work and they don't care for customer service
3 months ago
Scott Sandt
I visited the practice on Friday 10th May 2019. Everybody was very welcoming and helpful from time of my arrival to point of my leaving, Felt very relaxed throughout my visit. Thank you Aldershot Dental.
6 months ago
Michael Robbins
I am the most nervous patient ever, putting off dental visits until I have no alternative but to go. The patience of the team and the treatment itself - root canal surgery - were all excellent - I would definately recommend.
8 months ago
Alex Stones
I am an extremely nervous patient (often needing I.V sedation for treatment) and have had impatient dentists before, but Felicity at this practice is patient and understanding. I have had a filling today without any sedation, and it was all down to the reassurance and patience of the dentist. I also found reception staff helpful and friendly.
4 months ago
Kevin Scheidt
It is a good company, but one specific person has made the worlds WORST dentist. Her name is Rashi Goel (M), i wouldn't recommend her. She dosent know anything she is useless she dose it for the money. She has had no training thats what it seems like. My dad has been there serval times each time we have hadRashi Goel (M) she has made it worst and worst!!!
4 months ago
Steven Peterson
Wasn't offerd now options to replace my tooth that I had broken just told to come back in 6 months for a check-up
5 months ago
Brent Blankenship
Really nice people and the help me out all the time
1 month ago
Jazmin Nunez
Today i visited Aldershot Dental Practice for an extraction. As like many people it was with apprehension, really nervous. From the moment i arrived i was made to feel comfortable. The lady Dentist was very professional throughout the whole, what i thought would be an ordeal, she made me so at ease my nerves went away. I was so comfortable and she explained perfectly about and during the procedure. Id highly recommend Aldershot Dental Practice. Big thankyou to Felicity for her professionalism.
6 months ago
Torsten Knodt
You can’t seem to get a hygienist appointment and when you do, it gets cancelled
2 weeks ago
Traci Haapanen
Rajwant dealt with me, cleared up a two year abscess, dealt with any anxiety I had and was completely professional. All of the staff were great. Couldn't recommend this practice more!
6 months ago
leon dwinga
Extremely rude receptionist. Hung up on me.
2 months ago
Floris Wieman
Most of employees reception are Nepalese and it was very hard to understand what they are saying and they do not do make an eyes contact with you but stares on the screen most of time. There are goods dentist work there but mainly communication problem is from Nepalese staff.
5 months ago
Wandalis Texidor
I saw a wonderful new dentist on Wednesday, Felicity. She is jolly, happy and made me feel at ease plus a very competent dentist. Thank you
8 months ago
Arlene DeBeck
we have been attending this practice for a many years now, and find the reception staff very pleasant, smiley and helpful, if you have a problem you get seen very quickly, check ups do take a little longer but not much, our Dentist Manni is very professional and kind, she explains everything to you so that you know exactly what is going on, we are very happy with all of our treatments.
7 months ago
Ingrid Phillip
Amazing treatment from everyone at the practice! Always friendly and most importantly Dr Annu is professional and compassionate
5 months ago
Thomas Kelly
It's horrible they don't know what they should do. Between dentist and dentist assistant no communication. Big rubbish, dirty and smelly waiting room ????????
8 months ago
Ashley Maluu
Not even 1 star. Last year I had an emergency appointment with this practice as my crown came out & this was closer than my normal dentist. Was given an appointment same day...and when I attended, I had to pay the examination fee UP FRONT BEFORE I saw a dentist (how do they know what they're going to do with you/how much it'll cost before they see you???) - this rang alarm bells. The dentist I saw was very nice, told me my crowned tooth was beyond redemption, wanted to pull my tooth OR the alternate choice was implant. Thankfully I had presence of mind to say I'd think about it - no decisions on spot - and managed to save my crown before the dentist chucked it in the bin. The crown was put back in (no hassle) by my normal dentist who expressed surprise that a dentist couldn't/wouldn't put it back in. Funny how I keep getting emails telling me to make an examination appointment - definitely do not trust and would not recommend/go back. (Even their link for nhs website feedback doesn't work!!!) Nuff said!
8 months ago
Harold Howell
I had Briselda and am really happy with her treatment. A professional dentist who really knows how to take well care of her patients, especially the very nervous ones!
6 months ago
Suzanne Johnson
Absolutely disgraceful customer service. Appointment was cancelled and re arranged and then I was turned away without an explaination. I was told that I should have received a message and to rebook. Whoever hired the reception and admin staff needs to te think their recruiting tactics and teach a greater level of customer service. Needless to say I will be taking my custom elsewhere.
9 months ago
Jeff Palm
The dentist drilled my cheek instead of my wisdom tooth. The customers service isn't good either.
6 months ago
Thomas Lovelace
Very poor emergency care! given the NHS helpline number - as told I could not have appointment until following week and would have to ring up for that. NHS Emergency dental care does not start until 6.30 p.m. and then you have to start ringing to try and get an appointment. Very uncaring practice!
6 months ago
Aleyna Kanbur
Nice and Friendly Staffs
4 months ago
Flora Chanda
Very friendly could not have been more helpful.
6 months ago
