Inland Valley Rehabilitation Center

My dad is a patient there, thankfully temporarily only. They make him suffer pain & tell him there's no one to get pain meds for him. I will make a formal complaint officially to the medical board when he's discharged. Treat people with care, or don't have a place like this open!

Inland Valley Rehabilitation Center is the worst for patient and family communication. You would think they would go out of their way to help. NO! They hire High school students to run the activities department. So very sad and disappointed! I I guess I will need to hire an attorney to help me contact my mother!!Pomona Valley really knows how to relate to families. No waiting on hold. No push back. We call to Skype with my mom and the nurse is very willing to take Ipad to her room. That's all we are wanting. To see and talk to my mom!!

Please take the time to read this This place is not a place you want to place your loved ones. This place has the worst case of unprofessionalism they look down upon their housekeepers and CNAS . They have switched management based upon how this facility has been ran before. A place that cannot appreciate all their workers no matter their wage is a place and environment you do not want. All workers contribute to patient care whether it’s a house keeper to maintain the facility clean or a CNA to care for your loved one. There is no room for bad management in the medical field let’s take care of the vulnerable.

Would not recommend anyone to work here or to leave there elderly family here. Horrible management toward the working staff cna/ lvns get mistreated. Currently looking for a new rehab center for my family member.

Do not please if you really love your family do not leave them at this place the nurse's are not caring they don't know what they're doing. Forget it if you need dialysis your transportation picks you up hours after you are done they have no time for anything but gossiping in the halls. The director of this place has no clue in caring for these elderly people in need. They say they have activities lies no they don't. Never ever place someone here you might as well take them out of their misery because staying here might as be hell on Earth!!!

Absolutely the worst care ever. Completely neglected critical care under their supervision. We removed my mom only after 1 week of being admitted only to have palliative care order to a legitimate hospital for dehydration and malnutrition. Avoid putting your loved ones in here if you value their health.

The staff is very incompetent. You have to wait on the phone long hold times to speak to your loved one. I do not recommend this place. I’ve waited for over 15 minutes to speak to my loved one.

The one in charge does not know how to talk or treat their employees!!!

this place has been sold to many companies I worked there part time when braswell owned it a d the Regency health took over the facility the employees are not happy due to the pay sucks

My dad was here for about a month. Like most large nursing home facilities, you have to stay on top of the care and cleanliness of your loved one or they will be neglected. I had to take a month off work and visit everyday to ensure my father was being properly attended to on a daily basis.

This place has a shortage of personnel to help patients. Some of the CNA's need to have better bedside manner even to the point of catering to those they like and neglecting others. When my wife has to sit on the commode for a long time, then something is wrong. Of course, there are those who are very patient-oriented. This needs more pay or rewards You owners are more concerned about the bottom line. Not the patients Wake up and smell the roses. You need to come speak with the patients and families. We could write more, but what's the use. Maybe we need to speak to the State ( CAL).

This is the worst place ever!! I hate it! All the staff are idiots that don’t know what they are doing or don’t speak English. Constantly put on hold over and over and over. I’m so tired of it. Do your jobs right!

My mother was a fully functioning senior, able to drive and care for herself until she had a medical emergency March 2018. She has made an amazing recovery, but was sent to this place, far from her home in the central valley, because she still has her trache in. Her intention has always been to completely recover and have the trache removed so she can go back to her life. This process has been hindered by Inland Valley Rehabs half-axxed effort to actually provide rehabilitation. Her physical therapy sessions are inconsistent. They do not support her efforts to be more independent, like taking her to the commode rather than just throw a diaper on her. They are inattentive and do not provide her easy access to the nurse call button. Now they have exhausted her insurance and medicare benefits and want her to sign up for medicaid so they can continue to milk her for all the money they can get. She will have to forfeit her retirement and social security that she worked for for 30 years to the government, so they can continue to get paid. I think that was the plan all along. As long as they are getting paid, why would they want a patient to be able to leave? One of the girls who works in the billing office shamelessly told me that it is not them taking her money, it's the government. Twelve of one and a dozen of the other. They could have made more of an effort to get her out before her medicare and insurance ran out, but why do that? And they say she can pay cash, $600 plus per day, but they need 30 days upfront. What a racket.

They don’t have enough staff to care

If i could give a negative i would this place is disgusting they dont care about the people in there you can never get a straight answer or anyone to pick up the phone. What ever you do dont put any family members here for anything.

My grandmother been staying here for about a year and just passed away yesterday. This is the worst place to ever let ur grandparents stay. They don't care about the patients all they want is a check ✔ they feed them nasty food and dont check on them often. It smells in there too. I dont recommend this place for anybody this was the last place my grandmother was at and called her home before she got sick and died. I hate this place !!!

My grandma and aunt work here back in 1980 and my grandma was here the last years of her life, now my mom is here. We love this place.

I think the reviews speak for themselves all of the patients or family members of patients rate this place horribly and the only positive reviews are by employees or people who received their training here go figure.

Terrible terrible communication two three times my mom went to the hospital and was never called and told but yeah they would call me for stupid things midnight 1 in the morning to see to let me know that they gave her some adderal because she was screaming and yelling she passed away today in the hospital that I was not told about until the hospital called me don't put anybody you love or care about in this place.

Appropriate place for retirement

The staff don't care very much about the patients, not very well kept either.

I Loved The LEARNING Experience here.