Raleigh Rehabilitation Center
Rehabilitation center Raleigh Rehabilitation Center, 616 Wade Ave, Raleigh, NC 27605, United States:
46 reviews
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Address: 616 Wade Ave, Raleigh, NC 27605, United States
Website: raleighrehabhc.com
Phone number: +1 919-828-6251
GPS coordinates
Latitude: 35.7968110Longitude: -78.6511767
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reviews
Angel Ramirez
I was making a delivery to a customer and was very impressed with the way I was greeted by the receptionist Denise. The lobby was nice and inviting; I asked if there had been changes in management and she said there is a rather new Administrator named Jayme. While waiting, I noticed the residents and staff seemed content. A great combination in this industry. Kudos to Raleigh Rehabilitation Center and it’s staff on maintaining an positive environment for our elderly and those short term patients on the mend!
2 months ago
Khalil ahmad
I don’t not recommend ‼️‼️‼️ My mom has been there for 4 Days and has fell off of her bed twice even though we told them she can’t walk and she is fall risk and they didn’t put rails on her bed until after she had already fell off., she doesn’t eat beef or pork but they also took chicken off of her diet so she wasn’t getting meat at all and they leave 1 pampers on her ALL NIGHT. She’s leaving ASAP .im a Public figure and I will take this as far as I have to (and we can’t go in for 2 weeks because of COVID so I can’t even go inside the building for 2nweeks)
8 months ago
Jilly SB
I enjoy being a staff here at Raleigh rehabilitation I started as a CNA and transition over to a nurse. The staff is great and teamwork and communication is outstanding and that combo gives our residents quality care. We strive for the best and our out come is excellent service for our residents.
5 months ago
Chris Lee
Kind and Caring team of professionals that make sure loved ones are happy and healthy. Always greeted professionally when calling or when entering the facility. Timely service when on hold to be transferred, and quick response back when waiting on a call back from the facility. I have confidence my loved ones will remain in the best care throughout their stay at Raleigh Rehab Center. Staff are willing to go the extra mile to make sure that all needs are met of Residents and Family, to ease worry of their loved ones.
5 months ago
Andrae Green
Awesome staff! Social workers and nurses are always so helpful and caring when it comes to their patients. They follow up with the residents and their families once they have discharged from the facility to make sure they are still healthy and doing good. They leave Raleigh rehab with a great plan in place. Always a pleasure when I visit this facility.
4 months ago
Anees Peel
Love love love Raleigh Rehab!!! My dad enjoyed his stay there! The Rehab department got him back onto his feet and in his home. He is doing great living independently with home care visits. But none of this would have occurred without the Social Worker, Nursing and Rehab care received from Raleigh Rehabilitation Center!!!!
7 months ago
David Senn
I joined Raleigh Rehabilitation Center in September 2018. During my tenure I have had the luxury of meeting the most professional staff I have had the opportunity to experience in my 26 years in long term care. As with any skilled nursing facility we have our challenges, but with the perseverance and professionalism of the caring, considerate and compassionate staff we are able to overcome any obstacle.
11 months ago
Jim Kennedy
My friends mother is currently at this rehab center due to a minor surgery resulting in a stroke and them having to make the decision to move their mother at Raleigh Rehab center. Since my friends mother stay, she has not had the proper hygiene tools such as toothbrush and toothpaste in a closed setting. They have been opened and exposed to the whatever germs lingering around. ROACHES have been in their mothers food, mold has been found in the bathroom in the sink as well as behind the toilet. My friends name on Faceook is Emani' Monee. PLEASE GO LOOK AND SEE THE PICS THAT GO ALONG WITH THIS REVIEW!! I DO NOT RECOMMEND!!!!!!!!! LEGAL ACTION HAS BEEN TAKEN!
1 month ago
Astro FE
I am thankful that Raleigh Rehabilitation has a team that comprises nursing excellence. Their clinical knowledge is the very best. They are highly recommended and have great success rates for those patients and residents with diagnosis that require a high level of skill. I am glad to be on the team.
11 months ago
X Starr
Raleigh Rehab has been a true blessing. The rehabilitation is amazing! The staff is amazing! I 100% recommend this facility. The activities and food are great. Felino, Jameca, Debra and Karen, entire staff are wonderful
11 months ago
Shazad Manjee
This is my second time working at Raleigh Rehab, I’ve been here a little over a year. I must say the facility has made 180 degree turnaround. I clearly see a real change in not only the department heads but the staff alike. The residents and staff are very happy and really enjoyed coming to work.
11 months ago
Svetlana Bitutckih
Raleigh Rehab has been my work “home” for the past 5 years. We are making wonderful progress ensuring this facility is a great place to work and an excellent home for our residents.
2 months ago
Maria Mandle
If anyone ends up needing rehab for their elderly parents or family and is given the option of Raleigh Rehab. Don't, just don't. My mother was sent here after a brief time in hospital to finish a course of IV antibiotics and to keep her strength as she has MS and is wheelchair bound. I was greeted by a patient (or resident since they have both) in a wheelchair trying to get onto the elevator, she was grabbed from behind and screamed at and told she wasn't going anywhere. Patients/residents were in their bedrooms or in the hall asking for help, aids were ignoring them - it was like a scene from the movie one flew over the cuckoo's nest. My mother had her light on and had been waiting for someone to come in to give her some pain medication, she was in a state and had been dumped into the room and left for ages so she was uncomfortable and disheveled.
I had her moved to another floor but the staff really do not care and neglect is rife, I have had to visit many times a day because it is so worrisome. Just looking at my mother I knew she was running a fever, I had to chase them down to take it and yes, she did have one. This has been an exhausting experience for me too because I am in extreme pain from the effects of Pneumonia that I am trying to get over but it has been a full time job, telephone calls and visits and the care is just awful. My mother is leaving today, I am having a fit because the longer she stayed the weaker and thinner and sicker she was becoming. When I entered her room to pick her up she was on her chair dropped over looking like she had passed out, she was weak and unable to drive her own electric chair. Normally I would have refused to move her but I just want her out of this place so I managed. Do not let a loved one enter this place, it should be shut down.
2 months ago
Andrew Fuda
Great rehab team who is very passionate about patient care and has excellent rehab outcomes.Dedicated staff that works hard every day to provide quality care to improve our residents life .
1 month ago
F Moanz
This is a great place to work. Team of caring people and highly motivated to make things better each day.
1 month ago
Daisie Cardona
Raleigh Rehab is a warm and welcoming skilled nursing facility with friendly and attentive staff. The social work and nursing staff are always able and willing to attend to the needs of residents and families.
2 months ago
Dustin Hollingsworth
This is a awesome place to work for the staff and administrative staff are available anytime you need them. Great benefits and employees incentives programs
5 months ago
Tawanna Mcfarland
I am proud to be a member of the Raleigh Rehab team. Long-term care is a industry with lots of challenges but we are building a team that cares, works hard and wants to be the facility of choice in Raleigh for rehab and long-term care. If you have any concern with the care provided we want to know to review, resolve and work towards a system to avoid the same concern. We want to partner with families, community members, patients and staff to provide the best service possible. I welcome all to visit, volunteer or apply for a job to improve the services provided to the disabled and elderly in Raleigh.
7 months ago
Alaine Johnson
I love that the staff greets you with a smile and says hello. Also the nursing staff is fantastic!! If you ever need anything there is always someone that is able to talk to you and get that issue taken care.
11 months ago
EKKS
I started at raleigh rehab in Dec. 18, and i have had the privilege of working closely with a staff of dedicated individuals who treat their residents with the utmost respect, dignity, while providing top notch care. Highly recommended A+
1 month ago
Dana Canada
Wonderful place to work,you will get along well with your co-workers and management is great. Come join our wonderful team and make a difference in people's lives here.
3 months ago
LuciferXI
Facility is clean with Friendly staff. I enjoyed the covered parking on a rainy day! Highly recommend your family member for therapy. Definitely a 5 star facility!
5 months ago
Gaye Medlock
My father was recently hospitalized and was actively passing when I encountered a member of this facility by chance. My mother and I had gone to the lobby of the hospital to take in the news of his passing. When I got up to answer a phone call, a younger female walked passed and kindly asked my mother if she needed a tissue. She didn’t know my mom or what she was so upset about nor did she know I was watching. For the first time that day I saw my mother smile. It wasn’t a huge gesture or something that needed to be recorded to get recognition but it was probably the most sincere act of kindness I have witnessed in a long time. My mother told me she had asked my father to show her a way it would be ok and she showed me the tissue. My mother did not know I was there and saw what happened but I could see she was relieved for the first time in weeks. It wasn’t until the girl walked away that I noticed her book said Raleigh Rehabilitation Center on it and she was a representative of the facility. Though my father didn’t make it to the point of a facility, I would have wanted him to go there.
3 months ago
Sherry Lindsey
I enjoy working there...staff believes in team Work and Giving the Residents the Best Quality of care.
2 months ago
Anita Flores
Raleigh Rehabilitation Center is one of the best my first time being there for my brother and the service and people is so nice and caring.He told that he felt right at home and he loves his time there.
5 months ago
Devin Ratliff
Raleigh Rehabilitation is a wonderful and caring rehabilitation center. The staff is extremely knowledgeable, helpful and focused on patient and family needs.
2 months ago
Art Dept
I love this Facility!! Great staff the administrative team is very responsive and the nursing team is amazing the therapy staff is wonderful!! I wouldn't take my loved one anywhere else!!
11 months ago
Ray Levy
The top comments are made by administrative staff, and corporate officials!! If you have any questions as to the validity of these claims just take an unannounced tour!!
7 months ago
Nicole Hopkins
As a new staff to the facility, admin, staff and residents are all very welcoming! This is a great place to work not to mention great benefits, the facility is clean and the food is great!
5 months ago
Kayla Shoffner
UPDATE:
This facility is trending in magnificent ways! The location is in the heart of an upscale neighborhood, with ample parking including covered parking accommodations. I am most impressed with the current staff. The new Administrator, Sekeithia Jones has an made some dramatic positive improvements since my last review six months ago. During her three- four month administration, I have seen increased patient engagement, this administrator is hands -on, she assists the staff and patients by helping to feeding patients, she has increasing family participation by hosting Town Hall Meetings, and reducing agency staff to ensure committed continuity of care! The Staff Development Coordinator EJ provided staff and residents with a mobile in-house Flu Shot Clinic. The Activities Director Linda exudes enthusiasm for the residents by ensuring each resident feels cherished and motivated in the various creative activities provided daily.
The collaboration between Bethany of Human Resources, Staff Development and Administrator are on point. I see more smiles and camaraderie among the staff.
This facility utilizes EMAR Electronic Medication Administration Record, has highly trained nurses that competently work to their full scope of practice and can successfully treat complex surgical wounds.
Patients and Residents are seen by a physician within 24 hours after admissions and those requiring ancillary care are provided weekly visits by board certified Wound Nurse Practitioner, Psychologist and Psychiatric. Social Work assessment are conducted, and both the long term and short-term patients are provided with vision, dental and podiatry care as well as safe proper care plans for those being discharged. The Therapy staff PT, OT and SLP is amazing!
I continue to stand by my recommendation:
Should a loved one require assistance via therapy, skilled nursing or long-term care, this facility has the caring knowledgeable dedicated staff, clean and well-maintained space, sophisticated equipment and technology to exceed expectations! It is truly evident that the entire staff from the Administrator to Housekeeping considers each patient/resident important by answering call bells quickly to reassure patient/resident they matter most!
1 month ago
meraj ahmed
Thank you far the fantastic care and services this professional Team provided their patients every day.! If you are looking for a clean, friendly and caring health care facility choose Raleigh Rehabilitation for your family member.
11 months ago
Howard Mandel
I read all the negativity. But I don't see no one taking action? Why? My friend went there to make sure it was a safe place for her mom. Apart from roaches infestation, bed bugs, the nasty attitude from staff members, they are feeding this people with expire food. The good reviews you see here is from staff members that get prices from HR if they do good reviews. Took us 15 minutes to find out this and more. Why the health department hasn't done nothing about this situation?
5 months ago
Max Brill
Nice friendly staff clean facility excellent customer service
4 months ago
Alexander Cook
They do not deserve any stars due to low staffing, patients going over 2 hours of not being turned, staff have to work their unit plus another unit to keep the shift/units going, they have too many roaches in this facility the patients are not cared for as they should be. My love one was admitted there for therapy from suffering from a stroke and now dementia and within four days from February 3, 2019 to February 7, 2019 developed bedsores I have them on video and a gash in her left thigh from the using too little diapers and pulled them too tight and was wet and in stool for hours. That’s how pressure ulcers/bedsores develope sling with not being turn every 2 hours. And my love one was left in the room alone with her medication still in her mouth alone. Which could have lead to choking and possibly aspirating or even worse and they were informed to crush the medication. My love one door was completely closed when the situation occurred thank god I came when I did. The nurse did not wait to see if the meds were swallowed. The nurse failed to do a mouth check after giving my love on the medication I talked to the DON (Director Of Nursing) about the situation he stated “ we have to do a little bit better”. I stated “no that’s an understatement you all have to do better than what you all are doing here not only to my love one but every single patient in here you’re quick to accept them because you all need the funds to run the facility but you don’t care about the treatment of the patients and that’s not fair at all to them or their love ones. And I have proof on my phone by video of the roaches and the nurse admitting she did wrong and to state it was considered a medication error on her behalf”. And I mentioned to the DON about calling the state on this facility he got so dramatic stating while flaring his hands “call whoever you want we tell everybody that’s your right do what you want to do it’s okay with me”. Thank you to the Director Of Nursing name Boger (name on his badge) for giving me permission to do so with my proof on video of this awful facility. I wouldn’t dare send my worst enemy nor sick dog to this facility ever they will not make in there far as medical treatment at Raleigh Rehabilitation Center 616 Wade Avenue Raleigh, NC. By the way the good reviews you all read really and truly are from the staff that work there not guests/visitors/patients.
11 months ago
Steven Wolf
Horrible place to work if you value your license as an RN, if you want to be overworked, or if you value peoples lives, this is not the place for you.
5 months ago
Sharon Markle
Great place for rehab and friendly staff.
11 months ago
Shannon Villa
My family member went in to Raleigh Rehab (RR) after suffering a stroke (accompanied with other issues as well). The level of care and therapy required far exceeded home care. My family rotated daily visits, through out every day of the week for 3 yrs. The first year was okay as staff and quality of care was acceptable, then RR changed management and staff... everything rapidly declined. The unfavorable things people are posting here are true ten-fold. It’s horrible. I will spare you the details of the unforgiving experience my family member endured there... but can tell you, the final days there were painful and completely preventable. My family member was ultimately left unattended with the bed set on the highest setting, the fall mat removed and guard rail down by a CNA that walked away. Unable to walk, my family member fell face first on the cold hard floor... no telling how long they laid there in excruciating pain... only to be found by someone who happened to pass by and noticed them on the floor. 3 days later she died. The staff acted like they didn’t know anything, they turned away from the family. The lady who runs the place assumed no accountability for what happened, making pathetic excuses when my family confronted her. She had the nerve to say the nasty bed sores (due to the negligent staffing care) would have taken her out sooner than later. If that wasn’t enough... the CNA who walked away creating significant fatal risk ... kept his job!! Total death sentence. No scruples whatsoever. I can’t believe they get away with the obscene things they do. If I could get justice for my family member, I would without hesitation ... but RR banks on the outcome of families walking away, trying to preserve any dignity left of their loved one, I’m sure. I can share what I know to be factual though. Take what you will from this. Your loved ones deserve far better... I know my family member sure did.
*The only reason I gave one star was because it was the only way to leave feedback. RR is not worthy of any stars. Ever.
3 months ago
James Edwards
I would like for everyone to know the people who left the 5 star reviews of this facility are ALL employees!!!!!! I have been to this facility and it is by no means a 5 star!!!!! The parking garage is unstable at best. I know there were several cars that have been damaged by parts of the parking garage falling and busting windows out of cars. The staff is a farce and are uncaring at best. staffing here is mostly agency and when you ask them a question they respond with" im not a employee, im only agency so I don't care who you tell". I Wouldn't let them take care of a stray dog that needed to be put out of its misery!!!!!!! The administrator looks clueless, and is never available. this facility should be closed by the state. People before you place your loved one here, please go in the facility with no notification and ask to see their Survey Book!!!
5 months ago
Sinead K
My mother has been cared at raleigh rehab for some time now. I can’t complain for her safety or care. My mother’s health has improved and she can even walk after multiple doctors told her that she would not be able to. The food service for my mother is good can be better. The staff is amazing to my mom her Nurses Kimberly who is her day nurse who my mother and I adore. She makes sure all my mother medications are given and also sticks up for her. Laura who is her afternoon nurse is always on top of my mother making sure she takes her medications. Also Jameka her night nurse who checks up on her through the night. My mother adores Mia her nursing assistant Mia is my mother favorite of all. Shanelle the unit manager makes sure my mother is safe free of harm. Laundry can be better with linen, overall my mother loves it there and activities are fun filled days all day long. I thank the Whole staff on the 4th floor.
4 months ago
Chad Johnson
Looks like an insane asylum from the outside. Absolutely awful experience for my dad, he wasn't even there a week before we took him out! The staff is disrespectful and rude. They made him sit in a wheelchair for 3 hours until 3rd shift came in which resulted in him peeing on himself twice and also soiling the adult diaper that they put on everyone. Absolutely horrific. NEVER LET ANYONE YOU CARE ABOUT STAY HERE!!
5 months ago
Ryan Terhune
Is it a nursing home, rehab from a hospital stay or an asylum. After this visit, which is my third (due to PSP Progressive Supranuclear Palsy), I am not sure. Judging from the sounds emanating from some the rooms at night and sometimes during the day; I would say an asylum, but one of the long-time residents called it a nursing home. In any case, the employees, for the most part, are great and very attentive to the needs of the patients. However, some of the patients require more care than the employees know how to give. I think the administrator(s) need to decide what kind of facility they want and stick to it. I do not think there will be a fourth visit, even if I need it and they would have me and if you are looking for rehab from a hospital stay, I do not recommend it.
11 months ago
hanny cohn
Sad place to have to send your loved one. In my experience, knowing a patient here. The staff constantly tells patients and family members that they are understaffed and cannot provide proper care. They do not answer the call button in a timely manner but sit at the nurse station and listen to it beep without checking on the patient. I purposely hit the button and left to see what would happen. There were 5 staff members standing around when I teturnd an hour later while the patient sat soiled for over an hour and when they were confronted they all seemed surprised and pretended they didn’t know. They often wait for one nurse or nurse assistant to care for patients as if they cannot assist because “it’s not their job.” I would recommend you take your loved one elsewhere if you have ANY say so! There are a few staff members that appear to care but that’s the exception. If I could give it a 1/2 Star I would
5 months ago
Maleesa Moser
My friend was there for 2 months they got bed bugs the administrator jennifer are a lier the staff there are project some of them jennifer lied to my face they had agency aides working there not that many of they own staff and I have friends on the fourth floor they are nice on first shift but one aide I think her name is sharon she had people sitting up that I never seen up before they should have kept her and the other administator Lori they let the good ones get away and keep the bad one
3 months ago
Karen Robison
DONT ALLOW ANYONE YOU CARE ABOUT TO GO HERE!!!!!!! The staff is rude, unknowledgeable and will lie to you in a heartbeat. The facility is outdated and not clean. Patients are ignored! This place is a disaster!!!! I would rate this at a zero if possible!
9 months ago
Erran Long
Where do i begin never any gloves or diapers very dirty rooms and bathrooms never get cleaned have a lot of roaches and other bugs cant keep any aides to care for the residents nurses want aides to do there job while they sit and talk on the phone and eat all day and night food looks very nasty who runs this place one of the worst i have seen
2 months ago
Deborah Johnson
Staff is nice and food is good
5 months ago
