The Chelsea Gardener
Garden center The Chelsea Gardener, 125 Sydney St, London SW3 6NR, United Kingdom:
61 review
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 125 Sydney St, London SW3 6NR, United Kingdom
Website: chelseagardener.com
Phone number: +44 20 7352 5656
GPS coordinates
Latitude: 51.4883687Longitude: -0.1695196
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reviews
Mike Johnson
A great garden centre with a very large selection of plants, seeds, garden furniture, tools and decorations. You will most likely find what you are looking for here. It also has a really nice cafe that is modern and comfortable with some classic cakes and coffee. We gave 4 stars because it is an expensive place probably because it is in Chelsea.
2 months ago
Antonio Diaz
A very fun place to be, with a great selection of indoor and outdoor plants and pots. There could be more seeds and bulbs selection
2 months ago
Gokul prasad
I don't understand why this place hasn't got 4/5 star reviews. Their selection is fantastic for their size. The staff were very friendly and knowledgeable and helpful. I live in Surbiton but I'll be coming here because I love the place.
1 month ago
Apollonia Pearson
Lovely cafe surrounded by flowers. Friendly, nice food and coffee
1 month ago
Christie Wallace
Lovely plant selection and great variety of succulents too. A bit too expensive though.
3 weeks ago
Deke Rhinehart
Lovely place that has a bit of every flower. If you are looking for strawberry plant or cactus...they have it ????
3 months ago
Serena Fan
Bought a Variegated Cheese Plant for £800, when I got it home I realised half of it had black spot fungus.
I called up and spoke to Mattie who started a fight with me saying how she’s never seen it and accused me of lying. I have been told repeatedly that it is my fault for not noticing, they have taken no responsibility and blamed it entirely on the customer.
I spoke to Andy and while he took my concerns into consideration I was still told that it was my fault, that they don’t have diseased plants and that I was lying about it even after I sent him pictures of the leaves. I offered to bring in the whole bin bag of leaves as proof but he declined.
He said that he thought I was lying about my horticulture degree and diplomas. He also said that he would not be bullied by me.
Not once was there ever an apology or acknowledgment of responsibility for the fact they sold me a diseased plant for £800.
Instead they offered me a 15% store credit for me to take this review down.
These people are not horticulturist just sales staff and don’t know a thing about their plants or how to care for them.
Go to Worlds End Nurseries down the road, highly trained in all things plants and kinder staff.
I expect far higher standards for the treatment, prevention and care for plants at a place like The Chelsea Gardener. Black fungus spreads rapidly so I wouldn’t be surprised if nearby plants are infected now.
11 months ago
Christina Lara
I bought three plants from this place in August. Soon after, I discovered black dots (I assume aphids) on one of them which multiplied so quickly that the plant wasn't salvageable. I binned it and moved on not thinking much of it but a couple of days ago I found that the second plant was crawling with some type of worms or larvae so I had to throw that one out too. I had done nothing to the plants but water them regularly. I'm now waiting to see if any pests are going to appear on the third plant but I will absolutely not be buying from this place again.
6 months ago
Jeff Lawler
Amazing! I spent far too long in there as I was spoiled for choice... I'm going to have to go back and grab some more friends!
2 months ago
Anaswara Prasannan
Beautiful place lots of kind of plants! Highly recommended!
1 month ago
Jeremy Siegel
Lovely garden centre with a fantastic indoor plant section.
1 month ago
j allen
Where to start, I guess when you’re selling flowers your attitude should match it however that’s not the case in this place. In fact it’s appalling!! Employees are miserable and are bot bothered. Feels like forced labour.
Terrible customer service sorry let me rephrase it non existent customer service.
Better go to a corner flower place where people are happily selling Flowers.
7 months ago
Jane Young
Lovely place to wonder around the plants but bonkers prices - double what I pay elsewhere, and for smaller plants! Who shops here???
2 months ago
Alyshah Mohammed
Beautiful shop. Wonderful to wander around. Xmas trees and decorations all out now.
6 months ago
Adam Vaughan
If you live nearby, and are a little lazy, well OK. However there are so many better places nowadays to buy plants, even in Chelsea.
I was not impressed by the variety nor the quality.
I was impressed by the prices! They must appeal to those who just
don't care about the price. It just seems to me a shame that if they are paying top dollar they are not getting tip top quality or selection.
8 months ago
Matthew Collier
Do. Not. Go. Here.
Staff are rude and don’t know a thing about plants. Manager will quickly dismiss you. Overpriced. There are better places than this sham.
7 months ago
Benjamin Dumont
If this garden centre were anywhere else, it simply would not be in business. You would be hard put to find lazier, less knowledgeable staff anywhere. If you ask for any help, the staff invariably say that they really don't know anything about what they have or don't have, but if you come back in a few days' time. there will be a lot more stock. And the stock is paltry and monotonous. My advice to anyone who wants variety of plants and staff who take an interest in you: head to Ravenscourt Park garden centre. If you want to buy in Chelsea, then even the limited stock at World's End nurseries is preferable to Chelsea Garden Centre, as it comes with a smile.
9 months ago
neel garg
The Chelsea Gardener is expensive, but at least you get the very best in quality. The coffee shop is a lovely addition. The decor is lovely, and you sit on some of the furniture they sell. A good way of trying before you buy. They have delightful Italian staff who really know how to make the very best coffee. The coffee is so good, I had two!
3 months ago
rebecca king
Rude and really bad at their job. Tried at multiple locations and same experience. Please save your money and time, everyone is really bad, especially their Spanish Manager, very rude.
4 months ago
Joe Bloggs
A customer for years … consistently great service. Today, Yasmin was so thoughtful with very helpful planting advice. Thanks so much :)
1 week ago
Haile Anin
we did not enjoy our experience. great outdoors but staff can and should do better.
9 months ago
Tina Vasquez
Great customer service and really helpful staff who could direct me around when I didn’t really know what I needed, just what I wanted to do.
10 months ago
Carlos Rodriguez
Rude lady. Minimum knowledge about garden. Please dont go there.
11 months ago
Amber Parkin
Really expensive but good selection.
10 months ago
Yaakov Slomiuc
Staff are incompetent and don’t know anything about their products. The manager Andrew Kyte is rude and immature - needs to be properly trained on how he handles customers !
11 months ago
taritf alrousan
However nice the shop may be, please do not rely on them for plant advice as the staff seem to have little or no knowledge. Having found the plant I was looking for on their website (3 in stock) and having exchanged several emails and photographs with Monica I made the one hour journey to Chelsea (and endured the horrors and expense of parking there) only to find that none of the plants was what I was looking for. An effort was made to persuade me that they were indeed the correct plant and has just been mis-labelled. This was very obviously not the case. I was told that the lady in charge of the plant stocks was not in that day but she would try to source the correct plant for me the next day and come back to me. Unsurprisingly I have heard nothing since.
2 months ago
David Davenport
Polite and friendly staff, very helpful and a haven of peace with a beautiful variety of planters and indoor and outdoor plants
3 months ago
Kobe Stroobants
We thoroughly recommend a visit to The Chelsea Gardener - it is a quiet and pleasant oasis in the centre of Chelsea with a wonderful selection of plants and gifts and a great team of staff ready to help. It is also the site for David Salisbury's London showroom, where we have a freestanding orangery and contemporary garden room on display. Open 7 days a week, a pleasant welcome is always assured at The Chelsea Gardener - combine it with a coffee and cake from their coffee shop too!
3 months ago
Innahot Belous
Have been emailing back and forth to arrange plants to be delivered to my daughter in London as a surprise.
Yasmine has been incredible!!
Highly recommend this company!
2 months ago
exotic illusion
Lovely store and super friendly staff - Natalie helped me find the perfect easy-to-look-after plant for my mum's birthday!
2 months ago
Chilli Dee
I love this place. Staff are excellent. Purchased tables and chairs. Lovely garden set, all guest comment on how nice it is. Thank you very much,
6 months ago
soFluffer
We were on our way to my sisters wedding, our gift we had planned for them ( a beautiful vase), turned out to be a disaster as it arrived smashed to pieces!!! we were absolutely desperate to find a new one, but had no time, this shop was our only hope as it was the only garden centre on the way to the wedding venue, wow! We were absolutely delighted with the service and speed at which we found a replacement even better than the previous vase we had chosen! A special mention goes to the lovely extremely helpful young man Jeremy, who managed to pick us out an incredibly beautiful vase in no time at all, and made both me and my husband feel so at ease. Thankyou to the Chelsea Gardener for saving the day, she absolutely loved the vase!!
3 months ago
kevin white
Overpriced, plants tend to die within 1-2 days of buying them
9 months ago
Nick Meredith
High-end shop for outdoor furniture, garden equipment, gifts, decorations, plants and pots.
6 months ago
Shawna Olson
Lovely place
7 months ago
Backplane LLC
Expensive is an understatement, they are obscenely overpriced and suggest you avoid.
1 week ago
Jose Allende
Very convenient location with varied selection at a price. It isn’t cheap. Friendly staff.
2 weeks ago
Eric Holdson
Fancy shop but surprisingly rude attitude to the customers!!
4 months ago
Jack bro
Lovely, fairly priced plants in every size! lovely staff
2 weeks ago
Curt Runger
P traders i xx online noninvasive
2 months ago
Albert Bienvenu
My wife & I visited the Chelsea Gardener recently, we found all the staff extremely helpful. Everything we bought was as good as expected & the experience was delightful. The manager was especially helpful.
2 weeks ago
Moonha Nzemby
We have a small terraced garden and it was offending my eye for years. Now it’s
the most beautiful thing around the house for Chelsea Gardener did a miracle with its design. It looks bigger now and it became a perfect place for resting, and it pleases his eye.
2 months ago
Lexi Bustle
Chelsea Gardener have tended our garden since last summer (2010). They have both knowledge and enthusiasm and focus on the task at hand. There is a refreshing pride in the work that they do. We are happy to give them our unequivocal recommendation.
1 week ago
josh kirby
Bought lots from the great place. Staff go the extra mile!
6 months ago
Kenya Moore
Awful experience. This shop is a scam. Never buy there. I spent over 600gbp and the plant (supposed to leave 1y+) died 4 days later as it was of bad quality and probably with a disease. Super rude and unhelpful staff. Neither a refund or replacement was agreed.
The manager Andrew Kyte should be disciplined and sacked. I am not surprised about the other negative reviews on the rudeness of the staff. Owner of the shop should do something about it as it seems to be a recurring thing.
You are better off buying plants in other neighbouring shops for less cheaper and of much better quality.
4 months ago
Brian Sayre
Don’t buy from here - overpriced, the plants always die within one minute, and the 1 star is especially reserved for the rude staff member whose name I unfortunately didn’t catch
2 months ago
R Martin
Horrible experience at this nursing. First, given the price the quality of the plants is not great. They have a pitifully and dismayingly (given the size of the space) low assortment of plants. The ones they do have often do not come in various sizes (for example they didn't even have basil as part of their herb selection). I knew the prices would be exorbitant but given the proximity to my home and my belief that the quality would be good I went. The place was crawling with staff none of whom showed any interest in helping customers. When one woman (apparently the co-manager) was nearby I tried to get get help with finding a plant that would fit a particular pot (no easy task given the low selection of attractive plants and sizes), but moreover no easy task due to her obvious reluctance to help a customer. As I was speaking to her she continued to tend some plants and once she finally decided it might be appropriate to help I had the feeling I was being rushed (and no there weren't other waiting customers). Instead of listening to the customer she would run around he store leaving me in bewilderment as it where or what she was doing. When I selected a plant (a succulent) and started to pot it into the pot I had brought (bought from this store years ago), she mentioned they had run out of the right soil (oh great) and ended up using something presumably not designed for succulents. I then bought two more pots and some herbs and when I was at the counter asked if they could please pot them (literally a 30 second job of placing the plant in the pot and pouring soil in - at least that is how fast the first woman took with the succulent and something they had last time I was there several years ago). The other co-manager (this time a man) interjected as the cashier was going to organise for this to be done that they don't normally do this. I expressed surprise that they had just done this for me for another plant and had also done it in the past, which then promoted him to say "oh well we can do it tomorrow". He was very arrogant and I honestly felt like leaving everything there and not paying. I said the other woman has just done it for me and it took 30 seconds and it's inconvenient for me to come back again given it can be done so quick. He absurdly insisted that they were too busy with customers to do it even though the store was practically empty and then strangely said it people were away for lunch (it was almost 3:00pm!!!). Then he looked me in the eye and said "I can't do it until tomorrow". Needless to say, I'll never buy another product from this place. If you want to be overcharged and treated poorly by maniacal people on power trips, all while not receiving (in my opinion) a decent selection of quality plants, this is your place. Really not the experience or quality one expects from a "premium" nursery. If I can give a small piece of advise to the owners, your management needs changing. The selection and quality could clearly be much better and moreover the rudeness and generally poor customer service of your "two managers" is appalling. Good luck to you.
5 months ago
Tyler Gabrielle
Chelsea Gardener is a perfect place to all people who loved and have an interest in plants. They have lots of different flowering plants that surely captivate you. All the plants here are quite impressive and really charming. Lots of orchids with different colours and style.
6 months ago
Victoria Rieth
Very disappointing service and pure advise for a very high prices
5 months ago
Connie Smith
Nice selection of plants and pots but nothing much better than what you can get at most garden centres now. Plus, £47 for a common phalaenopsis hybrid orchid! Are you kidding me?? Sorry, but I would rather pay £5 and get mine from Homebase!
5 months ago
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