tokyobike
Bicycle store tokyobike, 87-89 Tabernacle St, London EC2A 4BA, United Kingdom:
36 reviews
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Address: 87-89 Tabernacle St, London EC2A 4BA, United Kingdom
Website: tokyobike.co.uk
Phone number: +44 20 7251 6842
GPS coordinates
Latitude: 51.5259402Longitude: -0.0842658
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reviews
Ghaith Askar
A proper bicycle shop in Central London.
They sell bicycles, and doing repairs also, which is very important! ????
I was riding my bike in Central London, and my chain has ripped.????????
I wasn't worried about it, because i have had the right tool for that "little service"...????????
But when i started to take out a link from the chain, my tool has bend ????????????????????????
But they been open and helped me out of the situation. ????????????????
Otherwise, I had to walk home to the far North, so I really appreciate for the service they done. Thank you so much ????????????
2 months ago
monsieur leboncoin
I have the saffron Bisou, size S. Pre-ordered last year around November time, due for April, but was ready for an early collection :) I was originally very reluctant to spend so much money on my first adult bike and tried a few different ones; TokyoBike seemed the best fit for me in the end. It's been incredibly smooth to ride so far, practically feels like an extension of my body so quite confident on London roads.
Unexpected bonus has been receiving lot of compliments and questions on it from random strangers. And Simon has been particularly accommodating and lovely throughout!
1 month ago
Jo Fedele
I'm sure they have nice bikes and baskets but definitely need to work on the customer service! Rude and very unhelpful, cheer up mate. Went to Bricklane Bikes instead.
2 months ago
Merel Sijbrant
Great shop. Fab staff. Wonderfully curated goodies.
1 month ago
Greta Louise
Went there just to buy some oil for the chain. The shop is really beautiful ans staff really nice. The guy took his time to answers all my questions even if he was very busy. Thanks
8 months ago
Ying Li
Amazing guys, super helpful and friendly. Quick repair turnaround job and cool shop too. I'll buy my next bike here for sure
9 months ago
rayanedisarono
I had my bike serviced last month - was able to book easily online, drop it off quickly, and collect it when it suited me which was really helpful with some of my work/travel limitations. I think my bike had needed quite a bit of work but I was kept up to date and all the staff were super friendly.
Special thanks to Griff for the frog light! ????
6 months ago
Erin Jefferson
Service from Neil in the shop was excellent- really helpful. Bike great too, lovely to ride.
7 months ago
Steve Wilk
Super friendly and smart mechanic helped me out with some issues on my wheel for free.
8 months ago
Shelby Harksell
I bought a CS26 limited edition model. Neil was incredibly helpful, speccing different tyres, and a wider rear cassette. The bike was built in a week as promised and delivered fully built. It rides beautifully. It is light, agile and comfortable. Neil and Simon are very knowledgeable and patient too. Selling only their own bikes means that they really know their own product.
2 months ago
David Lauglite
Loveky shop and very friendly and helpful guys. I walked in to check if they can repair my bike, as my bike tyre went completely flat. The cycle technician checked my bike, found out everything is ok, just pump the tyre and make sure they are in the right pressure. Explained to me that I didn't pump air in previously and the valve should be loose when pump the air. He saved my bike and my day!! Thanks ????????
7 months ago
celine laffosse
Had my Tokyo bike for well over a year now and love it more each day! Amazingly friendly service and happy to help with repairs.
10 months ago
Amy McAllister
Super helpful with a quick fix on my bike and good vibes
8 months ago
Cynthia Sandlin
Ordered online twice with the Tokyobike shop, once for a bike and once for accessories. Both times the customer Cate was quick and super helpful, and delivery was really quick. Really recommend those experts who where their passion in a lovely and efficient way.
1 month ago
Fouad Fouad
Beautiful bike shop. Staff is very attentive and helpful. They let you take their bikes for a short ride to try them out, and the quality of their bikes is great!
2 months ago
Matthew Adkins
I love the store and toyoko bikes. Ive even got friends to buy toyoko bikes, but having grown more knowledge on bikes over the years. Im now convince if you want a long term bike for life, invest in more money and go elsewhere.
Ive been riding my toyoko bike for 4 years and although it was brillant when I first got it, it slowly worn over time pretty quick. I got told my paint chipping was due to riding over stones and it recommended to have mudguards. I had mudguards but it didnt solve the problem and even those mudguards started looking terrible with black paint coming off that I had to buy another set, second time in silver.
Needless to say, my toyoko bike is now sadly retired in storage. Maybe one day it can resurface but been told the bikes if used daily lasts around 5 years.
These bike does travel very far and comfortably too, although not as speedy aa road bikes. So good for those who dont cycle alot and quite leisurely around town.
3 months ago
Shelton Summers
Beautiful bikes and friendly, helpful staff- this bike shop is great and the aftercare is second to none
7 months ago
Jennifer Kapity
Tokyobike. Love it. The bikes are well-made, and distinct without being pretentious. Light but solid. The store is beautifully laid out. The staff are genuinely helpful which is rare for a London bike shop these days. They're flexible with requests and generous with information and services. Would definitely recommend again and again.
7 months ago
Areef Sd
Great Artistian bike store with so many unique cycle parts and accessories.
I pulled in 1 week ago to purchase a
Cycle design Folding Rear Rack
and the service I received from
Yu Fujiwara was friendly, professional and not at all pushy, he suggested I concider fitting a bell, so we decided on the
Spurcycle Bell, it's a piece of Art on my bike.
Yu Fujiwara then fitted everything within 1 hour, That's Service.
A GREAT PASSIONATE BIKE STORE
Thank you Tokyo Bikes
Thank you Yu Fujiwara.
Best
Michael.
2 months ago
Cheryl Perkins
This bike shop does not have many choices of products, and prices tend to be high.
3 months ago
David Lewis
Sold a piece that did not fit the bike, despite me showing a picture, then refused to take it back. Rip off. Expensive shop for yuppies.
7 months ago
matt goodwin
Friendly staff, knew straight away the item I was looking for. Price was good. I could describe this place as a typical Japanese vibe.
7 months ago
Audri Aguero
Bought my bike from here recently, single speed. I love it.
Service is good but workmanship and products are overpriced.
After I received my bike 2 months late, on the first few rides I discovered my front wheel to be dangerously loose and about to fall off.
Bought a leather bike seat £90 from here and on the same day found the same version for £60 online.
Things look nice, the bikes ride well and is something to fall in love with but beware of the half hearted attention the owners and staff put into their work.
A.
8 months ago
Ji K
Appalling service, travelled from Norwich, Norfolk especially to buy a bike today, walked in the shop, 2 staff at desk couldn't even be bothered to say anything to me or my family, I eventually had to greet them with Good Morning....continued to ignore me until I walked out....! Exceedingly happy to take my business elsewhere, what a disgrace...you should be ashamed of your customer service...!!
10 months ago
robert sargent
Really helpful staff at this store, helped to fix a pedal back on my bike, even though I didn't purchase it from them.
4 months ago
Jesse Tharp
Beautifully made super light city bikes, great service and the staff is more then amazing! 5*
7 months ago
Margot Noel
I've just come home with my beautiful new Tokyo saffron yellow CS bike and am absolutely in love with it. The bike is lovely to look at, simple, lightweight and a joy to ride. In addition, the service I have received from Tokyo Bike has been amazing. I got my bike on the bike2work scheme and only got it signed off a few days ago. They received the voucher this morning, and when they learnt that I was about to go on holiday, they made an effort to build the bike the same day for me so that I could pick it up before leaving. They talked me through different aspects of the bike so that I understood more about it, and I also get a free 3 month check to make sure it's still all in working order. The whole experience has been absolutely excellent - they hold the bar for customer service that other retailers should be aiming for. They also sell some of the most beautiful things (aside from bikes) I've ever seen. Tokyo Bike - T H A N K Y O U !
4 weeks ago
Jordan Creed
Really lovely looking shop but staff were super unhelpful. Girl behind the counter was really uninterested in helping us and almost looked fedup when we asked a question about something we wanted to buy. They also told us the Otto poncho jacket was water resistant but not water proof and that it would only with stand light but not heavy rain. Almost didnt buy the jacket because of this but luckily checked online first where it states cleary the poncho is fully waterproof. Not usually that fussy about outstanding customer service but the girl 'helping' us really stood out with her unhelpful attitude.
4 weeks ago
Delia Hunt
Tokyo Bike do beautiful bikes. Exactly five kinds of beautiful bikes and all in different colours. Based on the Japanese street style they focus on 'comfort over speed' but what I love about them is that they pull of what many bikes don't. They're lightweight - especially if you've previously ridden an Evans' Cycle hybrid style - and equally as comfortable. Colours are bright and cheerful, without being ostentatious and the main attraction of the bikes is their straightforward simplicity (though it could be argued the wheels are on the smaller size). They're beautiful and a real joy to ride though. And mine is yellow.
This tiny store is the London outlet of the Japanese company. Staff have always been incredibly helpful and lovely. They run little classes to teach you how to fix bike bits, occassionally hold art shows, and lent me a yellow rain cape to wear whilst test-riding my bike. They don't just stock their own accessories but also a few other brands such as beautiful wax bags by Boundary which are just superb (and at present, only two stores in the UK stock these). I like their fussy curation of sexy accessories along with neat, stylish, rideable bikes.
4 weeks ago
Bryant Sawdey
Wheel needed re-alignment after a month, and the screws needed changing due to rust after a year. Really poor quality, despite the beautifully matt painted frames.
9 months ago
STALKER
Cool design items
1 month ago
Jessica Craft
Good service, prompt delivery. Very pleased with them.
9 months ago
Natalia Catlett
Nice people and great service!
3 months ago
Dario Sarica
Cool shop, unfriendly staff. Why are these bikes so expensive.
6 months ago
Sean Cocuzza
They have amazing bikes, super good tech, but I think service is a bit overpriced compare to some nearby bike shop in Shoreditch.
3 months ago
RN K
Great bikes, amazing team, perfect service
7 months ago
