B&Q West Norwood
Do-it-yourself shop B&Q West Norwood, 304-322 Norwood Rd, Norwood, London SE27 9AF, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 304-322 Norwood Rd, Norwood, London SE27 9AF, United Kingdom
Website: diy.com
Phone number: +44 330 123 9243
GPS coordinates
Latitude: 51.4355421Longitude: -0.1043967
Location on the map
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reviews
Christian Jackson
It was ok but due to covid-19 no delivery shelves were empty on gloss paint.
1 month ago
Paolo Masajo
Always had good experiences
8 months ago
Jacqueline Sullivan
This store is really tidy. The staff are soo Nice they helped me find beautiful ornaments for my new indoor pool. Highly recommended.
3 months ago
Mason Blackburn
Very cute B and Q staff were helpful.
11 months ago
ImMooful
Good quick service
4 months ago
Roman Kayun
Always get great customer service in this store, my local one. Helpful, knowledgeable staff and there always seem to be people available to help.
2 months ago
Richard Devine
As usual did not have what i wanted staff was still helpful
4 weeks ago
Kevin Tran
It certainly isn't huge, but well placed in the hub of west norwood, with parking, and the usual range from this provider and their brand.
7 months ago
Ariane Sullivan
Not huge. Sometimes have to go to a bigger o e
9 months ago
Shariq Ansari
Rude member of staff.
3 months ago
Vxlzzz
The staff is not much friendly,doesn't support in the searching.
6 months ago
David Davies
Generally good stock and they have decent sizee car park. Not as big as the Crydon one but normally have what you need
10 months ago
Yanick Daoust
Didn't find 18mm MDF 8"x4"
8 months ago
Bailey Kissel
The entrance to car park is a lil confusing but besides that staff seem friendly. They lost a star due to access\exit to car park being a lil strange.
10 months ago
Cherrise Gaster
I love this convenient local hardware store
3 weeks ago
Sheila Kidd
Lack of choices! Not sure why it’s branded as a superstore!
7 months ago
tony kernats
Great had whal needed
9 months ago
Jane Graham
Didn't like the customer service in there. Couldn't find anyone to help us with our query. And when we finally did, she replied us in a hurry while walking away. Shame!
7 months ago
Anubis Coi
Not a great visit everything seems to be broken!
9 months ago
Hugh Scholey
Yes I got what I wanted good place
3 weeks ago
John Curtiss
Always seems a bit of a lottery whether what you want is in stock or not, even for basics.
9 months ago
MOHAMMED ABDULLAH
The staff wasn't that helpful downstairs.
6 months ago
Steve Bowling
AVOID - poor range of stock, rude and uninformed staff. customer service extremely lacking. Bad stock check - don't go by anything online. If you can, go somewhere else. Homebase Penge, Wickes Anerley or even B&Q Croydon is far better
3 months ago
Debbie Guertin
I purchased some loft boards from this store earlier today. I found all the staff very helpful but one person, Emanuel, went the extra mile to be helpful in finding what I needed, loading it on a trolley for me and then taking it all out to my car. When I thanked him for his help, Emanuel just smiled and said "It's my job." Great guy!
6 months ago
Liliana Higuera
No Plants! Went there with idea for some garden plants but appart of small stand next to the door they dont have any. Its a small shop, with garden tools and paints but that about it (in gardening aspects)
2 months ago
Julian Bangert
Good service and stocklevels
10 months ago
Chloe Weyrauch
Great Hardware store its on very busy road, Store Parking is available and its free which is wonderful even in busy area, There is a tiny entrance next to store for parking. This store has 2 floors both floors has helpful staff and its available to assist customers and bother floors has their own payment counters, in size this store is smaller then purely Store but still it has complete range of items Goods quality is good if there something wrong with the item your purchased you can always go to customer service counter to replace it or refund. I went there and I got what I wanted i pass this store every day staff is professional and help full you can pay cash and card both options are available, I did not find any self checkout machine & not sure about toilet but one thing which is important you have to take your carrier bags with you for your small items I did not find any bags in anywhere in B&Q. If they start Selling bags as well for their customers that will be really helpful.
3 months ago
Emily Milam
Got what I wanted during lock down
3 weeks ago
Praveen P
Hardly any staff around to help find anything or ask advice
9 months ago
Brad High
Quiet and no long waiting in store.
3 weeks ago
Matthew Miller
Good customer service.
11 months ago
Khristy Kline
Never feels like a shop anywhere near the top of its game. But I've been a few times so something persuades me back. ????
11 months ago
cindy bagge
Standard b&q has most thing you need. Staff helpful if you find one.
7 months ago
West End
Loved
1 month ago
FANDA ERAPRAKOSO
Archaic systems and untrained, discourteous staff.
2 months ago
Alba Figueroa
LOVED MY VISIT.
2 months ago
Ravi Juneja
Very good
8 months ago
Rj Martinez
Great location free parking good quality
3 months ago
Payton Capone
Weird but friendly
8 months ago
VISHNUMOHAN RAO
took me a while to find the staff
7 months ago
Jocelyn Villa
Never has what you want in the small stores
8 months ago
Emily Gil
Typical of the chain. Car parking is essential when you pick up heavy stuff. Sensible layout means you don't have to carry cement etc far to the car.
6 months ago
V L
Strolled in on a Sunday morning with my small dog to do some shopping which turned into a complete uncalled for fiasco.
I took the dog with me as he is welcomed into the other big DIY stores so didn’t think it would be a problem. Was approached by the security guy who rudely told me to leave the building as dogs were not allowed. He was rude and aggressive telling me I needed to leave by the ground floor despite my car being parked upstairs. He told me I had to carry my dog and became more aggressive towards me when I told him I would be walking out with the dog. He squared up to me waving his badge in my face when I asked for his name. The Deputy Manager was unable to calm him down when he came over who was equally as rude telling me to do what I had to do and leave the store. I honestly felt as if I had committed some sort of crime. I have never been treated so badly by staff in a retail shop. It was horrendous behaviour. I called a few days later and spoke to the store Manager who came across as disinterested about the incident and didn’t have much to say other than the security guard had been reported to the company he works for.
Until it’s under new management I will never use this store again. Rude, unprofessional and aggressive staff.
8 months ago
Paul Lalicata
Very pretty
5 months ago
amy ramirez
Smaller B&Q, but two floors and free parking (with attendant at peak times) on what is quite a small site. Very convenient as a local B&Q to nip into when halfway through a job that you need an extra tool etc for. Well worth checking online that they have what you need in stock if you need something very specific etc.
3 weeks ago
Cheryl Volcy
It's to small this can be b&q for the size expect to don't have everything you need
1 month ago
Theresa Ritchison
????
7 months ago
nguyen trung
Interesting shop for DIY
10 months ago
Amireview eToolz
Lovely
2 months ago
Luchi Ghita
Its my local shop. Went to buy paint brushes, they had what I wanted at a reasonable price. The staff are helpful and plenty about should I need someone.
3 months ago
