B&Q West Norwood
Do-it-yourself shop B&Q West Norwood, 304-322 Norwood Rd, Norwood, London SE27 9AF, United Kingdom:
220 reviews
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Address: 304-322 Norwood Rd, Norwood, London SE27 9AF, United Kingdom
Website: diy.com
Phone number: +44 330 123 9243
GPS coordinates
Latitude: 51.4355421Longitude: -0.1043967
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reviews
Sushila Gadodia
It's a bit "hit and miss" with what is in stock, but I find that the searching is part of the fun.
5 months ago
AIMEE DUBRIEL
Good to pick up what u need,us a hse hold staff,plus they always have nice plants
11 months ago
Aaron Dean
Small but convenient store. I love shopping in this store. Stock at times is low, can't find what you looking for all at one go.
6 days ago
Nestor Camarillo
Ideal for bits and pieces. Decorating tools and materials. Gardening equipment and lighting. The upstairs is more construction type such as woods and carpentry tools etc
11 months ago
Dan Sack
There are no lifts to the second floor where the car park is located, so had to carry all my shopping up as know members of the store where willing to give me a helping hand to load up my car.
Ended up leaving half of my shopping in store without paying!
2 months ago
Nombre Apellido
Staff just chatting to each other, and dont have any product knowledge unfortunately.. expensive. They send you to a larger B&Q instead of checking they have what you need...
6 months ago
Barbara Bruce
Not alot of items on stock.
3 months ago
Adam Chick
Worst B&Q ever !! Literally never have what you want , always have low or no stock .. extremely rude staff and very unhelpful and uncaring ... the attitude from the women that work there is horrendous .. no equality in that shop either all Jamaican women who do nothing but shout at you in patwa
2 months ago
K MacCormick
Has just enough to make the trip worth while.
7 months ago
Sheila Phelps
I entered. It had lots of stuff. I purchased some stuff and then I left
5 months ago
Donisa Hughes
Speedy visit, bought plants from outside. Gorgeous but little bit pricey and bags for 5p only just about big enough for 1 plant so had to purchase 4 bags!
10 months ago
J Hunt
Needed help with curtains poles etc the person I asked didn't know anything and said he couldn't help. Went some where else and received good input and bought curtains & poles .wouldn't go back there.
2 months ago
Philcheychandler
Friendly staff alot of stock
2 months ago
Christina Saavedra
Best shop on the high street
3 months ago
Wei Pang
Service was great bought a ton of flooring and the sales adviser was great in handling our indecisiveness and we got help loading our cars in a distanced manner.only gripe no lift to upstairs where car park which is shocking.
5 months ago
Marcin P
Local shop to me, due to COVID -19 certain stuff isnt available on shelfs ect
8 months ago
Michelle Meeks
Very helpful, even though they didn't have what I wanted
8 months ago
Edwin Davila
Go in there knowing what you need because the staff is unhelpful and miserable.
3 months ago
Kate Melman
Not much stock, couldn't get wot I needed
3 months ago
C Mayhew
Really good staff.
3 months ago
Tammy Brewer
High street shop rather than industrial estate makes this shop more accessible. Parking on roof for drivers. Less range than a superstore but it's easier to find stuff for most needs.
1 month ago
mosquitojoyride
Same as but very small next to no power tools
4 months ago
Lynn Wood
Small store ok for basic DIY products
3 weeks ago
Hussain Alhasan
Good car wash ????
3 months ago
lorna Tebault
This is a very awkward store. The location of the car park and is accessibility is poor. Wouldn't purchase large items from here. Especially due to the fact the lift wasn't working to get to the lift.
3 weeks ago
sergio Garza
Wonderful customer service ????
4 months ago
Megan Orman
Lovely, friendly and helpful staff. Second to none.
10 months ago
Kubra Ali
Don't have garden fencing. No problem though.
9 months ago
francis sankei
Why do they sell the heavy stuff downstairs and then you have to carry it upstairs to you vehicle dont make sense
5 months ago
Haytham Awad
They let to many customers in so they can't keep the distance between them at times the staff try to tell them 6feet apart I think the manager just let's them in just to get the money
6 months ago
Tim Jones
I am here because is sopused to be open, for collect my staff and is close before the time, i am very dissapointed 3:36 i came and is closed
6 months ago
Edward LaFlam
Customer service young man was so helpful as I needed help in choosing a lock for my back door.
1 month ago
Sylvia Whitford
Has a good stock of DIY stuff, click and collect service works well.
1 day ago
Kafeel Ahmad
Great place for picking up odd sand ends for completing jobs.
2 months ago
Dung kieu
Very convenient and helpful staff , all questions was answered , with professional advice .
11 months ago
jennifer moniger
Rude and unhelpful staff, will not be back
3 months ago
Vickie Harrington
I'm impressed with the way this branch of B&Q had organised itself. Social distancing was practiced inside the store and you can feel the cleanliness inside it. Staff were friendly and accommodating inspite of the pandemic.
1 month ago
Milos Popovic
Large and has what you need. Been cleared out after tier 2 lockdown announced though
9 months ago
Pat Mistak
decent service!
2 months ago
Daniel Kemp
My friend called it Click and not collect. There was fault on both sides. But I worked for HP and he worked for Rolls Royce.. Two world brands for quality. I don`t blame the staff but if I did own shares I would be suggesting the board of director where check that they still had a pulse and were not brain dead.
2 months ago
Emily Sanchez
Good local DIY store with most things. Good parking at the back.
5 months ago
Rahul Chadda
Does exactly what is says on the tin.staff very helpful.
3 weeks ago
ana ortiz
Smaller B&Q stores with limited stock. Parking not great either.
8 months ago
Michael Ramsey
Great customer service, Chante in particular was super attentive and gave great advice when it came to our virtual kitchen design
8 months ago
Ashley Everett
Very unsatisfying customer services by Luke. Making a major complaint about this and never have I as a customer experience an advise take out their phone and film a customer with the audacity to swear aggressively whilst at working. Very Abusive behave and threatening.
11 months ago
Jessica Santana
Small, not a great range, not what you'd expect from B&Q normally
6 months ago
Odey Nagy
The staff are very helpful. However, on a few occasions the plumbing section was a little low on some items.
22 hours ago
Darnell Carroll
The ladies at the tail arè not friendly and polite
7 months ago
Lori Wilhite
DIY store
1 month ago
Clay Scruggs
Stocks were low store in a mess.
Feels like it might be closing down.
11 months ago
