Euro Car Parts, Nottingham City Centre
Auto parts store Euro Car Parts, Nottingham City Centre, 7, Easter Park Lenton Lane, Lenton, Nottingham NG7 2PX, United Kingdom:
220 reviews
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Address: 7, Easter Park Lenton Lane, Lenton, Nottingham NG7 2PX, United Kingdom
Website: eurocarparts.com
Phone number: +44 115 934 0680
GPS coordinates
Latitude: 52.9419337Longitude: -1.1714908
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reviews
Enrique Guerrero
This place is a disgrace every time we come here we are here for a good 30 minutes waiting for just some discs and pads its ridiculous. Not to mention that the old guy serving cant even do the order properly gives me 1 item instead of 2 and now have to wait for the other item. I recomend you go to a another one never go here if you can help it. Absolutely joke ???? also keeping that in mind it was all click and collect. We left that one and went to the bullwell one within 3 minutes served and paid and out 3 minutes. Insane. 5 stars to them.
2 months ago
Karan Nagrani
Always use these guys as staff are very friendly and click and collect orders are always easy to pickup. Prices are always good with offer codes. Fully recommend.
2 months ago
nicole strite
Ordered for click and collect. They took quite a while to bring my order from the back. They also gave me 2 items less, even though I called in a day before to ask if my click and collect order was compete and ready to collect, and I was told that it was. They also only hold your order for 3 days which isn't a very long time compared to other places.
3 months ago
Mitch
Good counter based parts store. Due to COVID-19, only 3 customers are allowed in store at one time. It is better to click and collect.
4 months ago
Shae Arneaud
ordered for click and collect
advertised as open on website
advertised as open on Google
Great, I will order my parts and collect them today
order parts,
email, thanks for order, will be ready in half an hour. Great I live half an hour away.
Drive across the entire city centre
They are closed. What? Try to call and no answer.
If you aren't open, don't advertise in multiple places you are open. Waste of petrol and time. Thanks.
5 months ago
Charity Crawford
Helpful staff, low prices, open when elsewhere was shut and/or didn't sell parts.
1 month ago
Jeffery Raven
Parts always available. Staff knowledgeable and helpful. Even Halfords staff recommended you as they had to order in!
3 months ago
Victorique
Good range of parts at a good price - as long as you use there never ending coupons
3 months ago
Enny Suarez
Long wait due to one poor chap being left on his own to serve too many customers.
Need at least two serving when busy instead of leaving it all to one person to process orders ,look for items and serve customers at the same time!!!
Bloke was working his socks off,but was obviously in need of others to step in and help with long queues and workload.
3 months ago
mattdre tv
Really disappointed with serve times. I use this store all the time and it’s great but the staff let them self down when it comes to serving, massive queue of 10 plus people and there’s only 1 person serving. Then having full conversations with the customers about subjects nothing to do with the the item they are buying, like we have all day to just stand there and wait in the rain whilst you chat away. Some people are in a rush and have things to do. This needs to be sorted as it’s not acceptable.
3 months ago
Alex Cifuno
Would not shop there again staff were not helpful one star rating was generous
2 months ago
Java Developer
This is the worst auto parts store I've ever been too. Always one employee working the counter, and they chat endlessly with customers about nothing that has to do with why they're there. Everytime I come I dread it, knowing I'll be there waiting for 15-40mins, and that's just to get to the counter. Additionally, they're slow about retrieving the items. And, hopefully you never have to return anything; my God. They're either annoyed with you or say, ''sorry, there's no Manager to do the return. Can you come back tomorrow?'' After today I'll never go back to this place or order anything online. Use GSF Car parts or even eBay depending on how bad you need the part. I hope this place goes out of business!!!!
2 months ago
Victor Castro
Good place to buy, nice customer service. The guys there are very professional and helpful! Thanks
4 months ago
Sergei Rogov
Ordered and hour later picked up disc brakes.very good service
1 month ago
Lanka Thilina
Helpful staff reasonable on line pricing
1 month ago
Emily Holthus
Rude staff that wnt offer you advice but only offer you the most expensive item.
Staff would bad mouth customers after they leave the store.
And dnt ask for a refund as staff just shake their head in disgust and roll their eyes.
I know i wnt come to euro car parts again.
3 months ago
richard stacy
Went to Euro Car Parts for 6l of 0w30...paid, realised as I was walking out it was 5w30.
Went back, explained, simple mistake that due to the mask the sales rep, who I've known many years and is a good bloke, probably just misheard me.
We had a bit of a joke about it, asked him to refund it...he couldn't, not allowed. The other guy in the shop doesn't have permission to credit either, they both need permission from management. They then asked me to come in next Saturday for a refund, best they can do considering the hours I work...car's booked in tomorrow onwards for a turbo rebuild and refit this week.
So I'm nearly £50 down and I've got 6l of 5w30 C3, which is the wrong oil, that I can't get a refund on until Saturday, when I'm meant to be at an event near Silverstone. I can't go in the week because, like many people, I have this thing called a job...so I'm £50 out of pocket (plus fuel, plus an hour of my life) because a branch manager can't trust two members of staff who have been running the shop without an issue for literally years.
I can deal with not having the oil right now, sourcing that tomorrow will easy, but the fact that I can't get a refund on something I just bought and didn't even leave the shop is not only an utter joke, but also borderline in breach of my consumer rights.
I now have to take time out of one of my days off to get a refund that easily could've been given if management had a little forethought to think that maybe, JUST MAYBE, euros might somehow supply the wrong parts.
Ridiculous...and people wonder why the garages are using GSF or Suttons...????????♂️
10 months ago
bEbOtSmOmEnTs gOoDtImEs
Great service. Thanks
1 month ago
Brent Price
Go elsewhere one person serving not a clue what he’s doing 20 minute wait to collect a part per customer
1 month ago
Charles Clements
I'm able to buy car parts on a Sunday.!!
3 months ago
Robert Gray
Ridiculous service, should call it click and queue not click and collect. Ordered a light blub online for collection for £7.66 on Sunday, when arrived had to queue outside in the rain for good 20-25 minutes. When finally got the counter, they couldn't find my order details from the order reference number and had to place a new order there and then using the item number from the order confirmation email. The young guy behind the till was eating McDonald's fries while serving and the older one serving was having meaningless conversations with customers that's distracting him of processing the orders.Also why in this age and time they have to write order details they complete on piece of paper is beyond me. Last, could do with modernising their order and collection method, get someone from the back to bring the orders to checkout desk while those serving customers can continue to serve others rather than them having to desappear at the back for minutes at time to bring the items. Over all, management of staff and customer service need overhauling and lots of work.
7 months ago
Addy Harris
Great staff and Very friendly helping ????
1 month ago
Jackie Shew
Absolute joke, obviously another place thinking oh it's a woman walking in she won't have a clue. Well thank you Dave but actually I know it's the correct coolant and I know they are the correct brake cables. No I don't need to know about the trailer that you are restoring. If the guys spent more time serving us and less time gabbing then the que wouldn't be out the door and we wouldn't be forced to stand amongst each other for so long.
6 months ago
IBR Technologies
Same day click and collect, fast pick up.
3 months ago
Alyosha Downing
Why does it always take so long to get served at ECPs? Why do they always just have one person serving? 20 minutes to get to the front of the queue and pick up some oil and an oil filter! The record though is 45 minutes to get a 3 quid oil sump plug (at a different branch, I honestly believe the girl serving went on a break at one point). Cudos to the guy serving at Nottingham though, he was rushing around seeing to everyone.
6 months ago
Makayla Copeland
Excellent..£65 battery reduced to £39 in sale ..big saving????
5 months ago
John Brouillette
Waited for over 30 minutes in a queue to collect a battery. Think I shall opt for free delivery next time.
1 month ago
Lisa Rossetti
Amazing place to buy parts for your car. But the guy in the reception is so rude
8 months ago
Dave Crisp
Not easy to find as its moved from it's old place. The shop is too small
4 months ago
Joe Niall
Knowledgeable staff who saved me some money. Definitely recommended.
5 months ago
Ashton Stone
Gave my partner wrong product meaning we had to travel back but did exchange for us
3 months ago
Alaa Almasri
Google maps address description needs updating when you click the link for directions is correct but i went to the old address before clicking the link to find the new address. The lad on the counter there very friendly and helpful. Use this place almost all the time for parts.
11 months ago
Oleksandr Chernenko
Great value especially if ordering online with the discount codes. The staff is very helpful and puts customer satisfaction and seek loyalty more than immediate profit. They really go out of their way to give valuable advice.
2 months ago
mario gracas
Need more staff on counter queued for half hour had to leave with out being served
3 months ago
vj houston
They had the parts which were what we needed and were a good price but service did take a while!
10 months ago
Roger Loomis
I am still in shock. Ordered at 3.24pm arrived just after 4.30pm same day. Really great service will use again
4 months ago
Chelsie McAllister
A1 parts was in stock and cheaper than other places
3 months ago
Joe F
I ordered same day delivery!! I never received that and the people there they don't accept it!! Just wasting of money. I'm sure they delivered that to a wrong house
10 months ago
Jewlz Pompee
its not there anymore its moved but the new plave is much better staff helpful and polite
11 months ago
Sergey Kapitula
Some of the staff members are impolite, rude & incompetent, but others are ok!
8 months ago
Joe Hansen
Good location. Nice staff
8 months ago
Sharmistha Mahalanabis
Good prices. Quick and easy service.
9 months ago
Brian Dover
Very helpful staff
1 month ago
David House
Good offers price
1 month ago
Georgianne Vinicombe
Very courteous, professional, and fast service. Answered all queries as well as giving good advice on our car problems. Though last minute the person who served us, with our inquiry and purchase of an in-car heater, was great; excellent service!
2 months ago
Francis Chandler
Always pleasant staff . Quick service and very helpful
8 months ago
Alexandria Pope
Good discount and prices on car parts, friendly helpful staff.
6 months ago
Vincenzo Falzone
Needed to exchange a car battery that was purchased in April 2019 and it went dead last week. Computers went down in the shop 20 minutes before I arrived. Thankfully it was an even exchange/like for like and the manager approved the exchange even with the computers being down. Most places won't do that for you. Very happy with ECP.
7 months ago
MANDI HENSON
Upgrade your website, cmon its not bloody rocket science....
10 months ago
Shreyas Pai
The salesperson here did not seem to know his products.
6 months ago
