B&Q Cricklewood
Home improvement store B&Q Cricklewood, Unit 1, Broadway Retail Park, London NW2 1ES, United Kingdom:
220 reviews
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Address: Unit 1, Broadway Retail Park, London NW2 1ES, United Kingdom
Website: diy.com
Phone number: +44 330 123 9243
GPS coordinates
Latitude: 51.5584993Longitude: -0.2141057
Location on the map
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reviews
Marilyn Andress
A bit hard to find help here - the staff are hard-working but spread very thinly. I will miss it when it’s gone though as it has a good stock of gardening stuff. Needs far more peat free compost options though. And less peat full ones.
3 weeks ago
Whit Schwake
Absolutely fantastic customer service - the dream shopping experience. I came to B&Q to buy some really smart and natural-looking but artificial garden trellis for my new garden but even though there were none left in stock, Mo from this …
3 weeks ago
Beverley Morrison
Well stocked and diverse DIY store, with easily accessible ample car parking space. Staff keen to provide customer advice and help, which is important as signposting isn't all that it could be.
3 weeks ago
Jakub Schwangmeier
Got moving boxes here. It's a really big store with variety. Great for people into DIY. I got my moving boxes here and they were not pricey at all
4 weeks ago
Jen Everett
Bought plants and homeware here and the staff were great and very knowledgeable, extremely helpful and look forward to going back
2 weeks ago
Tammy Crone
Got two 100litre bags of compost and a bag of large bark chippings. I picked up a leaflet about joining their club.
There and then, I scanned the QR code and submitted my email address and got sent a £5 voucher. Highly recommended ????
2 months ago
Steven Wright
Good selection of plants n garden g stuff
Also many other home improvements goods
Lots of parking on site
1 month ago
Elizaveta
Garden centre area only stocks the basics. Pre-planted pots, seasonal seedlings, classic perennials/annuals and bulbs. Some juvenile shrubs. A few mature bamboo, prunus and conifer. Not many climbers. No grit or stone, just standard composts and topsoil. Some fencing items, but not extensive.
1 month ago
Tom Hopfensperger
Sometimes the garden centre area could do with some watering - however was delighted to find a small solar powered water fountain - ideal for my little water feature in the courtyard
1 month ago
K J
Clean and well organised. This place has improved a lot in recent years. It used to be dusty, poorly lit and you could never find staff to help!
4 months ago
Jennifer Appel
It's fine. Exactly what you would expect from any other DiY store. Doesn't exceed expectations, sometimes miggt not reach them stockwise.
1 month ago
Angela M
Very helpful staff and very informative on the plants I brought will definitely use again.
1 month ago
gayshena coleman
Always well stocked, helpful staff too, fair prices.....does whatbit says on the tin
1 month ago
Thomas Geyster
I would say to the manager of B&Q take care of your employees and let them all learn and watch and do as Caeleb
He is very honest and active person and very helpful man
You are lucky to have hard worker like him
He deserves to put him supervisor instead some supervisor you have now ( most of them don't know their job properly)
4 months ago
Mary M
Very good. But if you need help for a product, then you may not find the right staff. Otherwise, good.
4 months ago
Elizabeth Arroyo
Like most places, some staff are helpful, others not so. Pretty good range of materials, I was able to make do with other products where they didn't have exactly what I wanted. My gripe is two-fold: the small packets of things (screws, …
7 months ago
Veda Blue
Adequate parking,always.
Wide variety of tools, materials & equipment available for purchase.
ENJOYABLE
4 months ago
Heidi Giggey
I was pleasantly surprised by the variety and quality of the stock items at this warehouse. On this particular occasion we needed some 1.8M (6ft) scaffold boards as we wanted to make a raised bed. Normally I would use a builders merchant …
2 months ago
Erin Wu
MR Faz and the other young manager are good dealing with customers.
3 weeks ago
Brandi Brunell
Worst staff I have ever come across in a shop before, completely unhelpful and rude. They all really need a course in customer service or just sacked! Would give no stars if I could!!
1 month ago
lou crabtree
Excellent place to visit for all your DIY projects and gardening. Very clean environment and fast customer service.
2 months ago
Michelle Gray
Great I have known some of the staff in this store from years ago when it use to be Food Giant. It's nice to see familiar friendly faces.
2 months ago
Joe Hansen
It's nice to have such a big B&Q in this area. I found exactly what I was looking for and then some.
1 month ago
kenneth jarrell
Bonsai trees at the front entrance. The Chinese elm is a great little buy.
1 month ago
Joshua Foster
DISREGARD ALL 5 STAR REVIEWS.
When I came in I was being really respectful, despite some of my items last minute out of stock- which I hear is a problem, the staff woman looked like she hated her job and was sort of rude at the collection …
4 months ago
Elijah Haswell
Employees here don't want to work. Goodluck finding anyone who wants to help. Do your own product research.
2 months ago
Candice Coffin
Best customer service experience I've had in a long time.
Mike the Manger went beyond the call of duty to help source a discontinued set of lights to complete our other one purchased.
He was amazing a real asset to B&Q.
7 months ago
Dan Arch
I bought an item online and never got it delivered, despite receiving a text message from DPD confirming the delivery date. Once I contacted customer service I was told simply that the item was out of stock. The store didn't even sent me an email. This happened twice! Awful service.
3 months ago
April Hages
Huge store, you should find everything you need.
3 weeks ago
Jean Dahm
Good quality and fast service
2 weeks ago
sheh yih
Helpful staff. Large DIY store.
3 weeks ago
Senna Hoang
Very informative helping hands on deck types.
3 weeks ago
Ana Marie
The worst B n Q I have ever been to, no staff to help and if you find one he or she will speaking to you like they are doing you a favour, the store is not labeled properly so you know where you n what u get... I spent nearly 40min in there without a success in finding wot I needed. Very disappointed... Nothing compare to Beckton branch
1 month ago
mariappan ravichandran
Good parking. Very helpful service. Has most DIY materials, tools, wood, paint, tiles, outdoor, etc. Delivery and click and collect using their App. Very good.
5 months ago
Ross Britton
This isn't my regular b&q (Ilford and Beckton being my locals) and this is way more organised and even the person standing by the door was dispensing sanitiser to each new customer.
2 months ago
Zhini Zeng
I disliked this place from the day I got a parking ticket. Impossible parking and driving around very difficult. Good for Sunday DIY, not for builders
4 months ago
Russell Hamarnah
Good range of products and good prices. Helpful staff at the tills.
Have implemented reasonable and responsible Covid precautions.
Like many of its competitors, sometimes tricky to find somebody on the shop floor to point you in the right direction although when you do they are usually helpful and mostly well-informed.
8 months ago
Jaime Bridges
Nobody is taking care of plants for sale. It was a sad view....dry and dying plants in this beautiful sunny day. Staff was ignoring my suggestion that someone have to water the plants.
2 months ago
Meiyappan Rajamanickam
Large store very well stocked,
Helpful staff, good prices
2 months ago
Skylar Umstead
Will never know about any product.
Avoid anything delivered from B&Q. All day tuesday at home waiting for a delivery , -despite being promised a 2 hour time slot. no delivery the next day as promised. No delivery the day after either …
8 months ago
PDx Jehad
Customer service is really bad. You ask a member of staff for some help and they pass the buck saying it's not my department.
1 month ago
Sam Hussain
Went to get plinth thought cutting services was open as needed it cut in half toget in car. Staff member said we get u a saw u can cut it yourself. Have arthritus and asked for help for someone to carry it to checkout told me to get ling …
2 months ago
Joe Wheeler
I love going to b&q the staff are so helpful as always a good experience look forward to going back
3 months ago
Bret Lipscomb
Such a clean store and very well stocked.
1 month ago
Travis Folsom
I find this Do-It-Yourself Superstore has the right sort of stock to keep the amateur like me satisfied and the prices are good too. I recently bought some roof sealant and it worked a treat. The staff are helpful and I don't feel …
2 months ago
Stephanie
Great B&Q???? nice and calm to shop around and staff at the tills are really friendly.
4 months ago
Omawattie Persaud
Its good and staff can be quite helpful only downside is that they have alot of wrongly priced/displayed products.
I recently went there & bought a white Xmas tree decoration there was a whole shelf full of them around 10+ and there was 2 prices underneath £5 & £6 got home to find out it was £9 not impressed!
6 months ago
Brian Hertz
_It must be free delivery on over 50 £ BUT after 55 they charge another 10 pounds and no one didn't care.
_They have a lot of items in their website for before William Shakespeare birthday ,they never ever care about their Web site ,
_
1 month ago
Christopher Suggs
Went for garden plants, really good prices.
1 month ago
Regina Burton
Got good quality spray paint and diy objects you need. Expensive tho I brought a light bulb trio pack and costs 25 pounds for it, also packaging could be better in b and q. Staff are nice.
7 months ago
