Ghana High Commission
Embassy Ghana High Commission, 104 Highgate Hill, London N6 5HE, United Kingdom:
117 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 104 Highgate Hill, London N6 5HE, United Kingdom
Website: ghanahighcommissionuk.com
Phone number: +44 20 3302 2288
GPS coordinates
Latitude: 51.5697432Longitude: -0.1429958
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reviews
Julie Fine
Everything was seamless from beginning (Internet application) to the end on the two occasions I went there; first time 2019 for mine & 2021 for my son's. My son's passport came a week earlier than expected.
I want to specially commend the gentleman who was taking the biometrics on 8/4/21 morning. Sorry I didn't get his name (he was the only one that morning). He's an asset to the place!! Very patient, polite & professional!! He did my biometrics in 2019 too.
I didn't give 5* because on the second occasion, the waiting was too long, 2 hours, in COVID-19 era, too many people in the waiting area & only one counter working for all services. No hand sanitiser on site, the only one at the door was empty!
1 month ago
Stephanie Maitin
A good friend of mine getting a visa here, outstanding service at its best,Keep it up..
Scaffolding makes it looking worse
3 months ago
Jason Wichmann
Very helpful and I will recommend their services as one of the best. So far so good
1 month ago
Allie Traylor
Honestly. Honestly I didn't know what to expect as my friends in Germany and Canada say the High commission there are horrendous so I didnt know what to expect from the UK one but honestly I am impressed. I came down today and was meet by a very gentle guy about 5'8 who uses the Mic like a Ghanaian gospel singer. I later was called to booth 7 at the back and was seen by a very interesting St.Augustines old boy it was all in all a good service and I appreciate it. Btw why do you guys sell Palm kennel in the High commission. ????????????
1 month ago
Adrian Ifteni
Staff very professional and first class safety protocols,proud to be a Ghanaian
11 months ago
Daniel Elzeisa
It's a very nice place to be. The reception to me was very fantastic, everything went well on smoothly and quickly.
1 month ago
Rukhsar Shaikh
I saw professional and was a great service. Most staff were helpful, except that there is still that protocol thing which is not healthy but generally was good
4 months ago
Shauna Pettitt
Good customer relations and a very good service keep it up
1 month ago
Colan Mctaggart
I was at the embassy today, 19/01/2021.
Funny enough, that was my first time in almost 20 years. The experience I had was distasteful, and a very low blow.
I was left feeling not wanting to be a Ghanaian again, but unfortunately you can not choose where you was born!!
The guy in BOOTH 5 was exceptionally very helpful, but the rest of the experience was not so good.
May God help them all.
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✈️✈️✈️✈️✈️
4 months ago
Brandon Montecinos
I was told to come and get my visa a day after I travel (which makes no sense) on three separate occasions even though I submitted the application more than 2 weeks. The staffs are very rude and unsympathetic. They leave you with no choice but to pay a extra £40 to get your visa on time even though they told you it’ll be done on time.
8 months ago
Nick Grady
Very happy with the service provided.
1 month ago
Merritt Wiseman
Good social distancing and infection prevention precautions observed.
Fast procedures now in place.
6 months ago
Nons surs
The worse experience ever. Very unprofessional
3 months ago
Diana DOUGHERTY
I have been there twice or more anyway both were superb, I can understand difference opinion and can be opposite to mine but, they are really helpful.
the Service was absolutely good and Covid-19 protocols were put in place ,hand sanitizers can be seen everywhere
8 months ago
Rob Hirschmann
I think your services had improved a lot and it can be improved more, people must be able to pay for the services online and most things like how much one has to pay when they don't have their renewal passports with their applications must be vividly stated on the web. Well done
8 months ago
Enny Fhills
Quick and efficient service.
2 months ago
Jennifer Gibson
Absolutely terrible staff, rude and getting paid for no work done. Even in the UK this poorest service under Akuffo Addo government acts as if they are still in Ghana. But even service of the high commission in Ghana is better
10 months ago
desmond sekoto
The people working in the consular section are not fit for any purpose in fact they are not fit to even run a public lavatory.
Bunch of no hoppers managing consular affairs.
2 months ago
Caroline MENDY
I braced myself after reading the reviews, thankfully I didn't have the same experience. Initially, I used the online chat service to answer some questions and 'Abby' was great and efficient. I also sent in some emails which were answered within minutes :). Excellent service. My appointment was scheduled for 9.30am - 10.30am and I arrived at 9.10am - they have a nice warm waiting area that was open when I arrived. I was seen and out by 10.33am!!! :). The staff were nice and pleasant to me. When I returned to collect, a few days later I was in and out in 5 minutes! No issues :)
4 months ago
Kami Maslonka
Good service provided by staff. Very professional.
7 months ago
Sophie P
Good customer service
3 months ago
c T
Nice and easy to get there
5 months ago
Erica Cannon
The service was quick. Covid 19 protocol in place.
9 months ago
Benjamin Fair
Very good
1 month ago
Cody Green
Have to agree with many of the other comments on here... slow service is the offer of the day here. Why on earth they give you an appointment slot I don't know as it means nothing. My slot was 11.30am-12.30pm yet I wasn't seen for 3 hours! Very poor service.
3 weeks ago
Reynaldo Cardoza
Service has improved considerably compared to the last couple of times, probably because I used their postal service in this instance. Got my visa's and accompanying doc in three weeks. I've previously visited the Highgate branch on numerous occasions and sometimes the queuing system does not work well (collecting numerous tickets for different queues) and may need to simplified. Continue to improve on the customer service, makes all the difference.
3 weeks ago
Mary DeFazio
I never write reviews, due to covid 19 am bored ???? when I read these reviews I was shocked, maybe some of these bad reviews were due to rude customers ????????♀️ I have applied for GH visa many times & each time they were very helpful, polite and really friendly when I went to collect my visa, yes xmas times they are very busy & waiting time may drag a lil but that's like any where you go around xmas is busy. Appart from that it was a pleasure applying & visiting Ghana every time & the ghanian people are really pleasant people in general ????
2 months ago
Hannah Garfield
Google map is the best
6 months ago
Ryan Hitchell
Excellent service
4 months ago
RAHUL VERMA
Better than I expected. I would recommend arriving earlier than your appointment time because you still have to pull a ticket.
3 weeks ago
Adam Studley
Great WiFi is the one plus and you need it. It's always ridiculously hot in there and the waiting times range from anything from an hour to 4+. When you are finally seen, it's a mixed bag. Some of those behind the counter are very pleasant although others are rude and unhelpful. Cost of visas are ludicrous.
2 months ago
Nash Magnum
Many thanks to all the staff there they work really hard. They are very polite and very understanding the only struggle is that of a long queue without enough staff to to make process quicker. Overall they are very nice people.
2 months ago
Trolling Trollster
If you're reading the Google reviews below you are very likely to expect the worst of attending the Commission, but fear not! Personally, attending to collect four visas, wasn't that bad. Hot, cramped and slow, yes. Ignore the time you have been given, just go as early as you can and collect a ticket. It took me 2 hours to queue, and then 15mins to process the documents. I was told I needed to collect the Visas, but insisted I was told I could collect and she agreed. If you leave it too late as we did, the massive fee of £100 per person is hard to swallow, still, maybe in some mysterious way it will be worth it?!
3 months ago
Sharon Mpofu
Customer service is A JOKE. They’re very inconsiderate people
10 months ago
Esty Green
Waited for over 4hrs even though I had an appointment. I dont understand what the time give meant. They should simply say all day so I was ready.
2 months ago
Matt Picchietti
Visa application - allow 2 hours wait time, the Wi-fi is flakey, reception even more flakey
Car parking very limited - there’s 2 hours max parking available within short walk costing £8.20. It’s generally very busy and counter staff do their best to churn as many people as possible. Upon picking up visa, I had mine within 5 mins although on form it says could take up to 2 hours
2 months ago
Laura Krutul
Quick service now
7 months ago
wahid wardak
The visa process is not too bad online but the other issues are don't miss your appointment and also make sure you print out every ask documemts before you proceed to the Embassy. Make sure who ever is inviting you from other end email you the invite or scan it so it saves you time otherwise happy days!!!
8 months ago
Tyler Bundy
Slow service. Dont waste your time, go somewhere else for your holiday. The incompetence and ignorance of the staff is completely unbelievable on top of the disrespect from the hard of hearing staff the waiting waiting time is completely appalling. Instead of developing its building, they should develop the useless system that they use to operate in that place. God bless thanks for the word so sweet.
1 month ago
Susan Jenkins
The only reason I gave this one star was because we eventually succeeded in getting a visa for my son. Otherwise I would’ve given them zero stars.
What an appalling service!
Most disagreeable staff, very rude, obstinate, they go out of their way to be unhelpful. One was actually quite hostile and threatening. I do not exaggerate.
The system for obtaining visas at the Ghanaian high commission in Highgate needs substantial alteration. The staff need to be retrained. The waiting time is absolutely unacceptable and counter service awful. The information provided on the website is misleading incomplete and there is no acknowledgement of this or recourse to complain or change procedures. As a result people are turned away unnecessarily, unfairly, with complete disregard and lack of consideration.
My son is visiting Ghana to volunteer his help at a primary school. We are doing a good thing and were initially excited about the trip. After our first encounter with Ghanaian representatives at the high commission I feel I do not wish to visit this country in the future. The experience was terrible, distressful, entirely unnecessary and absolutely inexcusable.
1 month ago
Tim S
Excellent
1 month ago
SAHAR MOSHIRI
QUICK AND SAFE
9 months ago
Mai Sala
Not bad. The Visa process is slow but at least they provide seating in a warm, comfortable environment. Whatever you do COME PREPARED. If you have incorrect documents, you will be turned away.
Try not to leave your application until the last moment. Ideally, give yourself a minimum of 3 weeks.
As for The actual Visa process? They provide an online platform which although clear, doesn't speed up the process. In fact having the online process only succeeds in making the whole application more confusing.
2 months ago
James Fitzgerald
May God bless Nana Addo and lovely workers at Ghana High Commission. Workers are friendly and always smiling and act quickly.
2 months ago
Melody Grubaugh
My last time i went to renew my passport instead of 5 they give me four years and i didn't notice it till the time it was about to expire i had a look and I sow it was wrong. Soi will advice you to double check before you come out .
3 weeks ago
Nicholas Teodori
Be ready to wait hours just for your ticket number to be called and when you get called they have the worst customer service. The passport even got lost and just to collect it back it takes hours. Apply for visa by post, it's not worth it.
Oh and there's no reception
Update: the lost passport was never returned but it's been cancelled. Ridiculous.
6 months ago
Lee
Absolute nonsense,when will the Africa learn.When is Ghana embassy u.k going to sit-up and respond to queries have been calling the embassy for 7days now about my Passport application and can’t get through to anyone,what nonsense is that they better close it if they are not willing to work and respond to queries.Africa we never learn they are here in Europe with their lazy attitudes from Ghana.Mr Ambassador sit up and sort the embassy out.
2 months ago
Ruthlesswill
Home from home
1 month ago
Jeff Mann
Need to recruit sensible people with education level. They behave as it they don’t get paid
3 months ago
Doodles
My appointment was at 12h30, but came in at 11am. Was out in 90mins. Not too bad really, just be ready with all your papers. It could have gone faster if they weren’t too picky with a minor error on my application. Which had to be amended online and the lady attending in the counter disappeared for about 20 mins. There were no reasons whatsoever, she came back, and processed my forms. Be patient and be early!
3 weeks ago
