Halfords - Charlton (London)
Auto parts store Halfords - Charlton (London), Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom
Website: halfords.com
Phone number: +44 20 8293 4844
GPS coordinates
Latitude: 51.4895863Longitude: 0.0347668
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reviews
Anon
Needed to replace windshield wipers on my car. Called into the store on Monday, greeted by a man on the till. After explaining what I needed he took the vehicle registration and informed me there were 2 types of wipers in stock. He was …
1 month ago
Norman Armstrong
Store manager lied about the condition of an ex display bike and tried to sell it off as new. When I went into store it was dented and grimy and filthy. Deceitful.
8 months ago
Robert B
I did have to wait about 20 minutes for a technician to become available but it was worth it. The chap helped me choose a suitable car battery and fitted it very expertly. He was quick and efficient and very kind and friendly. I felt safe and comfortable with him and my car was in good hands.
1 month ago
Alexander Cook
I visited the Charlton store to have a dash cam fitted. I was met by Jack who talked me through the items I had purchased before proceeding to fit the dash cam into my car. I was totally impressed with the expert, quick and efficient way he …
1 month ago
Vicky Rogers
Great store covers all of your needs
2 months ago
Darrick Jefferson
Excellent store, helpful and knowledgeable staff and service provided, highly recommended. Staff are always willing to help and make product recommendations. You can get your car checked and buy numerous products, staff who do this job are …
1 month ago
William Charneco
Worst customer service experience. Rude and unfriendly staff. There's a massive disconnect between what customer service tells you over the phone vs what the shop floor staff told me. Between this disconnect customers get caught up. Staff …
1 month ago
Lori Weitzell
Customer service was horrible.
Staff seemed that did not care at all about customers.
I went back 3 days after purchasing the bike because the gears didn’t work properly. They fix it though the staff didn’t even remember me .
Now , the …
4 weeks ago
Mary Simpson
Shop has hugely improved after lockdown. More selection of items and better looking.
1 month ago
Enzo Are
Very pleasant experience, the staff were helpful finding my order and loading it into my car, clean shop and a good layout. Would definitely recommend.
1 month ago
Alan Silverman
Great Service..! Good Communication . Jordon in the bike section went the extra mile to see to my needs and was successful in doing so. Over all a good level of Customer Service from your team at Charlton Halfords.
Well Done..!!!
1 month ago
Dave Keenan
I found the item I was looking for (in-car phone holder) although would have welcomed more visible information to help with handset compatibility. There were different product lines and brands available; plenty of choice for anyone buying …
1 month ago
Scott Holland
Had a great experience at the Halfords in Charlton. I was helped by the lovely worker Jordan who was incredibly helpful and sorted everything out so easily when there was an issue with the bike I was picking up. Thank you for a very smooth purchase!
1 month ago
Mike Pointer
Absolutely FANTASTIC service..!!
I bought a Carrera Vengeance E Spec...What a brilliant bit of kit for the money; outstanding value, and does everything and more than I/you would ever expect..!! Seriously comfortable riding position/Great …
3 weeks ago
Kristin Shenk
I have been going to Halfords for years for various cycling needs: products, large or small, servicing or advice. The staff, although they change frequently, are always helpful and attentive. Keep up the good work
1 month ago
Aaron Staytrue
Service was fast, efficient and well priced. I got my bike serviced and had a tyre replaced. The staff were friendly and informative. I left feeling very satisfied.
3 months ago
Jaime Velez
Always love coming to this store. All the staff are brilliant and informative. There's a young lady that works here called Faye. She is always helpful and knows so much. It's always nice to have good shopping experiences and Halfords never let me down.
3 months ago
Diana Fernandez
The staff at this store are incredible they are so helpful, very good customer service, I’d like to thank Amy for all her help in sorting out my new bike which I’m extremely happy with, thank you Amy ????????
1 month ago
Idan Cohen
Genuinely hard working team this weekend (Saturday). All the young men working upstairs in the bikes/scooter department were flat out when I got in there and were working very hard to go above and bbey9ond for their customers. Jordan …
4 months ago
Ahmad Qatanani
Get a app for this store so it good to look and order item on the app on from your store as it hard to find what your looking for when you are there in from your store what 6ou need and also it hard to find a good and right on that suit you …
1 month ago
Genise Gilyard
the young man who helped me size and collect my bike was very helpful. I love my new bike
3 weeks ago
Lawrence Smith
Very efficient service. Knowledgeable staff member who engaged with me. My repair was carried out immediately at an extremely reasonable price. FIRST CLASS CUSTOMER SERVICE!
3 months ago
Andrey Minyaev
Brought my bicycle in to be serviced which was included in the care plan I had bought from Halfords. After waiting 2 weeks to get an appointment, I was then left waiting for 1hr 30mins for my bike to be seen, when it was, the service was …
1 month ago
Sam Jenne
Had to wait ages to pick up 2 tyres. Staff focussed on fixing bikes. 3 members of staff there, wouldhave taken a moment to assess the queue. Bad time management. Also notices to clearly state that cycle click and collect is upstairs. Took 45 mins to collect! Very frustrating
1 month ago
Nona
Good bikes. I was ready to pick one up for my kid but they refused to sell unless I go online. Weird.
2 months ago
Kevin Moody
I was at Halfords Charlton last Saturday to get my car aircon gas checked and have to say that am more than happy with their customer services, I can't really ask for me. Thank you guys.
3 weeks ago
Dan Robes
Young man named Lemar was absolutely brilliant and efficient... if it wasn't for him I would be giving 1 star review . The two gentlemen I dealt with before Lemar I can't say the same about
1 month ago
Heather Waters
The staffs there were very nice and helpful. I was contacted when they found something wrong with my car and they were able to fixed it.
1 month ago
Tara Gill
This charlton Halfords store are so good I never been in there without my needs always I found what I need, thanks charlton Halfords
3 weeks ago
Intelli gentleman
At the time of purchase, on December 23, the sales adviser could not inform us of the total cost. Once we had made the purchase we were given two receipts which we totalled up to find the total cost of the purchase. We were told that one or …
3 months ago
Jana Gillham
Sercing an item paying for it and then they calling you and saying that the item is not in stock and they have to cancel the payment. So you need to order from another Halford shop but they will keep the money for some days and you need to …
2 months ago
hakan atmaz
The service that I received was amazing
and would like to thank Levos for doing a great job.
3 weeks ago
Harvey Ross
Guys in the bike section upstairs were super helpful and friendly. They helped me choose a bike for my son , fixed my bike and fitted some accessories on the kids bikes.
Very professional and helpful
3 months ago
Tony Kilic
It's the only Halford store near to my home. The store is great I usually go there once in 2 month to get my bike accessories. The staff are also so helpful and friendly but the only problem with me is they don't have enough size bike tyres . I couldn't find My bike tyre size 700×40c hybrid bike. Rather than that everything is great.
2 months ago
Joe Ulloa
The just the feeling of no staffs. Difficult to get staff to assist on the floor. Thanks to smart phones i was able to figure out what i needed.
3 months ago
Just Experts
I asked for help in choosing a sat nav and couldn't have had better advice or a more helpful assistant, who stopped what he was doing and solved my problem in a friendly and efficient way. Five stars from me for sure.
1 month ago
Joe Wang
Brilliant!!!
Offered a free battery health check and confirmed what we suspected. By far the most cost effective replacement and they had it in stock. Highly recomended.
4 months ago
OK AR
My experience was a good a worth of my time love Halfords never have anything wrong with this store
1 month ago
Claudia Mckim
Went to Halfords Charlton to get a brake light bulb. Was thinking would have to find someone to fit it for me and then saw notice saying bulbs fitted! Queued, socially distant for only couple mins then whrn tell guy what I want he takes reg …
1 month ago
Umesh Raju
Good place to get bike parts and maintenance.
Spacious and a lot choice for bikes.
1 month ago
Erica Bavarella
They need to fill their store with what customers need. What's the point of coming for something and they don't have it. Stock up guys!
1 month ago
Lynda Younger
So very disappointed, came to fix my flat tire and later I realized that the brakes were not adjusted properly. What a mess. (I walked it back home because it was raining).
The ultimate inconvenience. Please do something about it ASAP.
Many thanks.
1 month ago
Rajesh Kumar
The store was diabolic no staff available only I pearson on till waited 10 minutes not any staff available. Came back later one hour later .one hour later still no one available terrible customer service
1 month ago
Tyler C
I didn't expect to spend as much as I finally had to but the staff in store went out of their skin so I at least felt that they did everything they could to make my experience possibly least painful and to ensure I got the most for what I spent.
I'd like to single out Jack and James - top lads. Thank you.
8 months ago
Ignacio Rodriguez
Well managed store. Had just what I wanted. Didn't have to wait, was basically straight in and straight out. Will be back.
2 months ago
Ethan Germann
Very enjoyable experience, the man on the till was very polite and professional and safety measures were in place
1 month ago
Tonya Miller
Best place to get what you need I bought a new bike and a electric scooter and what an amazing experience, customer survive was great
3 months ago
thomas welsh
Polite and friendly welcome, staff ready to help and massive experience displayed
3 weeks ago
Ravenna
I collected a new bike for my teenage son, and bought a helmet, panniers, lock and lights in store. The bike was built and ready for collection at the allocated time and handlebars and seat were adjusted to suit him. There was a good selection of bicycle accessories to choose from, and staff were helpful. Thanks!
5 months ago
Jim Hardy
Young man called Lmar helped repair crack in windscreen. He was very professional , excellent customer service and knows his stuff. ✔️
4 months ago
