Halfords - Charlton (London)
Auto parts store Halfords - Charlton (London), Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom
Website: halfords.com
Phone number: +44 20 8293 4844
GPS coordinates
Latitude: 51.4895863Longitude: 0.0347668
Location on the map
Get directions
reviews
Gail Hanson
The date given on my purchase online to get a bike ready for my Son’s birthday would not meet up his Birthday but the store was kind enough to try and make this possible. My son was exceptionally happy.
4 months ago
John Baker
Booked free assessment, got £160 estimated bill for different issues by a guy who appeared to be either on drugs or strong sedatives. He muttered something about chain and gears, wrote incomprehensible notes with numbers that did not make …
10 months ago
Teerut Boon
Went to collect my bike which I ordered online . Nice environment, friendly stuff.
4 months ago
stephen simpson
Very efficient service provided and staff very approachable. Very grateful.
3 months ago
Morgan Baughman
Very helpful and polite staff. Took my son's bike for a service and it was done within half an hour. No fuss at all!
8 months ago
Denny Johnson
Product is good but services and staff experience is not that great
2 months ago
dima coloras
What is the alternative to Halfords? They are getting away with anything due to the lack of competition. No customer service training whatsoever. It appears that the only question they ask their potential employees during the interview is: "Are you rude?" If the answer is "No" then they are not hired!
2 months ago
Anthony Bernatche
Well done to all the staff of Halfords Charlton, you’ve done an amazing job keeping cyclists and motorists on the road through the pandemic.
6 months ago
La Mode
Looking for bike repairs (and a new bike), so booked in for a free assessment and essentially a full MOT. Took my bike and I was informed that I could not book in for repairs currently as there was a 9 week wait. Both tyres and my inner …
10 months ago
Joevon Allen
Poor quality service !!!
Make sure extra advisories on Pass MOT certificate. for example, They ADDED "tyre slightly damaged and brake dis worn but not excessively.
It seems that they ask customer and give warning to replace parts. if …
10 months ago
Ben Lavi
Had to write about a gent on your team who really brightened up my day. Sadly didn’t get his name but he had blond hair possibly tied up in a band. Anyway, he went above and beyond to help fit my windscreen wipers and saved me a costly …
7 months ago
Elizabeth Lancaster
They have machine to test the battery but they don't know how to read the results. I had flat batter boosted 5 times. Went there and they told me my battery is fine. So I bought it and replace it myself.
5 months ago
Marilyn Gault
Thank you Patrick Jordan for Levy your help.and professionalism !
2 months ago
Taylor Olszewski
Good customer service and COVID-19 safe.
Recommend.
4 months ago
Carol Harnden
Well stocked store, polite staff, happy with the visit.
1 month ago
Philip Dunay
Excellent service very polite and helpful staff couldn't ask for anything more
5 months ago
Curtis Carpenter
Extremely helpful, ask, if they have it u'l get it or point you in the right direction if they don't????
5 months ago
Julia Eilers
We reserved a car seat the day before at closing time and came to get it fitted the following day. After an initial delay while they struggled to locate our car seat the service was fantastic. Even though it was one of the hottest days of …
4 months ago
Cheryl Ann
Excellent service, knowledgeable staff members who went over and beyond to assist me. Very much appreciated.
7 months ago
Stroots Life
Brilliant service. Bulb sourced and fitted in moments for a great price. Such nice and efficient staff.
4 months ago
Addison Adams
Didn't visit today but have done in the past and it always been a nice store and very helpful.
5 months ago
Rebecca Russell
Quick, efficient and very safe. Great service, highly recommend.
6 months ago
Ayush Nair
Really good customer service and very quick fitting of my windscreen wipers. Very good experience.
4 months ago
Tianyi Xiong
Staff at the store were friendly and helpful, above and beyond the ordinary. In the current climate this was both unexpected and extraordinary, and it really made my day!
7 months ago
Emad Zia
I enquired about a basket for my bike I was about to purchase, the assistant looked at my bike and told me it would fit, when I got home I found it did not fit, so much for expertise!.
3 months ago
Will Norwood
I went there a few days ago to test ride a bike, as I read in their site that test ride is available. Even in the store, there was a huge label 'for test ride, ask a member of our stuff' etc. But when I asked, they told me that they don't …
9 months ago
Kaitlyn Conner
Nice and pleasant staff. All went well.
4 months ago
Philip True
Good service, the lady exchanged my jump starter battery cables quickly and was also very engaging.
8 months ago
Shashank Tomar
Very helpful and good service I recommend my all friend and family
5 months ago
Kassandra Kerns
Had a battery fitted the other day, all went well. Had to wait a little while but speedy job.staff polite.so all in all good job.
6 months ago
Heather Barham
In terms of getting parts fitted I have always been super impressed by the team at Charlton and they would be my only choice of Halfords store. Just had some awkward headlights fitted. Jack was an absolute superstar. He made sure all the …
3 weeks ago
Caitlyn Black
Me and my brother went in looking for bikes. Even though all the bikes were out of stock Ben was really helpful. Going through what bikes were best for what. And he's customer service was 10/10 very friendly and bubbly
1 month ago
Grace
Never again. A month and a half and still waiting for my bike as the pedal came off in the middle of the road almost causing an accident.
4 months ago
Brett Stuarr
did not go into Halfords went to BMS really good value for money had very good selection of toys
8 months ago
janay haggerty
Excellent service and very friendly staff
1 month ago
Ashley Chickering
A GOOD CUSTOMER SERVICES AT THE STORE 24/7
5 months ago
Bob Chapin
Used the free bike check service, funnily enough it found £160 worth of repair work required.
The bike mechanic provided a breakdown of prices which didn't add up and told me that I needed lots of new parts.
Didn't accept the price and …
11 months ago
Janine Beaulieu
Got the carerra ebike
All good so far with helpful staff
8 months ago
Sarah Owens
Despite having less staff I was served promptly with magnificent staff. I went there to change wiper blade and within 15 Minutes I left the area, job done. Thank you.
11 months ago
Cheyanne Brickman
Went to buy a bulb for my daughters car in the pouring rain. The member of staff who served me offered to fit it there and then - all done in minutes and it only cost seven quid. Thank you Jack & Halfords!
10 months ago
Ron Savell
Great store helpful and well informed staff never had any problems atall at this store.
7 months ago
Alah Elasmar
Placed a few click and collect orders. We didn't get notification that they were ready to be collected for a while, so we used the online chat to see what was happening, and were told the orders were ready for collection. Service otherwise all good and so far happy with our bikes
10 months ago
Tiffany
Poor customer service. very slow dealing with online orders. Struggling to serve 4 customers.I'm Not happy to give this feedback though. ????
2 months ago
Eileen Bolger
Worst Service. Very disappointed.
I ordered a bike and it got delivered at store 5 days back. My bike collection day was yesterday 28th Jul but did not receive any call from the store even there is no status update on website. When I called …
2 months ago
Geoff Scott
Great staff fast and friendly
1 month ago
Emily Dorman
Very nice and quick service
1 month ago
Stephanie McIntyre
Efficient staff, very supportive and knowledgeable
2 months ago
Rosemary McElhannon
What I wanted when I wanted it. Friendly fast service, safe and easy.
6 months ago
Karen Whitley
Went and collected my new bike that I had ordered from Halfords Charlton
The staff there spoke to me all about the new bike I was collecting and things that were available to me
They were very knowledgable and helpful
I would definitely recommend a visit
11 months ago
William Oquendo
The whole block is full of clueless types but halfords are the worst. I wanted to buy a bike during the summer and the YTS lads had no idea how to fit me up properly. I get they have to sell you more expensive items but they were taking the …
11 months ago
