Halfords - Charlton (London)
Auto parts store Halfords - Charlton (London), Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit 4, Stonelake Retail Park, 601 Woolwich Rd, London SE7 8LU, United Kingdom
Website: halfords.com
Phone number: +44 20 8293 4844
GPS coordinates
Latitude: 51.4895863Longitude: 0.0347668
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reviews
Abdalla Mohamed
The lads that service the bikes did me a good turn and spent a long time fix up my bikes, despite me showong up impromptu without a reservation.
2 weeks ago
Frances Ferris
Great store staff are delightful
1 month ago
Rajesh Kumar
Good customer service, took time out to help & reckonmend what products to get. Made me feel welcome & affordable products at great prices ????
2 weeks ago
Jimmy Ramirez
This is the worst experience never had. Halfords Chalton is very bad auto center running by very very very bad staff except one of the staff called will he was not involved with my car but I thank him very much he was very helpful and very …
11 months ago
Melanie Joelle
Just don’t even think about it in lockdown. The staff could not organise a drinking session in a brewery. They don’t care. They are too busy on the phone planning their night out. Long queues. No help or communication. The worst shopping …
2 months ago
Grey Omyo
Always find the staff very helpful and polite. Stock of parts etc.. are normally very good.
10 months ago
dana moore
They were supposed to call me when my bike was ready for collection, they never did. When I tried to chase and phone, they never picked up the phone in 24 hours (around 20 calls went unanswered).
It's part of the job to call customers when …
5 days ago
CJ Woodworth
Decent stock that you expect at a Halfords. I bought a car battery there though 16 months ago and it stopped holding a charge. Took it in and it was replaced in minutes and without a quibble. Polite service and no fuss. At least you know if …
7 months ago
Daniel Mason
No great service at all. Beckton branch customer service is bad and I truly thought Charlton would be better. I was wrong. Roz C - East London
2 months ago
Cole Norton
A poor customer experience... And it was just click and collect..
9 months ago
Timothy Trefts
Extremely slow staff, if you need something for the bike, you better order it. Many times items are out of stock. Shelves are empty, but nobody cares. Very poor service, you better choose different store.
2 months ago
X J
Anytime a better place with knowledge people who can help you.
7 months ago
Jerrica Harboldt
One of the worst I’ve ever experienced! They NEVER answer their calls and take so horribly long! I would rate them 0 stars if I could!
10 months ago
Karen Callender
Really helpful and friendly staff. The team fitted a front and rear Dashcam and then gave a full demonstration of how to use it. While I was waiting in the store a customer came in and was swearing at staff and being extremely rude. …
2 months ago
Cabell Brockenbrough
Friendly, very quick by fitting
2 months ago
Tremayne Fletcher
Order placed 10 days ago, arrived in store 4 days ago, but never got connect to them.
Poor customer service, no one answeared in store as well.
Soooooo bad experience.
Never use halfords!!!
10 months ago
Ashley Leis
Quick service and helpful ????????
3 months ago
Ash Overberg
Extremely rubbish service and staff unfriendly. No customer service at all
6 months ago
Melissa Vaughn
Reasonably Covid safe and helpful staff.
9 months ago
Kay Zindani
Good selection of cycling equipment and spares.
5 months ago
Reid Dockins
Staff are approachable and helpful. The store has a good range of products, with an upstairs bicycle shop. Plenty of parking.
2 months ago
Aditya Choudhury
Friendly helpful staff
2 months ago
Jim Thomas
very bad bicycle customer service.....
2 months ago
Jamie Greenberg
Excellent service great help ????
5 months ago
bobbette strauss
Helpful, knowledgeable and Friendly team in Charlton branch of Halfords
3 months ago
Fox Games
I don't know where to even start from, first they shouldn't be even getting any stars...
Incompetent, greedY, not so Good branch/set of people.
During this covid period they turned for the worse
I didn't just went there because I don't …
3 months ago
Susana Loza
So disappointed! SAFETY FIRST! I went to buy a new pair of tyres for my road bike, I have to find by myself which one was the right one for my bike as the employees do not have any ideas about bikes, I ask them to change them just in order …
2 months ago
STEPHANIE Sorenson
phoned up re bike service. Spokevto Rob the deputy manager after a few rings. He said due to covid staffing levels are low bring the bike in and we can adjust the gears for you while you wait. So I took mine and my wife's bike. They kindly …
2 months ago
Joe Labriola
Very friendly staff, easy to park and big
8 months ago
al Echols
Went there two days ago to get by bike breaks get checked, the guy told me I need new breaks, but should come back when they’re not busy-next day at 9am. Went on Sunday at opening time, was the same person there when I told him I needed new …
2 weeks ago
Musu Khatun
Parking at the site is run by a firm of conmen. Halfords and the other stores have signs up saying they are not responsible, PremierPark Ltd's responsibility, but they say they only issue fines and ANPR, Landowners responsibility, they all …
3 months ago
Asley Aguero
Was very busy and staff were stretch but got all the help I needed with a smile (under the mask) good experience all round
6 months ago
Leysla Rodriguez
Great , friendly and efficient service!
6 months ago
Dipak Pramanik
Great staff!
1 month ago
Vaughn Arsin
Avoid at ALL costs. Got my car MOT'd, they called and said it had failed and needed *every single* brake disc and pad replaced, quoted nearly £700 for it (which itself is absolutely ridiculous given quotes I found were around £400). Whilst …
9 months ago
Shan Marie
Visited to get a spare part for my bike. In and out in 5 minutes.
8 months ago
Bernadette Slavin
Friendly and helpful as always.
5 months ago
Andrae Moore
ordered wipers online, collected the next day, monday morning 09.10. I was very surprised to see no queues, i just walked straight in.
11 months ago
Eric White
lovely staff friendly and helpful, my fav halfords
5 days ago
Vladyslav Paliy
Terrible customer service cuz they wont even pick up the damn phone u jokers
10 months ago
Bes Stewart
Best shop to get bicycle ????????
3 weeks ago
Bronwynne Oosthuizen
Excellent knowledge from staff
4 months ago
Linda Jones
Prompt and very helpful
4 months ago
Jude HU
Click and collect taking 15 mins per customer. Absoloutely hopeless.
10 months ago
Deepayan Sen
Don't wait for a text saying your order is ready, just join the queue when the email says and your goods will be waiting
1 month ago
Kelly Wegel
Helpful staff, will shop in the Charlton Store again
7 months ago
Naomi Sexton
The team are mostly friendly and seem knowledgeable. The store stocks a wide range of bikes, although the selection at any given price point is rather modest so you may find having to order the correct frame size etc. The store itself has a …
4 months ago
Fanny Moncada
I recieved notification that my click collect order was ready for collection. I visited the store two days later and the staff had failed to let me that the item was actually out of stock. The product is still shown as in stock online. Very poor service!
8 months ago
Julie Bournet
Kind gentlemen did a favour and built bike 30mins before closing time as I wanted it for sisters birthday. Top fella.
9 months ago
Anand Vasudevan
Great & fast service. I wanted to replace my brake lights and headlights and they’ve done it within minutes. No times wasted.
1 month ago
