O2 Shop Loughborough
Cell phone store O2 Shop Loughborough, 25-26 Market Pl, Loughborough LE11 3EB, United Kingdom:
27 reviews
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Address: 25-26 Market Pl, Loughborough LE11 3EB, United Kingdom
Website: o2.co.uk
Phone number: +44 1509 216712
GPS coordinates
Latitude: 52.7720725Longitude: -1.2057958
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reviews
Stephie MGreeN
Thank you again Ian
7 months ago
carlos morrissette
Very good service
7 months ago
Kaneel Stokje
Other than going to have a look at the phones in person, all other info can be done online. Unfortunately any deals or advice can be found online so the shop experience seems pointless.
2 months ago
Mike Russell
Staff was completely uninviting. Helen spoke to my partner extremely rudely when he was trying to buy a new phone as his started crashing last night from the moment we walked into the shop. Some people are not made for customer service and she is definitely one of them. I understand there being certain issues with purchases and certain procedures that have to be followed to transfer contacts from one phone to another but she has been rude from the moment we walked into the shop. Whilst I was waiting about for him to be served I enquired about getting a new phone for myself as I've now paid mine off and all my questions were answered dismissively. I'm a person who knows what they want and I thought I'd simply enquire whilst I was in the shop. All you have to say is no we don't do Dual SIM in this phone and that's all. I don't like buying from people with attitude and therefore I will not be returning to this store and if you prefer to be approached with good customer service I suggest you shop around or deal with your enquiries online.
2 months ago
Aaron Dailey
Majority of staff just sat around, not very inviting to come into. With one exception, Jason was very amicable and helpful.
2 months ago
Blu Cullen
You have to wait a long time to get seen to as there don't seem to be enough staff around!!!! Although the young lady I saw was helpful in that she didn't sell me any unnecessary items, she was very condescending and cocky with it!!!! I really felt looked down upon by her!!!! I doubt I'll come back here unless I really need to!!!! The only plus side was the lovely cool airconditioner - bliss!!!!
2 weeks ago
Mohammad Ahmad
Very helpful
7 months ago
Ricky Silva
Helpful staff swapped all my data from one phone to another as I had no clue.
3 months ago
Mandy Gallant
Great, can git in there scooter and all.
6 months ago
John Plummer
Pleasant people trying to sell phones. I like the fact that the staff have a good knowledge of their products and if they do not know they will ask colleagues for help. The shop is usually busy on thursday and saturday.
3 months ago
vickie taylor
Needed a new phone so first choice will always be O2. Very helpful and within 15 minutes my New phone is set up and I am ready to go. No hard sell. No pushy sales pitch. Highly recommended.
5 months ago
Anthony sarkiss
Been in there today after booking an appt with Ian the guru master. He sorted out my transfer stuff from my old iPhone to my new android phone. Great service with friendly & helpful staff.
2 weeks ago
HA mz
Very helpful and there not much more to say about phone shops.
3 months ago
Delviance Franklin
Worst shop ever!!!!! You can't even get an 02 signal in the shop..
1 month ago
Errin Sylvia
Worst! Obviously, I cannot even top-up my phone in store (twice), my mistake... Riddiculous!
I am seriously changing to another operator maybe they wont reject a simple top-up just because they are lazy.
3 months ago
Christina Hillers
Great easy to find prompt service roomy and
Disabled friendiy.
2 months ago
Fizzah Shaikh
Always helpful staff in there shame the shop in a awkward place.
3 months ago
gregory barta
Brilliant staff. Used the guru fella. Knows everything about everything.
5 months ago
Katrina Uher
Good to get phones or if you got any questions to ask
10 months ago
Raul Pleitez
Great customer service, helped me out with my wrongly sized simply card
2 weeks ago
David House
Staff always have a lot of time for you and don't try and push for a sale from a general enquiry. These 'new' premises are really modern and it's very spacious.
7 months ago
Ginno Joaquin
I used to lived in Loughborough. good and peaceful place .
10 months ago
Lucrecia Martinez
They were quick to sort out my problem.
2 months ago
Sarah Sanchez
Always great customer service
4 months ago
Deborah Mabry
Amazing
1 month ago
Michelle Meeks
Very helpful staff
3 months ago
Mahad Abedin
Can get quite busy and have long delays but apart from that good staff that are willing to help.
3 months ago
