Vodafone
Cell phone store Vodafone, 1 Market St, Loughborough LE11 3EP, United Kingdom:
41 review
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Address: 1 Market St, Loughborough LE11 3EP, United Kingdom
Website: vodafone.co.uk
Phone number: +44 7780 489971
GPS coordinates
Latitude: 52.7708903Longitude: -1.2068337
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reviews
Brendan Hoban
Yep very pleased got my new phone and the customer service rep was very helpful he moved all of my files photos over to my new phone.
6 months ago
Sarah Everitt
Excellent and friendly service thanks to Zee two happy customers with s10 light
5 months ago
Thomas Garza
The man was extremely helpful. Persevered with it and got me a great deal. Thank you
6 months ago
Trevor Trimble
Great service by Trystram and Cristian in Loughborough today, sorting out Sue's new phone. Great entertainment, just needed a 99 ????????????????
1 week ago
Adam Saadi
5 star service
4 months ago
James Whitt
I popped in at lunchtime and found the staff very helpful and friendly. Good selection of all the latest phones. It's always nice to get a feel of a new phone and have the chance to try it out. The staff are knowledgeable. I would recommend this store.
1 month ago
Van Ballantyne
Went in following a poor experience at a competitor and found my Vodafone experience to be very worthwhile. Upgraded and saved a heap of cash. Friendly service too!
1 month ago
Brett Hoornaert
Wasnt particularly interested in my problems got a bit sorted, overall not very helpful at all, 16mile round trip pointless, Vodaphone as a whole would never use again, only interested in your cash, customer service useless, will be going elsewhere when contract expires
11 months ago
Andrew Redden
Excellent in store service from the team in Loughborough. I was served very quickly and was offered a wide selection of recommendations to best suit my needs. Great job and I'll be returning for my upgrade. thank you!
2 months ago
Troy G
I went to open a contract on the 1st of October after 2-weeks they restrict my contract they told me because I didn't pay?? I told them I should pay monthly?? I gave my bank card to sign up for direct debit they say the staff didn't do rubbish customer service avoid them they still your data
6 months ago
Rob Heffernan
Fantastic staff, always happy to help. Best deal found for my husband. Good customer service.
2 weeks ago
The Farm
Excellent service. Staff extremely helpful. Highly competent.
2 months ago
Matt Williams
Fantastic service. Thank you to Cristian and Zee at the store who both helped me get a great deal and transfer all the stuff from my old phone to my new phone.
Also mentioned I could save money on my home broadband. Unfortunately tied in with BT, but will be back to see the guys when I'm out of contractual period.
2 months ago
Rocket Science
Had store recommended to me. Moving from another provider. Excellent service
1 month ago
Loretta Doyle
Great experience, helped me switch my broadband over to Vodafone and saved me money :) thank you!
6 months ago
Royanna Jones
Manager of the store was amazing, very down to earth, and made sure I was happy with what was being said. Would highly recommend!!!
2 weeks ago
Tom Richards
Amazing staff in the Loughborough store always get the best deal every year the tech advisor Cristian helps me all the time
3 months ago
Carolyn Mraz
Very helpful
9 months ago
James Thompson
Great service in store, so polite and attentive listen to my needs. Thank you Cristian
4 months ago
Jose Zalapa
Terrible service, so bad I almost cancelled my contract. Didn't bother to ring or text when my phone arrived in store, didn't bother to swap my previous number over, even though I was very clear I wanted this doing and provided a PAC number, didn't bother to set up a pin number for my account (the call centre said they should have done this in store). were it not for the call centre staff, who were very helpful and understanding, I would have cancelled my contract and gone back to my old provider. Awful customer experience, they even had the nerve to ask me to give 9/10 on their customer service questionaire!
2 weeks ago
Brian Lenyard
Great customer service - the staff were really friendly and helpful. Thank you Vodafone!
2 months ago
konstantinov
Staff were very helpful and satisfied with all the services
6 months ago
D Hernandez
Not very helpful in here don't rate it much
1 month ago
Kathy Ricker
Very helpful ????
2 months ago
Danielle Pureifory
Rubbish customer care
2 weeks ago
George Fontana
Since the new re-furbished look to the Loughborough Vodafone store the team there helped me out with all my queries and even went further and beyond and gave me discount on my line rental because I had a friend who works for amazon!
2 weeks ago
Dalton Mixon
It literally makes me go and back for three times a day
2 months ago
Isabella Perez
Useless and even lied to me about unlocking my old phone, do not even go there. Vodafone themselves are even worse, ignore all contact and emails. The poorest service I have ever experienced. This saga has been ongoing since 25 March 2018 when I moved to Tesco mobile.
6 months ago
Sergio Perez
They are a very expensive way of buying phones compared to online
4 months ago
Wendy Crawford
Extremely bad company from top to bottom, not just the local stores.
Hopefully, they will be out of business soon. They don,t have a
clue about customer service.
2 weeks ago
Robert Feuer
I have been trying to get my online account sorted since we moved,had no success,untill today looking at my bank statement had a very high bill,unable to check on line,so went again on live chat with vodaphone,and asked why,they have now put my account details right,but i have had 90.00 of international call on my account whice i have not carried out,so when asked they said they could do nothing about it,or trace who has used my data,so now i have a phone that i dont want to use because of the bills and high bills, so it leaves me with a bitter taste after 15yrs with them
2 weeks ago
Christine JOLY
Nice shop
2 months ago
Meghan Degante
Worst customer service experience of my life. Spoke with several members of staff and each one was more arrogant, idiotic and condescending than the last. They kept passing the buck, telling me I needed to phone the customer service line and generally giving me bad and unhelpful advice until I finally cancelled my contract and changed providers. Do not go to this store or give them any money, this entire company can go to hell.
1 week ago
George Monteleone
Loved my replacement
2 weeks ago
Blanche Neige
Incompetent sales team
Liars
Told me my old number will switch in 24 hours
It’s been 3 days and there was no request
Worst company for costumer service ever
Never benefit from chat costumer support
3 months ago
Paula Furniss
Had bad service for past to years
2 weeks ago
Evan Smith
Good service
2 months ago
Brad Kaeser
Pitiful customer service
7 months ago
popowicz
Bad abd bad customer service!!
4 months ago
Kevin Youngblut
Terrible service.. just call directly to Vodafone
8 months ago
Gail Lauermann
Had to wait over half an hour on the phone to Vodafone to update my contract!!
6 months ago
