State Employees’ Credit Union
Credit union State Employees’ Credit Union, 2211 Hemby Ln, Greenville, NC 27834, United States:
17 reviews
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Address: 2211 Hemby Ln, Greenville, NC 27834, United States
Website: locations.ncsecu.org
Phone number: +1 252-757-3345
GPS coordinates
Latitude: 35.6031209Longitude: -77.4013114
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reviews
Jeffrey Campbell
Branch Manager Jeff has the absolute WORST customer service I’ve ever experienced at a bank in my entire life.He kept calling me the wrong name and interrupted me the entire time during our talk over the phone. Once I asked to at least be respected and get my complete sentence out, he began laughing. I repeatedly asked him questions afterwards and he wouldn’t respond AT ALL. I would have to say “hello, did you hear me?” and he would answer with a laugh and ask “May I speak now?” He did that THREE TIMES IN A ROW. Gaslighting me when all I ask was to not be talked over. Completely absurd and uncalled for.
3 months ago
Chris Sexsmith
Secu on Charles blvd they so professional and they treat you like family Mr Newsome is the best.
3 months ago
James Gonzalez
The experience with the bank is bad never never again that love hurting people when that are down with the Covid 19 going on love to close people account
3 months ago
Joshua Sanders
Hunter the bank teller is rude and disrespectful well tried to and then call himself being nice on the end of the conversation, I have plans on dealing with not branch Hemby Lane will no longer be a Permanent place for business
6 months ago
Ryan Duphorn
I was in this Bank location today and I overheard Rosa m Tyson, Matt, and Jody beamon making rude comments about a customer. They were doing it so loud that it Echo throughout the whole Bank. This type of Behavior seems to be the norm their.
2 months ago
Derek Fry
Great experience with Kaitlyn Bell, very friendly & professional, however, Branch Manager Kevin Nelson really needs coaching on Leadership Skills,Time Management & Housekeeping! It took a month to get back answer regarding Mortgage Refi Loan. I know of others that have experienced the same with Auto Loans.
Not a good experience with this Branch!
4 months ago
Dani Algaze
Great experience with Ms. Penny and another manager today - they helped me with the wire transfer and with ordering the checks. Thank you!
5 months ago
Siju Thomas
Terrible experience with M. Jones...they do not communicate with you...then go into your account and make unauthorized changes..etc...Absolutely horrendous!!
2 months ago
Adri an
I was there between 9am and 9:30 am. The line was long and slow; however it appeared two employees were tied up with their customers. They both had the same customers when I arrived as when I left. The employees were friendly and helpful.
8 months ago
Katherine Dixon
Great experience with Kaitlyn Bell, She is the only person i deal with besides the tellers , always helpful & making sure i feel comfortable as a member of the bank .. Really Enjoy this bank
7 months ago
Tarun Shah
Came to open an account, and in not more than 15min Josh M. has collected my personal data, opened for me an account, took my picture and deposited my check. Pleasure to deal with a professional!
3 months ago
Erik Carlson
The Staff Was Professional, I Didn't have to wait a long time. The personnel was GREAT!!
7 months ago
Venkat M
This is by far the WORST branch in Greenville. Would give ZERO stars if I could. The wait times are ridiculous and the employees who run the drive thru are awful and rude. I have never had any trouble trying to deposit money/checks at any other locations but it seem that this location makes you jump through hoops or go around your elbow to get to your thumb. I will NEVER return to this location as long as I'm in Greenville!!!!
6 months ago
San Ward
Staff members are very cordial and Mr. Nelson provides good leadership.
10 months ago
Sarah Satkowiak
Good place
4 weeks ago
Elena Evsikova
Very helpful staff
5 months ago
Jason Davis
Easy in and out banking
4 weeks ago
