McCluskey Chevrolet
Chevrolet dealer McCluskey Chevrolet, 9673 Kings Auto Mall Rd, Cincinnati, OH 45249, United States:
220 reviews
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Address: 9673 Kings Auto Mall Rd, Cincinnati, OH 45249, United States
Website: mccluskeychevrolet.com
Phone number: +1 513-741-1111
GPS coordinates
Latitude: 39.2984416Longitude: -84.3072941
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reviews
Emy Miller
My salesman did everything possible to make me a happy customer. He was very polite and if I asked a question he couldn't answer, he went to a source and brought me the answer.
5 months ago
Diane Jones
Charles very professional and deserves recognition for his above and beyond customer service!!! My vehicle was waiting in bay after oil change and tire rotation, with door open and washed. Felt like 5 star treatment! Love it
Btw need snacks like bananas oranges or sushi, thank you Mcluskey Chevrolet..lower prices and lower rates!
8 months ago
Linda McLaughlin
Long story short, Both my wife and I have purchased vehicles from Mccluskey but never again. My 2017 Chevy Malibu I purchased there now has over 70,000 miles and have always and frequent got serviced there to maintain the lifetime powertrain warranty. On Jan 23 I went in for an oil change and was told I needed cabin air, engine air and throttle service, trans flush, brake flush, and coolant flush seeing how all mile intervals had well passed. I looked at him in disbelieve and asked what all this would cost? He said approx $800 - Not only was this the first time ANYONE mentioned this to me I asked for the manager, which he was not helpful just saying this should have been mentioned on my many visits and said I had to at very least get the transmission flushed to maintain Lifetime warranty so I went ahead with that along with the oil change. The fact I am in this dealership for service frequently and no mention of these things as mile intervals came and went is UNEXCEPTABLE and we will no longer buy anything there!
3 months ago
Akram BINZAYED
This visit was very timely and service was completed very quickly even though the service included a 40,000 mile service extras. Was a bit surprised that I didn't have to wait a long time. The tech that washed and cleaned my car did an outstanding job on the inside of my car and should be acknowledged for his superior attention to detail.
9 months ago
Sherry Shen
Got in quick ready to service our car. Employees asked us if we needed anything else done. Let us know we did not have any recalls. Get serve people are very knowledgeable and helpful. Would recommend them to all of our friends.
7 months ago
Satafir Bassam
Patrick and the team did a fantastic job of on getting me in to a new car. Juan in the insurance section topped off my experience by saving me a lot of money. I am a second time McCluskey customer and will not shop anywhere else.
8 months ago
bo schrewe
Rude employees lma dasher but only rude people working here l dont like employees It was raining and the workers at the door couldn’t find a parking space for my car. The workers were very rude
2 months ago
Ivan Egorov
Mccluskey seemed to good to be true at first! We had to file bankrupcy due to the whole Panademic and my husband being unemployed. We were down under with our cars and needed a new one. We dealt with Madison who was our amazing sales lady from day one! Trust me I drove her absolutely crazy I'm sure. She was very patient with me, not only did she go above and beyond searching for the best vehicle for us. She always answered my questions. Even after hours and on her days off. She truly loves what she does and helping people that have less then perfect credit. We will never buy a car else where again. We are not the proud owner of a fully loaded Grand Jeep Cherokee and a Chrysler Pacifica.. We are so beyong grateful for Madison and Mccluskey.
Yes, it may seem to good to be true. Trust me I though the same thing at first. Im glad I gave it a try! Make all your payments on time for 1 year and you can refinance. I don't know of any other dealership that does this
10 months ago
Thefucks Idontgive
Very happy. Everything was smooth sailing
2 months ago
christine lukasik
We had an excellent experience with Gina and Dan. They were warm, friendly, helpful and made the entire experience a good one. From start to finish, they were honest, helpful and respectful. There was no hidden agenda and we felt extremely comfortable. It was the best car buying experience we have ever had. Gina was phenomenal and we were grateful for all her help.
4 months ago
Lucy Sail
I walked onto the lot and saw three sales associates talking and smiling. I said I needed assistance and they all smiled and Drew approached and ask what I was looking for. He was pleasant and reassured me that he could get me prequalified for a loan. I expressed my pessimism and he continued to encourage me. The entire experience was wonderful and Drew was encouraging and patient. Keep up the good work.
Debra Bryant
4 months ago
Mujee Sulaimalebbe
Easy to navigate very friendly over all great experience
1 month ago
Lily Borghi
Dontae was the nicest man and went over and beyond to get us in a beautiful cherry bomb red 2021 Chevy Colorado, wasn't one of our choices but hey you know everybody can't have everything they want but we love our truck and we loved how everyone was so nice and the company is and has always been my first choice for vehicles, I will always be back for all my trucks in the future
9 months ago
Aka Dave
I had an absolutely amazing experience on my new big purchase. Gina and JC are the best at McCluskey they explained everything to me so easy and in simple words that I would understand, they made me feel like I was shopping with friends and made it a very fun trip for me. From now on I will only shop at McCluskey with Gina and JC with the excellent service I received! This was my very first time buying a car from a big dealer and I was not at all disappointed in the service I received. Thank you to Gina and JC for helping me get my new car I love it!!
4 months ago
Efraim Burle
It was amazing!! Malcolm was my salesperson, and he was great!!! On a scale of 0-10 he was a 20! Thank you
3 months ago
Rick Benoit
It was a great experience i told the sales rep what i wanted and he found something that i love and at the price that i can afford and i didn't have to spend all day there
3 months ago
Bruce Lafrance
My experience with the sales rep was more than I was expecting. She gave me absolutely nothing but the best attitude and professional service. Two thumbs up
7 months ago
Joni Traylor
It was nice! They got me in and out in about a hour.
2 months ago
Sarah Faulhaber
This is the sixth time we have dealt with this problem. I never had problems with emission control on any of my vehicles ever before. There is a wiring problem and just wish it be fixed correctly.
3 months ago
suitable king
Everything went quick, the tech I had Charles was really nice and helped me out great guy!
3 months ago
Andrew Oneal
I am so very impressed with McClusky Chevrolet. My salesman Tony made this so easy . He had me approved within 30 minutes and my new Chevy Trax was delivered from Ohio to Iowa in 2 days . Very easy to work with, Tony was an amazing salesman and kept me up to date on everything that was going on. I could have never asked for anyone better and will refer anyone I know to him and McClusky Chevrolet. My car was delivered to my driveway clean and sparkling and full with gas, thank you Chris who brought it to me, she was amazing and a very friendly lady to work with. Thank you all again for making this happen for me and not having to leave my house. You have a 10 star rating for customer service.
4 months ago
Alison D
Everyone was very helpful and answered any questions i had
1 month ago
anime watts
Antoine Wilson was so kind and not pushy. I truly appreciated his all honesty. Then everyone I met his manager, insurance dept, finance, and connect dept. Everyone was so nice.
10 months ago
Christian Alten
I came in not expecting to drive away in my dream car due to being on a time crunch but, my salesman Scott ensured that it was possible. He got me the best appraisal on my trade-in, approved for my new car, and driving away all within such a short amount of time. This was the BEST car buying experience I’ve ever had!
6 months ago
Alicia Curry
Bought a new car a couple of years ago and they screwed my over every way they possibly could. The people working said they would help because it was my first time and instead over charged me for my car and the car I drove off the lot wasn’t even the car I wanted. I’ve tried since then to get a hold of someone to help me fix this (even tried right after I left) and got no luck. My family and friends will now never buy from them again because of my experience and their own bad experiences.
4 months ago
Leslie May
The CSR was polite, answered all my questions and directed me to where I needed to go to pick up the loaner car. I received a call later tate same evening letting me what was fixed on my car and I could pick it up until midnight or tomorrow any time. There was not a push to pick up immediately. When picking up my car the check out process and return of the loaner car was quick a painless.
3 weeks ago
Richard Nowak
I was Greeted Quickly and the rest of my visit was seamless...
1 month ago
Dylan Gupta
Craig was wonderful to work with and gave us spectacular service.
2 months ago
Amrit S
Went in for oil change in and out super fast excellent.
2 months ago
Kimberly Hardin
I was told over the over the phone by the service advisor that the total was $130 and then got hit with a $300 bill for a software upgrade. Completely unacceptable.
1 month ago
Sadiq Akhtar
Had to take my car in for a repair, right away they got me a loaner. Everyone is so friendly and when you have an appointment they are very prompt.
2 months ago
Connie Howard
Tony Bellafonte took great care of us from the point he met us to the time we drove off with our new vehicle. He was upbeat, never left us sitting too long, kept us moving through the Departments, took great care in explaining things to us. He made a process I am not fond of very enjoyable! Just walking through the dealership, lots of friendly faces who took time to say Hello. We will definitely be back as well as recommend our friends and family also visit Tony at McCluskey!
9 months ago
Vallonda Head
Surprisingly speedy unless of course I got absorbed in my reading material. Nah! It felt speedy. And, of course, love the technicians videos.
7 months ago
Tiffany Jones
Jake was great to deal with highly recommend McCluskey for all your automotive needs
2 months ago
David Clark
Antoine Wilson was great to work with and helped make buying a car much less stressful than it typically is. I also appreciated Jennifer Hoyt’s assistance explaining the apps, OnStar, etc. Most dealerships expect you to figure it out on your own. Finally, I think it’s awesome that you have insurance providers on site.
10 months ago
Cynthia Wills
I was buying a truck for my husband for Christmas. I could never had done this without the Genuine kindness of Will Resor. I was petrified and he walked me thru the entire process! It’s amazing how long you save to do this type of thing and how quickly you spend but his genuine unselfishness helping me navigate was superb! He was my Christmas Angel. Thanks McCluskey and thank you Will! The best experience I could possibly have asked for.
8 months ago
David Dow
I had a great experience the sales man pat was very helpful ful and he is a kind sole.
7 months ago
Rosmary Martinez
Came in for oil change. And whatever recommended maintenance on my truck. As I do every oil change. I usually get a reminder that maintenance is do when I check in. I did not this time had to specifically ask about it. So my trucks maintenance stays up to date. No video about my truck during the inspection. Do you all still do that, haven't had that service the past 4 times I've been in. After paying for my services and asking the service tech for my inspection sheet. My breaks are in the red up front and yellow in the back meaning they need to be changed immediately.. i would of happily payed for the brake service if it was brought to my attention. But im taking the lack of communication from the service professionals that your dealership didn't want to replace my breaks or make the extra 1000$ in service during my visit. So thank you for properly doing bare minimum of service. But not very happy with the lack of communication and sending me back out on the road with pretty much shot brakes.. puts a pretty bad taste in my mouth of how "professional" your techs really are.
Hope this helps to improve your service center!
10 months ago
Gabriel Dalporto
Our experience from the beginning to the end was wonderful. Jeff Schreiber was very informative and a pleasure helping us purchase our Colorado.
5 months ago
Robin Frye
Very friendly and helpful staff. Answered my questions and the technology kept me updated on my repairs.
2 months ago
Joni Jenson
Steve N. Sr was excellent! Such a gentleman. He opened my car door when I was leaving the service area. Excellent service!
10 months ago
Patricia Woodward
They made sure I felt like a person and not a credit score. They gave me a chance to get into a reliable car that these other dealers rhymes with Bissian took advantage of me and my family. I appreciate honest dealers that help the people especially in these times of the pandemic. I will spread the word to anyone that is looking for a nice new car to go here. Shelley made it happened for us.I thought it was a scam at first but she made sure that we were treated above any other dealer she is a asset to this company.
4 weeks ago
mike hamann
Great customer service! Karen Daniel was so friendly, knowledgeable & went above & beyond for me !
4 months ago
Michael Gibson
Our salesman, Brad Pope - did an excellent job providing information and he was so willing to show us any vehicle we may want to see as well as suggesting ones he thought we may be interested in. He had the vehicle we ended up buying brought to the dealership - it was perfect! He listened to what we wanted and truly delivered not only the vehicle but a great experience. Brad is truly an asset to Mccluskey Chevrolet!
2 months ago
Sir Ravvy
Always friendly, helpful, and willing to make sure all my needs are met. Love this dealership!
5 months ago
Gerhard Steinhauer
Good as always thorough but not over.
1 month ago
Marilyn Williams
I was called by the sales team not the other way around. During the process I expressed my concerns with the dealerships ratings and I was shut down. I guess I’ll never know. Best wishes.
4 months ago
Gerald Womack
The sales lady I worked with made me fill like family the folks that dropped off the Chevy trax where super nice I didnt feel like I was buying a car more like hanging out with good people
4 months ago
Michael Merck
Every one i was in contact with was great polite took care of what I needed or got me to right people
5 months ago
evando sousa
Very good experience no complaints.
1 month ago
