Toyota of Cedar Park
Toyota dealer Toyota of Cedar Park, 5600 183A, Leander, TX 78641, United States:
220 reviews
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Address: 5600 183A, Leander, TX 78641, United States
Website: toyotaofcedarpark.com
Phone number: +1 512-379-7575
GPS coordinates
Latitude: 30.5439631Longitude: -97.8147263
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reviews
Courtney Brewer
We bought a Highlander at Toyota of Cedar Park just over a month ago. Reece was extremely helpful in providing us details on the car before and after our purchase. We had a great experience with every team member we dealt with along the way including Chris in Finance. This was our first Toyota, and we are so happy with the decision! I highly recommend asking for Reece to help with buying your next (or first) Toyota!
4 weeks ago
Neha Jagadale
Outstanding experience. I am a long time Toyota service customer for good reason…never thought one Toyota service center could out do another, but here are…Cedar Park did it. Great service and attention to detail. Pretty confident I’ll get another 350k miles out of my 2007 Tundra with this quality of service.
3 weeks ago
Sandy Mills
I recently bought my 2021 4Runner through Toyota of Cedar Park and I am so happy with my purchase as well as the excellent service I received! Through online, Amber assisted me with finding a truck that was in route to CP. Once I was at the dealership, Adrian was a gem and found the car, made sure it had everything I wanted and nothing I didn’t. He assisted me with putting my deposit down and the truck ended up arriving early! He made the buying process so easy as well as trading in my old Hyundai. So thankful for all of his and Amber’s help! Thank you!
3 weeks ago
Tom Bratton
Great purchasing experience. Staff professional and courteous. Follow up and answering questions were great. No awkwardness. I like that I can take my car to Cedar Park for most services like tinting. Loyal Toyota owner.
4 weeks ago
Axel Madge
Best Dealership Experience.
I’ve been buying new cars every 4-8 years since the early 80s. Toyotas, GMs, BMWs, Subarus, etc. I made online contact with Toyota Cedar Park via Greg Herrera who found me the exact spec Tundra TRD Sport I wanted and came right to the table with a great price. No negotiation was required. He set me up to meet salesman James Guignard at the dealership who offered exactly what Greg did. These guys are honest and straightforward gentlemen.
The dealership is big, modern and beautiful. It’s really easy to join lots of other people doing business there without any crowding. Excellent use of social distancing and safety precautions.
The day after my truck arrived there I drove it home. Score !!!
The purchase day was the most friendly and respectful I’ve ever been through. Very detailed and informative process via James, the finance guy and a delivery specialist. There was no hard upsell pressure. Just full explanations of my options for accessories and/or extended vehicle coverage plans.
I’m very satisfied and highly recommend Toyota Cedar Park.
1 month ago
Aleksandra Chuvileva
By far the best truck buying experience I've had. Trevor Doyle and Mike Ochoa are absolutely great to work with. They were fair, transparent, and patient throughout the entire sales process (2021 Tundra SR5, Trail Edition). Ultimately, it was their level of customer service that made me want to purchase a vehicle from this dealership. This is my first Toyota and I get the feeling that it won't be my last. Toyota of Cedar Park has also been doing a great job of ensuring the safety of their customers/visitors by enforcing a mask policy, having plenty of space to keep at least 6ft apart, taking temperatures at the door, and provided hand sanitizer throughout the dealership. 10/10 would recommend Toyota of Cedar Park to anyone in the market for a new vehicle.
4 months ago
Sanjay Solomon
Friendly service staff. Well organized. The website offered me a shuttle that wasn’t available and the shortage of techs made the appointment take longer than stated, but these are understandable mishaps. Overall great job. I will return for business.
4 weeks ago
Ellie Besst
Our sales consultant Alex was very professional. He continued to stay in contact throughout the entire process. The manager Daniel was very personable and introduced himself early in the process. Also the finance / document process was extremely easy due to Patrick's expertise. I felt like I was at a Lexus dealership.
4 weeks ago
Patricia Damren
Toyota of Cedar Park made the car buying experience both easy and enjoyable. I commend Nina for the job she did in helping me pick the right car for the right price - I couldn’t have asked for more in my car buying experience! Thank you!
1 month ago
Ariel Peinado
Linda and Daniel took care of getting us the truck we wanted for a fair price. Much better experience than other dealers that seemed Inconvenienced to assist us in finding a vehicle. We are happy to recommend Toyota of Cedar Park to our family and friends.
3 weeks ago
Lisa Schafer
Toyota of Cedar Park is worth the drive for amazing customer service from start to finish when buying a car. Thomas M. was our sales advisor and he was very professional. He answered all questions that we had and made the car buying experience awesome. This dealership is a great place to go for a car, since they make sure the customer is taken care of. Highly recommended this dealership. Ask for Thomas M.
2 months ago
Greg Long
I recently had my oil change done at Toyota of Cedar Park and I couldn’t be more impressed with the great customer service I received. From the moment I arrived to when I left, the team at Toyota ensured I had a hassle-free experience. I will continue to come to this dealership for future vehicle needs. My service consultant, Adam Aguirre, was very professional and knowledgeable. I highly recommend.
1 month ago
pretty faye
Elijah Samaha my sales representative was really friendly. I was there for a trade in, honestly to say everything went smoothly. He walked me through the steps of leasing my very own 2021. We talked numbers and I likes his approach. He is a very honest young fella, his future is definitely bright. The whole company as a whole has me as a loyal customer for years to come. Their hospitality is above and beyond. I just want to say thanks for a great car experience.
1 month ago
Sylvia Seklecki
Had a wonderful experience purchasing my first car here at Toyota of Cedar Park. Trevor Bannister helped us out and he was such a pleasure to work with. Kind, personable and professional. Walked me through the vehicle, gave me the facts, and made me feel at home. The rest of the staff was also wonderful to work with and made everything flow smoothly.
Inside facilities are nice, clean and spacious. Will be returning to service my vehicle. Thanks so much!
1 month ago
Lauryn McBride
Toyota of Cedar Park is AMAZING! Let me start by saying that we had been car shopping for a week. It was extremely stressful. We had visited several dealerships. It seemed to take a while for anyone to greet us, if they ever did. I can understand some that one day in particular, it was a Saturday. However, we visited Toyota of Cedar Park the following Saturday and we were greeted immediately by Brad. He worked with us through the whole process and made it worth our time. We left with a new car that same day. Brad was also very attentive and communicative.
Oh, and I must say, this dealership is HUGE and modern! Do yourself a favor and skip all of the other dealerships and come here. It was definitely my best experience at any dealership ever.
2 months ago
Alejandra Ruiz
I sold my car quickly and needed a new car the same day. After visiting a few dealerships I landed here and was welcomed in. The whole experience was casual, friendly, and without that looming pressure you can feel at car dealerships. Michael sat and listened to what I was looking for and my budget. He didn’t push me to max that out and I found a car I love under budget with low mileage.
The facility is clean and a family friendly space. Plenty of comfortable seating, a cafe, and amenities while you wait. Overall it was one of the best car buying experiences I have had. I felt heard and they communicated well during the entire process. Highly recommend & will be using them for my car services moving forward. Bonus it is a woman owned facility and can be seen in the small personal touches.
2 months ago
Karl Brown
Adrian Reyes ( i believe was his last name) was so pleasant and helpful and never left our side. We pulled up on a Saturday evening and drove out of there with exactly what we wanted. Everyone was so helpful. I was so impressed with the fact that staff remained there until the last customer left. It was close to 9pm when we drove off. Happy as can be! Thank you Adrian for your great customer service skills! Toyota of Cedar Park is blessed to have you!
1 month ago
Wren Miller
Buying a used car can sometimes be a challenging experience. And unfortunately I have walked away from a few . But not this time . The guys at Cedar Park Toyota were awesome . My transaction was smooth and professional. I drove my new ride off the lot in record time . Thank you James & Chris for all that you do . I am very proud to recommend you to all my friends & family . Go see these guys if your looking for Great service !!! 5 Stars
1 month ago
Kubra Ali
We bought a used Ford Explorer.
Victor was the salesman that handled our negotiations. He did a phenomenal job working with us and responding fairly and promptly. His efforts earned our business competing against other dealerships that had similar offers.
John handled our transactions once we got to the dealership. He was a great host, very likable, and easy going.
The dealership as a whole was a great experience. It’s a newer location, huge selection of new and preowned cars, and it was big facility with lots of accommodations while we waited.
The only reason I’m not given it 5/5 stars is because the wait was a long time. We were cash buyers and we still had to wait behind a long line of financing. It was at least 2hrs by the time we got to pay for the car.
Overall great experience. I will definitely consider this location with our next car purchase.
1 month ago
Ginny Howerton
We had a wonderful experience with Irina at Cedar Park Toyota! We had stopped at Round Rock location first, and were very disappointed by the customer service as we had bought a car at that location in the past. We are so happy we decided to give the Cedar Park location a try. The facility was clean, well run, and had a very friendly vibe. We were greeted by Irina as we walked up to the front door. She was incredibly knowledgeable, professional, and honed in on exactly what we wanted. She has wonderful customer service skills, and made us feel like a priority. We have bought several cars in our lives, and this was the best experience. She should be training others!!
1 month ago
Toni D
Love the service here! Liza was so friendly, helpful and cheerful! Really appreciate the advice and the careful maintenance on my car by Parker. Highly recommend them!
1 month ago
Rachel Duncan
Cedar Park Toyota makes it a PLEASANT experience to have my car serviced! The professional and kind employees and the spacious, attractive, comfortable waiting area that provides for all one’s needs make it so. I love the text (email?) from the service technician that includes a video and a full report on my vehicle. That gives me time to think about what’s being recommended before I have make a decision. Before you leave, they offer you a CAR WASH! And finally, on my recent visit, I had an excellent experience with my service rep Tim S. THANK YOU for everything!
2 months ago
Lea Bollenbach
We were in need of a larger vehicle. Our family increased by 2 and our current vehicles we not large enough for everyone. Our experience with Debbie and Toyota at Cedar Park was great. We did most of the process virtually. The team worked hard to get us in a Sienna van. The finance department worked with us on our financing and they were able to get us in the van for a reasonable monthly payment. We are very grateful for the team that worked hard to get us in a van quickly and virtually.
1 month ago
Andrew Aken
When I was shopping for my car I had an awesome experience with Trevor B. He is a fantastic salesman, never pressured me just genuinely tried to help me find the perfect car which I am extremely happy with!
However, after I bought the car I was no longer treated as a customer. The finance department treated me like an annoyance, kept me waiting for an hour when I had to come back on a Monday after buying my car due to bank issues over the weekend. I had to come back for a 30 second interaction and was left waiting for an hour. Then I was told the payment I had, which I had expressly mentioned to my finance guy Chris L, wouldn’t work. Kept waiting an hour to be kicked out of an office in under a minute when I’m paying tens of thousands of dollars to y’all? It was unacceptable. And then I was asked to come back again even though they could have anticipated this issue it was put entirely on me to solve. After speaking with finance manager Job I was offered a solution so I didn’t have to make the drive back out only for that solution not to work and to have to spend more of my time and money to come back with my own solution.
I was also disappointed to see that masks were not being enforced, many other customers were not wearing them in the dealership.
It was a very unfortunate experience. I would not recommend this dealership if you are planning on needing to work with the finance department in anyway other than writing them a check and walking away.
I assume that the response coming to this is the same on every single review, where I will be asked to call a manager and (based on reviews I’ve read) will be sent to a help desk. I am wondering why so much of the onus is on the customer to make things right and not with the dealership who made things wrong in the first place.
1 month ago
ulli braut
Great service and professionalism! My car is now safe to drive and all repairs were done efficiently! Special thanks to Mario and Megan! Also, Maria for helping make sure we are all healthy and not running a temperature! This is the place to go for all your Toyota Car needs! ❤ Victoria
1 month ago
Jan z
It was a great experience. I was helped by Chris and even drove an hour to pick me up. The building was amazing with a coffee shop and a place for kids to play. I was only there for a little over an hour and got a great car from a bunch of super friendly people. This is the place to go if you are interested in getting a vehicle.
1 month ago
Eddily Paulino
Found used car on website, car was waiting for me when I got there....test drive to papersign was about 2 hours. They even delivered car to my house next day after it was prepped and detailed. Easy process.
4 weeks ago
Abimael Gonzalez
Easy check in and check out. I really like that they give you a video of everything they checked on yiur vehicle. Great dealership and my service advisor Tim was awesome.
4 weeks ago
Pamela Lamb
This is the first time I have taken a vehicle to a Toyota dealer for a service. Megan made the experience easy and painless. Communication was good thru the say. I received texts on the results of the inspection and quotes for work to be performed. Any queries I had were replied within ten minutes. Vehicle was ready the same day and was handed over spotlessly clean. Good, efficient, polite and professional service.
1 month ago
Nadine Bailey
The dealership runs a very efficient post sales and service operation. Check-in was quick, less than 90 minute wait time for service and during this time I received an email with a video of the inspection as well as a report on all tests and the outcomes. My car was returned freshly washed inside & outside as good as new. Very happy so far with every experience at Cedar Park Toyota!
1 month ago
Michael Saia
This dealership has all perks - cafe, coffee shop, etc. But they don’t rely on that. I’m always asked am I happy, do I have what I need, how is my service. They switched to a shuttle recently and Chris is amazing, gets me there and back quick and efficiently. Manager paid for my cinnamon dolce coffee at the shop last time. Just excellent service also besides the perks. They keep me informed and educated.
1 month ago
Burt Weekley
I had a very easy and good experience here. My sales person, Trevor D., was so helpful, caring and knowledgeable about the Venza Hybrid I chose. I shopped this car and received a great price. I have never enjoyed the "new car buying experience" but this one was one of my best.
1 month ago
Unique Freeman
We were pleased with the way our purchase was handled. However, after we got home and had some questions, we didn't hear from our "advisor". Although, everyone else we talked with was very helpful!
1 month ago
James Briley
Robert Rodriguez was great to work with and made the car buying experience feel low-pressure. He waited until after the test drive to ask how they could earn our business while making sure we felt comfortable during the drive. At no point did we feel like a source of income; he treated us like humans and addressed our concerns without ever seeming inconvenienced or annoyed (which is more common than it should be at other dealers.) The after-buying experience is always a little... procedural (I just spent A LOT of money and being asked to spend more can feel draining) but Pedro Vasquez understood our concerns and was incredibly kind despite working late on a Saturday.
1 month ago
Emily Gonsenheim
If there was 0 stars, I would have given that because 1 star still represents some quality. I tried to drop my car for regular maintenance. They told me that it would take 1-2 hours if I get an appointment first. That's what I did. Couple of days later, I dropped my car in my appointment and they told that it would take 9-10 hours. When I went at evening, they told me that they haven't finished it yet and told me to come at the morning. When I went in the morning they still weren't ready. They told me to come in lunchtime. That's what I did. No surprise it still wasn't ready. They pick customers for sure.
3 weeks ago
Zach Wilkinson
Absolutely love this place! I finally got my dream suv I've always wanted because of these amazing people. They honestly treat you like family. Would highly recommend this place to anyone looking for a reliable automobile.
1 month ago
Cameron Honig
Got really excellent service from all staff and especially my sales representative, Robert Rodriguez. He made himself very available, was able to get me a vehicle that met my needs with no hassle. Negotiations were straight forward and fair. And the process of getting my vehicle was quick and efficient. I will be using this dealer exclusively in the future and definitely recommend others do the same!
2 months ago
hisham nazir
The service advisor Lisa was friendly and educated. She is absolutely 5 star. But I had to wait two and half hours to get my car oil change done since I already booked an appointment. It was a little bit frustrating.
1 month ago
Kathryn Walker
I'm very happy with my experience at Toyota of Cedar Park. The facility is large and spacious with plenty of room to sit while you wait.
On my first visit I showed up with no appointment and Rosendo worked my car in for much needed services. He communicated with me well and was transparent with my wait time. I really appreciate places that consider my time and was even more impressed when he offered a shuttle to get me home so I can return to my other errands.
Facilities , staff , location are reasons I will definitely recommend this dealership to friends and family.
1 month ago
Jaime Raskansky
Unlike any other dealership!!! We have used other dealerships but were amazed by the respect, appreciation and understanding by everyone at Toyota of Cedar Park. Staff walk around trying to help and smiling. So glad we found them. Victor Ochoa was our amazing salesperson. We left shortly after arriving with a great truck and smiling ear to ear.
Days later still grinning over the deal and way we were treated by Toyota of Cedar Park. I would suggest it for EVERYONE
3 months ago
Gulbahar Kocaman
I have had multiple poor experiences at this dealership. They do not listen to your requests or value your time. Thankfully, Toyota vehicles are reliable.
I will not purchase or lease another vehicle from this dealership location.
4 weeks ago
James Farrington
They have been really helpful, and very friendly! They were very courteous, and kept me aware of what was going on, w my Corolla.
The girl selling coffee, was slammed; but she was still smiling, very helpful, and enthusiastically moving behind her counter!
1 month ago
Bobby Banks
The team at Toyota of Cedar Park are great! They were very helpful from the start and during all the process of getting our new car. They even stayed after hour to accommodate our availability. Thank you Toyota of Cedar Park team!!!
4 weeks ago
Deborah Baker
We got our brand new Toyota Camry from Toyota of Cedar Park. Our sales advisor JONATHAN RUSHFORD was there for us from the start to the end and was very flexible with our conditions. With him, I was able to negotiate the out of the door price for my car. I like to recommend Toyota of Cedar Park for anyone who wants to get their dream car. Thank you Toyota of Cedar Park and Thank you, Jonathan!
1 month ago
Gary White
They are a busy place.But still get you in and out
With real professionalism. Good job Shawn Chris and Tim plus the technicians.
4 weeks ago
Wyatt Page
Great service. Not pushy at all. My service writer was Katherine Dobbs. She was very friendly and kind. Didn’t try to sell me any unwanted service. Will definitely be back!
3 weeks ago
Alex Risinger
I had bought several cars throughout my life and I always dreaded going to the dealerships. I avoided them like the plague until now that all changed. My sales man was Michael Garcia. He was extremely professional and non salesy down to earth guy. He made me feel comfortable. I went in for a test drive and when he went to get the car for me he told me the car was ready and as I proceeded outside the car was turned on, all the doors to the car were open, even the engine hood was open. He did an overview of the car part by part. After the test drive he gave me a tour inside the dealership and it was massive! There was a playroom for the kids to play, chairs everywhere with phone chargers, Starbucks inside, gift shop, the service center and a TV. The bathrooms were modern and clean. Definitely the place had a women's touch but I found out a woman owns the dealership :) overall I was very impressed on how seamless and organized everyone was and attentive. I went in by myself thinking I was going to be eaten alive by these men but on the contrary I was treated with respect and dignity. Not once did I ever felt pushed to do something I didn't want to do. I would definitely recommend this dealership. I also wanted to give kuddos to Doug as well. He helped me along the way. He took care of me from the start to finish all the way to the very end and even waved at me goodbye as I drove away in my new vehicle. Everyone was very friendly.
3 weeks ago
Cammie Clifton
Really easy, stress free buying experience. In fact, my experience at Toyota of Cedar Park was better and more impressive than experiences I've had at luxury dealerships in the area. I was guided to the best vehicle for my needs, which was a less expensive vehicle than some of the others I was interested in, and never once felt any pressure to spend more than necessary. The facility is top notch, the staff is top notch, not much more I could ask for!
1 month ago
Sarmed Ameen
Had a great experience at Toyota of Cedar Park from start to finish. If you need knowledgeable, courteous, attentive and patient help make sure you ask for Sergio Mercado. Throughout the whole process He stayed in contact and kept me informed of where the vehicle was as it made its way to the dealership. Best experience I have ever had in finance as well. Overall a great experience, Thank you TCP.
2 months ago
Jubilee Eyez
We absolutely loved the customer service provided by Trace Jackson. He made the car buying experience super easy and had us in and out in under two hours, from picking out the car, test driving, to signing the final papers and walking out with the keys!! Couldn’t have been better!!
1 month ago
