Montblanc Boutique London - Heathrow Airport T4
Watch store Montblanc Boutique London - Heathrow Airport T4, Terminal 4, Heathrow Airport, Hounslow TW6 1EF, United Kingdom:
7 reviews
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Address: Terminal 4, Heathrow Airport, Hounslow TW6 1EF, United Kingdom
Website: montblanc.com
Phone number: +44 20 8745 0264
GPS coordinates
Latitude: 51.4713021Longitude: -0.4878070
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reviews
Frances Scott
Customer service is not up to Mont Blanc standards. They are diluting the brand with this kind of service.
1 month ago
Nicole Santos
Was looking for a pen for my 14 year old son. Stopped at Mont Blanc terminal 4. All the pens in stock were quite thick, so I asked the "employee" if they had thinner pens. What I can say is that arrogance and disdain are not the correct skills their "employees" need to handle simple customer requests like this one. I am pretty sure that investing in customer service trainings for Mont Blanc staff will provide a high ROI. Moral of the story, ordered a set of pens from Pierre Cardin online.
1 week ago
Jessica Hof
Amazing and it's really the prices is good and the staff are professional
2 months ago
Ravenna
My wife bought a wallet for me at this shop. When she was holding a wallet to look at it their staff called the security thinking she wanted to steal it. Embarrassing experience, unprofessional staff. You are lucky I was not there at the time, you would not get away with this.
4 months ago
Lee Gustin
Was gifted a ball point pen from this store. The warranty card had not been stamped. 2 months down the line the pen had snapped, contacted Mont Blanc heathrow and explained the situation, regarding how I cannot send the pen of to Mont Blanc as the warranty had not been stamped so asked if I could send them the booklet for them to stamp.
Was called a liar and that none of their staff would ever forget to stamp the booklet, and accused me of having a fake pen.
4 months ago
Luke Simmons
Beautiful nice store
3 months ago
Gary Gibbs
Couldn’t exchange a high street purchase but were friendly and gave me a spare to keep me going until I could get to the high street. Thanks
7 months ago
