Crunch
Accountant Crunch, Telecom House, 125-135 Preston Road, Brighton BN1 6AF, United Kingdom:
220 reviews
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Address: Telecom House, 125-135 Preston Road, Brighton BN1 6AF, United Kingdom
Website: crunch.co.uk
Phone number: +44 333 222 6004
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Latitude: 50.8362499Longitude: -0.1440345
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reviews
Amie Warren
I've been a Crunch customer for nearly ten years. I work as a freelancer in the IT industry, through my own limited company, and I am 100% convinced Crunch offers the best accounting solution for me. The online portal makes it easy for me …
1 month ago
Rebeca
Barney is always very helpful and everything is done at my pace
5 months ago
Denise Reisert
Good service and professional with responsive and polite staff. Shout out to Barney!
4 months ago
Odey Nagy
I lost my job during the first COVID lockdown and was really anxious about taking on a contract role as a LTD company. There seemed an unending list of things I needed to research and I was terrified of accidentally committing tax fraud …
9 months ago
Tim Hunter
Great accountants. Good platform.
4 months ago
Steven Britton
Crunch offer a fantastic service, and all of their staff are incredibly helpful, professional and knowledgeable with all manner or accounting queries. Its great to know the Crunch team are always there to provide me with excellent financial advice and tax query support, allowing me to focus my time on my clients project works.
10 months ago
Kentrell Brown
Very good and fast service thanks a lot everyone for your hard work
6 months ago
Colin Healy
Great customer service from Ade, his professional, patient and friendly service ensured I completed the information required easily and correctly. He's a credit to the Crunch team.
1 month ago
Alan
One of the cheapest accountants in the market for a reason. Would highly recommend if you want to be ripped off (check T&C’s), get buggy old software (extra cost for bank feeds), never speak to a real accountant, get penalties (I was fined …
4 months ago
Simone Arora
Patricia is always helpful and takes the time to explain everything I need, and even things that I didn't know I would need. Really makes the process of managing your finances smooth and stress free. Thank you for the support Crunch!
2 weeks ago
Tara Mason
Incapable of responding to emails. Their level of service is extremely poor. When you deicide to leave, they essentially discard you to one side.
6 months ago
Dawson Byers
I enquired about their services. Asked some routine tax questions to make sure the service was suited to me. The sales rep didn’t know the answer but said he would call be back. Never did. From my brief experience Crunch has poor knowledge and follow up.
8 months ago
Linda French
Great service to resolve a banking reconcilliation problem - it was a complicated problem that was fixed quickly and without fuss. Thank you Danielle!
5 months ago
Jarried Roberson
Have been a client for a few years and am so glad they're there for me. Had two of their staff really save my skin today. Props to Ade and Danielle.
4 months ago
Victoria Irwin
Crunch inability to deal with simple tasks and the overall chaos their are operating is just shocking. Update of SIC code which they ensured will be matter of few days has now turned into 6 Months saga. Random accounts asking same questions …
3 weeks ago
J K
Being very new and inexperienced at being a business owner, I'm very needy right now but the Crunch team are helping me through the process like learning to ride a bike. Having just spent 30 mins on a call with Aiden who helped me immensely, I am now a 100 miles better off than I was...top man!
9 months ago
Nicki Howe
I've had my Crunch account for just over 2 months now and I can honestly say as a startup they've helped me manage my business finances and answered my questions when asked.
2 months ago
candi mcclellan
really nice member of staff and helpfull
5 months ago
Nikolay Veltchev
They are fine if you need a basic accountant (basic as in you don't need advice and just to complete legal returns only) and you are ok with not having a personal service. For what they cost however, I am now looking to leave them and move …
8 months ago
vivian brooks
always helpful and provide advice in plain english
7 months ago
Rachel Duncan
All of the above: highly recommended - I had never managed a ltd company before, and previous accountants were (expensive) exercises in what not to do: Crunch has been an absolute lifesaver & a pleasure to deal with.
10 months ago
flor fernandez
As per Crunch team there company is -> "Crunch is faster, more efficient and better value than a traditional high-street accountant" -
It is exactly the opposite in reality.
1. Most of the staff is not trained well in that software usage …
2 months ago
Robert Mirabella
The five stars go to Patricia and Adam. Adam was determined to solve some issues I was confronted with at the end of my business year and responded to my specific request to have Patricia look into it, as I was already aware of her …
2 months ago
Ey M
Crunch is a great accounting firm. All the accountants are very helpful and knowledgeable. The book keeping is great, the support is great what more to ask.
1 month ago
Jessica Crook
Crunch accounting is a superb organisation. The support team is second to none, I have had a huge amount of 1:1 support from Liam and Bianca from team Apollo. They are incredibly knowledgeable and very patient, often spending huge amounts …
4 months ago
Mat Miller
I had a reminder phonecall from Crunch to file my business accounts SIX days after the deadline had passed. Crunch refused to recompense the resulting fine. This key date was also missing from the client dashboard.
Disappointing, especially given the very high cost of the service.
2 months ago
Jeff Kaspar
I have very good experience with Crunch. They have been accountants of my limited company for the last 3 years. I used to have another accountant before I switched to Crunch and this was a very positive change. Crunch team - keep up your great work. All the best!
2 months ago
Trey Mackey
I'm very happy with the service and expertise provided by the whole team at Crunch. Their easy to use portal allows me to quickly perform all of the accounting tasks and also gives me a great overview how my company performs. Highly …
4 months ago
Eagle Pro
I just wanted to say what great service I have recently received from Rebecca Cooke at Crunch, she has been very helpful and efficient in helping me with my queries regarding the governments Furlough Scheme. Everyone understands that …
3 months ago
Inge Yde
We used Crunch for more than 7 years. They are always very professional, knowledgeable and easy to reach. Thank you for great accounting support!
2 months ago
Forrest Reyle
The worst accountants ever, avoid them if you can.. each accountant gives different information and they will end up costing you a lot more because of their mistakes
7 months ago
Richard Labone
: Very unhelpful but always very friendly and courteous on the phone or via email. They don't really fix the problem though.
: Plenty of hidden charges. Monthly fee doesn't cover everything.
: You can't really call them, you have to …
1 month ago
Jessica James
Excellent service and support from Kristy
4 months ago
NM karimi
Crunch made several errors over the course of the 4 months I employed them. Each time they found a reason to blame me. Their portal never showed the correct financial information and they seemed unable to fix the problem.
In addition, I …
3 months ago
gabriel cadena
Terrible service. System cashes, duplicates entries. No confidence in their service at all. Emails to the "Support Team" go into the ether and get no responses. Getting nowhere fast and spending tons of time doing the work myself rather …
1 month ago
Ian keeney
Crunch is an epic service. It has all the functionality of Quickbooks, but beyond that there is an excellent team that provide you with all the support you could ever need. And when your client liaison can't help they quickly arrange for you to be put through to an accountant. 10/10 service.
6 months ago
Amy Basinger
Worth every penny. Software is easy to use and the support team are super helpful!
3 months ago
Lenard Kass
Never ending error messages from the system combined with "oh I've just realised you need to this and that and we're done... (not)" emails. They supposed to make my life easier, turned out they made it quite stressful. Zero flexibility comes with a high price. They are nice people though over the phone.
1 month ago
Melanie Waterbury
Client manager Holly Harding from Crunch was extremely helpful and professional helping me sort out a nightmare bank reconciliation where someone had got hold of my business debit card and created many fraudulent charges, which were then …
2 months ago
Amanda Marie
I have been a Crunch customer for three years, before that I spent 20 odd years with a local accountancy firm. In my time with Crunch, I have never felt short of assistance or advice when I needed it, every call I have made my queries have …
2 months ago
Saloni Jariwala
To anyone thinking of using Crunch to manage their accounts please look elsewhere, they did a terrible job at managing our finances and cost us time and money. We got absolutely no where with making a complaint, they just passed the buck …
3 months ago
Kapinka Kennels
My experience was not the best in the begging but then I was lucky enough to get Nick Lewis as a client manager. Nick is the man. Very helpful and knowledgeable. I am pretty bad doing anything on their website but Nick always walks me …
2 months ago
Elizabeth Craig
Joined crunch on 17th of December right after I incorporated my startup. Everything was smooth until I signed the contract and had an initial chat, and that's it. I never heard back from them again other than receiving a bunch of irrelevant …
2 months ago
michele bienfang
A real pleasure as always engaging Barney O'Flynn. He is a patient, informative and helpful person who is always on hand to offer 1-2-1 assistance is navigating company accountancy. An asset to the Crunch organization. Stay as you are!
6 months ago
Hidde D
Danielle was very helpful. Always willing to jump on a call and chat through any issues.
3 months ago
King Taxi
Bianca is a great help. I had to call her about three times in a row one morning and she was unflappable and knowledgeable about the system. Crunch is not just the accounting system it's the people supporting you all the way that makes it easier for novices like me
6 months ago
Bell Miller
Crunch are absolutely amazing. When I got back to the UK and set up my company, I did it via Crunch. It was easy, uncomplicated and straight forward. Then when the time came for tax returns, P11Ds and all those other things, I never had to …
3 months ago
Lisa Downing
I've been using Crunch for a couple of years. The software is OK but there's just too many mistakes in responses from support. You have to be on top of everything, and have matters escalated to the senior accountants and explained to the …
2 months ago
Michael Tatum
FANTASTIC service received from Stina, a huge asset to the Company! On the whole we find Crunch easy to use and convenient. We've always found the team at Crunch very helpful, friendly and knowledgeable. Highly recommend!
1 month ago
Kayla Musyj
Pretty poor show from these quick to grab your money but slow to provide adequate support companies. Would not reccomend
3 months ago
