Harley Therapy - Psychotherapy & Counselling

Helpful staff, excellent service.

My experience during the summer of 2016 was of a slow, cold and calculated cash-extraction process designed to maximise profit. My one and only experience of therapy... never again.

We had a terrible experience with Harley Therapy. The therapist (Dr Peter Slater) discharged my adolescent family member by email, without giving a proper detailed assessment and used inappropriate and insensitive language that lacked empathy. The clinic itself did not take on board our grievances and did not even investigate the matter, referring me instead to the BACP. It took around 20 emails and several phone calls to finally get a referral letter that actually gave a useful and well-thought out assessment. Why couldn't Dr Slater have given this at the beginning instead of a half-baked rushed email with numerous spelling/grammar mistakes? Overall, we have been very disappointed by our experience at Harley Therapy. Please think twice before booking an appointment here.

great initial experience

I worked with Michelle Bassam for 9 months and couldn't have been happier with the experience.

I was going through one of the hardest time of my life in which I was suffering from depression and anxiety (panic attacks), I decided to seek help through Harley therapy. Not just a great therapist, but Michelle Bassam is also an amazing person who lifted me through this tough stage of life. I felt better from day one and have continued to improve throughout - I couldn't have done this on my own. Thank you all for your great support, care and professionalism.

Harley Therapy provided excellent resources in a difficult period. Desiree Scarpellini was an outstanding therapist who I would recommend without hesitation. The facilites are comfortable and are in an excellent location, close to Oxford St tube and everybody there is welcoming and pleasant. Should the need arise I would definitely go back here as the first port of call.

BE CAREFUL! My mental health and, consequently, the quality of my life significantly deteriorated since I commenced therapy at this clinic. I cannot stress enough how degrading and exploitative the treatment I have experienced, which was accompanied by extreme lack of accountability and by intimidation attempts towards myself. Put some sort of power into the hands of irresponsible machiavellian psychologists lacking the required maturity to conduct therapy properly with no adequate oversight then these become the results. The clinic did not provide any compensation for this extremely exploitative and poor standards of service that was driven mainly by financial incentives through the application of psychological techniques that ensures prolonging, even worsening, my health issues. Please be CAUTIOUS about seeking therapy here. They should be ashamed of themselves if they have any sense of integrity.

Going to Harley Therapy changed my life more than anything else I have ever done. For a long time I believed that I didn't have problems that deserved any serious attention. I saw Matt Kemsley, who was a real pleasure to meet with each week. Matt was kind, insightful and intelligent. He made me aware of the causes of all of my problems so that I could understand and overcome them. I left each session with a new epiphany about myself. I feel very optimistic about the future in the aftermath of these sessions and I will value my decision to do this for the rest of my life. The staff at Harley Therapy were also really professional, they kept me up to date at all times and were quick to respond to my emails.

Maria made me see things I didn't want to see and she made me feel things I didn't want to feel. It was hard but the only way forward and for that I am truly very grateful.

Great experience, wonderful place, absolutely worth a trip if you're anxious/depressed, have any sort of mental ill health. Recommend.

I have just finished a four month, once a week period of sessions with Dr. Katie Cooper. Like many guys I was a little sceptical and circumspect about the potential benefits to me of this kind of therapy. Well it has been life changing for me. The sessions can be challenging and painful at times, but the process has given me a huge sense of clarity and purpose. I have arrived at a far greater understanding of myself, my behavioural patterns, my fears, hopes and desires. Katie has a very unobtrusive, non judgemental manner but she is also not afraid to nudge a patient like me towards those places that I would rather have hidden away from. The benefits to me have been enormous!

Very highly recommend!

I followed a CBT with Laura Oates. She was very sharp and to the point. Her approach is very structured and efficient: each session she would give me a new tool to work around my anxiety. She was excellent at making me realise the wrong thought patterns I used in the past and helping me replacing them with some new positive ones. After 2 months or so, she "released" me from therapy as I had become strong enough thanks to my newly acquired tool box to cope by myself. So it was an intense but quick process which I appreciated. Since then I only see Laura on an ad-hoc basis when I need a refresher or to discuss a special topic. It is great to still have that bond. Lastly, Laura has a witty sense of humour which makes the sessions pleasurable and keep them light! She is a very warm character too who puts you at ease. I could not recommend her more highly.

It is with utmost pride and pleasure that I share my thoughts and experience with the wonderful and exceptional Michelle Bassam at Harley Therapy. Her level of professionalism, objectivity, understanding and compassionate approach surpass all expectations. When a person impacts your life so positively to the extent that you feel re-born, then this person deserves all my respect, gratitude and eternal appreciation, and most certainly my highest recommendations. Michelle, when I arrived for our very first meeting, I brought in so much emotional and personal baggage it filled up the room! I was at my lowest low, no sense of direction and at a loss for passion, purpose and meaning for my life as I knew it. When I walked in that last day, that very room wasn’t enough to fit my happiness, delight and all the positive progress I sat to share with you! My journey with you will always be remembered with a smile; it is, at the very least, the underlying foundation of the life I am building today. You have helped me and equipped me with the tools to embrace life, realize my potential and deal with life in a whole new attitude – inspite of the inevitable turbulence here and there! For all that and more, I thank you Michelle Bassam!

For years I have suffered from depression and anxiety which was caused by my past failures and current circumstances. I always believed that it would go away eventually and that I was more than capable of dealing with it on my own. Doing therapy had always been a consideration for me but it was always going to be a last resort, if all attempts to change my situation had failed. At the time I was under a lot of stress which doubled my anxiety and depression. I felt like I was close to breaking point. I did some research and Harley Therapy was well recommended. I went ahead and booked a session with Michelle Bassam. My first session was extremely stressful I really had no idea what to expect. I had more problems than I even realized. I talked about everything and was as open as I had ever been in my whole life. Talking about problems with someone who actually cares cannot be underestimated. I realized that by keeping all these problems bottled up inside of me I was actually causing them to manifest and get worse. Michelle Bassam taught me how to identify these triggers and come up with an action plan that would allow me to turn my life around. When I first started the sessions my anxiety levels were so high that it clouded my judgment. It took a few sessions but my anxiety has decreased considerably because I know exactly what is causing it and what I need to do so that this issue does not control my life. I am not completely cured yet but now I have a plan of action which I would never have figured out if it was not for Michelle Bassam and Harley Therapy. I highly recommend Harley Street therapy to anyone who has problems which they can’t deal with. Talking about it is the first step to changing your life around. Thank You Michelle Bassam for putting me on the right path!

Had to go on a waiting list as no appointment times available in the evenings. Disappointing as this is the whole reason I wanted to go privately in the first place - may as well use the NHS!

Great experience.

Terrible customer service.

Disappointed