Sytner Nottingham MINI
Car dealer Sytner Nottingham MINI, Lenton Ln, Nottingham NG7 2AX, United Kingdom:
167 reviews
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Address: Lenton Ln, Nottingham NG7 2AX, United Kingdom
Website: sytner.co.uk
Phone number: +44 115 672 9914
GPS coordinates
Latitude: 52.9302750Longitude: -1.1685339
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reviews
Marilyn Bolduc
Still waiting for compensation
4 months ago
Darrell Flournoy
I have owned my Cooper S from new having bought from Sytner Mini. After 5 years of ownership, apart from one interim oil change and a change of brake pads, Sytner have taken care of the vehicle throughout. Overall, I have struggled to find flaw in the quality of after sales service or standards of workmenship they have provided. The consistency in performance has been quite remarkable. Having just gone through another service completed by them, it has come as no surprise the car remains utterly reliable and passes the obligatory annual Mot certification with ease. This is testament to leaving routine maintenance (or any other repair work) in the hands of Mini dealers does equate to low running cost and trouble free ownership.
2 weeks ago
Stephanie Jackson
I was very impressed with the quality of the service and patience to explain everything to me which made my first experience of buying a mini a great one.
2 months ago
Chris Carter
Excellent service as always
As purchased a number of cars through Sytner with Majid (Maj) and can highly recommend.
2 weeks ago
Joeyena love
I bought my car back in June from Sytner Nottingham. And when I done the deal and everything over the phone it was great at first. When I got there my car had to be cleaned ones again as it was not to a good standard having paid for it to be cleaned and polished. Then I find the rear parcel shelf was broken but it was meet with a an attitude of not caring. I got told its a nine year old car and what do I expect! I had to kindly remind them that a car being sold no matter if it is a brand new car or old one a customer should be treated the same. I had to pay for this to be done out of my own pocket as the Sytner warranty you might as well use as toilet paper as it does not cover a lot for the car. Also when doing the deal I agreed over the phone to a two year deal and they tried to con me into a three year deal as they did there calculations wrong on my trade in. But I was not going to have to pay for there problem so I had to force the issue I wanted the two year deal! I will have to say I do like my car very much and I enjoy it everyday. But I would have expected better service from the countries biggest BMW dealer brand! But I feel the way of the BMW dealer is all going down hill rude and unhelpful to paying customers. That is is why my dad a BMW customer of 25 years went to Mercedes as he felt the customer care was so much better. Its nothing at fault with BMW as a car its the people you have to deal with to buy one.
8 months ago
Angela Noble
Very helpful.
Evian was very efficient. Great Service!
1 month ago
Daniel Messett
Very professional and helpful, I knew that I was in good hands, Ed was great very friendly and talked me through everything. I would definitely recommend this company.
1 month ago
Martin Popovic
What a refreshing change to find a modern car business so helpful and informative. I can’t recommend Sytner Mini Nottingham enough. I felt like the whole process was dealt with in a professional manner. Well done and keep up the good work!
7 months ago
Shannon crutchfield
Excellent service here
11 months ago
Ritika Jogadiya
Great experience from spotting the car on the Internet to driving it away. A very painless process
2 months ago
Brittany Greenlaw
Maj was incredibly helpful and buying my lovely new Mini was made so easy
2 months ago
Harrison Marks
A great team, everyone very friendly and a great welcome. Andrew and Gareth were brill and they made the whole experience a pleasure
3 months ago
Julie Geromette
The whole team at Sytner Mini Nottingham listened to my car requests extremely well and gave a personalised service to ensure I drove away with my new favourite car quickly. The process of trading my old car and buying my new one was very efficient and smooth and I fully recommend this dealership to my family and friends! I am so happy to be part of the Mini family; first welcoming experience and my first Mini, it's awesome - thank you Mini Nottingham and special thanks to Majid Wahid for all his care.
2 months ago
NAVJINDER SINGH
While the staff are friendly, I did find the purchase process very frustrating and ended up purchasing elsewhere. My view is that they were complacent and assumed we would buy from them. I was told they would give me the best deal as an existing ‘loyal’ customer, however I got a far better deal by shopping around. Other dealers offered me lots of options and were very proactive. I didn’t get this from Sytner and was told the reason being that they were “too busy” and asked me to visit them to find out more. They need to learn that people shop online nowadays. Don’t assume that location is enough to win a deal...
2 weeks ago
Jennifer Bradley
Outstanding customer service and excellent communications. Both Steve in service and Matt in the workshop were incredibly helpful going through all the different options to repair my car on a budget.
We were so impressed with the exceptional service that my husband is now looking at getting a BMW for his next company car. Thanks so much for everything.
9 months ago
Celeste Letchworth
Great service and very happy with new car. Would recommend Sytner. Yas was very helpful and answered any questions I had.
6 months ago
Rachel Duncan
Mini Sytner gets full stars from me. Excellent reception staff who are personable, give clear information and helpful. Bought a car from Yas who was clear, calm and answered all my queries patiently. No pushy sales rep to intimidate. My car is always serviced/ mot here and had excellent service. Thanks.
6 months ago
natan shelzer
We adore our Mini John Cooper Works, thank you Majid, Gareth and the Team for making it happen and going the extra mile to help us purchase the car from a distance.
3 months ago
Charles Johnson
I’m awarding Yas full 5 stars for his excellent customer service. He made me feel at ease when purchasing my used mini last week, really went the extra mile, helping me get to grips with the functions, Sat nav XL media, even ordered new mats for my car and invited me back if I needed any help with my car, that great after sales service.
4 months ago
Jeffrey Bush
Yas didn't pressure me to make a purchase but was patient and informative. He answered all my questions, ensured the car was a great fit for my requirements and went the extra mile to make me feel confident and comfortable with my decision. Love my car!
6 months ago
Tammy English
Thank you for the great service you gave me when buy my new car and thank you to Evian Moukodi for a great hand over staff in the showroom are very welcoming which made the experience great
6 months ago
Fayrene Sinn
Nice place with a good vibe. Repaired my Mini under warranty and were friendly and kept me up to date. Great service.
8 months ago
Sylwia P
Excellent sales rep and finance team - very responsive to my needs
First class service
3 months ago
christina grant
I was recommended to speak to Callum Geoghegan about buying a new Mini I could not have been happier with the service and attention to detail I will be very happy to recommend him in the future I am very happy now with my super new car
2 weeks ago
Ron Giacalone
Very helpful and friendly
1 month ago
Delbron Carter
What can I say what a great place the staff were extremely friendly and professional in the way they treated my daughter. The car was presented in the best way possible the finance package was a little more than I'd hoped but on reflection is right. When we left we met Simon Vessey who was a true gentleman and a real professional he had obviously been trained by the best and wished my daughter well and to be safe in her new car
Thanks so much
2 weeks ago
Amy Gibson
We had a very efficient service from Sytner Nottingham Mini. We enquired about a mini that had already been sold, they quickly sourced another car, higher spec, similar price, had it bought over from another garage and the deal was done. We were very well looked after my the Mini team. Thanks
4 months ago
Keith Owens
Majid and the other staff were very helpful
2 months ago
Zachary House
Quality advice and service received. Happy with the outcome.
1 month ago
Franz Daffner
Just purchased my new car from Synter Nottingham and i have had exceptional service during my purchase process. Very organised, efficient and very helpful! I highly recommend going to Synter Nottingham for your new car!
1 month ago
Jaime Flowers
Excellent service from Majid and also Gareth at Sytner Mini.
Majid's personable and totally professional approach made the whole buying experience an absolute pleasure, and we are delighted with our new car !
4 months ago
Alan Smith
Our Salesperson was Majid Wahid. Majid as calm, measured and direct. It was refreshing to not be given the hard sell treatment. We felt respected throughout the experience and others we we met too their time to engage with us.
A positive environment that was well presented and even the coffee was good. Deserves the five stars.
6 months ago
Kristy Holt
Excellent service from start to finish from Yas. He was highly professional, friendly and knowledgeable and didn’t apply any pushy sales techniques whatsoever. Customer experience from MINI overall has been exceptional, from email updates on the car production process, to driving out of the showroom from a special reserved area. Thank you Yas and team, you’ve been superb.
4 months ago
Charlotte Sustersic
Have bought several cars from Sytner Mini Nottingham over the years. They are always polite and can never do enough even when there is a problem. Would always recommend them without hesitation.
4 months ago
Matthew Busse
So helpful and professional at every service. Would definitely recommend and visit again
3 months ago
Yasmine Ashraf
I was told when I booked my service that it was included in the tlc pack and wouldn't cost me anything. Upon arrival at the servicing department I was told that actually I needed to pay for the brake fluid change, a hefty £104! (this was later discounted to £80!!!).
I needed to have picked up my car by 16.30 in order to collect my young daughter on time (this was discussed and noted when I signed the paperwork). To then have to wait until 17.10 for my car to be available due to only one mot engineer being available. This is absolutely unacceptable !!
3 months ago
Edik Zwetzig
Picked up my first new car this week and couldn’t thank Andrew enough, the process was an easy and helpful experience, never felt pressured into anything I didn’t want. The highlight was defiantly having the sheet pulled off my new shiny Cooper. Here to the start of many years of car business to come.
6 months ago
Norm Wallace
A family member purchased a new mini cooper and I was impressed with the attention paid by the sales staff. The whole experience was very pleasant for all of us.
3 months ago
Jimmy Valenzuela
Had amazing service with Andrew.
I had a citroen before never drove a mini and always wonted one.
Soon as I seen it I was shocked and so happy that i now purchase a mini cooper sport.
Just like to thank Andrew for the help and helping me part exchange.
I am now never going back to citroen I am a mini girl.
Happy happy
2 weeks ago
Lara Balint
Went to purchase car... after entering showroom all staff start to ignore and keep on chatting. So i asked can some one help? No one replied so i went to an asian lad.. who said i finish now cant help ... i was like r u serious? Any way went to another guy and ask him abt car i was interested with number plate ... after standing next to him for another 10 min.. i ask him can i sit? Or dnt u offer customer to sit? Really bad customer services , wont buy or go back to syner again. Just ordered mini with another dealer around the corner. Bunch of ignorant staff with no customer services.
6 months ago
Josh John
Great experience when I popped in the other day for advice on my MINI. Matt Smith was very helpful in sales by pairing my phone and showing me how to use the radio
3 months ago
ESH VANTERPOOL
Second to none service from both Yas and Matthew. Noting was too much trouble and there was no “hard sell”.
1 month ago
leonard radulescu
Really great experience at Sytner
Happy with service and new car
2 weeks ago
mike stewart
Had a very positive experience with Sytner. The journey to finally getting a Mini was made even better by the professionalism and friendliness of Yas Hussain. ????????????
3 months ago
Jeremy Graf
Quality, friendly service from Gareth in Finance and Yasir the salesman himself. Car was ready in a matter of days and immaculate on collection. Over the moon with the service and car provided by Nottingham Mini.
2 weeks ago
james krueger
Picked up my car today. Excellent service from Yas, sorted everything out and kept me updated with progress. Friendly and helpful, with plenty of cricket banter. Thanks!
4 months ago
Jo Dobey
Very friendly and professional staff!
I walked into Sytner with a fixed budget and a specific criteria for a new Mini. Yas, Gareth and Richard all worked hard to make a deal that was right for me.
I am very happy with the service I received and even happier with my new Mini. I would recommend Sytner Nottingham to anyone.
6 months ago
Ron Schlimper
Took my Mini Clubman for a full service.....from booking-in through to driving away on completion, the whole experience was flawless and easily the best I have encountered in 30 years of car ownership.....and whatever Rebecca Storer is being paid; it's not enough!
4 months ago
Cpt Dave
Fantastic, Rebecca could not have been more helpful if she had tried. Excellent customer service.
3 months ago
Vicente Chavez
Excellent service from Matt Pitt, no fuss just smooth through out !! Definitely use again
3 months ago
