Alder House Care Home
Assisted living facility Alder House Care Home, 172 Nottingham Rd, Nottingham NG8 6AX, United Kingdom:
20 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 172 Nottingham Rd, Nottingham NG8 6AX, United Kingdom
Website: averyhealthcare.co.uk
Phone number: +44 115 975 8110
GPS coordinates
Latitude: 52.9868864Longitude: -1.2090228
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reviews
Anna Haworth
Not recommended for Alzheimer’s.
My Mother was wrongly advised by a senior member of staff at Alder House that the care would be suitable for my Father. He was falling repeatedly, often left unattended, averaging 3 times per week. Upon visiting, I found him to be unwashed, wearing dirty clothes, often with food down his trousers. I had to ask for him to be showered. I complained to the care home manager, as I was obviously extremely worried. The complaint letter was never responded to from my mother. My Father was evicted with 7 days notice during lockdown, this was apparently due to my (quote) “threatening behaviour”. As we were frantically searching for somewhere else, my Father was admitted into QMC over Easter weekend with a suspected hip fracture following another unattended fall at Alder house. He waited 1 week for an MRI, contracted COVID-19. My now late Father and our family experienced inhumane treatment at Alder House. We are still and forever will be haunted by this experience.
My Father passed in July 20. Only now am I feeling strong enough to share our experience in the hope that others families with not have to go through this.
8 months ago
Henger Ydrogo
Alder House is a stunning home which boasts some fantastic areas for residents and their families to enjoy together (cinema, private dining area manicured gardens, library and vintage tea room to name but a few). The management and staff are dedicated to providing the best possible service to their residents. I would recommend a visit to see for yourself
3 months ago
aaron jepson
My mum has been in Alder House since February 2015. It is not a care home it is home from home. Mum's memory is not what it used to be... but is treated with dignity and respect by all staff. The staff are kind and considerate to her needs. She always looks smart and is treated how you would want your parent to be treated. The home is like a five start hotel with an amazing dining room, cinema, sweet shop, library and hairdressers. There are activities throughout the day to stimulate the residents. There is never a dull moment. And every day is a special say. The staff and residents are one big happy family.
I would not hesitate to recommend the home to anyone looking for somewhere safe and caring for a loved one. You are able to go home at night knowing that they are safe, well cared for and loved.
5 months ago
Julio Trevino
Alder House is an amazing place to work and visit. A very friendly and welcoming team. Everyone is caring and goes above and beyond for each other and for the residents. Amazingly warm reception from the front of house and a family feel throughout the home. Great Housekeeping team, dedicated care staff, friendly and supportive management, a good choice of food on the menu and plenty of activities on offer daily. It doesn't matter which department the staff work in their main priority is the well-being of the residents.
4 months ago
Grace OShannessy
Always a pleasure and a privilege to entertain the residents and staff of Alder House. I have been coming here for several years now and have always been impressed with the friendly atmosphere, exceptional facilities and first class attitude of the staff. I can't recommend Alder House highly enough for care and attention to detail.
2 weeks ago
Shubham Sharma
Mum stayed at this care home for just over 3 weeks while I went away on holiday. After visiting many homes I chose this as it ticked many boxes.
She enjoyed her stay here and was very well cared for.
They had variety of entertainment and occasionall outings, eg garden centre and supermarket visits.
The staff were all lovely and friendly and mum had many a joke and natter with them.
Its a very clean and well cared for home, in fact it doesn't feel like your standard care home, but more along the lines of a hotel.
I would highly recommend Alder House and would certainly use it again.
Thanks to all staff for making mums stay very happy.
(Big Thanks to Anne and Jeremy, she's still ringing the bell
but no luck!) Thanks Linda
5 months ago
Prakash Mahato
First Class Care within a luxury hotel style accommodation.
Welcoming and friendly atmosphere.
Currently have vacancies for respite and permanent placements. Open Day scheduled for April 21st from 10.30am. Feel free to drop in anytime.
7 months ago
Denys Zhuravel
A wonderful environment where the staff take pride in making the residents feel relaxed and happy in their home. Such a pleasure to work with like minded caring people ????
5 months ago
RANDY LEIGHTON
A luxurious home with all the facilities you could ever want along with fantastic staff and management. Come and see for yourself at our open day scheduled for April 21st 2018.
4 months ago
Alton Lewis
Alder House is a wonderful place to visit, a lovely atmosphere, the staff are always so welcoming and the residents look happy and content. There is always something going on and you can often see residents socialising with each other or taking part in activities. Well done Avery healthcare and Alder House
4 months ago
Stephon Sims
Having visited Alder House a few times, I have now absorbed the quality and detail of the Interiors provided for not only the residents, but also for the visitors.....Well done! There is real buzz around Alder and the Management, staff, residents and families all pull in the same 'happy' direction! Save a bed for me!!!!!
10 months ago
Caitlin Foley
Always looks fun and enjoy visiting with my mum and talking to the residents and they are always so happy
5 months ago
James Bentley
Brilliant care home. Professional and polite staff - highly recommend
6 months ago
Juli Wall
5 Star care! Would highly recommend this care home! Excellent facilities and great management!
6 months ago
denise Hughes
Been working for Alderhouse for 17 months after having travelled the world. I found friendship, witnessed first hand the time and effort that goes into caring for our residents and feel exceptionally fortunate to be apart of this team. Gooooo Alderhouse! ????????????
4 months ago
Corky Ray
A stunning home all facilities are top class! The residents always seem busy doing things, pottering around the garden.
7 months ago
Cristhian Balcarcel
5 Star Care Home! Would highly recommend this care home! Excellent activities and friendly staff.
2 weeks ago
Dayuxinxin Xiao
A happy place for everyone staff and residents as well as family
7 months ago
Ben Buller
Alder house is an amazing place to work with great managment and amazing staff who make an amazing team on nights and days always going above and beyond for the residents and their families would highly recomend this home for anyone wanting restpite, residential or end of life care, it is all about the needs of the residents and what we can do to make them happy. ❤️????
4 months ago
Domingo Santos
Great place, Great residents, Awesome staff. Best care home in Notts ???????????? ????
10 months ago
