LloydsPharmacy
Pharmacy LloydsPharmacy, High St, Henfield BN5 9DB, United Kingdom:
21 review
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Address: High St, Henfield BN5 9DB, United Kingdom
Website: lloydspharmacy.com
Phone number: +44 1273 492030
GPS coordinates
Latitude: 50.9298508Longitude: -0.2723304
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reviews
Pamela Winningham
Very rude staff not nice at all not surprised by all the bad reviews
2 months ago
Luis Gomez
Despite some of the staff being very pleasant, this is the most disorganised shop I have ever been into. Their head office really should spend a day there to experience it - a total shambles!
2 weeks ago
Ong Siang
Shocking service. Shocking staff. All round shocking experience! Avoid like the plague, unless you have hours of your time to waste!!!
2 months ago
Steven Thauriaux
My experience coming here was interesting. The store was very busy and the staff were rushed off their feet. All I could hear was other customers moaning about the pharmacy. From what I can see all the staff work incredibly hard and do their best to give the best service and nothing less. I think these people moaning need to realise that actually the village is massively growing and that the pharmacy has to handle us all and when people moan like that it’s very disheartening. I have always had a great experience here and even if I have to wait 10 minutes I have to do it everywhere else anyway like budgen and the post office.
2 months ago
Ayesh Wijen
Would of been zero stars but can't enter that, nothing has changed after remodeling of shop, still rubbish service, long wait for medication to be dispensed even though prescriptions have been in for over a week. Henfield medical centre should be aloud to dispense medication!!!! Now getting meds from Tescos Burgess hill. Great service there.
3 months ago
Selva Kumar
Incredibly long wait for prescription
2 months ago
Randall Martin
terrible slow service. would be quicker to walk in to Brighton
2 months ago
artur garczynski
Stock control does not seem to exist. Sell smoke alarms but run out of medical item. In need of a BIG shake up.
2 weeks ago
Eric Mathiasen
Had to wait in a queue of 10 people (pretty much everyone in Henfield) due to one girl serving and the other just re arranging the shelves behind the counter. Absolutely awful service.
6 months ago
Ibrahim Sukar
Good size chemist stocking all the basic medical needs anyone could want. The staff are polite and friendly.
7 months ago
Joel Martin
Lack of staff, who are constantly changing, insufficient shop space. No proper storage area for prescriptions. It takes 3 days for a prescription to be made up. I complained to head office last November & was assured that the branch manager would get back to me, he didn't. I am not alone in complaining & the existing staff have to bear the brunt of our complaints!
2 weeks ago
Albreesha Culberson
I collected my prescription the other day and it had someone else's name on it. Every time I collect my prescription it's never complete. Also there is always a new member of staff that doesn't know what to do. The amount of times I've called the Doctors to complain is ridiculous. Just general all round bad experience bad service. All I can say for anyone with thier experience is to call the doctors and complain hopefully eventually something will get done.
5 months ago
Daniel Macias
Going to this pharmacy is a horrible experience. They have stopped preparing prescription orders now,they wait until you walk in through the door,even if you order online and give them several days leeway. This means that whenever you go to collect there is always a 20 minute wait for the item to be handed over. When the customer in front of me queried this,the manageress gave quite an aggressive reply,saying that they had been closed for 2 days due to snow,that the were only 4 staff on duty,that they dealt with 14000 prescriptions a week,and that Henfield was a growing village!! All this may be true,but it didn’t answer the mild question as to why they were apparently a week behind! Surely the 2 day closure gave them the opportunity to catch up,so that the pharmacist could simply check the orders before distribution?
The whole debacle is made worse by the soupy sign in the window ‘ you will feel better on leaving than you felt when you walked in’ I never do!
5 months ago
Suraj Bala
This chemist is an absolute joke the staff make it perfectly clear they would rather not be there by stomping around and huffing and puffing and talk down to customers after working in a pharmacy myself I cannot believe how slow they are at sorting out a prescription thankfully I hardly use them but every time I have I have had to wait between 20-45minutes or had to come back yet I can go to a smaller one in upper beeding and have it done in under 5 minutes. Even an electronic prescription I had sent today at 9:30 wasn't ready to collect until gone 3:00!! 1 tube of cream over 5 hrs to collect! After today I won't be using them again.
4 months ago
Deb Borwig
Somewhat surprised by other comments, very unfair, the pharmacy mirrors others with bright, smiley, knowledgeable Professional staff. Helpful would correctly describe the staff in my experience. Thank you.
2 weeks ago
shining blackbear
Staff are lovely but they never have prescription ready on Time. But it's not the staff fault
3 months ago
Edmond Herring
I have found the staff to be helpful and generally knowledgeable.
2 weeks ago
Andreas Pohl
This pharmacy has got to be the worst one on the planet. Staff are rude and there administration is awful. Will never be returning rather drive to Boots in Horsham for my prescription.
2 weeks ago
Andriy
Its shocking service !
3 months ago
Tyler Garrett
Dissapointing and really wouldn't use them but sadly have to because of the medical centre.
2 weeks ago
Andrea GZ
Very good
6 months ago
