Well Portslade Health Centre
Pharmacy Well Portslade Health Centre, Portslade Health Centre, Church Rd, Portslade BN41 1LA, United Kingdom:
15 reviews
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Address: Portslade Health Centre, Church Rd, Portslade BN41 1LA, United Kingdom
Website: finder.well.co.uk
Phone number: +44 1273 413865
GPS coordinates
Latitude: 50.8335377Longitude: -0.2133917
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reviews
Elora Apantaku
Very helpful and always goes the extra mile, brilliant prescripton service . get a text when ready and ready to pick up straight away. Very easy to get appointments. Covid jab was so easy.
1 month ago
Rachel Nelson
Went for my first covid jab and the staff were so helpful and friendly, there are people who open the door for you and point you in the right place. And the Dr's/nurses are so lovely.
2 months ago
ibrahim karim
Very Patient, Helpful & Friendly.
5 months ago
Georgein Lorenzi
I always have to check before picking up a prescription, it's never ready even with over a weeks notice. I'm not sure if it is a problem with their system or the communication with the surgery admin team.
4 months ago
Harold Tiedemann
After five minutes standing and coughing, with four staff behind the counter and not one person even acknowledging my existence, I was angry.
I asked for service and the excuses of one person looking for lost medication didn't bode well with me. What about the other three members who blanked me too?
The pharmacist then refused my order as a token of revenge and refused to serve me. No great loss as I wasn't being served anyway! Please steer clear... In the five minutes I was there it was evident that with lost medication and a questioned repeat prescription that they are totally disorganised.
Someone will die from the wrong prescription and then things will get sorted. And no, sadly, I'm not exaggerating.
2 months ago
Jennifer Levine
My father started using this pharmacy and its blister pack service after my mother (his carer) passed away.
Everytime I go to collect his monthly blister pack it's never ready and I have to sit over 40-50 minutes. Everytime when I get home my dad's mediation is not labeled correctly, different colours or brands with no notes saying what it it or just giving him only half of what he needs. He is diabetic and has bipolar so he cannot afford to not have his medication! (I'm usually told it's not due yet despite coming days after the due date and even sent away and told to come back next day).
The staff are rude. At first the pharmacy had amazing staff that would bend backwards but now the pharmacy has staff that talk down at you despite their errors or are just generally offish all the time. I understand pressures they are under but there is no excuse to be so rude to customers/ patients.
2 months ago
Konstantinos Vlachos
Staff are nice but the pharmacy service is the problem here, you will have to constantly check your prescriptions as items are frequently missing or only part supplied. Advice, put your repeat prescription in very early if it is a normal prescription ask first or just go to another pharmacy. The doctors are ok depending on who you get. Dr Rowan Brown is fantastic but some have been known to cost cut and give you cheaper medication which is not suitable for you and will only save them a few pence which doesn't help you.
5 months ago
jrr krs
Well pharmacy service is very very bad especially staff behaviour is not good .Today it was the second time we were waiting for 30 minutes and then they told us they didn’t have the medicine that we needed.
3 months ago
Alistan Cruz
Prescriptions never, never ready for collection , regardless how long they may have had your prescription for. Always long wait. Often not all items dispensed but not informed, so you never know until you open the bag. Very disorganised place. If it wasn`t for the convenience for being at the medical centre, I would never go there.
4 months ago
Stephen Albers
Very nice staff but unfortunately they forget about medication owing and say meds being delivered but never arrive! I have to keep chasing them every month for a repeat prescription so hope things improve. Not getting my meds severely impacts on my ability to walk.
9 months ago
Regina Burton
Considering the pressure they are under, great service
2 weeks ago
Shivonne N
Absolutely appalling service.Nice enough staff but prescriptions never ever ready.Always have to wait for my prescription for a very long time and when it arrives some items are missing.The fact that it is next to the doctors makes it mildly convenient however.Hopefully they might be able to sort their admin out in the future,here's hoping.
6 months ago
Mirriam Warfield
Very poor service indeed, extremely unprofessional and uncaring approach to patients, they should not be in this profession if they can't deliver a quality service, manners cost nothing.
2 weeks ago
Alex Fortune
Always a long wait and check that you have got your complete prescription
4 months ago
Isaac Sanmarti
If you have no alternative then you might have to use this place, other wise go somewhere else unless you are not bothered by continually having to chase them for complete prescriptions.
5 months ago
