Staples
Office supply store Staples, 5821 Marine Way, Burnaby, BC V3N 2R2, Canada:
151 review
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Address: 5821 Marine Way, Burnaby, BC V3N 2R2, Canada
Website: stores.staples.ca
Phone number: +1 604-412-2950
GPS coordinates
Latitude: 49.1978889Longitude: -122.9734798
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reviews
Iquan White
Quick and easy to get your prints form there. Specially if you pre-order online, and they will have it ready for you.
2 months ago
Kristen Tracey
I was very happy with all the associates that help me with my needs at this store.
I first came across the help I got from Gary Howell when I first purchased two chairs for my home office.
Then I ended up replacing my old computer with a new computer purchase.
Gary and Mark the technician transferred all my data in a quick and seamlessly manner.
I was up and running in no time.
Excellent and helpful staff at this location.
Thank you for making my shopping experience a positive one.
3 weeks ago
Moneyy MakknReyy
10 dollar to print couple documents the internet very slow 2020 I never saw such a slow internet they made it for purpose to take more money from you!!!
But the biggest problem that its make me crazy to seat and wait till the internet loading the data it took me 15 min to get to my gmail
3 months ago
Anant Tiwari
Good location. Sometimes not convenient to get to from where I am, but they always have what I'm looking for whenever I go there.
3 months ago
Travis D
Clean and light shopping floor. Shopping space is comfortable. Price is good, especially for those items are on sale or clearance. Check out time is fast. Credit cards accepted. Employees including the manager are very nice, friendly, and helpful. Public washrooms available. Free parking lot available in the front.
3 weeks ago
Anesa
Safina helped me print out the menus that I wanted to print out and she very helpful and quoted me a very good price.
2 months ago
Neil Burton
The print station close at 8pm which is one hour earlier than what website says.
2 months ago
Kent Handelsman
Lots of free parking, store nicely laid out, good selection.
3 weeks ago
Carolina Garcia
The only store of this franchise that provides proper customer service in the Greater Vancouver and lower mainland areas .
Once again Grandview Hwy and West 10th could not help us in the print shop with 4 hours until closing . The Burnaby store had no problem and it was worth the drive . Sufina in the print shop is absolutely a top notch employee . 5 stars for her being so helpful .
10 months ago
Saranya Gopalan
Great selection of networking solutions to help in your home and office.
Great customer service, they know their products, and understand your needs.
2 months ago
Donna Woodard
The staff at this Staples location are absolutely fabulous. They genuinely care about their customers and make sure anything you need picked up is ready to go. I bought an office chair from there and the managers and staff were so helpful with helping me decide and assembling it for me very quickly.
Whenever I need to go to Staples I only go to this location.
3 months ago
Marlene Wilson
Maybe I was just lucky because it was not busy but the print department rocks! Super skilled and knowledgeable staff. Fast. Great quality results. And very well priced. I printed 3 poster size black and white articles and like only $3 a print. Score! Then I ended up buying some new lunch kits for the kids and ink for the printer. They have it all
4 months ago
Hope Mitchell
There is additional T&C that Staples cooks up which goes "given the complex nature of our business, errors are occasionally made. We understand that these errors may cause our customers some inconvenience for which we apologize but we cannot offer compensation nor accept any liability for consequences arising from such errors." That's after holding on to my money for 2 weeks. Look elsewhere for electronics/appliances etc. Only a matter of time before these guys get gobbled up by Amazon.
4 months ago
Isaias Delgado
I forgot a flash drive at the store while printing with a whole lot of personal photos and personal info on it. The manager Gary Howell took his time to send me a letter letting me know it was there. I would have had no idea otherwise. Thank you so much Gary if you see this!
I also bought a mini printer but didn't want to buy without seeing a photo sample so one of the staff took one out of the package and printed one for me just so I could see it which I thought was pretty great customer service. I ended up buying it. Helpful staff, wonderful manager and lots of selection.
6 months ago
james babits
Very nice store to visit. Friendly employees. Sunday was very quiet for them but I enjoyed it.
6 months ago
Ana Lopes
Lindsay was a huge help and definitely saved me alot of headaches when it came to a mistake on my part with the mailing address. Thank you so much!
4 months ago
Mathijs Stultjens
Staff are nice, helpful and generally approachable. The products are expensive but tolerable. Technical consultation when buying a computer should be awesome except, that clerk Lindsay is not helpful and will shoo you away as a shopper.
Staples also lets its handicapped parking be used by Purolator truck and the general manager, according to Jason, said allows it.
A large purolator truck occupies 2 large handicapped parking. No place for real handicapped people to park.
4 months ago
Cindy Dreams
Just had an awesome experience working with Gary the GM with getting some custom invoices. He went above and beyond my expectations getting this together for me. Extremely professional courtesy and treatment. Definitely coming for future office supplies.
6 months ago
Briar Richard
bad staff management, nobody serve
4 months ago
Dmytro Niemtsev
Great place for office and school supplies
4 months ago
Connie Gregory
Bought a new desktop gaming PC. It doesn't run my preferred game, and Edge will not even bring up TELUS webmail - locks up. Asked about having this looked at, and was told there was a $60 charge, even though I bought the PC less than a week ago. Not at all happy with this.
Upshot: I returned the PC for credit, then they looked at it and found the memory was defective. Did not repurchase, went elsewhere.
3 weeks ago
Vickey Williams
Staffs are nice and helpful. Items displayed nicely. Plenty of parkings.
4 months ago
Jack Olivieri
I went there this afternoon looking for printing. The girl at the print center was nice enough but had no idea what she was doing. She kept interrupting her co worker for everything. She seemed stressed and scatterbrained. Her co worker was visibly “over” his job, he clearly did not want to be there, and was super unhelpful. What i needed they did not have and i don’t blame them for this, but their lack of knowledge and unwillingness to help left me super frustrated. Found a smaller print shop near my house which did everything I needed in 30 minutes.
4 months ago
Lauryn McBride
It's not a busy store. Well organized. Friendly staffs. Just enough to answer all your questions. Lots of parking.
5 months ago
sam watson
Very good staff and service
2 months ago
gabe morales
Very helpful staff helped me order an item on line.
4 months ago
Macey Ragon
Excellent service, great advice, and quality results. I'm proud to declare myself a Staples loyalist!
8 months ago
Kimber Block
Found the assistant very incompetent and left empty handed. I was trying to order a address stamp
6 months ago
judi gregory
Easy access, uncrowded, lots of parking space, friendly staff, plenty of produce to choose from.
8 months ago
Shay Sav
For a place that's not nearly as busy as other locations, it takes a while for their staff to offer any assistance... feels like sometimes you almost have to chase them down. Good location though.
4 months ago
Christian Maron
Excellent copy centre and friendly helpful staff.
6 months ago
Billy Poteet
This is the kind of service you hope for when you buy local, a service that online dealers can't offer. I had a problem with a Staples brand product. I went to the Surrey Staples where I believed it was one of the 2 locations I may have purchased it at. They told me no receipt, no service. I went to the other location, which was this one at Market Crossing and Laura and Chad were exceptionally helpful, exchanged the product for me and Chad even gave me advice on the best software to use with it for what I needed. Thanks so much guys, you won me over. I'll definitely shop with you again.
Maybe you could give advice to the General Manager at the Surrey King George store, she must be losing a lot of customers for Staples.
3 weeks ago
Ricky Wing
Excellent and helpful staff, answered all my questions and no pressure into a sale.
4 months ago
Andrea Elizabeth
Quiet store. Good helpful staff and inventory complete.
3 months ago
Scott Fulton
Purchased EasyCare Service Plan last year when I bought my shredder. When a piece broke last night, I simply returned the item to the store with my receipt attached to the Service Plan. I was given a store credit immediately plus assistance with choosing a replacement shredder. Now I can get back to shredding my 2017 papers that I no longer need.
9 months ago
Britt Leonard
Very helpful staff????????
2 months ago
Victoria Wilkinson
Good location, lots of parking and friendly staff. Not always great with stock, but certainly a great option if you don't want to shop at a busy location.
8 months ago
Carlos Lyons
Staff at this store are excellent - notably Kevin who was extremely helpful with his advice & excellent service while not forgetting Damian who was also a great help with my questions.
6 months ago
Sarah Gerrish
A very very slow store. However no one approach me to ask if I needed any help or anything. The cashier looked like he wanted to be somewhere else cause I didn't even know which cash register to go to cause he was hiding between the two. Usually I just go to Staples when I really need something or else I don't even bother to browse in the store.
7 months ago
Rebecca Paul
I came to the store looking for a dash cam. They were supposed to have 7 on stock but couldn't find them. I had this issue before with the apple pencil and I had to ask for help. Apparently they keep the "good stuff" on the back. Honestly, I don't like this policy. I like to see and read the box for 15-20 minutes to make sure that it's what I want.
Probably this has been the last time I come to staples looking for something that has nothing to do with office supplies.
8 months ago
K AR
Our go-to place for office and school supplies. I always head to the bargain and clearance bins to look for items on sale. We also come here for accessories for our tablets and phones, which they have a wide variety (just keep an eye out for sale prices).
6 months ago
cndegg
I like coming here sometimes because it's hardly ever busy. Make sure to check their flyers from the website beforehand because they don't usually have killer deals. They do however price match plus their online shopping experience is easy breezy.
8 months ago
Raul Pena
Very knowledgeable tech staff
4 months ago
Carine A
Great for all office and school supplies.
5 months ago
Richard Chance
friendly customer service
9 months ago
Mark Kranum
Often I come in here looking for the most basic stuff and they don't have it. They do, however, have a huge food section. Makes no sense. Their prices are not that great either. The only reason I come here is the good location.
6 months ago
E S
Always a pleasure shopping here.So many things I didn't know I needed.
2 months ago
whitney groth
Kiran from the Printing section was very great and helpful.
6 months ago
Shanie West
Disappointed limited selection of storage bins in store compared to the online selection. But staff were very helpful as usual..
6 months ago
K Mains
Used the self serve copy area. Great help from the staff and reasonably priced for colour copies.
3 weeks ago
