West Coast Kids
Baby store West Coast Kids, 1646 Bayview Ave, Toronto, ON M4S 1S8, Canada:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 1646 Bayview Ave, Toronto, ON M4S 1S8, Canada
Website: westcoastkids.ca
Phone number: +1 416-480-2288
GPS coordinates
Latitude: 43.7071468Longitude: -79.3758885
Location on the map
Get directions
reviews
David VARUSIO
I love this store. Since they opened it has been my go to store. The staff is always helpful especially Jade and Christina. They always go above and beyond to help me find what I am looking for whether it is for my son or as a gift. If I …
6 months ago
Josh Roddy
Worst customer service ever!
I recently spent over $400 on a new car seat. Once I received the product, I realized that the colour depicted in the (6+) pictures on their website was totally inaccurate.
When I brought this to their …
3 months ago
Jim Stilwell
Great service that was quick and easy! Thank you
6 months ago
Jeff Bondra
My husband and I visited West Coast Kids for the first time today and were assisted by the store manager, Christina. We were looking for furniture for our nursery, a stroller and car seat, and to put items on our registry. What could have …
4 months ago
Peach Cobbler
I went shopping here to find a baby shower gift for my sister in law. Service was helpful (as i had a lot of questions) but prices were a bit high.
2 months ago
Tonya Slavik
My wife and I have been loyal west coast clients since our daughter was born 2 years ago.
A few months back, we bought the Clek Foonf car seat. A few weeks ago, I was having difficulty re-installing it, I came to West Coast and had the …
4 months ago
Brianna Griffin
Ordered online and expected delivery within 6-10 business days as per their confirmation email. Let's start with the online customer service. Impossible to get ahold of anyone on the phone, line just rings and rings. Finally got a response …
3 months ago
Damian Simmons
Lovely store with a bit of everything including many premium/hard to find quality items. Had a great experience buying our stroller here with the help of stroller expert Cecil. He gave us lots of sound, helpful advice and walked us through …
3 weeks ago
Pugs Pugliese
Bought a few items online, customer service was extremely difficult and they never answered the support phone line. Email support was like pulling teeth and they made the process of returns and exchanges extremely painful. Do not buy from …
2 months ago
Gift H
Amazing customer service, the staff took care of my wife and I, Christina the manager was an angel!
2 months ago
carole roux
Great experience having a car seat installed! There was a space reserved out front, and the store employee (Crystal) took the time (in the rain!) to explain everything to me and ensure it was installed correctly. She even looked up the …
3 weeks ago
Yossi Schwimmer
My sincerest thanks to Christine, who took the time to display her wealth of knowledge and experience in assisting us throughout. When we first walked in, we had no idea what we were getting ourselves into as first time parents, but …
6 months ago
Victoria Shilton
Never order online if you want you stuff to get to you within a reasonable time. I ordered my package almost 4 weeks ago and was just informed that “in the policy it says it can take longer if there was a sale”. My items were two pacifier …
3 months ago
kkaterinaa
RUDE & POOR Customer Service
Ordered a new crib, toddler conversion kit and mattress. Paid for delivery. The store said the crib and mattress was in stock but the toddler conversion kit was on back order 6-8 weeks. I told the store that …
4 months ago
Avi Merkado
Amazing staff, beautiful store!!! Got everything under one roof! Very knowledgeable staff on car seats, strollers and got great advice on items I would need for new baby being a first time mom.
This store continues to deliver great …
5 months ago
Grinny Tolliver
I had called the Bayview store for two bracelets I found in their store . It completed a gift for my daughter for Xmas. The person that took my call reassured me that she had placed the bracelets aside for me. When I arrived to pickup the …
4 months ago
Matti Korhonen
Terrible customer service. Wouldn’t shop here again.
1 week ago
Stephy Danis
Wow is this store and it’s sales team AMAZING!!!
My mother and I were in for a tray for her stroller a week ago and talked with Sarah about car seats. After doing my own research (which only reinforced what Sarah told us) we went back …
6 months ago
art esmeralda
They never answer the phone.... no matter what day or time you call. Trying to find out if they have certain strollers in store or if it is just online.
3 weeks ago
Neethu Subhash
ONLINE SHOPPERS BEWARE....There are better children’s stores to buy from online, one’s that have better return policies and customer service. I ordered a lampshade that was supposed to be grey and white and when it came it was green. After …
3 months ago
Ms Chell
My babyshower registry was with West Coast and I was very pleased with their product selection and knowledge. I am especially impressed at their customer service. More recently, I had a problem with one of their products and they …
3 weeks ago
Marcus Sherman
I have always loved shopping at west Coast Kids but I especially love their new store! It's more spacious and the staff are really helpful. They have the best selection of kids and baby stuff, I highly recommend this place to all parents.
4 months ago
Bonita Caldwell
This shoppe, and their highly capable car seat installer and sales advisor Rene, provided a very pleasant experience that was far superior to other similar shoppes in Toronto. They also have a fine selection of quality children’s merchandise. A great retail experience!
5 months ago
Sylwia Celej
My wife and I were very impressed with the knowledge and insight Cecil provided during our shopping experience. Right to the point and sound advice! Highly recommend speaking to Cecil if you're considering purchasing strollers. Thanks!
3 weeks ago
Jennifer McConville
What a great store, pleasant and professional staff and everything you need for the little one’s.
I would highly recommend!
4 months ago
Aviva Zaks
A wide variety of high end name brand products.
3 weeks ago
Bridget Vinal
Today I was blown away by the customer service I received by Jade. A product I bought was defective. She went above and beyond to make sure everything was resolved quickly and to my satisfaction. To top it off, she was wonderful and pleasant to deal with.
4 months ago
Jody Frierson
I love West Coast Kids! First off the selection of products is great and the store is always clean and well laid out. We can always find a staff member to help us, even when the store is super busy! The staff is also very nice and helpful! …
4 months ago
Carl Thomas
We recently purchased a car seat at West Coast Kids. Tina was the sales associate who assisted us and she was fantastic. She was very knowledgeable about each model and the pros and cons. She took her time explaining everything to us, and …
6 months ago
Naresh Kumar
Rarely do I take the tome to write reviews, but the exceptional customer service provided by Chris at West Coast Kids warrants my time on this occasion. I arrived at the store this past Friday evening less than an hour from closing time to …
6 months ago
Tenesha Dickerson
With our first baby on the way, shopping for new baby gear has been overwhelming. Our recent trip into West Coast Kids, Bayview location here in Toronto, we were greeted by Cecil. We asked if he was familiar with Uppbaby, he took us …
2 months ago
madison ratliff
Staff are excellent and help you navigate a complicated purchase with great knowledge
3 months ago
Amanda G
The positives for this store - good location and a fine selection of high end baby merchandise. The negatives - rather high prices ( I know I know, not the cheapest part of town anyway) and inconsistent customer service. The staff are nice, …
3 weeks ago
Jenny Leigh
Absolutely horrified by the way the manager spoke to me. I’ve never dealt with anyone as rude and disrespectful. I was buying a double UB Vista. I had the staff calculate the cost and then went to the bank to get cash. When I came back she …
3 weeks ago
Hak Jang
What an amazing family owned business. It's a modern, stylish, and super innovative store. The building outside does not do the brand justice. It's absolutely gorgeous inside, the staff know their stuff and they price match too. So, if …
6 months ago
Otis Hoof
I had a great experience at West Coast Kids. The staff were helpful. One sales clerk in particular was patient with my questions and concerns. I was there past close and was not rushed with my order. In fact, she accommodated me until my …
3 weeks ago
prakash srinivasan
I visited the West Coast Kids location at Hillcrest Mall and the service by all was fantastic. The staff greeted me at the door and assisted with all my needs despite the Black Friday madness. The manager Michelle provided top notch service …
8 months ago
LillyPain
Customer service was non-existent. There was about 8-10 people working on the floor and not one was helpful, friendly nor useful. At one point, my husband was upstairs and asked one of the employees about a discounted product on the floor - …
3 weeks ago
Matt Good
West Coast Kids is awesome! They have great selection of high quality baby products you can’t find anywhere else. Store is always organized and clean. Staff is very friendly and always available to help.
5 months ago
Meghan Clark
Ordered a baby noise maker online and never received it. (its been 3 months now) Customer Service said they were looking into and now will no longer respond to me. Would not recommend shopping here - definitely not online.
3 months ago
Steve Becker
I ordered a Monte Design Luca Glider which took 8 weeks to be delivered. I paid an additional $125 in order to have the item delivered to my home. The lumbar pillow delivered was not as ordered. I contacted the store immediately, provided …
3 months ago
Kimber Block
Went to West Coast Kids and created a baby registry. Sarah the sales representative was very helpful and informative throughout the whole process. She gave us a lot of great advice which made picking items for our registry a lot easier. I …
3 weeks ago
imin lin
Ordered a double Thule bike trailer/ stroller plus jogging attachment , spent over $1300. In my error I ordered the jogging attachment for the single stroller. Now yes this was my fault but a little common sense for the person who deals …
3 weeks ago
Rihanna Lopez
Cecil and Chris know more about strollers and car seat safety then anyone. Best experience I had buying anything. Amazing product knowledge!!! If you need a stroller or car seat stop by and get an education!!!
4 months ago
Alexander Tschopf
Cecil in the stroller department is amazing!! Very knowledgeable and offers great suggestions depending on your needs and budget. Definitely consult him before making your stroller choice!
3 months ago
Anastasia Swan
I was pretty astonished by the variety of their baby products. They have a good selection and high quality strollers. The staff were friendly and helpful! I will definitely come back again to buy more items for my baby neice.
8 months ago
Sandra Moore
This store is our go-to for all of our items for our 2 kids. They are competitively priced vs eg. Babies R Us on things like strollers and car seats. But what sets them apart is that their staff is extremely knowledgeable and great at …
3 weeks ago
Liz Morris
We purchased Bugaboo fox stroller with different options. Nobody warned us that one of the items was final sale. Because of that we were refused an exchange to a different color option a week later, even though the item was not opened! Not a good customer service
3 months ago
Frankie
Worst customer service! As a first time shopper on WCK I had a terrible experience. The item I ordered was a different colour on the website than expected..on top of that there was a part missing on the product. When I called the customer …
3 weeks ago
Deb Lund
The store has a great selection of high quality and trendy brands for everything you might need starting with newborns all the way to toddlers. They also have furniture and strollers, from both local and imported brands. Friendly and knowledgeable staff, great location and easy to park. Highly recommend!
8 months ago
