LoyalBrand Network
Office furniture store LoyalBrand Network, Linnaeusstraat 2C, 1092 CK Amsterdam, Netherlands:
220 reviews
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Address: Linnaeusstraat 2C, 1092 CK Amsterdam, Netherlands
Website: loyalbrand.network
Phone number: +31 20 244 0962
GPS coordinates
Latitude: 52.3619417Longitude: 4.9228103
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reviews
Ups Freight
I ordered my Herman Miller office chair on a Friday and it was delivered on Monday. I got a call early Monday afternoon asking if they can deliver it later in the day. I was pleasantly surprised at the rapid delivery. I really enjoyed being able to customize the chair online, they had all the options and a good user experience. The only reason I did not give it a 5 star is that they could not come in and personally show me how to adjust everything with myself in the chair due to covid-19. They did explain everything outside my door for 10 minutes though its not the same thing. They explained the ergonomics with the desk, chair and monitor. I would of liked them to help me adjust all this with me sitting in the chair. I did find many videos online that have helped. Overall, a great chair and great experience. I would use Loyalbrand again and recommend them.
7 months ago
Frank Yeh
I am beyond pleased with the chair from LoyalBrand which was only topped by the customer service.
Delivery was stellar with the chair coming up to my apartment and being assembled in time for my next meeting - nevertheless Heerco was able to give me a full walkthrough of all the chair's functionality before my next call (the quickest walkthrough ever I believe haha).
The chair is fantastic and I would recommend anyone to buy from LoyalBrand for amazing products as well as service.
Thanks Heerco!
1 month ago
Stephen Droll
Had an amazing experience, both with buying the chair as with it's delivery.
Quick and clear email communication before purchase to answer all my questions. Got a phone call 20min before delivery to check if I was home, amazing personal touch to the service provided.
Aaaaaand, the chair is amazing to sit in as well! ^_^
3 months ago
Beau Whittington
In search for a proper chair (Herman Miller Aeron) I found LoyalBrand. They have a very clear website, and nice differentiation to select the Aeron for you (Economy, Business, Luxury). The order process is clear and fast and Heerco delivered the chair personally after a few days at my home (home office). During delivery he explained how the chair works, where all the levers are located and the best way to set it up.
Personal touch and fast delivery. LoyalBrand is your one-stop shop for anything Herman Miller.
9 months ago
Xiomara Villatoro
I was looking for a Herman Miller Mirra for a long time as I mostly work behind my desk for half of the day. These chairs are kind of pricy but I could find a great model with a suitable cost by help of LoyalBrand. I bought Mirra business model with full warranty which helps me work more comfortably. LoyalBrand provided very friendly and personal service with a super fast delivery.
1 month ago
John
Fast delivery. Excelent price. Personal touch in explaining how to configure chair and how to use it correctly. Final setup and chair configuration by very helpfull staff. Highly recommend!
4 months ago
Matthew G
Very good service and advices.
I really appreciated that they brought different models of chairs to my working place so I could test and compare each of them in situation to make my choice.
And the delivery was very quick after the purchase.
6 months ago
chris pickett
Great customer service, friendly staff, and super quick delivery. A perfect experience, highly recommended!
4 months ago
deborah zisko
I'm extremely satisfied with the service, bought a Mirra 2 chair which was delivered extremely quickly with a great personal explanation of the features. I had no clue how much of a difference an ergonomic chair would make, but now that I feel the difference between the Mirra 2 and my old IKEA chair, I understand the superb quality. Very happy I made this investment.
10 months ago
James Briley
Very friendly and professional service, good pricing, and personal delivery! Heerco is clearly very knowledgable, and his detailed explanation of the chair's ergonomics and features was quite helpful. Would highly recommend LoyalBrand!
4 months ago
Mari Vasquez
For office chair we always knew that Herman Miller was the best especially for the type of work that we do and sitting for such a long time. We wanted to replace our office chairs and my husband came across LoyalBrand website. So we ordered 2 Aeron chairs and we are absolutely happy with it! They are such comfortable and ergonomic chairs, it sits well, just amazing! On top of that the service that Herco offers is outstanding, something you wouldn't get very easily in the Netherlands. He personally comes and delivers the chairs and make sure you are sitting on it properly and adjust it well so we are sitting in a proper ergonomic way. I am pretty sure if it were another company it would just be delivered and we would have to figure it all out by ourselves. Top Top Service. Will definitely be ordering more stuffs from LoyalBrand in the future.
10 months ago
Ron Parks
I am very happy with the Herman Miller product and the service from LoyalBrand. Heerco has been extremely helpful and diligent throughout the whole process - choosing a chair model, delivering it and explaining all the adjustments.
I've experienced the "only satisfied when you are" promise in practice. The first chair model that I picked didn't quite fit my needs after initial try out at home, and with no problems I was able to "upgrade" to another one.
LoyalBrand provides the kind of service that made me feel comfortable with buying such a "high end" piece of furniture, so to anyone in doubt - I highly recommend them. After a few days in a chair that was good for me I had no doubts left whatsoever on the value I get for the money and how much better my "work from home" life has now become :).
8 months ago
Richard Millington
Look no further for your perfect office / home-office chair. Top-notch service and product!
Heerco is very pleasant and knowledgeable. Besides the best in market office chair you will get a crash course in the office ergonomics.
8 months ago
Florin Cimpean
I'm blown away by the amazing service LoyalBrand offered me. I wasn't sure which chair to buy and was doubting between two. I placed my order but later on they delivered a show model chair for me to try out to make sure I'm ordering what is the best. Heerco was very communicative and helpful throughout the whole process. I've never seen this level of quality service being offered by any other brands in the Netherlands. Will totally recommend it to everyone.
7 months ago
Ryan Daly
Best price and service in the city. Products were delivered on time in excellent condition. Highly recommended!
1 month ago
Vilma Daugeliene
Absolutely perfect, 100% happy from our initial consultation to final delivery. LoyalBrand & Heerco did an amazing job of getting us exactly the chairs we wanted. Perfect service & delivery direct to our apartment, exceptional on all counts.
7 months ago
Radiant Audio
I ordered a chair from LoyalBrand and I am absolutely pleased with my choice and how I was treated. The chair is great and also are the services. They deliver in person, which is nice and handy. I’ve got a loan chair the next day after I placed an order, such that I could already enjoy comfort while awaiting on my order to be delivered by manufacturer. The service is very friendly with good communication. I did internet research upfront and observed that also the prices are lower than those of competitors. Very happy.
5 months ago
Doug Plester
They surprised me! I had some issues with their pos-sale due the covid but they did very well with it. So, to resume: I strong recommend LoyalBrand as a Herman Miller supplier.
4 months ago
Ernest Owens
Just received a new Herman Miller Embody from LoyalBrand, and while it is too soon to review the chair, the shopping experience and delivery were extraordinary.
With Heerco calling in advance to schedule the delivery and taking the time to personally explain all the chair's features.
19 hours ago
John Lester
Ordered a Mirra 2 due to the extended work from home measures. I am extremely pleased with the service, communication and price. I would wholeheartedly recommend LoyalBrand for any Herman Miller chair.
10 months ago
Ankita Dwivedi
I highly recommend LoyalBrand to anyone looking to buy a new office chair. The service is really excellent, I was able to try out different chairs and they were delivered to my apartment with a smile. The prices are good. Would definitely shop here again if I ever need an other chair.
2 months ago
Jeff Dickey
Extremely positive experience. Extensive knowledge of the product and great customer care. Highly recommended
7 months ago
Erik Schmeltz
The whole experience of getting 2 chairs for a home office in a Pandemic was perfectly seamless. Heerco has exceptional knowledge of the product, visited us directly in our home office and even loaned us 2 chairs to get us up and running whilst ours were delivered. An amazing experience from end to end, if you want the best office chair known to man you would be mad to go anywhere else … Exceptional service, lovely chairs, 100% happy. (2x Cosm, Low-Back, Fixed Arm, Nightfall Dipped)
8 months ago
meena gupta
Really great service and a nice owner! Delivered the chair in 1 day with amazing communication. :D
8 months ago
Jade Downing
Excellent service by this company: highly recommended. Communications about the order and delivery all top notch. Price very very competitive.
11 months ago
Holland
Very quick delivery and service, including personal advice for an optimal workspace. Highly recommended.
6 months ago
Richard Brockert
I initially ordered an Embody for my home office and after a few days discovered that my back doesn't really get along with it.
I ringed up LoyalBrand, and the owner showed up on the very same day with an Aeron Remastered in my size to test out, which worked much better for me. All in all excellent customer service, fast communication and delivery.
11 months ago
Ikenna Ugwu
Excellent service, and remarkably swift delivery of the chair. Came with an personable explanation of its workings.
6 months ago
Erin Graham
Fast and cordial service. Very pleased with the product, too. Definitely recommended.
8 months ago
Robert Schneider
I highly recommend LoyalBrand and Heerco.
The service from LoyalBrand is superb! The price was also great! I believe I've never had such a delightful experience when buying something. Heerco, the owner, not only delivered it but also explained every single setting from the chair. He really seems to care not only about client, but about the product he's selling - such a passionate guy!
11 months ago
Leila Joslin
I bought 2 Herman Miller chairs by the LoyalBrand and both times I was
very happy about the great service they have. The business owner is a very nice guy who really cares about his clients. I totally recommend this company!
1 month ago
Jessica Norris
Extremely high customer service. Great communication and quick service on demand. Highly recommendable.
8 months ago
Kevin Ortega
Great chairs and amazing service!
3 months ago
shatika dean
Absolutely great price for amazing condition chair. Delivered and given a full demo of how the chair works. Highly recommend.
16 hours ago
Lauryn McBride
Responsive, lightning fast delivery, clear product explanations, friendly team
8 months ago
Wanchi Fenix
Fast delivery: YES
Professional service: YES
Recommend: YES
Thanks Loyalbrand for my new chair :)
6 months ago
Jason Sherman
Very satisfied. They have a broad collection of chairs in stock and it has been delivered to me the same day! Responsive on both phone as email helped me making the right choice quickly. Delivery was a little bit impaired by the whole corona event happening right now, but I got the full introduction en instruction of how to use the chair in my front-garden. In two word: fantastic service!
1 month ago
J Diddy
Delighted with the beautiful Sayl chair, personal service and customized result. It took a long time to arrive with COVID-related delays, but well worth the wait. Thank you Heerco!
1 month ago
Nicole Flores
Fast delivery, excellent Customer Service.
LoyalBrand didn't just deliver my Herman Miller chair (next day!!!), but also explained all options and adjusted it on site so my ideal seating position was in place immediately.
I highly recommend Heerco and LoyalBrand.
1 month ago
Harley Waldstein
Excellent service. I bought a Harman Miller chair which didn't turn out to be a a perfect fit for me. I was able to swap this model for another one, which fitted better. Furthermore, the salesman knows fine details about the ergonomics and the production processes of the various models.
2 months ago
Ciel Cote
This week I got a new Herman Miller chair through LoyalBrand.
Good communication, friendly people, timely delivery, and they also gave me a thorough explanation of the chair ergonomics.
Very satisfied overall, highly recommended shop for Herman Miller chairs.
2 months ago
Juan Cantu
Wanted to have a Herman Miller Aeron for a long time because it really helps me work long periods of time without getting uncomfortable. Initially I was looking for refurbished models, but then came across the pricing of LoyalBrand. Now I got a new one. Full warranty and don't have to worry whether or not it has been refurbished properly. LoyalBrand provided very friendly and personal service. Delivery was excellent too.
2 months ago
Chelsey Bush
Excellent Product, Efficient and Friendly Delivery.
8 months ago
Wanda Stratton
We placed an order at 8:41AM and the chair was delivered at 11AM 40km away from their warehouse. The delivery van had a second chair of a different size in it: "just in case". The functioning of the chair was clearly explained on site. Probably the best service I've seen in years.
2 months ago
Rushil Pannu
Great service and had no issues with accomodating some special requests for the chair.
11 months ago
Steven Karaus
I ordered a Herman Miller Aeron chair a while ago and everything went splendid. The service was superb, the chair is amazing and the pricing is fantastic!
Do not hesitate to contact them if you're looking for a Herman Miller chair. They'll gladly explain everything to you and even have a home-service where they come to you!
I could not be happier with this purchase.
Thank you so much.
3 months ago
Rachel Anderson
Excellent service, delivery was fast with a proper explanation of how the chair works! Totally recommended!
2 months ago
prashant ambulkar
Was happy to find this company: was so easy up buy such a luxury chair as Aeron for my husband's birthday. Heerco was so kind to deliver the present outside of his working hours and made an informative presentation of chair.
11 months ago
Monica Espino
Excellent and fast service!
8 months ago
Natalie Palmer
P.S. I am genuinely writing willingly, and I got just treated equally to those hundreds before me, and I know it is a surprise to see such a service these days for a particular customer.
After my bad experience with the previous chair, I decided to buy a new one in which I can have a proper warranty. I know Herman Miller Aeron is relatively expensive, but the warranty kind of makes you feel you made a wise decision with their 12 years long.
But that is all aside; I mean dealing with Loyal brand a story itself. I searched for a proper discount for a couple of days. Frankly, I found even the white version, but when I read the reviews, it seems people were outraged because their complaints never got an answer from the store, as well Harmin Miller did not help either since the chair was titled used even though he sold it new "according to them".
On Saturday noon, I called Loyalty Brand, Mr Heerco answers and asked me to excuse the noise as his wife driving but he would like to help. Then he took his time to explain to me the models and why there is a discount tag on the chair, as well he told me I could deliver it Wednesday to Groningen. A couple of hours later while still not convinced kept going through the reviews and I was literally not able to see a bad review! After paying, I got a conformation, then the delivery confirmed. A day before I called to tell him I have a dentist appointment and this guy simply answered me: "don't worry, I will come to Groningen from Alkmaar and wait for you.". Then he delivered it up to the 3ed floor himself and spent 30 minutes explaining in details the adjustment, and what is the healthier way to set it up with my desk.
So instead of working on my 30EC for uni and work, I am writing this essay, because one day I will have a company and this little company on the edge of Amsterdam is my example, with their little touch that keeps echoing. One more thing, he carries in his packet extra wheels in case you have different type floor.
Look at this legend after he demonstrates the chair.
4 months ago
