NRMA Roadside Assistance
Mechanic NRMA Roadside Assistance, :
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address:
Website: mynrma.com.au
Phone number: +61 131122
GPS coordinates
Latitude: -33.8458404Longitude: 151.0700579
Location on the map
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reviews
Val Gllc
When you call they may try to get the car towed unnecessarily, just ask if the mechanic can come out to check anyways if you think it shouldn’t be towed. The mechanics have always been FANTASTIC, love you guys love your work
6 months ago
Robin Meservey
When we rang to update our coverage the service we received was fantastic.
5 months ago
Laconya George
20 min wait on phone to get through, and very hard to hear the person (as if they were on Bluetooth), but great service otherwise.
2 months ago
Richard Meadows
My recent experience in dealing with NRMA Roadside Assistance was just effortless. Right from the lovely customer service attendant who took my call to the amazing technician Tony K who came to replace my car battery. Tony was quick to arrive, efficient and double checked all his work in a calm and friendly manner. It was such a pleasure to be looked after by him. Thank you Tony for saving the day - you are a true legend :)
3 weeks ago
Anthony Hill
Been a member for years called them out Sunday night long weekend :-( as my Commodore ute suddenly ceased to motivate.
Patrol guy was there within the hour - bypassed the Fuel pump fuse got me going and safely in my garage ..on his advice Auto electrician came Tuesday Morning & within a hour the issue has been fixed hopefully for ever.
The patrol guy "SIMON") was determined to get my ute going & he did..most appreciated..Thanks Simon & NRMA..
8 months ago
Jake Curtis
So easy to deal with. Quick and very friendly and helpful service - on the phone and in person.
5 months ago
Kyle Lyons
They are always so helpful and reliable. Never once felt like I haven't been in good hands
6 months ago
wilmer flores
Been a member for 21 years and Iam very happy with this Business when I needed them the most. Roadside Machines are very professional and very eager to help. The NRMA App this very handy and easy to use and not forgetting the discount that comes with the it the membership . There are various levels of membership with various membership prices.
A must have membership when you needed the most and highly recommend.
9 months ago
Sail Racer
Like they say call NRMA for HELP. They are always reliable and always there when ever the need.
My family and I have been member for over 25 years and will continue to be for many more years to come.
6 months ago
Andureay Adams
Always there when you need them.
Great service everytime!!
3 months ago
MAURICIO PAZTOR
on time and good service thank you
2 months ago
Matthew Beane
Great service. Arrived within an hour (was able to track it on the app) and the mechanic was very friendly.
7 months ago
Hannah Griffin
When you need assistance, they're there. Timely, efficient, knowledgeable. They're an indispensable service.... especially when other family members are driving.
7 months ago
mamatha panga
Booked a free health check. Very professional and great customer care.
5 months ago
Patsy Barthell
Great road assistance. Nrma has helped me a few times in the past 7 years.
5 stars
8 months ago
Susan G
Fast and efficient service. Great communication by sending texts to phone to update stuffs. Good website.
8 months ago
Trish Meyer
Steve from Finley NSW was absolutely amazing!!! Arrived within 2 minutes and extremely thorough, friendly and professional. He had us back on the road with great peace of mind in no time!!!
9 months ago
Sidney H
These guys were great. They did everything they could to revive my battery but then they replaced it on the spot. They attended my car at my home within an hour of my call at peak hour. Very happy.
8 months ago
Rebecca Sorokac
Great friendly service.
1 month ago
Evelyn Rice
Great! Came within the hour and changed my battery efficiently. Thanks!
5 months ago
Bas Burmanje
Called NRMA after ignition barrel went at local shops waited exactly 1hr for NRMA to arrive only for him to then call tow truck and then waited another 90min.
2.5 hrs later and 5klm later the car was back home.
As a gold customer i think the NRMA should just call tow trucks in the 1st instance and save time instead of sending a service van when all they've assisted me with over the 25yrs is a flat battery.
7 months ago
Albert Demello
They have help me thro a delemer with my ute of the road so I could still get to see my children and because of that they will be my insurance from now on thanks
4 months ago
Jackie Alexander
I needed them 4 times in 5 years, they were always there for assistance with the needed urgency, it's one of the best businesses in Australia.
7 months ago
Juan Gonzalez
Arrived within the 2hr wait time.
Not only replaced the battery but checked water, oil etc.
A very pleasant assist.
6 months ago
Chad Foley
Arrived within the time suggested. Quick and professional. Vehicle later towed by roadside again very professional service ensuring customer was kept informed at each step.
11 months ago
Henna
Arrived early. Very knowledgeable and friendly guy. Great service..
7 months ago
Juan Martinez
I called to get my dad joined as a member. He is 76 and his English is limited. The customer service officer was very unhelpful saying he couldn't get me to assist my dad in joining because he had to understand everything he said. I said I was a fluent speaker in his native language but he said dad would need to go into a branch to get this done if he didn't understand himself Not very helpful service during COVID and mind you they wouldn't speak his native language at the branch. I have always assisted my parents with their insurances and have never had a problem. I don't think I have come across such a rude customer service officer ever. Very sad that this is someone representing and working at the NRMA....
8 months ago
Chad Watt
cannot fault these guys! great fast friendly service everytime
4 months ago
Christine Cooper
I always meet a hero in every NRMA call out I require,. Yesterday, my truck lost power and just seized to drive, luckily I was able to drift to a bus stop curb at the Bonnyrigg area in Southwest Sydney. James responded to my call and I have received a very professional, courteous, concern Mechanic. He didn't waste time after assessing the cause of the breakdown and organise an NRMA tow truck. James made sure all was sorted heading to the dealer and I met Alex the tow truck mechanic and was very friendly and professional. I can't fault the service and concern that these guys presented, they're heroes in my books, Alex even asked a motorist who was broken down along Elizabeth drive of how he can help,. Unforgettable for the motorist, he needed his car to be towed as well.
Big kudos to NRMA and to James and Alex,. These are the kind of people that backs up the integrity of NRMA.
11 months ago
Jean jones
It's really awesome ....
2 months ago
Melanie Sopczak
Very good ????
1 month ago
r dep
Wonderful Service got us going again very quickly.
5 months ago
Murrium Zaheer
Had one towtruck driver call and ask if I could wait until the next day to get towed. Didn't want to come on Sunday. I was on the side of the hyway in the middle of nowhere with my son 3 dogs 38 degrees. Than another towtruck driver called and came and went above and beyond. Couldn't do enough. First one from Merriwa shouldn't be in the business let alone Emergency roadside assistance. But the second one from Muswellbrook. Valley towing. Excellent ????
5 months ago
Lana Rodriquez
Changing my 5 to 2 star.
I got a flat tyre and had a spare on me called mechanic to ask if he could change the tyre. He proceeded to laugh at me, mock me and be extremely unhelpful when it was raining, then left.
Apparently I need to take it to a real mechanic and PAY $50 to change the wheel on my motobike (despite your website saying you can change it on the spot if you carry a spare.) Kinda sucks since that's why I paid upfront premium care. Hopefully I'll get a tow next payday to an accutal mechanic and PAY to change my spare tyre. I'm not even mad about paying he was just so rude and uncaring and didn't suggest anything to help.
5 months ago
Pam Fromson
Today I was looked after by Tony, Patrol 4695 who was extremely genuine and professional.
Tony was efficient in dealing with my car issues and didn’t make me feel rushed or act like I was just a number.
Me being an anxious person, Tony’s friendly and calm nature put me at ease right away as he could see I was stressed about the situation and also the position of my car.
I’m so glad joined NRMA because of the convenience, value for money and ultimately the great customer service that I have experienced today and on previous occasions. Thanks for all your hard work Tony!
3 weeks ago
Amy Woodruff
My car had a flat tyre from a nail. The NRMA man pumped up the spare and put it on which allowed me to drive the car to my mechanic. Very professional company, right from the phone call. Very reassuring to know they are there for me anytime. They are a must. Thank you.
8 months ago
Devere Walcott
I've already written about my experience on Facebook.
1 month ago
Efra Baez
Absolutely fantastic, lovely man showed up earlier than the eta, got my car moving and called the NRMA towie for me. Never found a reason not to have roadside
5 months ago
Kayleigh Goodrow
They were at my door within 20 min of my call and their service was just excellent..!
7 months ago
Carlo Lee
Such efficient friendly service as always. I would never not have this!
5 months ago
Baskys S
My sister in law just finished a 10 hour shift came out to a flat tyre rang roadside to come out waiting around 2 and a half hours plus. Terrible
8 months ago
Mac Mckeithen
Good communication, quick and thorough service
4 months ago
Louise Kelly
I haven't needed the roadside assistance for years and then had to call them out twice in one week for completely different problems. Amazing guys, both very friendly and knowledgeable and had me back on the road in no time.
7 months ago
Dudley Goodwin
Great people. Very knowledgeable too.
6 months ago
Bilal Syed
Awesome service. I would have given it 5 stars but ringing for service is atrocious and I don't keep my membership number with me. Once I got through to the operator it was fantastic. It should be simpler to ring.
2 months ago
Kurt Jendrek
Great service always thank you Jim was the so kind to remove the type in a diffical spot and Bill was just as helpful thank you NRMA
7 months ago
Lou Sucre
They are lifesavers. I would pay double what I do for this service!
2 months ago
Catherine Shea
Great service. Very helpful NRMA staff member. Very grateful and they saved me having to buy a new battery just yet. Thanks again!
3 months ago
dipps kaur
Rick the mechanic attendant arrived, it went very well. He was fast but not rushed, informative but not repetitive. His assistance was professional and appreciated. If nrma has more Ricks as attendants and less annoying call takers we're in good hands and definitely reassuring
9 months ago
Edwin Figueroa
They should change they're "roadside assistance" slogan to "flat battery assistance only".
2 months ago
