NRMA Roadside Assistance
Mechanic NRMA Roadside Assistance, :
220 reviews
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Address:
Website: mynrma.com.au
Phone number: +61 131122
GPS coordinates
Latitude: -33.8458404Longitude: 151.0700579
Location on the map
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reviews
Esbeydi Gaona
Super friendly service, was great communication with tow truck driver in knowing there time of arrival and having a direct contact number to them
3 months ago
Debbie Davison
Totally recommend these guys! NRMA turned up on two occasions when Hyundai Assist refused to help.
2 months ago
austin lindeman
Best Roadside assistance. They came within 15min in metro areas. I was in hurstville
4 months ago
Gapizov Sultan
From my experience I've always received friendly and helpful staff who are more than happy to answer any of my car related questions.
5 months ago
Jason Krivachek
Very good. The guy was lovely and he was really helpful.
3 months ago
Brad Ehney
Worth to have nrma road service good service
2 months ago
Akshita Agarwal
Hey had to get a new battery Nrma were better than good . gave me a choice !!! patrolman was fantastic it was in driving rain as well 10/ 10
3 months ago
alexander sanchez
Great service from Alex, the person that helped us 10/10
2 months ago
Cindy Glaze
Tow truck driver was very polite and on time thank you
2 months ago
Charles Rogers
Locked my keys in my car in the Illawarra and the mechanic, Glen, really put in the extra effort to get into my car rather than seeing it get towed. 5 star effort for sure
2 months ago
a lm
Reponded quickly and professionally when my car wouldn't start. They answered the phone promptly at an anxious time and were able to sort out the issue with minimal hassle.
I can see why people opt to keep this service. They have definitely found a lifelong member in me.
5 months ago
Randall Martin
Joe was very helpful in getting my daughter's car ready for towing and provided detailed information about the potential problems. Very polite service.
4 months ago
Haewon Park
Very good service and waiting time was minimal thank you
2 months ago
jillcvh
Very good service and good staff who attended my issue.
2 months ago
Nidhi Jain
Great friendly service. Diagnosed the problem and had me back on the road in no time.
1 month ago
THOMAS BOGARD
Good service.. fast coming... Thanks
2 months ago
Shira Catlin
Always difficult to deal with, don’t want to tow a car unless someone is with it it. (Took over 2 hours to arrive)
Don’t want to send a tow truck straightaway unless one of their clueless unqualified “patrolman” come and have a look first.
NRMA are only good for jump starts and flat tyres.
5 months ago
Jay McHugh
very quick and nice service from Daniel (Patrol no 695)
3 months ago
Lyv Houston
Great, swift and efficient service.
1 month ago
Ahmad Maarouf
I've been a member for 50 years, rarely use, however they have been amazing every time, NRMA is essential in today's world of car technology. My dad was a member & now my children are members. Membership is essential in today's world, thankyou. Steve B.
7 months ago
Amy Hall
Fantastic fast service, so glad to have thus help as a woman on my own thanks again
4 months ago
Steven Wolf
Hello, I’d just like to extend my deepest gratitude and appreciation for your amazing services and staff!
I was all packed and ready to head to my families house on Christmas morning and unfortunately my car wouldn’t start, stressed and upset and with no one around to help me I called NRMA and spoke to a lovely and very helpful lady Lisa who asked me if I was a health care worker and listed my call as urgent- a man came to my house within 30 mins (I didn’t catch his name) and gave me a jump start and I was good to go!
The whole process was so quick and easy and I was pleasantly surprised when I realised I got it for free because I’m an emergency nurse!
Thank you NRMA for getting me back on the road to see my family in time for Christmas, keep up the amazing work ????❤️????
5 months ago
Tyson Quick
Very easy to sign up. Loads of extra bonuses. Would definitely recommend ! the best roadside assistance even after I had organised my own transport from my broken down car to home they still called to offer a taxi to get me home. Now next time I'll know to wait and take up the offer. 10 stars if I could.
9 months ago
Emil Inoa
Told 90 minutes wait. Inclement weather. Fair enough. Roadside Assister turned up 15 minutes later. Sorted me and gave aftercare advice. Don't use this service often but love having it.
2 months ago
Doug Day
Great service, on Sunday morning I had a flat battery...
I called & the lady on the phone was so helpful, had help within about 20mins from lovely roadside guy. This also happened about 4 weeks ago in very trying circumstances & on that occasion i was also treated so caringly & promptly by all involved. I asked on Sunday if I should get a new battery & he said I should wait & see how I go so I thought that was great & honest too. So thankyou NRMA.
11 months ago
sot psev
Super fast and efficient. Back on the road in no time
2 months ago
Joe Bitter
Good people, quick response, good service.
2 months ago
Rosanne Pizzitola
Loosing quality but still better than others. Wagyu steak is not as good as before.
3 months ago
Lisa DeWitt
This mob's service gets steadily worse - mechanic didn't even know how to get into the battery assembly.
His advice was wrong, problem could have been fixed in hours. Instead my car was off the road for a week and unnecessarily cost me my holidays.
2 months ago
Sarah Leeanne
I've been an NRMA member for a long time. You can probably count on one hand the number of times I have needed their service but it's good to know they are there, just in case. A very good service.
6 months ago
Ben Bell
Charged me $200 for a call out fee for 10 minutes work. I'm in the wrong business.
1 month ago
Henger Ydrogo
Really friendly service, from the dispatcher to the service person. Waited about 2hrs with an SMS letting me know 30min out - this was at home, so waiting wasn't an issue. Battery replacement $204, a but more expensive than DIY but we're paying for the convenience here.
5 months ago
Joshua Foster
Always there in record time and are the most friendly helpful people you'll ever come across
4 months ago
Caleb Fischer
Assistance was fast, friendly, professional and informative. Would highly recommend!
4 months ago
Ronald Williams
The people who served me have been great and friendly than
Thanks for your service
4 months ago
Staci Jeffrey
Booked for flat tyre and the guy doesn't have tools to replace with spare tyre.
2 months ago
HILL ARK
Was quick fast and reliable service. Was very happy and didn't take long to come out.
5 months ago
Jennie Stinebaugh
excellent service, as a blue member, they arrive within 90 minutes, however were there within 45minutes! the only membership worth every cent, been a member for nearly 20 years!
6 months ago
Vanessa Sanchez
Service was honest, guy was really nice and helpful..
3 months ago
Cassidy Corcoran
They were very responsive. The call staff used a link to locate my car. Perfect
4 months ago
Jatin Patel
Awesome blokes the Nowra NRMA team! helped me sort my car ASAP
4 months ago
Diego Zas
I was stopped on Blacktown Road and the guy who come out was really helpfull he tried his hardest to get it going, but had to get the tow truck in the end..he was really nice...
6 months ago
Gary Rand
You're in trouble, these people come and help. Great service.
3 months ago
Kingsley He
Nasser is an outstanding technician with great customer service
2 months ago
Nan Ya
Very unhelpful-- I would encourage greater training for staff in additional assistance in call centers.
The mechanics that have helped change my tires are always very helpful.
6 months ago
Alexandra Pierna
Super helpful even though it was crazy busy holiday season, the NRMA is the best.
6 months ago
Amm M
DO NOT TAKE ROADSIDE ASSISTANCE WITH THIS COMPANY.
You will pay a premium price for a company that will make you pay first and not deliver any service.
We paid $500 for a windshield to be replaced, they canceled on us twice THE DAY OF repair. They wanted us to drive an hour and a half out of Sydney to get it replaced after a month of screwing us around.
Customer service was disgusting.
6 months ago
Elly Eufrasio
The operator whomst I was talking to was extremely unprofessional, extremely volitle and sounded as if he did not want to work here. Every time I wanted to ask a question he would be aggressive.
On top of that he recorded the issue incorrectly when I stated what the issue was. As the tow driver arrived, he stated he did not have the right training to tow the vehicle (not his fault) and the issue was incorrectly reported.
As the audio is recorded, please listen to what I had to say about my issues and how the operator responded.
Though every other service centre person was friendly but one worker put it off completely for me.
5 months ago
Robin Frye
Very efficient and relaxing. No stress, repair man George was polite as well as informative. In no time at all, I was back on the road.
7 months ago
Jeramie Sutherland
Waited 1 hr new battery put with no problems good service
4 months ago
