B&Q Acton
Home improvement store B&Q Acton, West 5 Centre, London W3 0RZ, United Kingdom:
220 reviews
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Address: West 5 Centre, London W3 0RZ, United Kingdom
Website: diy.com
Phone number: +44 330 123 9243
GPS coordinates
Latitude: 51.5255884Longitude: -0.2751242
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reviews
Dorothy Smith
Very bad customer service
3 months ago
danielle riley
Felt safe with all the signs for distancing
11 months ago
Casandra Lewis
Large well.stocked store and staff cheerful and helpful
10 months ago
Bryan Splane
Good service. everthing under one roof. No need to go anywhere else.
1 month ago
Scott Deffenbaugh
HAPPY with the 6ft xmas tree for 17 pounds
6 months ago
Nicole M
Friendly staff. Good stock
2 months ago
Overcome
Worst B&Q I've ever been to. I bought soil improver, which suppose to be in 3 for £10.00 offer. In the trade counter the discount does not work. I've been directed to the customer service counter. It take 45 minutes to buy few bags of compost. Well done B&Q!
6 months ago
Kevin Tillett
Very rude staff not helpful at all. Jayshree very rude
2 months ago
Rob Lawlis
Good choice home DIY items but pricey
9 months ago
Robert Kilanga
Nice staff and stocked up . ????
11 months ago
Zeiss Ultricht
Brilliant service from start to end, organised queuing, social distancing in place & really helpful staff, despite being super busy. Thank you (NHS worker) ????????
2 months ago
Sherri McCarthy
Extremely slow one person on the till and ECU halfway Up the aisle not the place for a fast shop
7 months ago
Bacon penguin
Never can find what I am looking for
7 months ago
Cris Lopez
Terrible atmosphere, staff unwilling to help and when I asked a question I got the reply..what you see is what you get...thats not good customer relations..
11 months ago
wyatt fedora
Nice and helpful staff, even in these difficult times
2 months ago
Amer Kundra
When for bonding and they didn't have Any was told had to order on line
11 months ago
Amberose Nolan
Couldn't find what I was looking for on this visit.
6 months ago
Jason Deemer
My lovely shop
7 months ago
Paulette Thomas
Usual low staff numbers so getting help is hard and lots of packets open and pieces missing so be careful when taking things off the shelf
11 months ago
Prank U
Bigger store and staff really helpful
11 months ago
Ali Burge
the worst service ever they offer you a discount and then they change there mind ... the managers are liars they take the staff and wisper to them saying dont give discounts !!! Never ever going there again
8 months ago
jossie oyoque
Staff are clearly not trained, no one ever knows anything!
9 months ago
Renee D
Friendly staff helped me find the things needed. All very civil with the covid restrictions in place.
3 weeks ago
Allyn Gaston
Awful. Queuing system yet the guy on the door let's people just walk in. Website shows stick.levelsnof items over 8p yet staff say 'we'll put it on shelves in 2 days'. One way system makes no sense and doesn't work. Shambles. Left the whole order in the end to go elsewhere.
1 month ago
Elizabeth G
On 3 occasions same online offered flower pots were out of stock.
8 months ago
Dave Neely
Good service.
7 months ago
Kolyo Kolev
I got there early in the morning and it wasn't busy and it was quick getting in, finding what I wanted and getting again.
2 months ago
Stanley Jones
I always come here for gardening items..great place to shop for DIY things..getting here is easy..but getting out to the main road can be a nightmare..avoid rush hours traffic if possible.
1 month ago
Chapito Lopez
Well stocked and organized distancing.
3 months ago
alexander sanchez
It's a nice big shop
9 months ago
Elizabeth Albert
I don't know what is happening with B&Q or actually what is going on with the staff in each B&Q I visited during a last couple of months. Do it yourself is accurately describes this chain because if you expecting a help from a staff, then you expecting too much. First of all, you have to find someone who is willing and able to help you (you know, a lunch, mobile or colleague's headache is more important than a customer) and then, if you are lucky, this person will help you to find what you need BUT, please never, really NEVER ask anything about this particular product, because this person is probably 40% from different department, 50% it's his/her first day here or 10% it's new product, or if you are really lucky, then this person will read everything from the box or pack including a country where this product was made. So I wish you good luck and don't forget before you walk in this shop, you have to Do It Yourself!!!!
4 months ago
Ridwan Hossain
Sort of staff.
1 month ago
J Brat
No help from the staff the management say due to Covit 19 they are not allowed to help lift heavy boxes to help a customer.
11 months ago
Jace Cowman
Lots of products and social distancing controls.
7 months ago
Vickie Walker
Rude staff
2 months ago
Thomas Green
Not a pet friendly place. I went for garden supplies, not much variety.
3 weeks ago
Brendon Griffis
Good place
4 months ago
John Leforge
Usual b and q
2 months ago
Mark Pelc
Not a lot of customers today
5 months ago
Isabella Lane
Great place and the staff are really good on advice
1 month ago
Michelle Mccrae
Great plants
5 months ago
R M
Excellent service and excellent BBQ (last year’s stock) for £75!
4 months ago
tracy reinson
Attentive and friendly staff
7 months ago
Andr Pas
Very disappointed with the setup. B&q slough is far better managed.
1 month ago
Bri Jamshidi
Good selection, well stocked
1 month ago
Arsh Balqees
Had the covid19 safety inplace
1 day ago
Renu Adhikari
I was able to find what I wanted.
6 days ago
Jeyi Mathi
Excellent customer service 10 out of 10
11 months ago
VACHAKAN Alwanjyan
Easy to access
8 months ago
veena krishnan
????
7 months ago
