Chinese Visa Application Service Centre
Government office Chinese Visa Application Service Centre, 12 Old Jewry, London EC2R 8DU, United Kingdom:
149 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 12 Old Jewry, London EC2R 8DU, United Kingdom
Website: visaforchina.org
Phone number: +44 20 7776 7888
GPS coordinates
Latitude: 51.5144871Longitude: -0.0906751
Location on the map
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reviews
Gillian Johnson
great experience ! and very professional agents
9 months ago
Nitika Bansal
Im from Birmingham I went to the Centre because I wanted them to check my application and send it off. They said 99% that it would be approved. I booked my ticket and everything .They did not approve my visa 3 times. Every 3 times they would tell me to apply for a different visa when ever I got to the Centre. They don't call or email you to tell you that they need more documents ect. They don't even answer their phone so you can't even get in touch with them. I had to pay for the fee to get my passport back without the visa. The staff had bad attitudes and was not giving any helps or support at all. The guy that was helping me was texting on his phone. I am still in shocked and so disappointed.
10 months ago
Cam Tobin
Website is not WORKING so impossible to book an appointment.
Called first thing in the morning exactly at 9 am and was on the phone for 2 hours 5 minutes and 33 seconds until I gave up.
You cannot use the website and also no one answers your call.
They are either understaffed or people aren't doing their job.
It's outrageously bad.
5 months ago
Bryant Pierce
I went there to get my visa, and the experience was very good. I think it's because I read ALL their requirements about visa appliation and booked an appointment to be interviewed as well. Someone on google review said they did not know they need to have an appointment, I can only just say they didn't read the website carefully enough.
The visa centre was big and spacious and with a toilet and a disabled lift to enter such toliet as well.
The receptionist was ok and good at what she is doing, she asked for my name to allow me to enter and giving me a number to be called, and there's nothing wrong with it.
inside there were plenty of seats and internet access for emails and a photocopier and a photo booth, although you would have to pay, but hey they even thought about these for you, and it's your responsibility to check and go visa applying.
After sitting there for 5 mins my number was called, and a nice Chinese officer interviewed me, and checked all my docs. Becuase I prepared ALL, there's no much talkingat all, and after another 5 mins, he told me my visa was granted.
My suggestion for you is that READ their website, prepare ALL docs and they are not tricking you or trying to put you down for fun.....
In fact, I found the total experice to be very efficient, and straightforward.
7 months ago
Bobby West
Very friendly and helpful people.
4 months ago
Angel Ramirez
Only been once, but first application went quite smoothly. Was seen within my time slot and the staff was friendly.
6 months ago
Kimalida Allen
Ridicolous. They leave the answering machine saying "your call is very important to us" but then no one answers...Never!
5 months ago
Brent Kaiser
poor service was trying to speak to adviser was on the line for 30 mins on the phone nobody pick the phone terrible service
9 months ago
Shree Pooja
Ok the visa isn't cheap but the process is quick and simple.
Sent mine and my wife's passports off on the Monday, they were received on the Tuesday. Tuesday evening lying in bed she realised she needs hers for a weekend trip on Friday, oh.
Called them first thing on Wednesday morning and they sorted the visa out and made it available for collection with no appointmeepnt needed first thing Friday morning.
A pleasure to deal with, seriously good customer service.
4 weeks ago
Billy Johnson
I’ve been more stressed out applying for a visa here in the 2-3 hours I was there, than during my entire exam season. Also, no point in calling, they’ll never pick up the phone
5 months ago
Richard Beleutz
A very well oiled machine, friendly and efficient.
7 months ago
Kenneth Butler
I find very disapointed. Because. We are nearly turn up 2 times a year. Every time the term and conditions change. And couldn't fined from Web site. The staff whom serving in the windows had bad atitues and not give any helps. I don't know what sort of training the staff have been given but it is not good enough especially has people wish to visit China and you would think that the staff are helpfully
The copies machine I think is daylight robbery are £1 a copy .different staff give different information which is very confusing
4 weeks ago
Jarek Tichovsky
If you look for transit visa information don't waste your time here. It's true getting a Chinese visa is frustrating. Emails not answered even after weeks. Contact by phone nigh impossible, low quality menu recording, difficult to follow. And if you choose to go directly to the centre you get vague information and tell you to try calling again.
4 months ago
LHarbit
Worst service, it says passport collection its until 4pm but at 3:50 they are already closed
5 months ago
Valentinami Gorbacheva
Long waiting times and absolutely appalling customer service. They treat you like dirt and are very rude....
4 months ago
Angie McDonough
Standard tourist visa for a few days passing through. Phone message says you can turn up and queue and website doesnt specify you need am appointment....however when you get here the staff insist on an appointment. Round two...application filled out and instructions followed. What they dont tell you is they need photocopies and print outs and you have to have change to get them. Cue much confusion (some things you need double copies of but of course they dont tell you that!) Overall very shambolic process, really disorganised so can understand the other bad reviews!! Its not complicated give people a list of documents to bring with them.
6 months ago
Charlotte Smitherman
They dont answer the bloody phone! Absolute disgrace. Wish i never sent my passport here.
9 months ago
Photomate
With this customer service and no one picking up the phone, actually I'm not sure they trying to encourage people to visit China or put them off?
1 month ago
Gerald Heaverlo
My application got to them on Friday and they Emailed me then saying that my booking confirmation (through AirBnB) wasn't good enough, so I emailed them back straight away asking what exactly they wanted, along with the hostel invoice. They then emailed back at 3pm on monday saying that wasn't good enough, so i emailed back with the AirBnB invoice and tried to call them. It got to 4pm when they closed and I still couldn't get through, so I called the following day (today) after not getting a response. After 1hr 35 mins on hold without getting through to a single person, they decided to cancel the call and hang up on me. They now have ny passport and it's 11 days till my flight. An absolute joke!
5 months ago
Marc L
The staff inside the window was so so rude, as a Chinese myself, I was very embarrassed to see a Chinese staff member acted in that manner towards customers, they are the ambassadors for China and the services is not reflecting China as a friendly and welcoming country.
1 month ago
Harold Tiedemann
You need an appointment and still takes a while, but once done the collection downstairs is quite quick. Bring coins to print and photocopy last minute support in docs.
1 month ago
Scotty Hilliard
simply the rudest people I met for the year I stayed in UK.
give you the idea of how typical chinese government officers treat people when they have power.
I hope I'll never need to go there again in my life...
7 months ago
Leroy Burton
great service, fast and efficient !
1 month ago
Gloria Whitford
Extremely rude and unhelpful front desk.
I emailed and called them for questions and got no reply. Then, I went to the visa center and they did not help me at all, it seemed like they really didn't care.
7 months ago
Karla Traficante
Expect to wait an hour from your appointment to submit your application. Collection is much quicker though.
7 months ago
Jacqueline Posey
They have make it so difficult to get a visa now, the form filling process is so complex, poor website poor service slow process not goood, why?
1 month ago
Andrew Campbell
The worst experience I have ever had in my life.
5 months ago
David Stevens
Very helpful, friendly staff and a quick efficient service. All in all totally painless.
11 months ago
Ashar khan
Friendly and helpful staff, decent waiting time.
5 months ago
Michael Frieden
Rude staff, completely inflexible; did not advice of change in visa requirements resulting in spending £450 extra for visas I didn’t need
5 months ago
Candice Hernandez
Can’t believe it happened to me today as I’m spend 1hour and 28 minuets and 24 second to waiting for NEXT AVAILABLE AGENT but I have never been an long long long waiting experience like today in my whole life . Anyone of visa center can explain what happening to your visa center ???????????????????????????
4 months ago
Ryan Salem
Very quick and efficient. I sent my passport by mail with application documents and I got it back in a week with the visa on it.
6 months ago
David Heck
Feels like a busy train station with all trains delayed/cancelled for the day.
5 months ago
Ashneet Lalli
Beast
1 month ago
Ric Fahle
Staff being very rude to Chinese.
6 months ago
Krishna Murthy
Very good
10 months ago
Tracy McLaughlin
Try Taiwan, no visa needed, free people, real China.
7 months ago
Jennifer Sheedy
I can only pray that this is not reflective on what it is like in China or I am in for one horrible trip. What is the point of appointments here? I have been waiting an hour and a half and there are still 20 people ahead of me. Unbelievably bad.
3 months ago
Pedro Saavedra
Applied for the new 5 year multiple tourist visa and got a one entry threree month visa, was the person sleeping when they processed it?
1 month ago
Chaya Merzdov
Unkind and rude. I hope it was just my case.
7 months ago
Isa Shamsadov
Rude staff and quite frankly insulting receptionist - I asked her to repeat something I didn't hear it properly and she shouted at me!
6 months ago
oskaras sereika
They keep you waiting for ages even with an appointment
10 months ago
Peter Sheldon
Almost indescribably bad.
5 months ago
Greta Pettit
no answer no answer no answer. "we value your call" no, you don't!
4 weeks ago
Jim DiPrima
Extremely difficult to get in touch with them, phone lines constantly engaged and weeks to reply to emails, if at all.
5 months ago
Matthew Powell
One of the most painful processes ever. It deserves no stars at all. Staff are unhelpful (actually rude most of the time). Make sure you bring with you appointment reference number (receptionist refused to look by the name in the list) and loose coins as they will charge you for printing and photocopies - you need copy of flight reservation, hotels and passport. Regretted the stopover to Beijing after this experience
6 months ago
Julie Phillips
Staff very rude
4 weeks ago
Cody Crawford
管理混乱… 我的预约时间是下午13:30，我13:25到达，发现排队的人数大约有70人，等到14:40才拿到号。期间还有工作人员把后面的人带到21号窗口插队办理。一个字，“差”！
5 months ago
Steven Carter
非常不错 很高效 期待中国旅行
4 months ago
