Smilepod Soho
Dental clinic Smilepod Soho, 56 Poland St, London W1F 7NN, United Kingdom:
98 reviews
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Address: 56 Poland St, London W1F 7NN, United Kingdom
Website: smilepod.co.uk
Phone number: +44 20 7836 6866
GPS coordinates
Latitude: 51.5139717Longitude: -0.1366885
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reviews
Ratchet
Really impressed with the service here, I booked an emergency appointment because of a chipped tooth and they sorted it out quickly and to a high standard. Would recommend.
3 months ago
Tom DiGiacomo
The vibe that I felt as soon as I entered the practice was so amazing! I can't stop smiling now! The dentist that I had was so gentle and explained every procedure she did. Thank you!
2 weeks ago
Austin Martinez
Smilepod soho dental clinic offers great service and does a fantastic job!
6 months ago
Anita Cappalla
Beautiful practice, convenient location and wonderful staff!
I’ve recommended my friends and received a bonus too!
8 months ago
Dann Kane
I love the Smilepod chain because it's easy to book (everything is online) and the service is professional. Bookings are quick but thorough. I usually come in my lunch break. You get in on time and you're out on time (usually 30 mins). The hygiene cleanings are over quickly - and somehow they never seem to hurt. Highly recommend them.
6 months ago
Charles Beach
Christina was incredibly nice and honest. Big bonus points for not upselling me on an unnecessary professional clean.
Would give 5 stars but the website sent me the password I signed up with in clear text in an email which is highly unprofessional. Would arrange an appointment via phone next time.
2 weeks ago
Kim Lambe
I underwent Invisalign to straighten my teeth with Dr Nkansah at Smilepod. I can’t recommend Smilepod and Dr Nkansah enough. The service from start to finish has been excellent. All staff are friendly, helpful and understanding, as well as knowledgeable and able to provide sound advice. It was easy to book appointments, and availability was always good. I have been very impressed by the results of Invisalign – after hating my teeth for years I am finally happy to smile. The aligners take some getting used to, but you quickly get into a comfortable routine. Top marks all round.
3 months ago
Jessefa Murphy
Great dentist and services. 100% recommend!
3 months ago
David Mayton
Really friendly staff and fantastic service. I've had 2 hygenist appointments and both excellent. I left my last dentist and so glad I moved here, such a great place!!! Thank you Smilepod :)
3 months ago
Candice Hernandez
I had a couple of appointments at Smilepod in Soho with Dr. Stephen Nkansah in May of this year - for a general check-up and teeth whitening. I hadn't been to the dentist for a few years (and had never had whitening) so was naturally apprehensive but he and his assistants made me feel at ease throughout. Dr. Nkansah was able to fit me in at relatively short notice; in the first appointment he took a mould of my teeth and then a week later I returned to receive the actual kit used for whitening. He gave me very clear instructions on how to apply the whitening gel each day, and within 2 weeks of using it I was very happy with the results. Both appointments lasted under half an hour and the whole process was seamless overall. Would highly recommend both Smilepod and Dr. Nkansah and will definitely be going back!
2 months ago
chanee nelson
Have a perfect smile, healthy gum & teeth :) I visited Smilepod approximately a year ago. When I went there first I had trouble with my gum. I was a little scared at the first time, because generally I do not like to go to the dentist.
I had a really good impression after the first visit. Everyone was nice, friendly and expert.
They explained me all about the mouth hygiene and those important steps, what I would need to take in order to have my gum and teeth healed.
I like going there and I don't have the ''I am scared from the dentist'' feeling anymore.
Thank you all in the Soho Studio :) See you next time :)
8 months ago
Dasha Shevchenko
I've had my treatment today here at Smilepod Soho and I had an amazing time. Didn't feel like I was at the dentist at all. Very easy to book an appointment and the staff are very frendly and welcoming. My dentist Jimena has done a flawless job with her assistant Diana. Very nice experience, I can only recommend it!
4 months ago
Jeyi Mathi
I had the Smilepod famous High Gloss Diamond Polish teeth cleaning and polish treatment. It’s was just perfect. Angi the hygienist was very professional, she described what was happening and was very gentle.
My teeth now look cleaner and feel healthier and I would recommend.
Easy to find and very convenient in Poland St near Pret and the New Ivy Resturant.
8 months ago
Eric Stevens
Very efficient and very professional. I like the fact that it never hurts, and Cris my dentist knows how to listen to patients, something rare on NHS. As well as Angie the receptionist, makes the premises very inviting by her good and welcoming personality.
3 months ago
Thabitha Ramashala
I had my Invisalign treatment done at Smilepod’s Soho branch over the last 8 months. The treatment itself was fantastic, much quicker than I anticipated to correct the teeth I was most unhappy with. It is straightforward and painless (just the occasional tightness when you first put in new aligners). Some dedication is required in regularly brushing the aligners and your own teeth, taking care with what you eat/drink, and you will be required to visit the dentist fairly regularly so for those with non flexible working hours best to let your employee know in advance.
The team at Smilepod were also amazing through the whole treatment. Dr Stephen, Victoria and Diana were always friendly, attentive and accommodating. The process is clearly explained at each stage and you are made to feel comfortable always although none of the procedures feel invasive or scary.
It is absolutely worthwhile, I can now smile confidently and am comfortable having my photo taken where before I could only be photograhed from my ‘good side’. Thank you!!
8 months ago
NYC Residence
The entire team here at Smilepod soho are fantastic. Angi on the front desk is friendly and welcoming and my dentist Cristina is highly professional and excellent at her job, always ensuring my teeth are well looked after and dispensing very sound advice (without trying to constantly get you to have extra services like other places). Would not go anywhere else!
6 months ago
Michael Kostboth
I had a diamond polish treatment for teeth on Soho branch last week everything turned wrong and I am still feel unhappy my gum bleeding etc etc Dentist who did it was clearly not interested about this treatment may be she had a bad day...
I wasn't asked about the state of my teeth or sensitivity. I mentioned that I got a particularly sensitive tooth, but doctor wasn't interested in what I had to say and proceeded with the treatment. She prodded the gum and it caused a painful shock so when I cowered in pain and mentioned about trying not to touch that area - she reminded me to "say please" .
I feel this is incredibly unprofessional and utterly patronising, esp. Since I visited this place based on recommendation.
Afterwards doctor wasn't interested in delivering a friendly service and rushed through the treatment which at this point is not worth the 89£ whatsoever. I wasn't even shown the result, the rest of the treatment was done in silence, none of the steps were described to me , heaven only knows if I even had it completed.
I would never return and definitely would not recomend this place to anybody
4 months ago
Fatme Sheahen
Very good service but after sending an e-mail with my problem and talking to reception over the phone to explain them I was booked for an appointment with the dentist instead of the orthodontist and she couldn't help me with that I was asked to pay full price for the consultation and I deposit for the second one with the correct doctor.
2 consultations and 2 payments after explaining my problem over the phone and by e-mail.
I paid without complain because the attention was good by the Dentist and she was honest that she couldn't help with that but after I arrived home I realize that paying for 2 consultations when I did my best to explain my problem it wasn't the right think.
4 months ago
david eckes
Good service, friendly and approachable.
1 month ago
Ty Stallard
Really impressed with the treatment I received; literally like I had new teeth. Friendly dentist too.
1 week ago
Devin Pittman
Great service, thorough job on my teeth hygiene. Went through a presentation at the end to educate on importance of good dental care.
4 months ago
Ben Tyree
I wanted to treat myself to a High Class Diamond Polish Hygiene treatment which I had done several times elsewhere. Most of the time was spent descaling my teeth which required minimal work because my dentist does this every 6 months for £20.60 as part of my check-up. The so- called Air Flow polish was greatly inferior than anything I had done before and whereas I normally get my face covered with the powder which invariably splashes everywhere. On this occasion it was so "watered down" that I could hardly taste the stuff. The employees were nice enough but this was a total waste of money. I paid £75 for the treatment. A total rip off!!!
9 months ago
Brad VanSpriell
I booked a Smilepod Diamond Polish and the dentist finished everything half hour early. My teeth felt cleaner but it was just an ordinary teeth cleaning after all
9 months ago
Carol Ross
Great dentist - not the cheapest but you get what you pay for
7 months ago
J Essig
I'm very happy with the standard of teeth cleaning provided, as well as appointments being on time and easy to book. Very friendly staff team as well.
5 months ago
Eva Isam
minimal distress caused by the dentist (dr vera), who is also very skilled and patient.
friendly staff who are helpful and polite.
7 months ago
Laura Halahan
Friendly and reliable staff, very efficient
5 months ago
Mitch
Torture. Unable to eat hard foods for 6 months after a simple clean and I had good teeth before! He filed my teeth down painfully, so they look like I ground them myself, chipped and crazed them by applying pressure, misshaped them so there are now large gaps between them, food catches where it never did, sensitivity is a problem now. I have had repeated toothache since suggesting the tiny holes I felt him drill have remained unfilled. In every location he shoved his finger, including down my throat, having asked me about STDs (I had no reason to suspect exposure to HPV as I told him) small bumps have appeared consistent with HPV- none of which were there before this appointment and they took some time to become visible. HPV is linked to and possibly a prerequisite for mouth cancer and the private specialist I have had to see as a result recommends surgery to remove them, which carries the risk of damage to the throats and vocal chords. The enamel was apparently affected and required remedial treatment according to another dentist. 3 dentists were unable to examine my teeth throughly enough afterwards to determine the damage done because my mouth had been left too painful to allow them to do so. My teeth no longer look as they did.
Update: SmilePod seem to be confused- I emailed and called repeatedly with no satisfactory response from them. If it were possible to give less than a single star, I would have done. I also contacted the Dental Complaints Service and the General Dental Council. An irresponsible, unprofessional and frankly destructive company: avoid unless you want your teeth and Health destroyed.
6 months ago
Victor Smog
Very professional staff. The doctor was friendly and provided me with valuable information.
7 months ago
joe marotz
Very uncomplicated and professional.
You will get what you expected and paid for.
6 months ago
Shawpon Raj
Zara was professional and left me feeling happy with the service.
8 months ago
Brady Reed
Great Dentist. Very Friendly and patient
2 months ago
alma canchola
I felt really messed around regarding a root canal. The dentist told me I might need one and to come back in 3 weeks. I went back and she said I needed to wait longer, AFTER she had injected my mouth! I said it was a waste of my time and I was already numb so to please check and after having a temnporary filling drilled for the second time she said I probably would need one. Nothing seems to work well in the surgery. It always felt like Faulty Towers with nurses running in and out trying to get the computers working and find equiptment which isn't relaxing when you are laying with your mouth open! In the end I decided I couldn't go back again and go through more unclear information, money and stress so went to the Covent Garden dental practice where they gave me my root canal there and then that day in an incredibly professional, fast, kind and reassuring manner. For a fraction of the price! Take your money elsewhere.
5 months ago
Justin Rice
Italo is a great dentist, the location is good and the recepcionist is very friendly too.
9 months ago
A Chrans
Brilliant! Ana Marie is the best :) x
10 months ago
Lanae Reynolds
Excellent service, a really thorough clean and really friendly staff. This is my second visit and I will continue
2 weeks ago
Steeler Chuma
Central location and easy to book. I'm very happy with the clean and polish as it removed some stubborn stains on my teeth.
2 weeks ago
Matthew Busse
Very experience, wonderful dentist
3 months ago
Sharon Storie
Wonderful service and reassuring practice and professionalism
9 months ago
Migel Kams
Excellent service and modern facilities.
9 months ago
Achilles Hansen
Extremely pleased with today's clean and polish, I'll be back!
4 months ago
Derek Kurtz
Perfect. Nice and professional.
5 months ago
Kim Liimatainen
Artist dentist :)
3 months ago
willsketches music
Really efficient, professional reasonably priced service
9 months ago
Lynard Martin
friendly and professional
9 months ago
Aaron Ruyle
Great practice, friendly staff and very professional
9 months ago
Valentina Carlot
Efficient and high quality service
7 months ago
Nick Talarico
Very professional, friendly, educational, and efficient
7 months ago
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