Bought By Many
Financial institution Bought By Many, 1-10 Summers St, London EC1R 5BD, United Kingdom:
220 reviews
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Address: 1-10 Summers St, London EC1R 5BD, United Kingdom
Website: boughtbymany.com
Phone number: +44 345 340 4090
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Latitude: 51.5225939Longitude: -0.1095014
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reviews
Amrit Sinha
After I applied for Bought by Many I was quite anxious as I didn't know what exactly the insurance policy covered my cat but, after talking to their customer support they helped me and taking their time to tell me every detail of the …
3 weeks ago
ibrahim ahmed
Just gone ahead with them. Spoke to 2 different people now and been very helpful. Everything was explained in great details. I have never had to claim and hope I will never have to. Their price was very competitive. I took the complete cover with £15k/year/pet for my 2 dogs and 1 cat - £80/month .
2 months ago
Debra Nix
So easy - I submitted my claim on 8 April that was acknowledged by text @20:43 & explained the process that would follow & timescale. This was followed shortly after with a further text advising they had asked my vet for necessary …
1 month ago
Fernando Ferreira
It was so easy to claim online and upload receipted. The money was with me quickly despite an alert that it may take a few weeks. I have excess free insurance and it is brilliant. The vet chat service that is included is also great.
1 month ago
Cody McKinney
Alfie, my Toy Poodle, hasn't been with BBM for very long, just a couple of Months. He unfortunately, in the 2nd month, became ill with the odd seizure. He had to have some bloods taken and some tests. I completed the snap claim online and …
1 week ago
Michael Inouye
Really impressed with the service of this insurance company. I have made a couple of claims and both times they have dealt with it quickly, usually within a couple of weeks.
Would highly recommend it.
2 weeks ago
RICHARD GIUSTO
Really easy to set up and select the level of coverage based on yours and your pets needs. Competitive prices and everything included in the cover is listed up front and clearly with no hidden fees or small print.
2 weeks ago
Brooke Buckland
We've purchased our Bought By Many plan for our dog around 6 months ago and have been extremely impressed with every aspect of their offering. From comparing the policies, to the free virtual vet appointments and most recently the claim …
1 month ago
Kevin Nham
Simple wording. Competitive prices. More tailored cover rather than generic. Friendly customer service
3 weeks ago
Mark C
Recently submitted a claim for my dog which was dealt with quickly and without any fuss. I am pleased with the outcome and happy I chose ' Bought By Many!' I was nervous about making the claim as I thought it would be a long drawn out process, it wasn't so I am very impressed...Thank you.
3 weeks ago
Amita Daniel
The site was simple to use. The quote was high but normal for difficult little animals like cavies. When I needed to speak to customer service as I made an error on my form the young lady who sorted the matter quickly was polite, intelligent and charming. A good experience.
3 weeks ago
Fox Luu
Let down.
I switched from another well known pet insurer as their policy didn’t cover much but was expensive. Bought By Many were recommended to me and after doing research into them they appear on the surface to offer great cover at …
1 month ago
Ben Lord
Dealt with previous Insurance for dog very well. Now setting up for new dog. So easy to do & I believe very trustworthy.
2 weeks ago
Nyan Josh
Your agent and customer care person Natalie was very good. She knew all the products and explained each one that was relevant to my enquiry. She went through them with me and settled any queries that I might have had. I bought the premier …
2 months ago
Nishi Manek
Would 100% recommend bought by many for pet insurance. We have had to make 3 claims this year with our Husky & they paid out promptly with no issues! I am fully expecting my premium to go up considerably in April when it is up for renewal …
1 month ago
Pauline Naqvi
This is a quetion for everyone who rated 5 stars and left a good review.
Would you be able to let us know if you had any claim and how was it settled? How long did it take? How many messages you received asking for the same information …
1 month ago
Agustin Baio
Really impressed with Bought by many! Claimed for some testing of my pup. Claim resolved within 4 days of opening. They even contacted my vets and reimbursed me the whole amount for the condition we claimed for. Excellent, easy, speedy service. Highly recommend!
2 months ago
Jim Doyle
Not much to say at the moment, I have always said you can never truly give feedback on insurance till you've unfortunately had a claim, but Bought By Many certainty seem the favourite and I have almost completed my first year with them, renewal price is £4.63 a month cheaper, a saving is always a bonus right!
2 weeks ago
Ev Ruch
I 100% recommend Bought By Many for pet insurance! They are so fast and helpful and have covered everything from surgery to physio to medications for my dog. It's also really easy to claim on their website and I have had claims approved and paid back to me in as little as one day in some instances! Best service on the market hands down.
3 months ago
Scott Brady
Been waiting 2 months for them to settle a claim after our family pet passed away, I am still waiting for what should be a very simple payout with all invoices and proof's provided 4 months ago
2 weeks ago
green kitty
I was informed of every step that was being taken.
I really appreciate this as I didn't have to keep contacting BBM for updates.
My claim was delt with rally quickly too.
3 weeks ago
Judith Noameshie
Absolutely the worst service I have come across. No empathy showing to the financial struggle I am currently going through. I have tired to deal with customer service agents and today had a so called manger today but he was completely …
1 month ago
Izabelle
Extremely easy to use, very competitive pricing, far better cover than my existing policy
2 weeks ago
Virginia Sugiura
Your home screen completely offered the products tailored made for my dog Pippa especially the option of getting insurance for preexisting conditions. The conditions were clear especially about how the insurer decided if a condition …
3 months ago
Bren Redhead
Absolutely brilliant team, friendly informative, cannot recommended highly enough.
2 weeks ago
Mukund Patel
Extraordinary quick process from start to finish.
I used several different insurance companies for my last dog. It was never this easy and actually getting the cash in the bank could take months.
I would certainly recommend your company.
3 months ago
Jason Elliott
I thought the service was quick and straightforward with no hidden fine print. I also loved the fact that by paying a little more each month that I could choose a lower excess payment amount for each claim, something which I feel was very …
3 months ago
Alina Kovtun
Our dog was recently very unwell, very unexpectedly. She had to be admitted to hospital for a considerable period. BBM handled our claim in a very efficient manor, keeping us updated throughout the process. They liaised directly with our vet, which took the stress away from us at this difficult time.
2 weeks ago
Deepak Kumar
Easy to use.
Straight forward and affordable price.
Best quote I received and able to get a joint policy...well happy
3 weeks ago
Neal Martin
I insured my frenchie through this company with the money back option. I lost my job due to covid and after 10 months had to cancel the insurance and had never used it. They wouldn't give me back the money due, as I hadn't paid for the full 12 months. Day light robbery but I don't expect much more from an insurance company.
2 weeks ago
Nicolas Louviot
Simple, quick and efficient to purchase. Recommended by a family member who's recommendation was spot on.
2 weeks ago
Joshua Bullock
It was so easy to make a claim, just a few clicks online. I wasn't sure if I had a valid claim but as it was so easy to claim I thought I'd try and see what happened. Somebody called me and was very nice and seemed to really care, not just …
2 months ago
Mark Palomino
Website easy to use. Price amazing. Cover exceptional.
2 weeks ago
Remo Carbetta
Best pet insurer so easy very quickly paid out to vet no problems at all. All 6 of my cats are insured with these I know I have total peace of mind if any need help
1 month ago
Luke Haruki
I don't know how you can justify your huge price increases. When I joined your prices were very reasonable but after the first year of not making a claim it went up nearly 50%....I should have just left then. Now in to my second year it has …
1 month ago
Sarah Edwards
This is the best insurance I have ever had absolutely amazing.
I phoned made my claim the following day I was sent an email advising all relevant info received and claim except 2 days later claim was payed.
Great customer service all round 1st class service.
4 months ago
Charles Giles
took care of pretty much the whole claim process once we'd made the initial claim. Claim sorted within 3 weeks and BBM dealt directly with the vet. Claim paid directly into the account that my DD comes from.
Pretty much a perfect experience
3 months ago
TALHA AHMED
I would definitely recommend Bought By Many- and I have already recommended them to people on fb , friends and family . Quick and easy set -up , great online support hassle free if you need to claim brilliant insurance company. Many thanks Bought By Many I am so glad I chose you well done excellent work ***
1 month ago
Nicolle Grassl
Paid on time and in full with no quibbles. More than happy and many thanks for the support you have given us and our poor little Boris.
1 month ago
Neeta Karani
After having to put a claim in on both my kittens the people I spoke to on the phone were amazing and friendly.
Excellent customer service.
1 month ago
Joanna McKinney
Excellent service. Great communication and extremely easy to make a claim online. Would highly recommend Bought By Many. Good to know that this is one thing you don't have to worry about when you already have a poorly pet.
2 months ago
Nick Boxter
Thank you for your prompt response to our claim, quick and professional.
excellent service, simple to claim process, from start to finish.
1 month ago
Teri Pate
It's is simply the best pet insurance out there. My cat was poisoned and BBM took all the financial worry from me as I concentrated on praying he would survive. He didn't. I still got to say goodbye and have his ashes.
4 weeks ago
Brijesh Ratanpara
It was a straightforward process to make a claim. I was kept updated with text messages.
I have spoken to representatives on the phone a couple of times and very satisfied with the customer service they provide.
2 months ago
Holyoke Hummus
Very good communication throughout the process. Made the process very easy to follow. Easy to keep in touch. I never give 5 stars.
2 months ago
Bert Brook
I was very worried about finding insurance for my beloved dog, who I adopted from a family member. She was old and had no prior vet history since she was a puppy (much to my dismay). This company managed to insure my dog when others …
2 months ago
Erika Alfaro
Bought By Many have been supportive by phone and on line with my recent claim. They agreed to pay my Vets directly as I'm currently on Universal Credit. They answered my questions promptly and with understanding.
2 months ago
WG Studios
Our last dog had HGE for over 4 years, which cost a small fortune in vet bills without success. We discovered raw meat foods and the problem was solved. Ten years later he reached the end of life, having had no claims since WE found the …
2 months ago
Jesse B
Absolutely brilliant, easy form to fill out, all online. Quick response and settlement with money transferred to my account. I would have no hesitation recommending Bought By Many to anyone looking for Pet Insurance.
4 months ago
Hamada
Staff very friendly and eager to please
Kept fully informed in regards to my recent claim
Frequently sent emails
4 weeks ago
