Bought By Many
Financial institution Bought By Many, 1-10 Summers St, London EC1R 5BD, United Kingdom:
220 reviews
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Address: 1-10 Summers St, London EC1R 5BD, United Kingdom
Website: boughtbymany.com
Phone number: +44 345 340 4090
GPS coordinates
Latitude: 51.5225939Longitude: -0.1095014
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reviews
Eduar Barahona
They did everything well except I couldn't submit my claim via my tablet and had to phone it in to BBM which was easy and no problem.
1 month ago
Chris Townsend
Easy to use - Good Service!
1 month ago
Anastasia TRACI
Because the support via the video call with the vet on the first instance was available and positive.
1 month ago
Tonya Gregoriades
Did claim over phone. Lady very helpful & polite. Took all the details to process claim. Claim paid out immediately I was informed claim had been agreed.
8 months ago
Willie Coleman
The website was easy to follow and the service qiuck and seamless. Bought By many came highly recomended to us and so far so good.
4 months ago
Madi Speakman
It an excellent service and to date there's nothing more to do, you take full account and are excellent in contacting the vet involved but also keeping us informed of all the steps so I wouldn't change anything well done all of you.
5 months ago
Andrew torres
Straight forward form. Clear explanation of what was covered by this policy and what wasn't. Reasonably priced.
6 months ago
Rick Benoit
Used this company for 2 years and couldn't rate them higher. 3 incidents of our dog requiring treatment, each time the claim has been paid out hassle free!
5 months ago
Charles Johnson
Best pet insurance company around, so empathetic and understanding. A huge thank you to bethany for being lovely and helpful today. When your pet is poorly all you need is people like this. Thank you.
9 months ago
paull obrien
Appalling.. Iv requested data from my account and no updates and they surprisingly they cant find it... will never use again and never recommend. What a waste of money
2 months ago
Norma Mena
Easy access and control of the web page, easy to understand and a discount too , a really good deal for our 4 pets
5 months ago
Rick Franco
Absolute waste of money insurance. This company is a complete joke. They want you to pay for the Operation because they cant pre approve anything even with the evidence from the vets. They will make you wait 5weeks to Approve it or not …
9 months ago
Mamie Wills
Do Not Trust This Company!
I decided to take out pet insurance with them after researching all the major companies. After looking at all the options on offer with them for my 2 dogs and a online chat with a member of customer service at …
11 months ago
beverly norris
Really simple website with good quote saving, adjustment and linked emails. Also easily contacted by phone to apply retrospectively for a new customer offer that were had missed out on and customer service team obliged. Happy new customer.
9 months ago
danish mohammed
I found them to be excellent from start to finish. I was kept advised by e mail with regard to their receipt of claim, progress being made, delay caused by Veterinary practice and great assistance from Amy in their customer service team. I …
8 months ago
Laughing Monkey
Staff couldn't be more helpful there. I needed a policy that was quick and easy to set up and exotic ticked all the boxes. I needed to change one of my small fur babies on the policy as one of my chinchillas had passed away and exotic helped me put my new chinchilla it.
7 months ago
Brenda Rodgers
It was so simple and easy, plus it is by far the best value
4 months ago
Laura Villafane
I've been a client of Bought By Many since April. My puppy had some severe issues, and every single time has been easy, and fast to claim. Even when the vet claimed for us, we had no issues, and nothing extra was charged. I would definitely …
4 months ago
Dwayne Burgan
Amazing quick and super simple online claim system by Bought By Many. Only took 6 days from filling in the simple online form to the money being in my bank account! Excellent service.
6 months ago
Kyle Doherty
I have been recommending Bought By Many to everyone with pets for the last three years that my dog has been insured with them. Each year, the premium has risen by a few pounds, but this year it has increased by 28% (with just one minor …
7 months ago
Ashleigh Justin
BBM have made the claim process so easy online, the system finds your vet and seems to immediately e mail them for info. The claim was settled within 3 weeks which surpassed my expectation's.
4 months ago
Ay na
Easy to set up the account, easy to find the best suitable insurance
4 months ago
Tom M
Very mixed experience. Have now been with BoughtByMany for a few years now and have even recommended them to friends & family, as it was easy to set up and they have responded promptly in the past.
HOWEVER, I have just had my renewal …
7 months ago
Clay McCown
So happy with my claiming experience. Made a claim online using their online form. And after that there was nothing else I needed to do. I've just received an email today saying it's all been approved. I submitted the form 6th of September …
9 months ago
Brianna Nikolic
My payments have gone up by around 25%!!!! They wont do anything about it but said if I want to bring the cost down then change my plan to a lower cover! Disgusting considering the amount Ive paid you over my time with BBM. No care for customers just money money money.
3 months ago
Jack Niclsin
I would give 6 stars if I could!
Quick and easy snap claim and amazingly fast decision+payment. BoughByMany is one of the few things I didn't regret faying for in my life.
Unfortunately my stressed cat needs quite a lot of vet visits, but …
9 months ago
Erika Freedman
Very simple online booking. Very fair price. Various plans.
7 months ago
Julie Baker
I liked that you kept us updated on our claim regularly and the person we talked to on the phone was friendly and very helpful. We will recommend Bought by Many to others.
6 months ago
Linette Swayne
I am devastated with the loss of my beautiful dog Rusty due to cancer on the brain. He was only 3 years old.
BBM customer advisers were brilliant. Emphatic and understanding. Communication with them was also very comforting, even gave …
5 months ago
Fahad Hussain
Completed on my claim for my boy with no worries, the whole process was settled from start to finish and I did not have to worry about anything other than looking after Kobe
6 months ago
kim martin
Price was reasonable cover is great and highly reccommended.. access to a vet 24/7 is a fab idea and will hopefully give piece if mind when it comes to looking good after our furbabies
5 months ago
Ali Burge
Raised a claim for my puppy months ago. requested further information which was provided 4 weeks ago. no update at all. Called 3 times to chase and been told someone will call me with an update. Still nothing. Customer Service team are nice and polite, however service seems to be a shambles.
9 months ago
Seora Han
first time claiming had to give them a call as i wasn't sure how to make a claim lady on the phone sorted it out for me and payment was sorted within 2 weeks
highly recommend
1 month ago
Dobromir Vasilev
I was unsure how to make a claim, as this was my first time. I followed the guidelines and when I was unsure I called the customer service team - they were great! It really is a fast, efficient and easy service to use.
4 weeks ago
Jeremy Coker
You just tell them what you are claiming for, how much you've paid and the name of the vet practice, no fuss.
Then they do the rest, and pay the claim when they have checked all the details, it's so simple.
6 months ago
Ismael Buezo
Easy to use and clear policy option information. Plain English and web site quote system equally clear and easy to use.
9 months ago
David Olver
Worst pet insurance had even the claims process is bad you give them the details of your the vet you use then only contact the vet. You have used for treatment they never, contact you by telephone for over 6 wee s you get an email stating we are waiting to receive your pets records. Would not recommend all
6 months ago
Jordan Farewell
It was quite easy, quick, straight forward and clear.
4 months ago
Yevgeniy Stupak
Insurance companies should always be rated on how well they deliver in the event of a claim. Bought By Many have an awful name for an insurance company (my wife even suspected I had been conned!), but when it came to making the claim, I …
3 weeks ago
Zik Mir
the service was excellent from start to finish. I rang to find our how I could make a claim, the process was so easy, no form to fill in, the lady asked for my details and the reason for the claim the questioning was so easy. The lady …
5 days ago
Beverly Tash
Quick to get through to a person to speak with and explain some difficulties in putting my claim online.
BBM took over dealing with vet practice , I was getting anxious at paying for all the treatment for my cat up front.
BBM were able to …
7 months ago
R T
I found them to be extremely helpful and supportive during a very difficult time. Very good value for money.
5 months ago
Brian McDermott
I’ve used this company for 4 years now. They are great, it’s simple to put in a claim either online or by phone. The customer care is fantastic. They also have great choices with the type of insurances they provide too
4 months ago
Jennifer Hall
form was simple and had character which many don't have. Yes I would buy from them again (bearing in mind I've had no reason to claim or even contact them yet.)
7 months ago
Nancy Mancini
THE best! I've always found insurance basically pointless due to issues with pay out etc, but I've had BBM for three months and I am converted! The app is INCREDIBLE - getting access to vets 24hrs a day, within about half an hour normally. …
9 months ago
Keisha Merritt
I am so impressed with the level of communication. Frequent text updates meant I didn't have to call and find out how my claim was progressing
7 months ago
comedy raja
Lifetime cover, vet advice 24/7, option to pay vet direct and all the excellent reviews.
Also cover for existing conditions not treated for 2 years.
7 months ago
Andrea Wagner
Very poor experience! My dog has had treatment for his feet and because he had poor skin condition on his belly and ears when we got him as a rescue Bought by Many will not pay. So I presume that all his skin regardless of the problem is out of their remit. Like all insurance, they take your money but hate to pay up.
5 months ago
Richard Heath
5 star service ,no quibble
2 months ago
Myrtle Rigsby
Simple claim process and they handled everything once submitted. They contacted my Vet to get all the details. Slight delay in my vet giving over the details but BBM kept chasing until they provided the info.
Once a decision was made on the claim, payment was with me withing 3 working days
8 months ago
