Burgeson's Heating, A/C, Electrical, Solar & Plumbing
Air conditioning contractor Burgeson's Heating, A/C, Electrical, Solar & Plumbing, 620 Tennessee St, Redlands, CA 92374, United States:
157 reviews
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Address: 620 Tennessee St, Redlands, CA 92374, United States
Website: burgesons.com
Phone number: +1 909-792-2222
GPS coordinates
Latitude: 34.0617091Longitude: -117.1997656
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reviews
Yiping Peng
We were very pleased with the service Travis gave us in our recent service appointment, he installed new filters and replaced our thermostat.
We highly recommend your company and we tell our friends to be sure and ask for “Our Service Technician” Travis.
He always does an outstanding job and this time I told him I would tell on him!
P.S.
(I know he is kind of shy but do try to get his picture up on your web site.)
Thank you!!
Don & Rebecca Boatright
3 weeks ago
Jason Thomas
We have used Burgeson's Heating and A/C for 3 years now, they have been great, always on time, professional, and very knowledgeable about there job, Lance and Travis always goes above and beyond and make sure the job is done right. There maintenance agreement is affordable and is a great value. I Highly recommend this company, 5 stars +++++
10 months ago
Eva Hanson
I just had a whole new system, including duct work, replaced. Burgesons was professional and respectful throughout the whole process. There were no surprises or extra charges. They did everything in 1 day and after they left I couldn't even tell they had been there, they left it so clean. Of course, they are on the pricey side, but you get what you pay for.
3 weeks ago
Elizabeth Viajera
Fully qualified personel and beautiful service.
3 months ago
Dominque Wade
Following the purchase of a home I had the Burgeson's team I know so well come out and check the heating and A/C, just to be safe. A couple of weeks later, after lots of workers in the house, the heater would not work so again I called Burgeson's. Not only are they the most professional but super courteous as well, making the second visit free! All the people at this company are so awesome, including Kevin, Don, Ricky and Lance and all the rest. I can't say enough great things about them because they always treat customers like family. Highly Recommended.
3 weeks ago
Chris Landry
Jesus did good work, highly recommended
3 weeks ago
Clay Seaman
Great response time and service. Had to call the first time when the house we had bought a little over a year earlier had a leak from the AC unit. They came quickly, and solved the problem, showing exactly what was clogged. Since they were there, they cleaned the outdoor unit as well, at no extra charge. Since then, I've signed up for the service maintenance agreement. They come twice a year, check everything out, and change filters. They give a nice discount for being on the service agreement. They come twice a year (every six months). Very nice technician's as well as call support.
3 weeks ago
Frank Bolden
Just concluded installation of a five ton furnace and new heating unit and couldn’t be happier. From my sales associate (Rick) to the tech team of installers ( Josh and Agung ) true professionals in every way. After each day they cleaned up like they were never here. At the conclusion of the install I was walked through the replacement of the filters to the operation of the thermostat.
I can highly recommended this team of professionals.
4 months ago
K Beltz
Richard Miranda come out to diagnose and repair my non-functional air conditioner unit. At first it appeared the capacitor had gone bad. When he replaced the capacitor the unit still did not function. He determined there was a blockage with the fan unit. Once the blockage was removed the unit worked perfectly. When he demonstrated the bad cell in the capacitor, it now showed it worked. So he suggested we reinstall the old capacitor to see if the unit would work. Sure enough, the unit functioned properly with the old capacitor. Due to his diligence, he saved me hundreds of dollars. I was so impressed with his honesty that I scheduled him to return and service my three air conditioner units.
Thank you Richard.
5 months ago
Brian Davis
Honest and out to serve you well. We had a maintenance call today on our 7 yr old central a/c unit. Admittedly I was a little jumpy after a nightmare with Ballard years ago.. but Burgeson's is out to serve you well!! We trust Burgeson's! thanks so much to Josh and Gary.
6 months ago
Altyn Dom
Learn to drive you almost killed my family merging onto the 10 freeway at 10 am.
6 months ago
SanraS Uzumaki
A professional young man, Jonathan came to service my air conditioner. He found a number of serious problems, photographed all of them, and brought in his supervisor to lay out the information and the next steps. I'm grateful for the care he and Burgeson's demonstrates!
3 weeks ago
Andrey Sokov
I'm writing this review for my father James McGill. He received a repair and service from your employee Richard Miranda, and was very satisfied with his experience. He appreciated that he was able to go out to the house the same day, was very efficient with his time, and was very friendly and personable. He was very thorough at explaining all the repairs that would be done and left the house very clean and neat. Thank you for your service!
6 months ago
bryan r
Always professional and great service. Prices are very competitive. John Beech was our technician and he was on time and very friendly. Explained everything to me and he did a great job.
7 months ago
Stelly Montes
The guys at Burgeson's are always friendly and clean. They do an amazing job and always take care of our company in a timely manner. We appreciate everyone from Don, to Gary to our new technician Luis. Thank you Burgeson's for taking care of KCAL & KOLA offices, even on the weekends!!
3 weeks ago
Joy Bell
I just received the Best customer service ever! When my thermostat went capooey I called Burgeson's Heating and Air for help, because I heard other great things about them. They were out the same day and at the time promised! The tech, Dale, was very kind and knowledgeable. He quickly went through the steps to diagnose the problem and in a short period of time, had things fixed and working correctly again! I would give Burgeson's a five star rating and more and highly recommend them to others. Rick
9 months ago
Masha Dany
Burgeson's Heating & Air Conditioning Inc. of Redlands is one of the finest contractors I've had the pleasure of hiring. They are truly professional in every aspect of the business. The technicians are clean, courteous, knowledgeable, and ON TIME! No waiting around killing, an entire morning or afternoon for them to show up. The trucks are clean and well supplied to do the job efficiently, the installation is professional and the clean up after the job is immaculate. They take the time to explain the operation and the maintenance of the equipment and answer any and all questions you may have without making you feel like you're keeping them from getting to their next job. I will hire Burgeson's again when needed and hope you do as well. If quality is what you expect, Burgeson's is the answer!
2 months ago
Yuliana Aguilar
I have been using Burgeson's for several years now and want to say if you want quality then this company goes above and beyond. I have my system serviced twice a year and the guys that show up are professional, competent and a pleasure to talk with. Shout out to my rep this morning, Daniel for his professionalism and friendliness. Thanks Burgesons!
8 months ago
Denise Williams
Called for service on recommendation from trusted friend and businessman. A/C not sounding right, suspected blower motor. It was. I am impressed they had part in stock, though that may be an industry norm. But the service technician, John, was very professional and friendly. He diagnosed the problem, ordered the replacement to be driven in, and had it fixed inside a couple hours. John looked at some other stuff and treated small issues, it was like getting a maintenance call included in the price. One might figure HVAC repair can have you in a tight spot and take advantage, but that didn’t feel to be the case—I thought the price was fair considering a little googling I had done and, most importantly, this was all fixed same day, from call in the early morning to repair when I got home from work in the afternoon, all ahead of the 110-degree forecast. Thanks for quality service and a quality job from John.
3 months ago
Denise Jayne
We always have a great experience with Burgeson's.
2 months ago
Brandon K
I called Burgeson's concerning a believed thermostat issue. Lance their technician responded and not only resolved our thermostat issue but checked out our entire system and made recommendations at no cost. I wasn't present at the beginning of the service call showing up later during the call and approached by my wife who expressed how she was walked through the process so she could easily understand what was needed and what was not. It is so common since typically everyone not just my wife will could be taken advantage of by who is a professional in their field. Lance gave a detail assessment going far beyond the normal service call with only one objective, good customer service . The initial problem was solved with preventive maintenance solutions provided for the future at no cost. I highly recommend Burgeson's Heating & Air and of course Lance for his honesty and professional approach.
Jesse H
3 weeks ago
Paula Baraket
Treated like family...
5 months ago
jeff schultz
They came out promptly when they said they would. They were professional, knowledgeable and courteous. Installation went smoothly and the product is superior!
7 months ago
Jeremy Tucker
We are very happy with our new unit!! The installation team was great, cleaned up, and explained everything we needed to know to run our system smoothly!! Thanks to all!!!!
8 months ago
simi jassal
Fantastic service and a big thanks for standing behind what you sell...even years later. Burgeson's replaced a part on our almost 8 year old Lennox a/c filtration system at no charge and with no hassle.
.
We highly recommend them.
Thanks again.
10 months ago
KENNETH STEVENS
We contacted another company before contacting Burgeson's Inc.. We chose Burgeson's Inc. primarily because of the staff. Every person has been professional and more importantly able to solve any issue that has risen. We will continue to recomend Burgeson's without hesitation.
10 months ago
QNXXI
I was having problems with the touch screen on my old thermostat so I called Burgesons. The office staff answered the phones politely and scheduled me a tech to show up within 24 hours. A technician by the name of Travis was at my house on time 03/01/2017 to check out my thermostat. He was more than great at what he does and I ended up with an extremely nice new Honeywell t-stat that I can make adjustments off of my phone with. To top it off this experience gave me more control of my comfort in my home, thank you Burgesons!
10 months ago
MYRNA LEECH
Just want to say thanks to “ Andy” and all his “ crew”
I am so glad we purchased our A/C from Burgeson’s not so much for the A/C itself , but for the service, the friendly service , I haven’t always been the easiest customer to work with! But they have been there for our Family!
Robert Gorges
3 months ago
Tonisha Flagg
Burgesons has always done a superb job of keeping our home heating and air conditioning systems working like new. Their technician "Vincent" is always professional, courteous and prompt.
7 months ago
Lowell Zelinski
I have been in construction all my life and cannot tell you enough how pleased I was that I chose Burgesons. From the start, they were professional. They scheduled me 3 weeks out, and were there the exact day they said they would be for a two day install of all new ducting and a 5 ton unit. The following day they called and told me that they had mistakenly installed a smaller unit because my last name was the same as another customer. They told me they would be out the next day to fix it, and like clock work, they did just what they said. I would have never known had they not told me. That's INTEGRITY! Job well done Burgesons.
8 months ago
Prachi Chevli
John Beech did a super job checking out the operation of the heating and air conditioning system. He checked the entire system and finding no problems put in a new filter and put everything back and set the system back to work for us. Great Job!!!!!!!!!!!!!!!
10 months ago
Catherine Hennessey
A warranty service was completed by Burgeson's today. Service Technician Lance Throckmorton arrived early and corrected the minor problem in less than half an hour. Lance has serviced our HVAC several times and is always prompt, polite, and responsive to all our needs.
Our HVAC system was upgraded by Burgeson's several years ago. Our HVAC costs have been substantially reduced by the upgrade. I highly recommend contracting with Burgeson's for all of your HVAC needs and also recommend purchasing the annual maintenance package offered.
3 months ago
Sharon Morris
Technician Richard Miranda is courteous, thorough and friendly. He does a good job and represents the company well.
8 months ago
Shaikh Jasem
We called for servicing of a old swamp cooler unit. Josh Purnell, our technician, was right on time!. He was very knowledgable and answered all our questions about different options as we are looking into getting a newer unit or upgrading to something else. Very impressed with Josh, treated our home with respect, and great service too. Btw, it was a very hot day today and most of his time was out in the hot sun! Burgesons, this employee was awesome, thank you for sending him out!
3 weeks ago
Msg Problem
Great Service appreciate care
3 months ago
Beautifull Miss
Great job today on our annual AC checkup; checked off all the essentials, plus went over duct check & output per vent Location in house. Way to go Henry Padilla.
10 months ago
Victoria Fresh
Technician John is especially knowledgeable and courteous. He has preformed service on several occasions, and remembered the needs of my system.
3 weeks ago
Tim Murphy
My experience with Burgeson's was great from the initial contact
to the final installation and completion of a new heating and air system, which was completed ahead of schedule.
10 months ago
Jacalyn Pearce
Be aware of price gouging by this company. I signed up for the biannual maintenance agreement that Burgeson's Heating and Air offers. On the FIRST of the two appointments I was told that the capacitor needed to be replaced at an extra charge of $124! The technician told me that I couldn't get the part because I wasn't licensed, so I looked it up on Amazon and I could order the part for $9.64! Checking the capacitor is a routine part of the service inspection and exchanging it for a new one takes no extra time at all. I expressed my disappointment to the technician and he called his service manager who told me that $124 was necessary to cover the salary of the technician, their overhead, and the gas it took to get to my place from Redlands. I can not trust a company that will attempt to take advantage of me by making a profit of $114 on a $10 part. I backed out of the maintenance agreement, ordered the part from Amazon and called two AC companies for quotes on maintaining my air conditioner. Both companies are willing to replace the capacitor with the one I ordered on Amazon at no extra charge. Although the technician was professional, I do not recommend using Bergeson's Heating and Air Conditioning. Not only did they attempt to take my limited funds, they also showed no ability and/or willingness to resolve the issue.
6 months ago
Darlene S
I called on 5/31/16 to have a technician come out and make the final connections on a mini split unit. They said "we are not sure if we can do that and I will have a service manager call you back." Its been over 24 hours and i have not received a call back.
3 weeks ago
Emily Daub
Horrible customer service. Was sent a 60 day Over Due bill for services that were never provided and never scheduled. This company will bill you for services not provided....shady business practices.
2 months ago
Patrick Busby
Vincent does a great job..totally professional..I highly recommend Burgeson's every chance I get..
4 months ago
fendy chen
Just got my A/C unit and furnace installed. Thank you, Frank , Jeramy , Miguel who did the installment. Thank you Dustin Coon the sales rep. I'm very happy and appreciate the work you guys have done. From the Friedrichsen.
3 weeks ago
Helen Wallace
Straight forward costco hvac purchase. Attentive staff
4 months ago
Surya Bhardwaj
Andy Reade was my contact at the company, and he is without question an honorable, professional, and intelligent man. What was promised in the agreement and contract was fulfilled without incident. Bergeson's has proven to be a company worth hiring, and the products and workmanship are both quality and affordable. I am very pleased with my decision to choose Bergeson's from the many choices I had at my fingertips to replace my HVAC system and duct work. I highly recommend Bergeson's for your heating and air conditioning needs: budget friendly, efficient and valuable products, and high caliber performance from all the employees I encountered.
10 months ago
Maartje Kluiters
Through Costco Rancho Cucamonga I got information for BURGESON'S and provided them my information to do an in home consultation. I got a call from the sales man Andy. Last week we setup an appointment for today at 9 am. which was the earliest he said. After waiting a WEEK and RESPECTED their time, NO Andy at 9:00 SO at 9:17 am I called their main office and had him call me. He then says to me he had me down between 9 and 9:30 to which I told him not the case. we made the appointment for 9:00 am. and I waited for him since 8:30. POINT is, my time is just as valuable as yours is. Be professional enough to notify me if you are running late! it goes a long ways!! not only did you waste my time you just lost a potential customer!! Ivan
At 3:28 I received a call back almost immediately after they noticed the review was posted with the intent to reschedule, but it was too little too late as he should have tried to do that earlier not after a negative review. His attitude was very childish and his comment to me about and I quote "Go ahead and hide behind your keyboard" I take that as a threat!!! that further validated me not choosing them to do business with. The lack of professionalism when it comes to constructive feedback to help others not experience what I went through is appalling!!! OH and Andy sir, AGAIN I take that as a THREAT! I don't hide behind a keyboard, I can meet you anywhere you want, any time you want AND i'll give YOU a 30 minute window since i know you can't meet your appointments on time.
5 months ago
JunYub Kim
Best Heating, Air, & more!..Lance is the best..will always use this company!
6 months ago
Fred Ferguson
Excellent company with honest values! Have worked with them for over 2 years and can't imagine recommending any other company!
8 months ago
Ivan Lo
Not the best customer service, definitely look elsewhere.. I took a chance based on the previous reviews maybe service is gone downhill
6 months ago
fern pal
Always quick and dependable service who can always trust.
3 weeks ago
