Pentagon Loughborough | Vauxhall, Peugeot, Citroen, Renault & Motability
Chauffeur service Pentagon Loughborough | Vauxhall, Peugeot, Citroen, Renault & Motability, 52 Belton Rd, Loughborough LE11 1NE, United Kingdom:
121 review
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Address: 52 Belton Rd, Loughborough LE11 1NE, United Kingdom
Website: pentagon-group.co.uk
Phone number: +44 1509 213030
GPS coordinates
Latitude: 52.7787964Longitude: -1.2092423
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reviews
Curtis Wright
very helpful
6 months ago
Bee El
Very terrible costumer service
Their sales team needs a sales team.
I was the only costumer their
I spent 30 minutes in their lot looking for cars and no one came up to me to ask what I’m looking for.
I walked inside where one salesman setting on his computer who didn’t bother to greet me,
I asked him if they have any astra with auto transmission he only said no, Didn’t bother to say anything else.
Are they in business to sell cars or to be excessively rude to costumers
If this is how they treat costumer looking to
buy a car how would they service my car!!!!!!!!!!
5 months ago
David Murphy
Good place sorry it's losted the Vauxhall's franchise
2 months ago
madhuri rajput
I had a service issue with my vehicle. I have used Archie Moss for many years and was a little frustrated. I contacted Louis through this page and the response I received was second to none. Although my issue did not relate to his department directly he took all of the measures needed to ensure that my problem was dealt with without delay.
It restores my faith in customer relations that employees respond to messages out of hours and ensure that a satisfactory resolve is met.
6 months ago
Haymer Cardona
Not good service. Don't take your car here. They don't do the work, but still charge you. Took my car for service, work not done, on taking it back, they did the service again, and the mechanic was sacked. A second service, the following year, they let me have the car back with air in the brake system, and handbrake sticking on rear brake. On taking it back, the workshop foreman rectified both items, and apologized for sending car out with faults.
3 months ago
Joel Prather
Good honest service, very friendly and helpful
2 months ago
Cyrus Mahn
Excellant. helpful and very good customer awareness.
5 months ago
Armani Brown
Very good service very helpfull
2 months ago
Tracie Crawford
Very pleased with the ford fiesta i bought. The car is emaculate and came at a very reasonable price. I was also given a very reasonable price for the car I traded in. Would recommend.
7 months ago
Korey Kriz
I recently sent my van into this dealership for a service, on arrival I mentioned that there was a squeak coming from the rear of my van and I wasn’t sure if it was brake related.... I got the call to say my van had finished it’s service and was ready to collect, the person on the service desk had said they changed my front brakes and didn’t mention anything about my rear brakes, a few days later whilst travelling to a job my brakes made a horrible noise and felt unresponsive so I called my lease company who advised I should not drive the van and I should have it recovered, The AA recovered my van to my local Vauxhall garage in Northampton to where I was told my rear brakes where metal on metal, something I cannot see due to the van having twin wheels at the back.
On my service paperwork Archie Moss Vauxhall’s had ticked a box saying my rear brakes where checked and all was fine! Clearly not... this is very unsafe and very unprofessional and could have had very bad consiquences. So avoid this dealership at all costs........... after reporting the dealer through my company I still have received no apologies to this issue and I will refuse to have my vehicle sent here again.
4 months ago
Joe Khoury
Bought a Mazda 6 about 3 months ago,
Had 5 safety recalls before I owned it, which I only found just out when I got a letter about a new one and the mechanic told me it was now 6.
Within 6 weeks needed an oil filter and new oil as it had degraded massively and was ruining the engine.
Obviously nothing was done before selling the car.
But they did do free delivery for about 200 miles, but I wish I never bought this car.
4 months ago
julius rasho
If you would like to buy a car from this salon, check this car in another dealer. I did not do it and it turned out I bought a damaged car. The manager said nothing could be done more. Be very careful when buying used car from this salon
6 months ago
ken hunter
Great people great customer service
4 months ago
nick nord
Very obligng staff good service as well as knowledegable thankyou
4 months ago
Band Mann
Very helpful could not do more for you
3 months ago
SissyBlackWidowSpider
Very nice man. Mr Wood fast and efficient
2 weeks ago
Matthew Evett
Absolutely flawless from start to finish. The staff here were incredibly attentive, made myself and my partner feel very welcome and tended to our every need. We were supported throughout our entire journey with ArchieMoss. Nothing was too much. Five stars does not do justice our experience with this company. Every effort was made to assist and enable us on our venture for a new car, time was not a concern. The service was efficient, reliable and personalised. If you’re looking for somewhere to go, this has to be the place. Can not recommend enough. Thank you so much to you all at ArchieMoss, especially Lewis and Jake- it was truly a pleasure working with you both. Customer service at its best.
4 months ago
Vinit Mehta
Friendly service
10 months ago
Cr Fisher
Dealt with a guy called Louis. Absolutely brill. All friendly staff willing to help
10 months ago
Gregory Lewis
Great guys love my car
4 months ago
Sylvia Thibeault
Really fantastic experience purchasing my recent Vauxhall Antara - really flexible around my monthly budget and great APR on my finance package. Would highly recommend :-)
4 months ago
Shmily Feder
The services offered by sales team and service are exceptional. Do not hesitate to use them .
2 weeks ago
priyanka thakur
Very nice man who served me for a disabled car
3 months ago
kiman aminu
Efficient service
10 months ago
Person Person
Yh a good place to get your next car
5 months ago
Megan Beauvais
Some good quality cars
2 months ago
Nicole E
Male receptionist was rude and not very informative 1st week in the job or not should have the basic customer care knowledge
2 weeks ago
Robert Bryan
Really pleased with the quality of the service provided by Archie Moss when I bought my new car 3 months ago. Leonni's follow up has been great and appreciated.
7 months ago
rino pitarresi
Brilliant service and excellent choice of cars staff were really helpful and not at all pushy they made my purchase really easy and enjoyable
8 months ago
Liliana Figueroa
bought a meriva from sales lady Leonie and she was very helpful she and the team seem to be on the ball and would recommend this garage.
2 weeks ago
Ariel Anderson
First class service! Can't fault them.
5 months ago
Samira TV
Terrible service by this garage, it took them two days to replace a battery and call me to tell me about the problems. Then they had to start actually dealing with the issue' with the Car. They never managed to resolve the problem. I then called an independent garage and they highlighted the problem immediately. I was left with the impression they dont care about customer service and they are incapable or dealing with any type of complex problem with the car.
11 months ago
Adrian Landry
The sales man Lewis and his manager were very helpful and provided an excellent service highly recommend.
11 months ago
Linda Dowton
Friendly helpful staff.
4 months ago
Kevin Hogan
It's a great garage never had a bad visit except once I washed and waxed my car before went in for mot and service, came back with streaks don't put in clean lol wouldn't hesitate to go back ????
8 months ago
Duncan Moffat
Ok
6 months ago
Michael Weber
Great dealership ..staff are not pushy
4 months ago
Ella Gregory
Staff helpful over the phone, but service staff were disappointing. Checked car for issue with tail lights not illuminating. They proved it was due to issue with installed DRL front bulb replacements by installing standard DRL bulbs. Then return the car to fault state for me to drive away. Not option offered to buy the bulbs they had installed to test. Now I have to repeat their work to fix the issue they identifed and had to drive away in an unsafe car. Shocking... Had rated them much higher prior to this... Very disappointing...
6 months ago
Halie Williams
Excellent customer service
2 months ago
Joseph Basl
There helping sort a problem on my car
2 months ago
Holly Lonall
Dealership prices but good service
6 months ago
Nathaniel Spencer
Brilliant staff very helpful and kurtosis
6 months ago
Randy Babcock
Love screwfix Loughborough, mint
2 months ago
Jennifer Riley
Brilliant nice motors
3 months ago
juan parra
Car serviced, washed and vacuumed without issues
4 months ago
Jessica Santone
Fantastic place as always impess!!!great job !and friendly customer service!!
2 weeks ago
Marina Sinclair
Quality parts, friendly service, bit expensive
3 months ago
Leshia Wolfe
Don't get your car repaired here if you want to drive it within the next 2 months
4 months ago
Barry Griffin
Very poor and rude customer 'service'
1 month ago
Ziesook You
Good service.
3 months ago
