NAPA Auto Parts - Genuine Parts Company
Auto parts store NAPA Auto Parts - Genuine Parts Company, 68 N 18th Ave, Brighton, CO 80601, United States:
92 reviews
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Address: 68 N 18th Ave, Brighton, CO 80601, United States
Website: napaonline.com
Phone number: +1 303-659-3933
GPS coordinates
Latitude: 39.9880847Longitude: -104.8001504
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reviews
Jack Cotton
Great, speedy service. Very helpful friendly staff. Good pricing and everything was in stock.
1 month ago
solomon zafir
Great service and very professional team. They offer military discount which is definitely a plus. Very recommended!
9 months ago
Jyoti Jindal
The woman in charge was on top of her game and her knowledge is on point. I had an AC leak in my home. Needed to replace a piece of hose and two clamps. For $7 I fixed the problem thanks to Napa selling hose by the foot. Went to Home Depot first and asked a young man and an older man for help and all they could tell me was plumbing was on aisle 8. Which I found on my own when I first walked in. I am thankful for the help and customer service I recieved at Napa. And that I did not have to call an AC proffesional to my home.
6 months ago
Fiq Feli
This auto parts store has gone down hill with a crash.
I was put on hold for over sixteen minuets, called back and got a person asking if he could put me on hold until he finishes with the customer in store.I could of said yes and waited another sixteen minuets or who knows how long? Last time I was in store I had to settle for less in product.
What happen to the men that use to work there? they were able to serve all costumer needs.
Has the place changed owners.
If they cant handle phones how can they handle other parts of the business?
Beware bad customer service.
HIRE SOME PEOPLE to service the needs of the customer.
11 months ago
Rita laurence
Great staff! Helped me get all the fuses and relays I needed to make trailer lights work!
7 months ago
QNXXI
I think that they have pretty good deals on their products.
7 months ago
Ali Baba
I finally got over O'Reilly's subpar products.Napa stocks much higher quality and dependable parts.I just bought a new heavy duty Napa battery,and what do you kniw,my truck goes"vroom".Napa us my go to place
2 weeks ago
Zoey G
Absolutely horrible customer service. These people's knowledge on cars begins and ends with what is on that computer screen. Couldn't even purchase a car battery because the person behind the counter is uneducated at their position.
4 months ago
Pamela Rutherford
Excellent service anda great location
4 months ago
Kitty Friedman
Great and knowledgeable staff. If the other guys don't have it Napa probably has one.
7 months ago
Grisselle Alvarez
Great service! This was my second stop to buy a new battery, the first place ( across the street)was not the least bit helpful. NAPA was able to help me find the right battery and even carried the new battery out to my car! The difference between the two stores was like night and day!
2 months ago
Jennilee Woodard
Awsome
1 month ago
derrick ulrich
Hands down, best customer service from the assistant manager, Mark! Thank you for your professionalism and patience!
3 weeks ago
Ines Lazarte
30 mins click and pickup does not work here. Or them notifying that your order's ready for pick up even the following day. You have to chase down your own parts.
3 weeks ago
Shweta Jain
Hit and miss with Napa. It all depends on who you get and what store you go to. A little known thing about Napa, they care more about their commercial accounts (Midas,Brakes plus etc.) than your average customer.
1 month ago
Bryce Glandorf
A auto store. Helpful staff.
11 months ago
Alex R
Gave me a free hat
1 month ago
Gerald Hand
Prices are high. But auto zone sold me 2 bad starters in a row , wasted my entire day. Went here and got one and it worked perfect. I learned a lesson that day about what 20 more bucks can do for your day
2 months ago
Karen Phillps
Almost always have the parts I need. Great service!
6 months ago
jerimy Gilley
Great staff. Approached and helped me as soon as I walked in the door. Was able to call ahead to be sure they had the part I needed. Great customer service
2 months ago
Garrick Pelletier
Not always the cheapest, but they have parts in stock and if they don’t, they can get them within a few hours, even for older vehicles. Staff has general knowledge on all things vehicle related and you can get in and out with your purchase relatively quick.
2 months ago
Husam Alabdellat
Always have what I need when I need it
7 months ago
B B
Really nice service and had my online order immediately ready when I came in the store. I had my baby with me and the staff helped me carry everything out to the Jeep. Many thanks!
2 months ago
Annette Copeland
Stood in the store for 15 minutes while the staff helped people on the phone. Went down the street where they were happy to help someone standing at the counter.
6 days ago
Alban Wagener
I've used Brighton NAPA since I've lived here; about 10 years. I do most of my own work. I've used alot of parts stores over about 50 years and I have been well pleased with everybody there. Several of the counter people have been with that store for 25+ years. I've always gotten good advise from them and if they don't have the answer they will tell you and then try to find out for you. I have recommended them often and have gotten no negative feedback. Five stars!
5 months ago
Marjory Bastian
No good
1 month ago
Brendan Saylor
Very Slow Service, but they tried to be helpful. If it's not basic then they will need to order it so if your in a hurry you may need to go elsewhere.
2 months ago
Jason Edmunds
I've known these guys a long time and alway get what I need
2 months ago
Amiee Crosby
Always helpful. I like the staff. They are very knowledgeable and willing to explain things without being condescending. I swing by every time I need anything auto related. Thanks for your help NAPA.
2 weeks ago
Patricia Gaucin
Helped me find the right battery for my vehicle.
3 months ago
Clif Flynt
Prices are too high.
7 months ago
Yolanda Holmes
Helpful staff and they have what I need 90% of the time.
2 weeks ago
Matteo Brucato
The staff here is great - they pulled my part for me when I called and set it aside, so when I got there, it was as simple as walking in and paying for it. The manager saw that I was having trouble and they aren't technically allowed to help you with your vehicle for liability reasons, but he came over and held a flashlight for me, and also provided a little muscle when I wasn't able to remove an accessory door that was stuck in place. Couldn't have fixed it without them!
10 months ago
Callan Hudson
Well treated
2 months ago
Adam Salah
Employees are great! Very helpful! The store was nice and clean and they definitely won me as a customer.
6 months ago
Mona Sternbach
Used to go elsewhere but the customer service and durable parts are unbeatable here. These guys know what they're doing.
Napa know how!!!!
9 months ago
Jeff P
Good for auto parts
1 month ago
Rob Babe
Awesome customer service, and willing to help explain things.
8 months ago
Haim
Not pleased with customer service.
11 months ago
Rashad Payne
I had never visited NAPA before. Im glad I did, it was a great experience, employees very knowledgeable. I would definitely recommend visiting this store to others and I will go back because of the customer service.
4 months ago
Minh Nguyen
Kept me on the phone line for over 1/2 hour
2 weeks ago
Casca Immortalis
Decent place with a couple people that are very knowledgeable. Usually can get anything that is stock for my vehicle
3 months ago
Bruce Saffin
Got what I needed. Everything went fine.
2 weeks ago
Lori Stosz
Al is a great manager and my family and I have had nothing but outstanding performance from him for 10+ years. Highly recommend this store.
2 weeks ago
Zevi Posner
The Brighton Napa store is the best parts store in town. All of the guys are knowledgeable about parts and vehicles and always get me what I need. I visit the store at least once a month sometimes once a week! A+
8 months ago
Nida Crotty
I got taken care of right away here
great customer service.
3 months ago
WK T
Best auto parts store quality parts and the service and knowledge is very helpful they are the best place for do it yourself auto repair hand's down...
5 months ago
monsieur leboncoin
Excellent customer service. Friendly n they get to know the customer's
3 months ago
Joy Tsao
I guess Neff is the only place to buy your parts because O'Reilly AutoZone and Advance does not have parts for a 95 Chevrolet Suburban what's up with that I'll be going to advance for now on least I got your parts you might pay a little bit more but least you'll get the right part the first time not the second time what's up with that
3 months ago
E DuPerier
The help us alot grate service
3 months ago
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