Dolan Toyota
Toyota dealer Dolan Toyota, 2100 Kietzke Ln, Reno, NV 89502, United States:
220 reviews
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Address: 2100 Kietzke Ln, Reno, NV 89502, United States
Website: dolanrenotoyota.com
Phone number: +1 775-826-2750
GPS coordinates
Latitude: 39.5028924Longitude: -119.7882139
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reviews
Alice Torres
This is my second car at Dolan, last one was at Dolan Dodge. The shopping experience here is stress free and easy. Josh helped us and he was very knowledgeable and patient. I will be buying my next vehicle here also.
4 weeks ago
Judith McReynolds
Rolando was very friendly and efficient. He explained everything that would be done on my car, how long it would likely take, and offered a ride since I had not anticipated the amount of maintenance required. My car was ready in less than the stated time. And they washed it!
Marvelous experience!
3 weeks ago
Heather Dixon
From the salesmen to the finance manager to the person who assisted in showing me all the features of my new vehicle and how it works...everyone was amazing. Honestly the best experience I’ve ever had at any dealership. Thank you Toyota for not of helping me find out new family car, but making it such an easy and friendly experience.
1 month ago
Amber McHenry
My initial experience was awesome!, I felt great about the car and the deal, it’s been 21 days since my purchase and I feel like I’m on an island reaching out for them to cover or at least plan to hold up their part on the extras we decided …
1 month ago
Rebel Marshall
LEO IS AMAZING!! My friends and I bought 2 cars from him within a week of each other because we liked him so much. We were recommended to him by another friend of us, who also bought a car with him just a couple months before. He was so …
3 months ago
Thomas Ereth
We had a wonderful experience purchasing our Rav4 hybrid from Dolan Toyota. Oscar, our sales person, was very informative and guided us through the myriad of options and features that we found extremely helpful. Kudos also to Alexia, who …
2 months ago
Jim LeClair
Nike was courteous and informative. He spent time discussing the issues with my car and gave me much-appreciated advice on repairs and future expectations for the life of my car and how to keep it running in top shape. He was knowledgeable …
1 month ago
Jim Souder
The service was fantastic and I want to thank Andrew at Dolan Toyota in Reno for reaching out to me multiple times in regards to my car. He went above and beyond and had someone delivered my car at my work. Great customer service ????
4 weeks ago
Beverly Blick
I recently purchased a 2021 Toyota 4Runner TRD Off Road Premium Edition from Matt Float. Matt was very professional and courteous. He was not pushy and provided a pleasant purchasing experience. The finance manager did a great job in getting us the lowest APR!
4 weeks ago
shawn ramsey
Toyota is truly the best and they are the only place that I will go to purchase any vehicle. Beth is beyond amazing and always looks out for your best interest and what you can afford. The finance department is wonderful as well and I would …
1 month ago
Neal Martin
This is hands down the BEST experience I have ever had in dealership service. I brought our Sequoia in for an oil change, and everyone from Dane who checked me in to the guy who was checking on everyone and handing out waters was just …
1 month ago
raynold magundap
I’ve had some issues with Dolan Toyota throughout the years. I won’t go into to much detail but I like the Toyota brand and I’ve owned a few. There was a recall recently on my Tundra for a problem with the fuel system. I noticed the …
1 month ago
Deanna Colon
Israel my sales person was very informative and knowledgeable about the highlander. He made the negotiation process smooth and efficient. Micky the sales manager was easy to work with as well. The finance person Brian, was quick to get the …
3 months ago
Ray Mayfield
It was time for a new car, I went straight to Stan at Reno Toyota. There I was greeted with a smile and someone that will listen to what I was looking for. Stan was very polite and welcoming. With his help I was able to get the car I really …
2 months ago
Alima Mukhtariva
Me and my wife had a great experienced when we bought out 2021 Toyota Tundra. Everyone was helping us & I recommend to try this Dolan Toyota Reno branch, you guys won’t disappoint they will help you from the beginning to the end.
P.S. My …
1 month ago
mike hrenyk
Doug, my salesman, was great. I was very satisfied with the negotiating process. Richard, my finance manager, was great. We talked numbers rationally (and my interest rate was even lower than expected). It was such a good experience that my son bought a car here (Dolan Toyota) two days later!
1 month ago
James Juergens
I purchased my first Toyota from this dealership and the first 2yrs I had problems with my new vehicle. Took it in once to find out I had off market brakes ???????? Anyway, Toyota managed to work with me to keep me on the road and ensure that …
2 months ago
john appleseed
Rolando was Great. He pulled up the recommended service from the factory based on the mileage of my car and had everything I expected listed. Since we drive mostly highways, I decided to put off the Transmission flush until later, to …
1 month ago
Yamiris Rodriguez
I want to thank Summer for the high level of care she provided in arranging our 15,000 mile service this week. She spent a lot of extra time ensuring that all service requirements were met and looking to the future to make sure I was aware of future needs and costs. I appreciate her professional and service oriented demeanor.
1 month ago
Maddie Pooley
Andrew in service took fine care of me, like a friend in the business. Andrew & Dolan were responsive and fully helpful with my decision process. Good outcome. No pressure.
1 month ago
Syed Ahsan
I had a great experience at Dolan Toyota. Elyse was very helpful and very welcoming. I am from Albuquerque, NM on vacation and although they didn’t sell me my truck they made me feel like they did. Thanks Elyse I appreciate your help.
1 month ago
Dave Odonohoe
The team at Dolan Toyota has always been attentive and helpful. I have seen difficult customer situations in the past and I have always been happy with the level of service provided.
Specifically this last service visit, Niles was my point …
2 months ago
Hershy Noe
I was so impressed with my entire car purchasing experience!!! The people who assisted me at Dolan were amazing!!! Doug was the best! I did not feel pressured and I had all my questions answered perfectly! I would definitely buy from them again and would recommend friends to go there as well!
1 month ago
gregory hyatt
Nile did an exceptional job. His customer service skills are outstanding. He is very diligent and accommodating. He made sure that are issues are resolved and addressed in a timely manner. Peter , their service manager also made sure we are taken care of. 5 stars for making our experience with their service center a great one!
3 months ago
Valdor Fox
Rolando was extremely helpful and knowledgeable. He listened and then followed through on what we asked of him. He also let us know early in the day about recommended replacement filters that would be an additional cost if we chose to have them replaced. All in all, it was a great experience. Thank you Dolan Toyota.
1 month ago
Prashant Ramesh
Dolan quickly arranged to have my vehicle accepted into their facility to be evaluated. They were very reasonable in their time frames, they treated my wife courteously and assisted her in getting to her hotel. She was able to get a rental …
4 months ago
Tom Johnson
Jonathan from Dolan Toyota was helpful and so great to work with, definitely someone I would be happy to have help me again! Dolan Toyota was very busy when I arrived for my car service, but Jonathan made me feel as though my appointment …
2 months ago
Chris Higham
Toby and Galen were wonderful. They thought of everything! We said what we wanted, it was on the lot and we drove away 3 hours later! The waiting room was very clean and snacks were available. I got a good trade in amount for my car. I would highly recommend Dolan Toyota! Thank you both for everything!.
2 months ago
Levi Griffin
Brandon was great to work with and very knowledgeable about the 4Runners. Would definitely call him again!
3 weeks ago
Elmo Rondon
This is not a "one time" review. This is from the heart of a hard working Reno man that has been a long time customer. Years ago I did research and knew what truck I wanted that fit my needs. In 2016 I bought a 14 Tacoma from another …
5 months ago
Andrew Nelson
Took my 2021 Corolla hybrid in for the complimentary 5k mile service and was able to get in fast. I brought up to Elyse that I had to jump start my brand new vehicle twice already. She scheduled my car to be seen by a master mechanic during …
3 months ago
Mervyl Allende
Outstanding Service, on a road trip from the east coast and my scheduled lease service was due while passing through the Reno area. First place we came to was Fallon Toyota who advised it would be a month before they could do the 10,000 …
1 month ago
Janet Mcdougal
Recently I had the rear hatch stop working on our Highlander. I called Dolan Toyota and worked specifically with Ashley and Brett. Absolutely was treated like I was important to them. That really says it all. I was not put on the …
5 months ago
Richard Tarvin
We confiscated our Tacoma from our 21 year old college student to find every warning light on. We drove it straight to Dolan. Brett has been amazing at following up with us on our Tacoma. He is great to work with and honestly if there is …
1 month ago
Yuliya Lasmovich
Wow what an amazing experience this was. As I was about to give up on all these other dealers I decided to pick this dealer which was 4 hours away. Yes you heard me right, I drove 4 hours from a different state to this dealer to buy a …
1 month ago
Tim Halterman
Dolan Toyota Service Department is like a well-oiled machine. They're organized, efficient, thorough and courteous. Each of my service visits has been a pleasant experience; they have a nice lounge with television, newspapers, food and …
1 month ago
Jero Sanchez
Have taken my 2010 Prius to them since I bought it. Everyone has been friendly, helpful and efficient. Before buying this car I had always
gone to smaller maintenance/repair shops, for more individual service.
However, even though you don’t …
1 month ago
Evonne King
The experience I had with the service department has made it that I would not buy another car from Dolan. I took my car in to see why my window wasn’t working correctly. I made an appointment and was told on the phone that it wouldn’t take …
1 month ago
Muriel Geoffroy
Fantastic, and carrying staff. Bought a car from Eduardo, (Ed) a sell associates and he took his time with me and gave me options and ran everything down with me, as I am a first time buyer. Love my car and whenever I take it for maintenance, they take really good care of my baby.
1 month ago
virendra kaushal
Great service! Leo does an exceptional job at making clients feel welcome and making the experience as smooth as possible. I’ve been to other dealerships in town and none take care of you like the people at Dolan.
2 months ago
nancy pamnani
The experience was great despite the overload of appointments the dealership seemed to have that day. Yes we still had to wait several hours for our car to be serviced which is normal, but Elyse, our service adviser, was excellent; she kept …
1 month ago
karthika seemon
We came in to test drive a Rav4 last Tuesday and ended up bringing one home. Nicole was very welcoming and helpful throughout the process. She did really well in explaining the differences between the trims and packages that come with the …
1 month ago
whitney groth
Nile at Dolan Toyota was professional and respectful. Took my car in for routine maintenance. No complaints!
4 weeks ago
Arlene
We bought a new car for the first time and our experience with Dolan has been great. Tyler made the process super easy and there was no pressure. Awesome customer service across the board. Richard in finance was knowledgeable and helpful, …
1 month ago
Nathan Bailey
Dani Ming in Sales and Zack in Finance made the purchase of my 2021 4Runner stress-free and easy as pie. Kevin in Parts/Accessories was friendly and absolutely patient with me as I asked questions about running boards, and James Fisher in …
1 month ago
martinjrtremblay
Experience was excellent! Dropped me home and picked me up when my vehicle was ready. Elyse made sure I got the best deals and was very good at explaining the different types of services that came with my contract. It was a quick and smooth process. Highly recommend !
2 months ago
Kaitlyn Davis
We worked with Toby and he was amazing! He helped us lease out two new vehicles in our price range a month! Super friendly and easy to talk to!
1 month ago
Tom Taylor
My Salesperson Doug Chinchilla aka Dougie Fresh was easy to work with. Super good guy. Steve the finance guy same. The dealings with these guys are what made the process not as painful. Great job guys!
1 month ago
Yulita Ran
Sadly, my experience this time was pretty lame. I drove from Squaw Valley to Reno, arrived on time at 10am. Jessica checked me in, was very pleasant and informed me that there was a recall on my vehicle for my fuel pump. I asked her if …
3 months ago
Amin Nekoomand
I came in with a car door handle that needed to be put back on due to a screw that came out of part of the handle. They were able to fix my door handle and do the service that needed to be done on my car at the same time. I took one star …
1 month ago
