Dolan Toyota
Toyota dealer Dolan Toyota, 2100 Kietzke Ln, Reno, NV 89502, United States:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 2100 Kietzke Ln, Reno, NV 89502, United States
Website: dolanrenotoyota.com
Phone number: +1 775-826-2750
GPS coordinates
Latitude: 39.5028924Longitude: -119.7882139
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reviews
Elmer Gluzall
My sales associate, Victor, was wonderful. I told him what I needed in a car and he found me the perfect vehicle. The whole experience was pleasant, no stress or pressure applied. The whole team treated me like family. Oh, and I got a great deal too, I got exactly what I wanted, all within my payment budget.
7 months ago
Lyv Houston
Blew a sidewall out on a stock toyo at30 with less than 9k on the truck, went to swap the spare and wasn’t given the proper kit that includes the spare tire key. Sat on the side of i80 from 8am until 3pm waiting for a tow truck to bring it …
1 month ago
Angela DeLeonibus
I must say how easy it was working with Dolan Toyota. We had top notch service. I would recommend anyone to purchase their vehicle from them. Thanks Dolan!!!
2 months ago
kasie Kremenak
The support and service were fantastic! So happy with all the work done on our Tacoma truck- and it needed a lot of work! Will definitely be back. Thank you Dolan!!
2 months ago
Alexandra Schrubbe
Harris and the service team were superb! Went in for tires and they took care of me quick and efficiently! Will be back!
1 month ago
Alex Mendez
Took my car in because the lock function wasn't working intermittently. John listened to the issue,tested and confirmed the issue while I was there. Unfortunately,when the car was taken back to the tech, the locks started working again. …
1 month ago
Christopher Rice
The whole team was incredibly helpful. The process of buying a new car was easier than ordering dinner. Steve Nadeau is incredibly knowledgeable about all the options available and was transparent about pricing/availability. The team was …
3 months ago
Karen Wilson
Chrispin did a great job at providing excellent service in the beginning of the interaction and at the end. He also provided me with information that was extremely helpful.
2 months ago
Sasho Zimniy
I used to do all my car services at this place. Wednesday when I had my appointment I was info that if I want the tires to rotate I need to pay extra even when I purchased the tires at the Dolan Toyota.
So, you lost a customer I'll …
4 months ago
Tallaght Garage
I purchased a 2020 Tacoma and got my 2019 Subaru Outback appraised at $17500 with Carmax. Toyota only accepted the $16499, which was a rip. I also signed up foe the 56k warranty and have been taking my new Tacoma in every 5k miles for check …
3 months ago
Cathy Dillon
i’m very happy with my service i received here helping me buy my first car! i had an amazing help from three gentlemen Leo,Brandon, Richard. They made sure my mother and i were in great hands!
3 months ago
Chelsea Cooler
It was a great experience purchasing my new 4 Runner TRD Premium from Dolan Toyota. I actually feel like part of the family instead of just an in-law.
2 months ago
camp sawyer
I have had my highlander since 2018 and all services performed as recommended. The service advisors are always honest and I am definitely happy with Toyota service ????
1 month ago
Anita Jackson
My husband and I were looking for a 4Runner, and we worked with Wyatt at Dolan Toyota twice and found our perfect car! The process was easy and Wyatt was such a helpful salesman. We were so impressed with Wyatt’s helpfulness and kindness. I would come back anytime- Wyatt made the car buying process incredibly easy!
5 months ago
Gene Mortensen
We had a great buying experience thanks to Casey & Tony. They really took care of us. We were able to secure the right vehicle for our family at a great price. The guys were friendly, helpful, and caring. Tony did a great job going over the …
5 months ago
Olga Rusyakina
Crystal was amazing! Made my experience prompt and got done exactly what I needed. Definitely coming back if I need any more work on my Toyota.
3 months ago
Marina Kevilovska
Dolan Toyota went above and beyond my expectations. Zero pressure sales. They felt more like a partner in the car buying process. Why can't all car dealers be like Dolan? And the kicker is I drove 430 miles to buy from them and will again when I need another vehicle. Customer for life.
4 months ago
Don Joslyn
I took my RAV4 in for the regular maintenance included when I both the car 1.5 years ago. Elyse was wonderful from start to finish. She was friendly, warm and explained everything well
.I also had the car aligned and tires rotated on top of …
3 months ago
Rene Leon
Service manager Matt took very good care of me. Very knowledgeable and kept me posted on everything that was going on with my Tundra. Made for a great experience.
3 months ago
amir hamja
Dolan Toyota, is clearly an amazing experience in car buying, Tony the sales person was low pressure, yet very eager to assist. From the sales, to Gaylen at finance, to the delivery person Jennifer, our experience was 5 star! If you are looking for the best deal around on a new vehicle try Dolan Toyota!
3 months ago
Albert Gaudet
I just moved to Reno and hadn’t had my car serviced in a long time, so I decided to stop by Dolan for the works. Chrispin was so kind and helpful throughout the entire process. He kept me updated on everything that was happening with my car …
2 months ago
Eric Hiss
Me and my family had a great experience purchasing a used Highlander yesterday. Tanner was very friendly to work with. He never pressured us. He even went to a different Dolan dealership in town to bring back a car we wanted to look at. …
5 months ago
Mariyka Kolyesnikova
Super friendly and helped with everything I needed to have done. And the main person I worked with, Harris, he was such a nice guy. I called and had to come back a few times, and every time I needed to come back anyone who answered, …
5 months ago
Marc
I can always count on Dolan to provide exceptional customer care! I am always impressed by their Team. With my last service, Andrew was attentive and ensured that all of my requests were managed and that I had no surprises at the end of my service. This is something that I value and part of why I put my trust in Dolan.
2 months ago
juan salazar
It was an excellent experience, from Ricky giving tons of options to Steve getting the lowest rate. Need to work on the follow up agreement after the purchase. Haven’t heard of the things (i.e. arm rest, key fob) that was promised after the Sienna was purchased. But will still follow up.
3 months ago
Terri Macdonald
Everyone was very courteous. My car was ready about the time they estimated. I am happy with the work they did.
2 months ago
Randy Evarts
Austin Sallaz was a pleasure to work with and I'm proud to be a new member of the Dolan Toyota family!!
Austin was very honest, knowledgeable, professional, great to talk to, and he truly cared about finding the right vehicle for me.
I would recommend working with Austin 10 out of 10 next time you're looking to buy a vehicle.
3 months ago
Brian Bordieri
Great experience shopping for a car, thanks to Toby. Definitely ask for him to help you find what you need. Really experienced, patient and helpful. Thanks for helping us finding what we need.
3 months ago
Jonna Wright
I have bought several vehicles over the years here and have never had a problem. Had a recent issue with a battery and the issue was promptly taken care of through their great warranty. Summer was an absolute pleasure to deal with and deserves a RAISE. Thanks!
4 months ago
Justin Rogers
The Dolan sales team was spectacular from the point of walking in the door until I drove away. Friendly, courteous, and thorough. All my questions were timely answered, even after I bought my car. Best experience I’ve had buying a car. Thank you!
5 months ago
rabia sevimer
Nile was awesome! Communicated very well and kept me informed the entire time. Great positive attitude and easy to work with!
4 months ago
Cheyenne Dwyer
I bought my car back in 2018. I also purchase an extended warranty and ToyotaCare. My Toyota Care finally expired after 55,000 miles. Every time I would take my car in to get it serviced there would always be some kind of issue whether it …
2 months ago
Rachel Anders
This is my first time ever buying a new car and the staff at Dolan Toyota has been great with helping me take care of my car. From the buying process to them checking on my car every 5,000 miles they have been friendly and helpful every time.
3 months ago
Boris Prokopenko
Always get great service at Dolan Toyota. I purchased my Camry there 8 years ago and have never had a problem with it. They are reliable, efficient, and professional.
3 months ago
Janice Jones
I was amazed how fast they were done in taking care my car. I was met by Nile and he made the whole paperwork process so easy for me that I was out of that place so quick.
3 months ago
Jared Allen
Very professional crew. I was very happy about the attention to detail as they took care of what was asked and suggested things that I might want to address but not too pushy. Nile facilitated the process smoothly from start to finish and in the timeframe I expected. Thanks guys.
4 months ago
Patricia Czychun
I dropped my Toyota RAV4 off for a routine service. I was very impressed by the ease of being able to make an appointment, and when I pulled in I was greeted promptly by Niles my most excellent service advisor.
In just a couple of quick …
4 months ago
Jennifer Lazzaro
The service was awesome and quick. Can’t complain. The only confusion I had is the Toyota Care Plus package I bought when I bought the car in 2018. I was not aware that the package and premiums do not cover alignment and other services but …
7 months ago
Sarah Scott
The parts department here is great. Have always dealt with Cody, and he has always been helpful whenever I call him.
However, the service Dept is not the best. Have always left with my issue at hand, worsened or unresolved. Will be taking my service needs elsewhere from now on.
3 months ago
Lisa Morgan
The low pressure sales environment is absolutely 5-star. But that’s a bit overshadowed by inattentive follow ups:
Took 4 hours to do sales paperwork
Took 3 weeks to schedule accessories we paid for
Service department; the service was on …
2 months ago
Eric Acevedo
I had a great experience with this place. I was worried about having my truck serviced at first because I’m very particular about keeping it in perfect condition. I told the service advisor to have the technician be extra careful with my …
4 months ago
Hareesh Kapoor
My husband and I just bought a 2020 Toyota Highlander! We have together purchased 4 vehicles over the last 12 years and we continue to go back to Toyota as their service and understanding is impeccable! Toby our dealer was very …
9 months ago
Brandy Wolf
Service was fantastic and all went smoothly. A special shout out to Rolando for taking care of us. Appreciate it!
2 months ago
Christie Meyer
This review deals particularly with the sales & finance department, I've yet to deal with their device department.
With sales, I had Nate Pecson helping me out. I was in the market for a Lunar Rock 4Runner, and obviously I did some …
1 month ago
Haitham Antaki
Overall pleased with the service Nikolai offered. Was in for a Recall - fuel pump, Nikolai verified that it was a fuel pump, came in on gas over a 1/2 tank full, Nikolai failed to mention at start that my tank needs to be way below 1/4 …
3 months ago
Kig
I recently purchased a 2020 Toyota 4runner through Dolan Toyota of Reno. This was the culmination of 6 months of looking and mulling over the details as I was exchanging my 2018 Tacoma. The whole time I worked with Doug C. This dude was …
5 months ago
Zachary Addington
We brought my husbands car in for a recall the other day and we were told we would be out of our car all day but not offered a rental or anything. We did end up getting the car back before the end of the day but they unhooked our babies car …
2 months ago
James Stullich
Always very helpful and welcoming. I always enjoy my visits to Dolan toyota
1 month ago
George i
My Tacoma had an alternator fail while traveling through Reno NV. The truck was towed to Dolan Toyota immediately prior to the weekend.
Nile the Service Manager immediately ordered a replacement and had my truck returned in a shorter time …
7 months ago
Tareq Mo
We went to Dolan Toyota in search of a minivan. Alec was our salesman and was so helpful. He listened to our needs and wants and identified a used vehicle that had come in a few days before. We love our Toyota Sienna and had a great experience with Alec. I recommend!
5 months ago
