Ansa

Excellent garage, knowledgeable staff and always a great service. Definitely would recommend.

Friendly family run garage, know what they so with your old and classic cars. Well recommended.

I've not had the best of luck with cars the past few years and I do usually come here to get my car sorted. Just recently, I went to another garage off Abby lane for a diagnosis on a problem I was experiencing. Called me up and said I had problems with my suspension and drive shaft "we can get the work done immediately and it will cost you £1100". Picked the car up after paying £30 for the check and took it straight to Ansa for a second opinion!! Super friendly chap named Ady checked the car thoroughly and told me he couldn't see anything wrong at all in terms of what the other garage said. My tracking/alignment needed sorting. My bill went from £1100 down to £40. Thank god for honest people. Poor Brenda that's 68 years old would of no doubt paid that £1100 bill!! Everyone's got enough on their plate with what's going on at the moment.....being ripped off shouldn't be one of them. Highly recommend Ansa, honest, friendly and affordable. Big shout out to Ady that seemed to went above and beyond. Excellent customer service.

Always found I was treated fairly and professionally. Would recommend.

Dodgy mechanics! I’ve had to take my car back on several occasions after they attempted to fix a timing chain problem (chain still made a rattle noise and Freddy the mechanic said it’s normal for it to make a little bit of noise..) only to have found out from another mechanic that they did half the job (fitted half a kit) Ended up having to pay for the same job again within a year for the full kit. Additionally they were very quick to scrap the replacement parts even though I had asked them to keep them aside... Basically one of those mechanics that tells you something’s wrong with the part when nothing is. So there’s a good chance your going to pay for something that doesn’t need fixing. I’ve been taking my car back to the garage for almost a year (Couldn’t even get my name right on any of the paperwork even though they had a copy of my driving licence) and having spent almost £1500 purely because THEY did the work and THEY have a duty of care to ensure it’s done properly however after I took it back to make them aware of the chain noise Richard (apparently the manager) said you don’t have to bring the car back to us. Richard doesn’t seam to understand that if you don’t do the job properly then yes customers will come back.. If you would like your petrol car to sound like a diesel truck at a reasonable price then by all means ANSA motors is your answer. On the other hand if you care about your car and need a proper job doing by professional mechanics then avoid this place as it’s been the biggest mistake I’ve made.

it is very difficult to find honest mechanics these days, well i am happy to recommend them to anyone as found them to be honest straight forward and not trying to rip you off.

Really helpful Mechanic who got my car back on the road with no real stress. Thankyou, Would recommend this garage.

Fromm the receptionist to mechanics all friendly and know what there are doing got my Black Tucson back 2.5hours early ????will be usinh again????????????????????????????????????????????????????????

Ansa Motors Works has been dishonest, unprofessional and failed to deliver “full annual servicing” that was promised. Ansa Motors Works failed to update BMW digital service record and iDrive for the “full servicing” carried on BMW 316i, 2014, model on 20th August 2020 despite booking in advance and giving them nearly a month now to sort it out. Now, they have put their hands up from their responsibilities as they cannot do the BMW digital service and iDrive update and will not reimburse me with the money for these two services to be complete elsewhere. I paid the full quoted amount (£232.86) to release the car from the garage with two outstanding services which I agreed to return when their system is working again. Before making the booking on the phone, I explicitly asked if the BMW online digital service update and iDrive services were included in the quoted price and I was assured it was, hence, I went ahead with the booking on 11th August 2020. Nevertheless, after calling for an update numerous times over the month from Freddy (the mechanic who did the servicing), on 17th September 2020 at 4:07pm, he said BMW is not letting them login still and he does not know if he will be able to do the update anytime soon. Freddy also diligently points out to me that invoice does not say I paid for digital service update/iDrive and therefore I did not pay for that service. Hence, “even if they were able to update and resolve their issue with BMW next week, I would have to pay extra for BMW digital update and iDrive update as these services are offered separately”. Mind you, they already tried to charge me extra when collecting the car by saying “oil price went up” and now lying and denying that these two services were not included in the initial quote. Given that most new car manufacturers/models now have digital service history, why would I not ask to maintain “full-service history” of the vehicle and degrade the value of the car? I asked Freddy if I could speak to the manager, Freddy said the manager is busy and these were the manager’s words too. I requested Freddy to tell him to call me back today as I am dissatisfied with the service/resolution provided. Freddy said he will let the manager know and no one called back the same day. I no longer trust Freddy or his manager to call me back anytime soon to rectify this dishonesty, wasting everyone’s time and money during a pandemic. As a new customer at Ansa Motors Works, I feel they been dishonest from the beginning by carefully luring me into booking the full service with them that they knew they could not complete the services they promised. Now I also doubt/question, the quality of the work/services they have carried out on the vehicle, especially, when cross-checking the EuroCarParts websites with parts number to state the part is not compatible with my car model. I would STRONGLY DISCOURAGE doing your business with unprofessional ANSA MOTORS WORKS and going elsewhere. I was relucted going to them in the beginning due to their recent bad Google reviews but approvedgrages.co.uk and goodgaragescheme.com website seemed genuine and had positive reviews generally. HOWEVER, DO NOT BE FOOLED. I will be reporting ANSA MOTORS WORKS to these websites and will never take any of my cars or recommend any friends/relatives to go there in future.

Everytime I have took a vehicle here they have always been very helpful. Would highly recommend this garage to everyone. They go the extra mile. The courtesy car comes in very useful. Very happy customer

My family members and I have all used Ansa for years. They're always reliable, well priced and do an excellent job. Would thoroughly recommend them.

One of the few garages that I actually trust.

Very good service and honest people, can't recommend highly enough

Great service, trustworthy and reasonably price... Enough said

Very reasonably priced and they always do a stellar job. Highly recommended.

Brilliant, trustworthy & quality service.

I took my daughters car as her injector 1 needed replacing which thankfully was covered under warranty. However, when the mechanic called to say he had replaced injector 2 but injector 1 needs work on, I questioned him as to why injector 2 had been replaced as it was injector 1 that needed replacing. He was so rude and aggressive as if I didn’t know what I was talking about. I admit I am “only a woman” . My daughter has a black box fitted and the insurance company had called to say her points are very low to driving fast and breaking too hard (which obviously this was the mechanic) . On picking the vehicle up I mentioned this to the receptionist about the driving and also how rude the mechanic was she turned around and blamed me for questioning him. No wonder his customer relations are so bad if he models himself on her attitude. Would definitely never use this rude ignorant company again. Just hope they have repaired it properly as I would hate to see how they would deal with a problem. AVOID AVOID AVOID!!!!!!!!!

Great service ????

Bunch of amateur mechanics! Avoid these guys, don’t let the family and Friends positive reviews fool you. I realised what a big mistake I made taking my car to them until I started using a different garage. Looks like they have screwed over several other customers in the past and I’m sure there are many more. Zero stars given to this business operated by Lying amateurs. Not sure why they are part of the good garage scheme when they have no knowledge in mechanical skills.

Great service, very reliable

Drop off under lockdown was well organised with social distancing and hand gel available.

Really good car service station,visited this place for my car issue and i am really impressed,thay are really careful about distancing and cleaning.one guy sanitised my car key,car handle and other stuff to see problem.really helpful guys nd they knw their stuff.surely use this station again.

A great venue for Nevis Ensemble's 6th concert of the day. Historically interesting, made of 300 million year old rock called Gneiss. Good acoustic, visibility a little difficult as the light diminished (no electricity). Had a nearby toilet (always a bonus) and a warm audience.

Great service. Very friendly and helpful staff.

Unprofessional, unexperienced and a bunch of liars. If your car is valuable to you then don’t let them touch it.

Brilliant service. Totally honest. Took my car at short notice and even provided a courtesy car. Will definitely go back there in the future.

Very very reasonable price but for that you still get excellent service. Very lay back atmosphere but professional.

Great reliable service from knowledgeable mechanics. Kept well informed during the service and didn't let me spend more than I needed to. Would definitely recommend ansa motor works for your car needs.

Could not fault the any part of the service given kept well informed definitely 5 star

Fantastic, brilliant friendly service. Highly recommended.

Honest, reliable and friendly motor mechanics that go the extra mile. Flexible about booking in and able to sort curtesy car if required. Fair pricing.

I have been dealing with Ansa Motors for over 30 years and have bought all my cars from them. Honest efficient and reliable. Highly recommended.

I've been a customer for over 20 years. Great service, great prices, excellent staff.

We had a major panic with the emergency airbag warning light showing on a works van, spoke to Adrian and he managed to rush it in at 8.30am the next morning, sorted same day - excellent service (Renault Main Dealer Leicester couldn't even find a slot to plug in to diagnostics for 15 days!). Went back with two of our Renault Masters the next week for new door sliders and both were sorted the same day! Excellent communications. Very impressed.

From beginning to end excellent service. Definitely recommend

Fantastic service, and excellent repair

Good experience, kept me up to speed throughout

Just the best. Trusted honest and reliable

Ansa us a really good garage. They could diagnose and fix a problem with my car which Halfords could not ( Halfords charged me for it). Ansa was efficient and did a good job

Great service and backup/support from the team. Recommended.

Been my garage for a number of years. Always good service and value for money. Will always be a loyal customer if it remains the same

Nice garage, very friendly staff

Great garage friendly, helpful and knowledgeable staff,

Brilliant garage very very good I go there when ever something goes wrong dont go anywhere else

Excellent service. Been here many times. Reliable, honest and good quality work. Wouldn't go anywhere else.

Decent garage and provide a courtesy car if needed

Very reliable and friendly service

Always helpful, and Quality mechanics, great aftercare. Pure professionals

Very friendly staff and excellent customer service.

Great place very helpful staff showing you what's been done offering to see old parts to explain work that has been done not easy to find but the prices are great I'll be using their services again and recommending them