T C Harrison Derby | Ford Store | Motability | Used
Car dealer T C Harrison Derby | Ford Store | Motability | Used, Stadium View, Derby DE24 8JH, United Kingdom:
220 reviews
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Address: Stadium View, Derby DE24 8JH, United Kingdom
Website: tch.co.uk
Phone number: +44 1332 633633
GPS coordinates
Latitude: 52.9135858Longitude: -1.4516530
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reviews
Amber Sneller
Brought my focus into service the other day. Great customer service, friendly staff who takes you step by step in handing your car off to servicing staff, a courtesy car is available and should the repair parts not available on the day, they let u keep the courtesy car until your car is ready.
6 months ago
Laura Hoyer
Excellent service
10 months ago
Julie Thibault
My car lost all coolant and overheated September 9th and Ford Derby claimed they couldn’t look at it till the 12th oct!! However after ford being all over the news with their poorly built engines they managed to fit mine in 12 days early?? …
1 month ago
Edward LaFlam
I did not book my car in correctly thought I had a sit and await however it was a come back at 1700. They changed it for me which I am grateful for
8 months ago
Talon Vanslack
Went for recall, nice showroom and staff
3 months ago
Michelle Miche
I recently had the need to purchase a new commercial vehicle for my company. I wasn't looking forward to looking online and wondering if the vehicle was going to be ok, or getting a sales speak from a sales department at some showroom. …
3 months ago
Corey Biggs
Great choice and friendly staff
2 months ago
Hazal Bozalan
ASK FOR CAROLINE RILEY EVERY TIME SHE SAYS IT LIKE IT IS AND IS SPOT ON FOR CUSTOMER CARE
7 months ago
KEVIN GUTIERRES
I put my Ford Fiesta Titanium 1.6 in for its regular service yesterday with the dealer that I bought the car from in March 2011. The dealer is TC Harrison Ford, Stadium View,Pride Park, Derby DE24 8JH, UK. I cannot praise this company …
6 months ago
lalo villasana
This is my second car I have brought from T C Harrison Derby never again I should have learnt from my previous experience
I haven't had this car for a year yet I have phoned so many times times but no one can be bothered to phone me back
Paul Smith
Le67 9sw
1 month ago
Lisa Ragan
Sadly my recent visit was not to the high standards I had been accustomed to when purchasing my Fords over the past 25 years. We wanted to buy a new S Max with a petrol engine, but unavailable for 2 months. Felt under high pressure from the …
4 months ago
Janmark Rotarla
It took four weeks for these guys to get us anywhere. The sales guy was a legend but the rest of them were just a bunch of poxy retards.
This is the seond time we have had a poor experience with TCH derby....we used to have a Ford …
1 month ago
Island Legacy
Fantastic place for new and used cars and all you motoring needs
3 months ago
Barry Lewis
Staff very helpful an work as a team
1 month ago
Natalia Lipaeva
Easy access with plenty of customer parking.
7 months ago
David Godines
Took my dad's car in for booked routine service which was classed as a 25000mile service (7800miles on the clock) while he was in hospital. Arrived 8am - no one at front desk, no signage of where to go. Went over to transit desk to ask and …
4 weeks ago
Jean Steele
Have been taking my car here for a service for the last 4-5 years. Last year after my service I realised they had left off one of my engine covers. As I work over the other side of Notts and they aren't open for service and repairs over …
4 weeks ago
Becky cary
Staff can you down to you and have seen this with multiple people. However all staff are helpful when required.
5 months ago
John Langan
One of the best garage
3 months ago
Rosalie Bowers
Excellent customer service from Stephen on Service reception
1 month ago
Emma Pesonen
I recently bought a car for my son from Steve Duffas at TCH, The car was described honestly and accurately and buying was easy. However buying is the easy bit, you find out about a company when a problem arises, and shortly after purchase, …
7 months ago
Melanie Butler
Good service, reasonable rates, would recommend.
4 months ago
Paul Gruenwaldt
Staff are helpful and polite
5 months ago
Ken Winters
My dad and i went to ford looking at mobility cars, the women that dealt with us was rude and didnt appear to have a clue what she was talking about. She didnt want to show us what cars were avalible for my dads needs. Felt like she couldnt wait to get rid of us, so we just walked away. Will never again go to this dealer.
8 months ago
Carri Cosier
Easy and smooth transaction
2 months ago
Joshua Delaney
Very clean staff took a while to notice us
2 months ago
Jayanta Deb
They're ok I've used them once to get my Fiesta serviced and they picked up from the office and dropped it off even gave it a wash for free which was great.
But go to them with an actual problem and you'll realise just how feckless they are …
4 months ago
Gary Moore
Excellent service pleasure to do business with from start to finish
3 months ago
Laura Fadraga
Prompt easy service. Recommended
8 months ago
Bryan Cruz
They failed my Citroën Grand C4 first ever MOT on its electronic handbrake. I took the car back to Citroën for a warranty repair, they checked it and found nothing wrong but did mention that it's often because the MOT station fail to …
3 months ago
Oleksandr Zaikin
The staff are really friendly x
9 months ago
Xochitl DCV
I rang up this morning to enquire about a brand new truck as mine had let me down for the last time. I was told my the sales person that someone would call me back within minutes. No call came, I eventually decided to go into branch. No one …
5 months ago
NICOLA AMATO
took my van to fords with a miss fire they said it needed a new egr - i spotted the connector was not connected to the egr - connected it and the egr was fine - van however still had miss fire so tch said bring it back after bank hols - so …
4 weeks ago
David Placzek
Ibought a used ford focus from tch derby in december last year .. within two days the car had an altenator problem ... and i found the nav card missing ......unfortunatly i later had two other issues with the car within the warranty period …
1 month ago
Jennie Atkins
Nice people good service
3 months ago
Atreee
Very good service
2 months ago
Brian Sheehan
Great service. Helpful
3 months ago
John Connor
The servicing staff are nice and friendly but all together the place is a joke iv had my car in here about 4 times and every time there’s a problem on there side “sorry sir the part we ordered for your car hasn’t come yet ?” So why did you …
7 months ago
Nino Dolce
Good service staff pleasent knowledge
7 months ago
Brad Mast
14 plate transit after 200 miles the eml warning came on so rang lease company told to ring TC Harrison took two weeks to get the van booked in,they took two days to fix the problem,after another 200 miles the same light came on with the …
9 months ago
Reuben Hall
Efficient courteous service
2 months ago
Hannah Holte
Friendly and helpful no pressure
4 months ago
Gloria Oladeji
Good place for car service
1 month ago
Zihao Ou
Friendly and non-pushy sales people.
4 weeks ago
Cristina Goncalves
They appear to have fixed the problem with the creeking and difficult opening and closing of the sun roof on my Edge.
Great pity that they did not wash it after 4 days in their workshop.
7 months ago
Chiche Ahoofe
My go to place for cars
1 month ago
Angelina Douglass
Good service
7 months ago
Lauren Taylor
Good service knolable staff
4 months ago
Luis Vitorino
Excellent service
1 month ago
Daniel Larson
Very helpful & efficient
3 months ago
