B&Q Nottingham - Riverside
Do-it-yourself shop B&Q Nottingham - Riverside, Riverside Retail Park, Nottingham NG2 1RU, United Kingdom:
220 reviews
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Address: Riverside Retail Park, Nottingham NG2 1RU, United Kingdom
Website: diy.com
Phone number: +44 330 123 9243
GPS coordinates
Latitude: 52.9314952Longitude: -1.1664764
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reviews
Kathy Schmidt
Building is COVID safe with sufficient cleaning material available. Was not able to get everything that I needed. No stock of M6 repair washers and some similar items were also out of stock. Disappointing for a shop the size of B & Q.
1 month ago
Olga Klyaven
Never have any issues in finding what I need fantastic customer service I use these regular for bathrooms and kitchens which o do as a buisness. Any issues that do happen they always assist to best of their capabilities.
2 months ago
Will Barnes
Very well laid out. Some bargains if you look.. went thru trade entrance. Store very well maintained and helpful staff.
1 month ago
Joshua Carnes
Kitchen design team were fantastic during Lockdown. A big thank you for all your help ❤️
1 month ago
anna primak
Everything is there, for homes/ gardens
2 months ago
Carole Reid
Simply, your average B&Q. Nothing else. One-stop shop for all DIY jobs inside and out.
1 month ago
Sandra Groth
Wanted some wood cutting. Told max 3 cuts due to covid. Hahaha lost my trade from now on.
1 month ago
hayden bingham
Searched for what I wanted online before going to the store, website indicated stock availability and which aisle to go to. Quick safe shopping experience in store as a result.
1 month ago
George Jin
The store does it's best but some customers aren't careful about socially distance! They just lean over you but don't ask to reach items you're looking at too.
1 month ago
Chad Cossin
Huge selection, and great timber section. Staff are also very friendly and knowledgeable.
1 month ago
Elizabeth Curtis
Covid-19 aware good customer service
1 month ago
Matt Colley
Had to do 4 pickups for slabs from there first 3 exelent service friendly staff and helpful. Last pick up several broken slabs had to wait a while to get them changed all in all pretty good service considering they were busy
2 months ago
Jaymik Patel
I got everything I needed for the garden today.... Wood stain, and brushes. Masonry paints, compost, planters , plants X bedding plants ect , all under one roof and not to bad a price.
1 month ago
Samuel Wilkins
Large DIY superstore. Very spacious. Social distancing measures are in place and being observed. Did a click and collect order very simple to order and collect but felt a long wait of 10 minutes just to pick up the order a bit long, click and collect desk was empty of staff when first arrived. The store though appears to be well stocked, offering pretty much any DIY product you might need.
2 months ago
trayc Ceer
Staff are helpful, but the stock levels are poor.
Pretty much anything they have on display and on offer is out of stock, but there is always a more expensive version they do have in stock that “almost identical”.
Does make you feel like you’re being ripped off. So I went to Wickes and spent my money.
That said, the staff always try to be helpful.
Other than the chap who deals with the radiators, he certainly needs some happy pills.
4 months ago
Tangela Watson
Poor experience with the staff. Tried to purchase two items on an offer display, only to find they weren't on offer (and neither were most things on the display). When we pointed out the offer display to staff, and showed them to investigate, they were stony faced and acted like we were stupid for asking.
Not really our fault the store hasn't been merchandised properly and the wrong items are on the offer display... Not just us, as another lady was having the same issue as us.
5 months ago
Melissa Spencer
It's big and time consuming to shop if you are in a hurry. I wanted potting compost, they only had a small quantity at the furthest part of the warehouse. Hanger like building massive car park, took too long for me today.
1 month ago
Heather L
Very large store with very good displays particularly on kitchen and bathrooms. Big garden area with larger selections than at other stores. Trade have a separate pay desk. Wasn't busy didn't have to queue to get in. Hand sanitizer available at the front door. Staff are friendly and helpful. Large car park at the front.
4 months ago
Eddie Wolff
Arguably my favourite shop! You can walk and look at tools and stuff.
Covid set up is some of the best I have seen as well
3 months ago
J Max
Great place to get GSE (Get Some Else) materials, DIY is a no go for me, but I'm great at supervising.
1 month ago
Robbie Mackay
This is a very popular store as it as everything u need for diy and more plus staff are very helpful.
1 month ago
Paul Dellostritto
Bought some wood and stuff.
But expensive. Absolutely packed. Seems like people are going there for a family day out.
Got out as quick as I could.
2 months ago
charles
The variety of products of B&Q is unbeatable. Also, the staff are always polite and very careful. My favourite place during lockdown! ????
3 months ago
Glyn Robinson
Can't fault the friendly store staff. But when I'm buying two whole pallets of goods, weighing 1500kg, B&Q policy means they won't load the pallets using their fork lift truck. Unlike Wickes, who are happy to help. So I have to manually lift everything into my van :(
5 months ago
Nate Cress
Massive car park, wheelchair friendly, a good burger van nearby, and they sell all sorts of stuff. Can't really add to what everybody already knows. Staff seem relatively knowledgeable and helpful, and an extremely large store.
Some aisles are a bit narrow to maintain social distancing, but no shops are perfect at the moment.
6 months ago
Ryan Minton
The workers are nice to customer and you can find most of the things you looking for
1 month ago
Jean Tugwell
A little small to the B&Qs I'm used to but they do fit as much as possible into a small store and the garden section is wonderful.
2 months ago
Angel Medrano
Went for garden plants found just what I wanted at a reasonable price
Got there just after 7 a m best time to go no crowds
1 month ago
Dela McBrayer
This place is huge, it has everything you'll need for DIY, Gardening, tools, etc. If you can't find what you need, The staff are very polite and friendly. Perfect customer service. I will definitely be using this branch again. 5 stars.
6 months ago
Laura Anaya
Had every thing I wanted and the prices were reasonable too. Very helpful and knowledgeable staff. Checkout operator was very polite. Still accepting cash here which is good. Not everyone has loads of money in the bank.
8 months ago
Moon Shadow
Everything you need to fix your house garden.
Just what people need during lockdown to keep your mind focused. The choices will send your mind spinning so have in mind exactly what your looking for. Happy shopping. 99.9 are very helpful, but we all have our off days. Keep it up B&Q
7 months ago
Jennifer Anders
A great B&Q store. Lots of product and helpful staff.
2 months ago
airys eerf
Great fir DIY, if you use the app it tells you the isle to got to for your items
3 months ago
mary swingrum
Great staff helpful good prices and a lot of choices
1 month ago
Brendon Fone
Too many staff. Might not be a usual concern, but most marching around the store, talking on ther headsets, oblivious of social distancing. When you feel like your in the way because staff are practically marching over you, it doesn't make for a pleasant or safe experience. Clearer signage needed for what woods can be cut etc..
5 months ago
Nazrul Islam
Not too bad but some of the staff could do with waking up when it's busy!
2 months ago
Chinwe E
Bad customer service, within a week they sold me 2 wrong items. I bought nailgun and asked them I need nail for it they got wrong nail. Also bought a Bosch router again asked them for blade if it's fits or not ? Unfortunately it's far too big to fit router.
2 months ago
Andre Quirion
Miserable staff generally but one topped it today... Sally (50's + Glasses) should learn how queues work. customers were in a line running parallel with the empty tills in order to avoid blocking the aisles and then going left or right to the next available till, Sally assumed 10 people wanted the right till and proceeded to show someone wanting a return to queue on the left directly behind the till. "Are we all queuing for one till?" I asked sarcastically.... shoulders shrugged and off she went.
3 months ago
Khary Fanning
Helpful staff, covid precautions in place, well stocked store
2 months ago
Peter Booth
Friendly and helpful staff
This B&Q always has stock in
I really like the options for recycling, even a 'wood share box'
Excellent
4 months ago
Araceli Luna
Bought a kitchen from B&Q biggest mistake ever , missing items , damaged two worktops and end slab panel for this issues don't have kitchen one week fitter will be coming back second time that's costing me £80 more for fitting, have a work tops from worktops expres next day delivery, but end slab panel schuld be with me on 6th April qustomer service cannot find solutions expecting second time phone call from b&q sfc customer support , from b&q mistakes no kitchen for two weeks ,I'm flustered ???? like newer was in my 35 years life, don't know when this slab end panel will be delivered customer service can't tell me, rubbish customer service after sales.
2 months ago
Barbara Cannon
Lots of do it yourself items available, and good place to buy everything related to home needs...
3 months ago
Stanley Luke
Always go here when diy , just painted my kitchen and wanted to do a feature wall lucky me I found just what I wanted 2 rolls of wallpaper on half price end of batch offer so it was like buy one get one free well pleased.
2 months ago
Joseph Bergan
I had the pleasure of meeting Stu on the traders desk yesterday, I went with a list of building materials that I thought I needed, he was so kind and very very helpful explaining what I needed or what was the best product to buy, not just ready to take my order and get the wrong things.
I can't praise this man enough, I didn't come away feeling stupid for asking question but I was certainly a lot wiser.
Stu and Tracey made my trip a happier one and a wiser one.
There should be more Stu's in the world, but B&Q have the best one, thank you Stu and Tracey.
8 months ago
Tiana
Nice big store great range well laid out
2 months ago
Hadley Contractor
Well stocked, helpful staff and Covid protocols in place ????
2 months ago
Ron Fleming
Brilliant place got everything you could want great staff. Abd some good savings.
3 months ago
David King
Like any other large DIY store it has its good bits and bad bits, it's very big and has a very good selection of all types of stuff from lights to wood and tools to decorating to complete kitchens and bathrooms and plants to sheds. Most of the staff are very helpful but the checkout process can be a little slow at times. Some things seem to be a bit overpriced but all in all worth a visit.
8 months ago
Anthony Rudd
Staff extremely helpful , knowledgeable and polite...good social distancing in operation did go in the week around 4ish so I guess a lot more quiet than the weekends
4 months ago
Arthur Edamov
Loads of parking, lots of stock, and the folks who work there are very helpful and friendly.
Having a trade card also means that you can earn discounts whilst buying all you need for small or larger jobs. Don't forget you can pay for anything you pick up in store and charge up your loyalty discount.... Even a Christmas tree
6 months ago
