Angel Food Bakery

Very disappointed with the appearance of the advertised cake versus the delivered cake. For reference, I have uploaded two photos. The first image is of the delivered cake upon arrival. The Coco-Cola cake image is from Angel Food Bakery's website. I ordered the Photo/Image Layer Cake. The design of the cake on the website would have been perfect, and, to an extent, what I was expecting. However, the delivered cake is a poor attempt of what's depicted on Angel Food Bakery's website - no drips, multicolored sprinkles, and plain buttercream used in spades versus the high degree of colour shown online. In addition, the colours in the printed icing have bled. It looks as if the cake has gotten wet. It has not been cut yet, so I cannot review the taste or texture. Angel Food Bakery, please either improve the descriptions of your products (including photos), or improve your execution. This order has made a rather disappointing birthday cake. Update: the birthday person enjoyed the taste of the cake itself and the rainbow colours were very bright.

We ordered a cake for our daughter’s 21st birthday. It was delivered within the time period provided when ordering and was exactly as the website picture. The guy who delivered it was very polite and asked me to check the cake by raising the lid as he held the box with both of us at full arms distance. The cake was perfectly presented. Our daughter loved the cake when she saw it and it tasted great. The cake was just the right size for a small outdoor party within the current social distancing/COVID rules. We will definitely use the company again.

An amazing Caramel drip cake for my daughter's 16th delivered on time, really helpful staff.

I googled cake bakeries in Brighton and found Angel Food Bakery, chose them because of locality and the images on their website. They baked a 21st Birthday cake for my son who is at Uni in Brighton, delivered it on the day and the cake was amazing! Would thoroughly recommend them.

Ordered the Oreo vegan cake for my daughters 7th birthday absolutely mind blowing. I will definitely order again I highly recommend.

Exellent service provided by this company. Cake arrived during the stated time by a very polite young man who followed social distancing rules. The cake (vegan biscoff) looked and tasted incredible, so glad me and my wife managed to find somewhere which can produce such a wide range of vegan options. Will be ordering again soon.

Thank you so much for the fabulous birthday cakes. All the guests loved the designs (amazing to have so many the same) and they tasted delicious. I think my children are going to turn into cakes they ate so much! Great service. Highly recommend and will definitely use again.

We ordered 12 cup cakes for a work baby shower with only 48 hours notice. They were beautiful and absolutely delicious - even though we needed them to be both gluten and dairy free! Hannah made them freshly on the day and delivered them. Thank you so much.

I ordered lots of birthday cupcakes for my daughter's birthday. They delivered to my daughter's school on time, the cupcakes tasted amazing and they even made it egg & nut free just as I requested. Top quality ingredients and excellent service by Hannah. Thank you.

Ordered a cake for a family party and everyone was so impressed - amazing attention to detail for the decoration, and it was delicious. Didn't last long! The team were really easy to deal with and understood what I was asking for.

I ordered at short notice the raspberry/coconut cake for a 40th bday & was so impressed with the service, cost, taste & look of the cake. I would definitely use again & highly recommend. Fabulous...

Surprised my mate with a kinder bueno cake for his 20th. The cake arrived on time, with extra goodies that i had requested. Thanks for the cake angel foods, look forward to trying the chocolate cake you do soon.

Amazing cake, thank you! I ordered vegan birthday cake and it was divine. It was very easy to make an order, choose delivery date and simply pay. I did call few times to check if cake was coming, as it was my first ever cake order, and staff were always very friendly and helpful. I ordered lemon flavour, and although sponge could have been more lemony, it was still a very good sponge. We are still eating it after a day, delicious ????

Delicious cake. Beautifully presented. Looks even better in real life. We'll definitely be back for more. Thank you!

Vegan Salted Caramel birthday cake.... Absolutely divine!!! I made the order by phone and a few days later collected at the time slot given... Easy peasy. And this was less than a week before Christmas!!! When vegan cakes taste this good, why have dairy?? (And I'm not vegan or a veggie). It was amazing... And the party guests, some vegan cynics, all loved it. Would definitely use again and highly recommend!!!

Nick and I would like to thank you you all for Nicks absolutely amazing Bithday cake we loved everything about it. I gave you details to s few of our guests who thought they were amazing. Thank you so much once again I will definitely will be using you again.

Gorgeous Astonishing Lovely My best cake cafe in brighton

Hannah made the most stunning cake for my daughter's 18th! It tasted as amazing as it looked! Fantastic service from start to finish. Excellent!

Dear Wonderful Angels. Cake arrived, huge success. Delicious, stunning … Many, many thanks for your hard work and hand written message. Really great in all ways.

I ordered a vegan chocolate cake for my wedding party. It was beautifully presented, tasted incredible, arrived on time and in great condition, and was reasonably priced. 100% recommended!

Hi Hannah, Thought I should let you know that part of the cake was taken back to Banbury and consumed by my work colleagues and if you ever fancy national delivery you would get some orders! People were very complimentary about the flavour and design of the cake. Please pass my thanks again to your team. Arthur Coldrey

Ordered the salted caramel drip cake and had it delivered... looks, smells, and taste amazing!!! Great customer service despite website issues. Will definitely use them in the future :)

Absolutely livid and so upset. Ordered a cake and it looked nothing like the one in the photographs of the website. The lady is rude and very arrogant and would not accept her fault about misleading customers So upset Will never buy a cake or anything from her! Completely ruined my daughter’s party.

Amazing little place. Did the most beautiful and delicious cake for my sister. Highly recommend them!

As can be seen from the images, the cake on the website and the one I received look like completely different cakes - the one I received resembles one which can be bought in Tescos for £5, and definitely not worth £25. Simply everything is different about them. Secondly, the name is misspelled as 'Kia'. My name is Kiya. This was clearly written on the instructions in the message. Not only this but SHE HERSELF spelled my name correctly on the delivery card (as shown on the picture), but somehow still managed to misspell it on the actual cake. Thirdly, after walking to the bakery to collect my cake, ringing the doorbell and calling the phone number with no answer, I found out that the cake was not ready. Even though I had the order number and confirmation e-mail the cake was not made on time and no one was at the bakery to explain the situation to me. The woman on the phone was not particularly apologetic and told me that the cake would be delivered to me by 16:00. The cake was not delivered until 17:40. She explained this was because someone else was late to correct their order but I would have thought that after making so many mistakes I would be the priority and my cake would at least get delivered on time. So overall, I had the stress of walking, waiting for a cake which was not made, which then arrived late, with my name misspelled and looking ABSOLUTELY different from the picture. I would go as far as calling this a scam - I simply did not get the product which I paid for. I would love an explanation of what happened please. *response to owner* - you know just after 5pm cannot be true as we were on the phone at 5:11pm talking about the cake still not arriving (I can post a screenshot of this as proof). Still no call received, despite it being almost 10pm. I would argue that the cake is COMPLETELY different, it’s not a matter of ‘detail’ being different. Yes you delivered the cake at ‘no extra cost’ because it was YOUR fault that YOUR system failed, not my fault. You did not notify me about the cake being delivered 1.40 hours late - it was ME who had to call you and find out.

Poor service! I wouldn't recommend this bakery to anyone, especially if you're needing a cake for a special occasion, reliability is not a strong suit with Angel food bakery! My mum ordered a cake two and a half weeks in advance over the phone for my birthday, she requested the chocolate cake, with the message 'Happy Birthday Eustine' to be written on it to be delivered to our house, however multiple errors followed: Firstly the cake that was ordered was not received; we did receive a chocolate cake, however not the one pictured on their website, there were strawberries on the cake (these were not requested, or mentioned, in this case the possibility of allergies was not considered by angel food bakery). Secondly the cake was attempted to be delivered to the wrong address... multiple times, (even though I left a voicemail confirming the address on the alleged day of delivery) and although we stated to drop if off at the neighbors if needed, this did not happen, as a result this lead to the cake being delivered two days later, meaning, I had to go out and buy a cake last minute for the party waiting at my house. In the end the address was confirmed with the delivery driver when I asked him to call me if I didn't answer the door, this poor delivery driver was twenty doors down knocking on the wrong door. Lastly and possibly the icing on the cake (quite literally) the cake did not say 'Happy Birthday Eustine', but rather 'Happy Birthday Yousef'. I don't know any Yousef's, and my husband was not happy to see another mans name on my birthday cake. I will be the first to admit that my name isn't the easiest to spell, but my mother spelled out my name letter for letter, meaning this rather expensive high end bakery took a guess on address, and name, rather than using the two and a half weeks they had to confirm the order. When I finally received the cake and realized the wrong name, I called angel food bakery, the lady on the phone was not apologetic at all, and said they will send a driver to collect this cake I did not ask for, two days in a row I rush home from work in order to pass this cake onto someone, for someone else from angel food to tell me that 'they do not run a collection service' and if I didn't want this cake I would have to 'bring it to them myself'! When highlighting the multitude of errors to Angel food bakery, I received excuses upon excuses; 'the person who took the order is away', 'the phone line is bad', 'your mum should've sent a follow up email'. We eventually received a full refund, in which I believe was the correct resolution, however the reason I decided to write this review is because I plan lots of events, and I myself provide cakes/cupcakes for events in my local community. When paying for a service upfront there is a level of trust between the buyer and the seller, and there are certain expectations that should be met, I do not believe that they were met here, and I believe that not only were we let down, there was a whole lot of time wasting, and me sending follow up emails prompting for responses. It was obvious there was a great lack of attention to detail from the moment the order was initially placed, to the tiring conflict resolution. I had high hopes for angel food bakery, unfortunately I will not be using their services again. In response to the owner below: Wow Debbie/ Hannah, there are so many untruths to your response, now I don't know where to start! Firstly, I dont appreciate you insinuating that my mum didn't follow through with emails. Secondly, the name on the cake was wrong, not much else to say there. Next, whether there was a party or not, thats not for you to comment on, also it was stated in emails. And Finally, it was Debbie who said to me via email that you will send a courier at 8pm... twice, as your couriers work from 10am to midnight. I was expecing such a response from you judging from the previous negative responses you've left for disappointed customers on this page. I leave reviews to help shoppers as reviews help me, theres no need for the petty responses.

Had a chocoholic cake delivered for my grandson's 10th birthday yesterday. He absolutely loved it ...thank you Angel Food Bakery for your great, last-minute service.

Fantastic cake, tasted as good as it looked! Thank you, will be back for more!

Such a lovely place. Went in at short notice for birthday cupcakes, they wrote messages on cakes while I waited and couldn't have been more helpful and friendly! Very reasonable prices for such yummy and beautiful cakes. Would highly recommend.

I highly recommend the vegan chocolate cake with chocolate butter icing. Beautiful decoration and tastes delicious.

I ordered 12 vegan cupcakes (4 different flavours) for my partners birthday. We were only in Brighton for the day but the staff were happy to deliver the cakes to a restaurant we had a table booked at. Great cakes and great service. Everything went as planned and the cakes were delish!

So pleased to rediscover this lovely cake shop, They have moved to new premises and the cakes are as delicious as ever. My personal favourite is the peanut butter brownie! DELICIOUS!

AVOID THIS RIP OFF COWBOY BAKERY! Ordered a 23rd Birthday cake to be delivered as a surprise for a friend , and received poor communication, disinterested in anything I asked for and then alarm bells started to ring. When I asked for a picture to be sent to me when the cake was made, I was reassured ' There is no need to send you an image, It'll look just like the website picture. I then felt slightly re assured. The day of the cake delivery I received a message with a picture on it which I was not expecting! The strawberries were moldy, and looked mank, writing was wonky, and hardly fit on the cake. The presentation was horrific and looked absolutely nothing like as described! They delivered the cake - not to the recipient to a random neighbor who nobody knows! when texting the owner to say I am not happy at all with this cake, it is awful, the reply I got was '' We are sorry you don't think the cake looks like described but it does, and it is not messy. Still have no idea where the cake has gone, when asking for a refund, I was told they do not refund as there is nothing wrong with the cake! Luckily I paid through paypal so got a full refund from them! £45.00 for nothing but a mess!!! AVOID at all costs, you will be unhappy with your proposal for sure from these nothing but Cowboy bakers!

Better than famous Primrose Bakery in London! With two friends, we tasted some of their cupcakes (Oreo, salted caramel and banana) and they were all yummy and moist. The flavour was not only coming from the icing, but also from the cake itself.

One of the first WOW cupcakes shop I went to and one of the original ones in Brighton. Petite but nicely laid out and great cupcakes and cakes. Hot chocolate, tea or coffee. Often take away a cake for a present for family.

These guys are so good, that you don't even need to be their customer before or come to visit their shop to get exactly what you want. Ordered a birthday cake for my bfriend to be delivered to the hotel, as we re from London. Never seen or tried their cakes before, just described what I would like and got exactly what I wanted. Reasonable prices and absolutely delicious! Recommend!

Description and photos make it look like a bakery shop. It isn't. There is nothing there at this address.

I went and bought a few cupcakes yesterday, and the icing has definitely changed for the worse. It tastes awful. The Red Velvet used to have a lovely cream cheese icing on it, now it has what can only be described as cheap, margarine tasting stuff on it. It doesn't even taste like icing at all. Lemon cupcake icing didn't taste like lemon or icing either. All the cupcakes in our box were extremely dry. I'm genuinely so disappointed! The quality has drastically lowered. I probably won't be returning :-(

Totally agree with other bad reviews here. Very disappointing, definitely not the best cupcakes in town anymore. I had already noticed that since they moved to the new place, cupcakes were not as good as they used to be, meaning great frosting but very dry sponge. Rather than listen to the alarm bells in my head I decided to order my birthday cake hoping that it would be as good as my wedding cake 3 years ago...not even close I must say! First of all, I was supposed to collect it on the day at 11AM but one hour before I was informed that they were having problems with the electricity and they couldn't make the frosting so they suggested to deliver it in the afteernoon. As I had guests for lunch I immediately said that that wasn't an option! They eventually managed to deliver it just after 12 and I was grateful for it, although I had to change my plans completely that morning and rush back home by 12 to make sure i was there for the delivery. The cake looked amazing, definitely good for pictures however I can't say the same about the taste. In fact, it was hard and as dry as sand, not freshly made, we all left it and eventually more than half went straight in the bin. I thought a lot before complaining but then I thought to text the person who delivered it and took the original order however all she said was that they didn't notice anything wrong when they made it the day before and that I should have brought it back for them to assess if it was bad or not...surely not what I had planned to do on my birthday! Apparently cakes are always made the day before, shame no one bothered to tell me when I ordered it! Had I known it I would have opted for something different. Having paid £35 I would have expected a better cake and definitely better customer service. It's a real shame. I used to love Angel Food Bakery, you could smell those cupcakes when walking in the laines...not anymore unfortunately!

Great service all round and very very happy with the cakes, thank-you!

Friendly staff and delicious cupcakes. Cupcakes also made for occasions such as Halloween, Christmas, Valentines Day, Easter and many more. You can also order cakes of you choice to be made. Small and cosy cake shop. Reasonably priced.

Brilliant! Cup cake decorating party for 12 eleven year old girls. Captivating and very well run with fantastic results.Thank you to Kitty and Sarah ☺

Order a cake for my daughters 9th birthday (unicorn) was possibly the best cake I have ever eatern. Re order with angel food bakery as wanted her 10th birthday cake to be just as special sadly this was not the case. Poor communication no jam in the sponge very dry cake will not be using again. since moving the quality has been lost. Tried to contact about complaint and recieve no reply

Very small shop with a small amount of options tbh . Saying that staff were very helpful and nice .

Good coffee and cake. Good sized portions. Fairly good value for money.

We booked a bread-making class and then made an enquiry about the possibility of changing dates. Finally we did not need to rearrange it but still we were "taken off the list" without notification. When we were on our way we were informed that the course was not taking place as it had been cancelled (without us being informed). Finally I asked for a refund which has been denied to me despite I did not cancel anything or receive any confirmation of any cancelation. This is unbelievable.. Such a poor customer service..

Loved our chocolate cake and coffee today - lovely find on a cold Brighton day - great staff and warm welcome to this busy tasty emporium :)

Ordered a red velvet cake for my birthday and paid in full over a week before, told them when I would be picking it up and went over every detail very throughly because I wanted it to be perfect. Came to collect it on my birthday (2 hours before the party) and they had not made it and had no record of my order. They eventually gave me someone else’s chocolate cake which they delivered to my apartment during the party. The new cake was bigger but not at all what I wanted or had ordered. I was extremely disappointed as I had planned everything really well and I showed up at the bakery excited to collect my cake only to have them have no idea what I was talking about. I would never buy anything here again or recommend it to anyone. Although they were nice enough to give me someone else’s cake and do a home delivery for free I could tell they were extremely annoyed at the situation and the staff member who had messed up the order and that only made me feel more upset. They didn’t act calm under pressure and reassure me that everything would be resolved, they acted annoyed at the staff member in the store and at me.

Poor service and dry cakes not like New York at all.

Amazing cakes but the lady on the counter was so rude it was comical