Cox Authorized Retailer
Cable company Cox Authorized Retailer, 1611 W Craig Rd Unit 2, Las Vegas, NV 89032, United States:
168 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: 1611 W Craig Rd Unit 2, Las Vegas, NV 89032, United States
Website: cox.com
Phone number: +1 702-331-2500
GPS coordinates
Latitude: 36.2390770Longitude: -115.1642637
Location on the map
Get directions
reviews
Matthew King
Bryan was extremely helpful on the phone and super kind and patient, and Rico did a great and fast job setting up my wifi :) thanks so much
1 month ago
Christa Payne
New panoramic Wi-Fi rotor & exchange. That's what's in the Box bro. :-D
3 months ago
Lidiya Astafurova
This place was super on point. I mean they were friendly, knowledgeable, and courteous.. they got me all the goodies and set me up with a great price. Shout out to Brian up there. Best experience with COX is right here Craig & MLK
8 months ago
Brian H
03/01/21:They were so incredibly quick!! And Brian..the most informative and kind. It was an amazing experience.
3 months ago
Lynmarie Clark
man in and out fast bew remote and box faaaast!!
2 months ago
Dhanya Stanly
Brian was very knowledgeable and informative. I enjoyed our interaction and his sharing. He was also professional.
4 months ago
Molly Trostel
Our internet at home cuts out all of the time and this internet providing service is terrible every time I upgrade about a month later the internet slows down like a turtle again, worst internet service ever
4 months ago
Cononodapotato
I despise cox. Unfortunately it is the best option for internet. I had to wait outside despite an 11 person limit, with only 3 people inside. Cox customer service is always a pain to deal with. And this location is definitely the worst one I have had the opportunity to deal with.
4 months ago
Chad Rawson
Fast service, didn't waste our time, efficient and friendly staff
1 month ago
Shipra Sharma
He was nice fast and a great caring guy. Hate the cox app or the phone nothing better to face to face. Been with you 24 years and on fixed budget so every dollar counts
3 weeks ago
Maireade Murphy
Super nice and helpful, the gas company workers should take lessons from them.
3 months ago
Crystal Madru
Worse experience ever. Cannot get a hold of store manager. Young people working there WITH NO MANNERS. Hang up on you when you call in. Stood in line and when store was time to close they locked the door of you. Wish you luck!!!!!
1 month ago
Michelle Fecarota
Hours r not beneficial to ys the customer.......2 pm come on i work n don't get off until 230pm.....
3 months ago
Ishmael Haroon
Brian was exceptional, professional and very thorough as well as super nice.
4 months ago
Kery
Alexa was my person that helped me . lol. She was great!!!!! 1st time getting internet . and she was amazing . and got me all the amazing deals as possible. Thank you !!!!
7 months ago
Roman Kalmykov
If i could leave ZERO stars i would . Most disrespectful customer service i have ever spoken with . They didnt want to help resolve the problem at all. An hour on hold for nothing . And when i called back to try again she hung up on me. …
10 months ago
D Kum
at first it looked like it was a bad day because people had to wait out in the heat. until a very nice young man came in and let my grandmother and I in from the heat, and were served in less than 6 or 7 minutes by a wonderful man named …
2 months ago
JOANNE DOWNEY
Worst company ever....worst customer service ever.... Worst pricing....worst people I have ever delt with. Scum bags all of you....
5 months ago
Hannah Dingley
Bryan is great, they know what their talking about.
5 months ago
FREDDIE JH
Excellent Service ????????????????????
2 months ago
Omar Fawzy
Came into the store confused and not happy and Mr. Victor C. and his manager made my night. Thank you for all you did!
5 months ago
Michael Penn
I received excellent customer service from Brian and though there was a wait, the team worked expeditiously to get us in and out.
2 months ago
vinniech
Quick in and out they had my equipment ready before i got there. They are awesome during this time
1 month ago
Carlos Torres
Quick pick up, Alexa was smiling and friendly
5 months ago
Jeremiah Beene
The customer service here was exceptional. I am saying so because I have visited other Cox dealership before and so far this one is A+
2 months ago
glisy Soto
Alexa and the rest of the staff were excellent. They gave me a promotion deal on my bill and gave me a new router even though I didn’t have my old one with me. Just have to return the old one within 10 days. I’ll definitely be doing all my business at this location
2 months ago
Sarah Handler
I have not had a chance to order threw cox, I called all morning long, the phone hangs up on me an know I called again an its a voicemail that says call back later, this is awful terrible, Ill have to go literally to the store or maybe ill find another internet company. THIS IS NOT OKAY CUSTOMER SERVICE. AN SHOULD NOT BE TOLERATED.
9 months ago
Alex Risinger
Had some challenges, but things are better nie.
6 months ago
adrion gunning
Every time I call and give my information it goes quite and no one ever answers. Cox came to my neighborhood and turned our internet off all day, the next day my internet wouldn’t connect. I called for a technician they texted they were on …
5 months ago
Nancy Shankin
The worst place ever be prepared to waist your time and money
11 months ago
Jen Amos
I have no experience because I have no service the 3 day waiting became weeks and no calls or msg nothing from the company or the store where I get the service I have call many times and they just say hooo sorry this time we are going to call you ... I will update my post wen I get the service...
2 months ago
Cecilia Brown
The manager at this location is a beast. Customer service is in his DNA. His name is Savino!
9 months ago
Antonio C
I had the worst experience ever. I had to return to the Craig location 3 times trying to install my internet I kept getting the wrong information it was very frustrating. After three months the Internet problem was finally resolved. I …
2 months ago
tori hart
The young who attended me was very helpful and courteous.
10 months ago
Sara McNicoll
Great exchange due to UPS losing my order. Thanks you Cox.
8 months ago
Peter Harper
Quick in and out for payments and product returns and support.
11 months ago
Chauncey Hulbert
Be prepared to stand outside but fast once you get in.
1 month ago
Mike Deakin
The worst. I set up my account and they established it with the wrong pin. Didn't even have my phone number right. Could not use the internet. They would not even let me cancel the account. I was told after receiving my first bill that the statement information could be used to cancel. Pathetic and a scam.
2 months ago
Becky Cunneen
Customer service HERE IS AWESOME THANKS FELLAS.
2 months ago
Latif Katlanir
Cool cool
2 months ago
Zach Broadaway
Horrible service is horrible
1 month ago
Tracy Johnson
Prompt equipment return. Friendly staff and the wait wasn't very long. They were even able to take payments at this location.
2 months ago
Long Ip
Great customer service.
Alex was my representative and he not only answered all my questions and concerns, he provided me great service. Representatives and store awesome experience.
4 months ago
Joe Goode
This company should be out of business! I’ve had 2 techs out, exchanged all my equipment once and the DVR skips around and buffers so much that you can’t watch TV and they won’t let me out of my contract.
What a joke of a company!
DONT GET THIS PROVIDER! Worst ever!
6 months ago
Demetrice Rogers
Alexa was awesome! She answered all our questions and provided us with the best internet service for our needs. All with a smile and extreme kindness. After our ordeal with Centurylink it was nice to have a company who wants our business! Thank you!
2 months ago
Dilia Ramos
Had to return a box after receiving one by mail. Staff was friendly and helpful. Hey easy processes.
3 months ago
Kevin Sullivan
Easier to handle Cox business here than waiting forever at the main location for service. Staff is friendly.
2 months ago
Jeremy Love
At another store.
2 months ago
Pete Olsen
Good customer service and staff. They get you in and out quickly and satisfy all customer needs
2 months ago
Vasudeva Pai
I needed help with my services. The lady at the desk spent forever goofing off with three of her friends rather than help me. After about 20 minutes, she finally called me up. She was rude and no help whatsoever. She told me to go to the main cox building. Horrible.
2 months ago
