Aveda Lifestyle Salon & Spa
Hair salon Aveda Lifestyle Salon & Spa, 174-177 High Holborn, London WC1V 7AA, United Kingdom:
152 reviews
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Address: 174-177 High Holborn, London WC1V 7AA, United Kingdom
Website: aveda.co.uk
Phone number: +44 20 7759 7355
GPS coordinates
Latitude: 51.5158757Longitude: -0.1253792
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reviews
Jonathan Vega
Friendly, top quality service. Feels like a luxurious experience every time I come here, and at the same time relaxed and unpretentious.
4 months ago
Maureen McCormick
The Aveda products are very bad for the skin and the hair. I had very bad allergies ! Otherwise, the beauty treatments they are not nice because the beauty therapists are always in a rush and stressed. The treatment should be longer and have more care taken. Some hairdressers are very good, the only problem is that the chemicals in the products are very bad. The clients eat lunch from the restaurant (there is a "le pain quotidien" inside Aveda) which is really disgusting and unhygienic during a pedicure or manicure treatment. The call center and the reception staff are useless.. the management is worse.
8 months ago
Elizabeth G
I was a regular for highlights and quite happy despite the fact that they are a tad rude and use toner (which I always think is used to hide a bad job). But my last visit 2,5 weeks ago went terribly wrong, Now that the toner has washed out I discovered dark patches and my dark roots are already showing on my parting. Not going back.
3 weeks ago
Sadie Donahue
Had two treatments there. The salon is very very busy and the reception stuff lacks attention to the customers! They dont seem to know of who you are and what you came for. They are always confused and can missunderstand what you book for! This is not a nice first experience when you go in. The towels which were used for pedicure, were of a nasty greyish white colour so looked like they are old and dirty. The back of my feet is still left rough. I have then came for eyebrow tinting and the lady there said that they are already black. When in reality my eyebrows are clearly brown... she then applied the black colour on them eventhough I asked her for brown... so the result is they look horrible now! To add on all these the prices are high, so you expect a service worth paying for. But here the service along with a atmosphere and customer care are totally NOT WORTH IT! Very dissapointed!!
6 months ago
timy zayas
holburn is a good place, been going for years, been advised to try the dubai store they have not only destroyed my hair, when i complaint in london they have barred me from coming. i have grey hairs which are very resistant but after many tries they have succeeded. but service is good when the old manager murela was there.
see email from them,
We regret that you were not entirely satisfied with your recent experience at the Aveda salon in Dubai and previous visits to the London Lifestyle Salon and Spa. As per your letter from Mette Haxthausen, despite extraordinary efforts to address your concerns, we feel that it is best to accept that a customer of your unique requirements is treated by a specialist salon other than Aveda.
I finally wish to thank you for your custom and wish you all the best in your future endeavours.
Yours sincerely
Sonia
Consumer Experience Advisor
Consumer Care Centre UK/Ireland
Case ID: 10063989
VERY DISAPPOINTING CLEARLY CUSTOMER SPEAKING IS NOT THE RIGHT THING FOR THEM.THEY BARR YOU.
3 weeks ago
Susanne Nielson
Product and colorists are good! But not often friendly. They do not finish the hair well either. It is kind of pointless just getting a colour and not having your hair blow dried well afterwards. Lazy slopy customer services!
3 weeks ago
Brock Crow
Went there mid March 2012 for a hair and scalp treatment of 75 minutes. Finished after 35 minutes, nevertheless the reception wanted to charge for the full package?! Only after complaint decreased to half hour price. Uncomfortable chairs, noisy environment (more a gym full of treatments and music then intimate room and silence). I can NOT recommend this location!
10 months ago
Darryl Kennedy
Outstanding customer service and treatment. Went to get my hair cut today and had the best experience leaving Aveda relaxed and very happy - absolutely love my hair cut. Everyone at Aveda Govent Garden Spa makes this experience special. Waited at the cafe Le Pain Quotidien which is part of the Spa and has a very lovely ambiente. When it was time for my cut, I was able to discuss my thoughts and possible options first and was given a scalp and shoulder massage before having my hair washed. A great variety of magazines are on offer or you can just relax and enjoy the treatment. Advise on Aveda's fantastic, natural products is on hand and staff will show and recommend what's right for you - it's not pushy at all and very helpful. Can highly recommend it - won't go to any other place for my haircut from now on.
6 months ago
Meg Reeves
High quality of service, products are superior and feels almost like a spa for my hair.
5 months ago
Bella CM
Stel in the men's section is excellent. Great service
3 weeks ago
Agash Ugan
Excellent service
All natural products
Spoiled from the time you cross the threshold
Divinely melty head massage........
3 weeks ago
Marisa Boatner
Today I booked my appointment hair treatment for dandruff. I told them before I got wedding Tommarow. I really want to do something on my dandruff. They book appiontment for blow dry and smooth treatment for my hair. I think I will do it and they said 96% they will help on ur scalp the blow dry was fine but when I come back on my work then I saw the dry scalp is same. I am not happy. If they haven't not any service for dandruff then don't need to book appiontment. I wasn't go there for blow dry then they asked me only blow dry was ok?? And we didn't charge for u treatment ???? That's not Gud service. I am not happy with that I will never go back.
8 months ago
Patricia Davis
I was very relaxed that I almost fell asleep during my pedi. We moved to the next room for my mani. Overall, I was pleased with the work and how my mani-pedi came out. I also opted to pay extra and get the shellac polish. Would definitely go back again for hair cut. Its very a nice salon for me :)
5 months ago
Claus Habermeier
Nice place and good products. Bruno the colourist is a dream!
6 months ago
ramy Antunez
The place for a natural and professional cut and colour. Good products too.
8 months ago
Ryan H
Looking at bit knocked about in the treatment area. Great masseuse though.
6 months ago
Daisy Estrada
One of the longest lasting manicures I've gotten in London!
3 weeks ago
Deniza Miranda
The best facial I have had so far !
6 months ago
Timothy Moseley
Good massage in a relaxing space.
3 weeks ago
M G
Top
2 months ago
Christie Iri
called their customer service about hair treatment and they just hanged up my phone. so rude. will never visit
3 weeks ago
Lillian Childress
So professional
11 months ago
Morten Bruun
Absolute quality with amazing staff
3 weeks ago
Alexander Dhijo
Went to buy gift vouchers, sadly no menus.
3 months ago
Kristin Medina
Relaxing
6 months ago
Tom Ulin
Lovely but expensive....
2 months ago
Jonathan Kerr
Always busy
8 months ago
Bailey Jones
Rude staff
3 weeks ago
Laurel Wiebe
One of the best salon in London
3 months ago
Christina Matthew
Great cut and colour from the wonderful Vince and Bruno
3 weeks ago
Mimis Maiye
Good place
5 months ago
Joy Bell
Still Love the Colour and the Cut. Service was great
3 weeks ago
Darya Kolesnikova
Nice vibe
8 months ago
Fariya Ahmed
Expensive place to get a haircut....but you get what you pay for...
6 months ago
Stephen Nosko
Jenny is a fantastic colourist
4 months ago
Spikerspeed
Great expertise and lovely service.
6 months ago
Stephanie Carlson
Always awesome
6 months ago
Colton Seal
Great massage, great colour and great haircut.
Thanks
8 months ago
Adriana Bowen
Good salon
4 months ago
New Llc
Amazing
6 months ago
Tony Chen
Best hair colour
3 weeks ago
gary powell
visited a few times, still very good
10 months ago
Frank Eddy
Excellent service
9 months ago
Anupreet Mahrok
Lovely location!
3 weeks ago
Rohan Pandey
Five star hospitality and professionalism
3 weeks ago
Sheri Hocker
Good products
3 weeks ago
Yaguang Sun
Very helpful
3 weeks ago
Laura Fausnaugh
Their products are amazing, but I'm not impressed with the colour...I walked out of the salon with the same hair I had before and they're not very organised either.
10 months ago
Gino Riccio
Really bad reception customer service! Looks like they don't care and don't want any clients!
7 months ago
Greg Park
I had amazing experience in Aveda and the stylist Angelo Costa is fantastic. I am looking forward for my next visit !
4 weeks ago
