Q-Park Chinatown
Parking lot Q-Park Chinatown, Newport Pl, London WC2H 7PU, United Kingdom:
220 reviews
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Address: Newport Pl, London WC2H 7PU, United Kingdom
Website: q-park.co.uk
Phone number: +44 113 238 4200
GPS coordinates
Latitude: 51.5123871Longitude: -0.1295667
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reviews
Rob Heffernan
DO NOT PARK HERE....Car broken into yesterday, no CCTV so not a "secure" car park., items stolen even though they were hidden and still had to pay £55 parking without being offered a refund. I was also informed by by the recovery vehicle that this happened multiple times recently in this car park so suggests Security turning a blind eye.
1 month ago
Clay Kitchings
Terrible car park. If you don’t want your car to look like this, avoid using this car park at all cost.
11 months ago
Sarah Brozzo
I read the reviews before heading here and I was slightly nervous as I knew my car would be left here for 6 days whilst I was working. Checked it daily with absolutely no problems what so ever! There is a security guard that walks around checking all floors and vehicles as well.
5 months ago
Diti Sen
Free parking for motorcycles
Easy and secure entry
2 months ago
Laticqua Kinney
Excellent location for a car park.
7 months ago
David Stubbs
Staff need to be nicer and more responsive.
2 months ago
Chere Rinehart
Nice and secure but you certainly pay for the privilege
6 months ago
Roberto Moreno
Great spot to park and then being able to get around London from location easy access. Safe and secure parking. Expensive for the day but for a family of 4 it worked out better than getting train. Then able to jump straight in car instead if trying to get late trains home
7 months ago
Ron Pigott
Nice clean and safe car park in central London
7 months ago
Samuel Beachy
Easy to access, well priced and i was pleasantly surprised that there was even a member of staff waiting at the pay station to answer any questions and guide you through the process of scanning your coupon (they email it to you). All fairly straight forward but he was very friendly and helpful. Certainly a level above what I expected.
The only thing that caught be off guard was the car park entrance sits in a "pedestrian zone" but as its the only way to access the car park you have to drive through the zone. Just caught me off guard but it appeared to be fine as many cars were doing the same thing.
2 months ago
Krystale Conner
Easy to get to, clean and secure. Used it for the Palace theatre (its across the road), yes its pricey but seems thats just central London for you. Fantastic for convenience and peace of mind. Helpful staff who were at the pay station to guide you and clearly patrol the place.
3 months ago
Helen Caride
This is terrible car park: their website is misleading so that you end up paying double the advertised fee (you're locked in behind a barrier so don't get a choice) and the staff are rude and unhelpful. Zero stars.
3 weeks ago
Amy ANGELICA
Very well built, heated car park. The only problem is the smell. It is a bit pricey for an average person, but still good for that area. I'm always parking there if I'm going to Chinatown
2 months ago
Lasheem Wilson
Safe, secure and very easy to find, and operate. Your car WILL be safe here. Plenty of spaces, and reasonably sized. A bit pricey but to park right in the middle of London, this is a safe option. Was a little worried about 24h access but surprised that their system worked well. Charging spaces available for electric vehicles too.
We booked online to ensure we had spaces, 'social special' at £20 - our stay would've cost £34.20. If we have to drive to London again, this would be our car park of choice.
5 months ago
Philippe Rowland
At the heart of London Westend, convenient, but pricy which is one of the main reasons that you would always finding a parking space.
There is room of improvements on cleanliness, security, health and safety (e.g. only 1 stairs case).
2 months ago
Dustin Fortier
Good value for money and great location if you’re going to visit Chinatown and near sites.
5 months ago
Jack bro
A little confusing at first on how to get to it, since you have to drive through a semi-only pedestrian path.
Very expensive, but very secure you know nothing will happen to your vehicle here. Convenient location.
4 months ago
Julia Staley
Expensive car park for 2-3 hours
6 months ago
Lindsay Casey
I was there for the Chinese carols. They were amazing. I had a few songs.
4 months ago
Thomas Lyon
DO NOT PARK HERE! Parked here and planned to stay for an hour to look around Covent Garden and make sure to leave plenty of time for exiting the car park. Upon return, the gate to the car park was locked and required a ticket to open ( which wasn’t received due to their machine being ‘out of tickets’). The alternate to this was a dodgy contactless sensor, which didn’t work at all. Luckily, we were let in by some other customers.
We then drove to the exit gate, with 10 minutes of the hour left, to pay.
When prompted at the gate to pay, the same contactless card was declined (no surprises there) and we were advised to insert card. This also was refused. We tried to call the support number, only to reach voicemail (no surprises again). We then had to reverse and re-approach the gate, to find the total was now for 2 hours.
The machine then happily accepted my card and we were finally allowed out.
I would advise parking somewhere other than this run down, dodgy facility.
3 months ago
Aditya Valicherla
Great location, close to everything to a good walking distance. Recommended to everyone a £50 x 24 hours.
2 months ago
Erick Kennard
Felt safe to use, very central at short notice when needed to get access to theatre. Not the cheapest car park £50 for the evening but close for myself as a single female in town
2 months ago
Doug Hirsch
Had to park here went to the savoy grill for dinner very good car park. 2 cars for 4 hours £64 reasonable for Central London
7 months ago
Kalee
Very secure and clean carpark. Price is pretty standard for Central London. Ideally situated for the restaurants and shops of China Town
6 months ago
lili Boi
Safe place & secure place.
Q-Park Chinatown is an underground car park in the heart of Chinatown. It is ideally located close to Covent Garden, Leicester Square and the West End.
3 months ago
Lindsay Holbert
Chinatown at its best. Haven't seen have to visit. Great Chinese cuisine in here.
2 months ago
Robbie Mackay
I'd just like to say that this is one of the most safest and friendliest places I have ever parked! Came back in the evening from a day of spoiling my wife and 2 kids and your host John was very helpful...having the door held open for us to enter and even helped carry some of our bags to our car! You don't get exceptional service like that at any other car park! 5 stars! Thank you!
5 months ago
Sadie Cunningham
What a lovely, well managed establishment. Felt at ease leaving my car there and although we had trouble with the machines the young man(John) I believe his name was. He was very helpful and willing to help. My husband and I will be cut Ming back to see more productions and leave our car in your hands. Thank you Q-park.
4 weeks ago
Jens Schulz
Small but convenient parking. If you have a 4x4 it's a squeeze.
2 months ago
Chintan Patel
Excellent. Clean, safe and secure. Perhaps expensive, but I had to park for at least 10 hours due to working in the area, and felt that £50 was very fair being in the heart of the West End. Highly recommended.
4 months ago
alex lemaire
Very convenient place to park, ignore sat nav!
2 months ago
Anne Cayer
Nice clean facility. Good security. Social Special great value for West End. Easy to operate prebooking system.
1 month ago
Michelle Godinez
NOT EVEN REMOTELY SECURE. Paid for the privilege of having our car broken into with the drain covers left available within the insecure car park, then on departure was spoken to with utter contempt by staff (Stephanie) refusing to open the gate although we had paid and were broken into. Police informed us that the vehicle break in's were weekly at least with multiple vehicles being broken into at a time. Nothing appears to be done about it to prevent reoccurance.
2 months ago
Eli Jun
Had been to Royal Opera House performance and had ticket done to get 50%parking discount - or so we thought!
When back at car park machine charged at full rate so something had gone wrong somewhere.
A very helpful and friendly attendant sorted it out for us, thanks a lot John, you helped make our evening perfect!????
4 months ago
Martin Sabol
Have been parking here for the past two years and it's always clean & bright, lifts always in service and generally well maintained.
It's well located for Leicester Square & the surrounding attractions and I don't know anywhere else around you are going to be guaranteed a parking space (don't think I've ever needed to go down to the lower two floors.
4 months ago
Nancy Smith
Keep on mind that it is literally in the heart of the city and due to that it is spicy on price.
Motorcycle free and limited parking for 48 hours. They will move away.
5 months ago
Oceanne Aza
Located in the heart of Chinatown with easy access to Leicester Square and all theatres. This place offers discount on theatre show. The car park is clean and well maintained. Prices are on the high side which can work out to be £8.80 an hour but 50% theatre discount it is quite reasonable.
3 months ago
Estelle Thomas
The parking spaces are incredibly tight, as is the entrances. I chose this car park so that I could charge an electric vehicle but they didn’t work or were blocked and then to add insult to injury I was charged £7.50 for an eighteen minute struggle to find a suitable parking place.
6 months ago
Yajaira Hernandez
Clean and efficient, if not overly expensive parking.
2 months ago
Matthew Barrelle
Excellent service, first class would highly recommend... thank you Q-Park
4 months ago
bry parreault
Huge thanks to parking host Michael Addokwei who helped us get our car out of the car park in the middle of an art exhibition on Chinese New Year! We had a long journey home to Wales and he went out of his way to support us to get our car out which was very much appreciated. Many thanks, we’ll be back :)
8 months ago
Darell Gholston
Terrible prices for a couple hours
11 months ago
asko asko
Good Parking ! never had any problem there!
5 months ago
Rajeev Chamoli
Not good one
7 months ago
The Carter
Very small parking spaces!
9 months ago
Daniel McCollick
Good car park, fairly priced for cars, free for bikes. Awesome
4 months ago
Amy Elizabeth
One of the few good car parks in central london and conveniently located in the heart of Chinatown. Lots of constriction near the entrance so can be a bit difficult, specially if you drive a big car. Very safe and clean. Downside is that it is very expensive!!
1 month ago
Jennifer Darnell
Good to see Chinese life style
3 months ago
Ellison Browne
Excellent parking facility! There was a bit of a problem with the machinery when my husband and I returned after visiting the theatre but your host John was very professional in resolving our issue.
Quality parking & quality staff! Thank you Q-park, we will be back.
1 month ago
Joyce Sangster
Amazing people at Q Park Covent Garden and Q Park Chinatown. My car was one night in each park. My rear windscreen was smashed in a theft ( not in the Q Car Park) and they helped to clean out the glass and secure it and they were SO helpful and kind. It was a week ago so apologies if I have any name wrong but a HUGE thank you to Marvin, Jorge, Michael and David. Thoroughly recommend this car park. 5 star service.
7 months ago
